MakeMyTrip India Complaints & Reviews

I had made a booking at The Deltin, Daman on the 29th of December through Make My Trip. However while Rs. 7940 was deducted from my account, I did not receive the booking confirmation. on calling customer service i was told, the money would be creditted back to my acc in the next 72 hours. Convinced, i went aheda and made another booking at the same place through Make my trip...i shouldn't have cause later i realized that they were only lying...

Egyptair, booking id - NN[protected], pnr -8DS2W2 Date of boarding -31st December, 2014Never recieved e-ticket.I asked for refund, but never received it.make my trip account id - [protected]@gmail.com Travelling by a connecting flight from larnaca(LCA) to cairo(CAI) by egypt air MS 742 and cairo(CAI) to hurghada(HRG) by egypt air MS 44. I am Glen sparer .My money was charged from visa card registered in spain under deutsche bank. My email...

Dear Sir, I have not yet received the amount against cancellation of tickets for the booking Id:NF[protected].Other details are: Booking date: Mon 29/12/2104; E ticket no.: 589-[protected]. Kindly reimburse the ticket amount as soon as possible. Regards, Suresh...

I tried to Book Bus Ticket from Mumbai to Jalgaon for 25-Dec-14. The amount is debited from my CC account but ticket was not confirmed. I had discussed with same issue with MMT Customer Care Officer, She had informed that though the amount was debited, the ticket is not confirmed hence make new booking. The amount of non-completed transaction (NU[protected]) will be credited to my account within 48 hours. Till 10-Jan-2015, the amount...

It is proved that Make My Trip is only interested in new customer. I was told that I will get 200 RS cashback if I will make my booking with Koak Card so I did, and at last I was told that I would get Make My Trip vouchers which I would be able to use during my next booking. That is totally ridiculous. Why should I go to Make MyTrip again who has cheated me....

Name :- Abhishek Tiwari
Makemytrip Booking ID:- NU[protected]
BUS TYPE BOOKED:- 2X2 MERCEDES BENZ, AC VIDEO
BUS TYPE TRAVELLED:- 2X2 VOLVO.

I booked a Mercedes Benz bus ticket from Manali to Delhi on 30.12.2014 through Makemytrip.com.
There was no prior intimation from makemytrip that this bus has been discontinued on this route. On my enquiry at the local private bus stand i came to know that...

I booked my ticket from AGRA to PUNE. It gor cancelled and I received the message from IRCTCi that "the amount wil be refunded". But Iits been a month and I still did not get the amount. PNR: [protected] email id : singhshalini18.[protected]@gmail.com Name : Shalini Singh [protected]...

I had purchased three tickets from Make my trip, one for my wife, one for my self and one for my son. Singapore -Hyderabad ticket. The issue started from 24th November when at first i tried booking the ticket, money was debited from my account but my tickets were not done, my wife's ticket was wrongly done, my son who was turning a child on the date of travel was booked as an infant where as make my trip collected the full amount. After this...

Very bad experience. Booking Id: NH[protected]. I booked a hotel & got d confirmation. Hotel said its not confirmed. After Makemytrip spoke to hotel & confirmed, hotel didnt allow us to visit it as they said its not confirmed. We wasted hours in booking other hotel. Even it was escalated at ALL levels spending several hours, We didn't get full refund. How can they rob my money without giving service? The customer executive...

MakeMyTrip Team, I have been trying to follow up regarding this complaint[protected] since December 21, 2014 with absolutely no reply from your side. This is absolutely unprofessional inspite of the number of follow ups from my side (via emails, your web forms and over the phone). I have been liaising with Vishal on this for the past 2 weeks and he has escalated it to the concerned department, but I have not received a single email...

Hi, In the whole process of ticket booking for the mentioned booking id (NF[protected]the ticket was showing refundable (have proof of the screenshot of the confirmation attached). But post payment i received makemytrip confirmation mail as the ticket is non refundable. i booked the ticket only with an intention that the ticket is refundable . not because it cant be refunded if any issue arise. In addition i call makemytrip call centre...

I had enquired for Flight tickets from Chennai to Kolkata and back on 31/12/2014 on your website.For Chennai to Kolkata I was shown INDIGO Flight 6E527 scheduled departure from Chennai at 6.00 am on 01/01/2015 and for return from Kolkata to Chennai was shown INDIGO Flight 6E271 scheduled departure from Kolkata at 6.30 a.m. Total amount of fares for round-trip was around Rs.19667/- Hence I proceeded to book the tickets. After long wait without...

Hello Team, This is reference to the complaint I raised on Dec 7 2014 Reference ID[protected]. It is almost 22 days, I didn't get any response from the team. I am yet to receive the final Invoice copy for my room stay at the Hotel Corus. I require the final invoice and payment acknowledgement slip desperately, as it is required for claiming purpose. When I checked with hotel they told, Make my trip will be providing the final...

SpiceJet SG215 was cancelled on 17th Dec. I called MakeMyTrip to cancel the tickets under 2 different PNR (Y8DCQZ and ZYJJ5Q). To my surprise the cancellation request was not sent to SpiceJet until I called the airline on 28th Dec. SpiceJet refunded the amount on 30th Dec but MakeMyTrip is hoarding the amount even after committing that they do not hold the amount....

Hi, yesterday I booked one ticket from Mumbai to Ahmedabad from Make my trip side, from Karan (Dhananjya Travels) Bus was about to reach at Borivalli east by 3:00 AM, But neither bus arrived nor we got any call from travels. Also no one picked our calls from their travels we waited there for around 1 and half hour. I don't expected this type of service....

I booked Tickets for 12 passengers for Puri trip for 17th January, 2015 to 20th January, 2015 which was Rs. 20, 900 per person which amounted to Rs. 2, 50, 800.After that I wanted to include the 13th passenger, so as per the telephonic conversation with the executive Pooja Rahi after including the 13th passenger due to which no extra rooms were booked no extra car was booked only the flight tickets were booked still the per person charge...

I booked Spicejet flight No. SG 622 Delhi to Kolkata for 23/12/14 through Makemytrip.com. Name of Passenger: Abhijit Malakar, PNR No. B2FM7V. Fare Rs. 6757/-. However, I received sms on 15/12/14 from you that flight has been cancelled due to operational issues. However, I have not received refund till date. Makemytrip is saying that they have not received the refund from Spicejet. I request you to immediately refund the amount to me. Yours...

I have booked my Thailand trip with Make my trip. After the agreeing amount and paying first installment Make my trip team called back and say there is difference of 30K more to be paid as the hotel charges is increased. After my discussion with Mr. Punit (Manager of Make My trip) he reversed that demand. After Paying all amount I contacted MMT team when I will get my travel document, I have been told there is INR655/- still pending...

I have booked 2 tickets in AC sleeper bus(Royal travels) through make my trip site . i booked 2*2 seats but i did not get the seats which i have been booked. Bus holder was told me that i have to compromise in a single seat. what is this nonsense?? i have paid for 2 seats and i got only one seat. So, i am going to file complaint against make my trip. so that company will refund my payment. BUS TYPE:2*2, sleeper/Seater, AC, video and Make...

Dear Sir/Madam, I booked Ticket from Delhi to Mumbai whose details are :-MakeMyTrip Booking ID - NF[protected]Booking Date - Fri, 26 Dec 2014PNR - 4OYRM8DepartureDelhi (DEL)Terminal 1DSat, 27 Dec 2014 08:10 hrsArrivalMumbai (BOM)Terminal 1ASat, 27 Dec 2014 10:15 hrsBut I tried to book this ticket two times when my money is deducted but ticket was not booked.I got transaction message of same from my bank.PFA : Bank statement of same.Kindly...