MakeMyTrip India Complaints & Reviews

Dear nutsaqua,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

Dear Meera Vijayann,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.


Team-MakeMyTrip Care

Dear Meera Vijayann,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for the balance amount of INR 20214.00 has been initiated and processed from our end on 27-Mar-15 and we hope that same has been credited to your account accordingly.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

Dear sangeeta_ketan1103,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear sangeeta_ketan1103,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

As advised, we have validated your case with our concerned team and found that refund for INR 16081.00 has been initiated from our end on 26-Jun-15 and we hope that same has been credited to your account accordingly. Please feel free to contact us for any further assistance on the matter. We thank you for contacting us,

Assuring you best of our services.
Team-MakeMyTrip Care

I have cancelled my Ticket for the Trip ID: UN[protected] in MakeMyTrip.com travel site.I got the confirmation from MakeMyTrip customer care agent that I will be getting refund of 526$. I have cancelled my ticket on feb 2nd 2105. They told 10 business days. After 15 business days i did not get my refund back. After that when ever i am calling, customer care team tells me within 24 hours everyday. When i called Tuesday, they told me they did not get refund from airline company and wait for 24 hours. When i called again Wednesday same reply and wait for 24 hours. Again called on Thursday, they told me that Makemy Trip received refund from Airlines account team is working on the refund i will get it in 24 hours. Till Saturday, i did not received hr refund. So i called again and they told that they did not receive the refund from airline company and wait for 24 hours. They do not have the consistency on their reply as well. Please help to get my refund back from MakeMyTrip. They are fooling me.

Dear dildin,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for USD 526 has been initiated from our end on 22-Feb-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

Dear krishnamraju99,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 3392.00 has been initiated from our end on 27-Feb-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear Sb Bx,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

Proof

Dear natasha1986,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

Dear cnujosh6,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 2402.00 has been initiated from our end on 21-Feb-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

My friend looks like Makemytrip has began to fraud everyone they are not responding to any queries and their customer care is worst ever.

Dear TvBharath1987,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards

Team-MakeMyTrip Care

Dear Sneha Mehta,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

Dear sunakar,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 10957.00 has been initiated from our end on 17-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear prerna kumar

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.


Warm regards

Team-MakeMyTrip Care

Dear Prerna Kumar,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

on 10-02-15oday I booked return air ticket from Jaipur-Ahmedabad-Jaipur for 12 th feb from Jaipur and 15th feb from Ahmedabad
detils as under
On 10-02-15 i attempted to book air tcket from Jaipur to Ahmedabad and return ticket to Jaipur

name of passanger:- Ramgopal GUpta & Anil Gupta

amount paid RS 19884 through Net Banking from State Bank of Bikaner & Jaipur, Transaction Ref:- IG00 OYQCR4 on 10-02-15 at 5:36
the payment was deducted from bank but at the same time the website of payment gateway was stopped, and I not recd any confirmation about booking
Later I recd a call from Makemy trip fro telephone number [protected] Mr Deepak asked me that my payment has been stucked in payment gateway and to have confirmation of Journey I have to deposit payment again and the earlier payement shall be deposited in my account back.
Then I again deposited the Rs 19884/ through Net banking
On 10-02-15 entire episode was mailed to makemytrip.com
they have replied
"A Reference ID[protected] has been assigned for your query. You are requested not to change the subject line containing the Reference ID when replying to us to enable us to serve you better."

on 11-02-15 I further received a mail
"At the outset, we apologize for the delay in response and inconvenience caused to you regarding the refund of the amount twice charged.

We sincerely apologize for the unpleasant incident. This is not in accordance to our service standards nor do we expect any such practices.

With reference to your e mail, we would like to inform you that as we have checked that he has raised a complaint that he has booked a ticket but the amount was charged twice for the amount of inr 19884 so we request you to please share the bank statement so that we can check with the accounts team to process the refund

All your patience and co-operation is highly appreciated.

For any further assistance we are available round the clock on our toll free numbers. You could also write to us through reply email or visit us at"
I have already sent copy of bank statement but still the amount is not received

this is for information and arranged to refund my stcuked amount Rs 19884

Dear guptaanil,

Apologize any inconvenience to you while dealing with us.We have reason to believe your concern has been resolved as this concern f your appears to be more than 30 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Warm regardsTeam-

MakeMyTrip Care

Dear wigand.sonia,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 118994.00 has been initiated from our end on 10-Feb-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

You are right my friend, i am also facing same kind of problem from make my trip actually it is fake my trip, my amount is less than you RS 8600/- but paisa to paisa hota hai. In haramkhoro ko sabak sikhana jaruri hogaya hai, ham log ( Jinka paisa fake my trip ke pas hai) ek group hokar govt se shikayat karenge aur jarurat padi to high court me case file karenge.

shrirang bakshi
my booking id is In1501b7s024226

Dear Jitesh,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 42102.00 has been initiated from our end on 10-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear Mohit Dhir,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear Mohit Dhir,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

As discussed, please be assured that we are initiating your refund for
INR 9160.00 from our end on 30-APR-15 and same will reflect in your
account as per your bank processing cycle.

We thank you for contacting us.Assuring you best of our services.

Team-MakeMyTrip Care