MakeMyTrip India Complaints & Reviews

I had booked my domestic flight from Tuticorin-Chennai through Makemytrip.com on 8th October'14. Upon receiving a call from the airlines that the flight was rescheduled we were forced to cancel the tickets as the new timings was not suitable for the connecting flight(from Chennai-Mumbai). Prior cancelling the tickets we were assured full refund as the same was due to the airlines fault. After all the enquiry the tickets were cancelled on...

We booked a package trip with flight and hotel for 15.01.2015 to 17.01.2015 from Chennai to Hyderabad with a "good" but not to expensive hotel.
Booking mistake: flights where booked for 14.01.
No sorry, no excuse, no changing from their side, we had to change the booking with Indigo. After hours on the telephone they accepted to promise, they would refund the costs, from that day on no more message, no information,...

i had booked tickets correctly, paid for them and saw the confirmation details after payment on the last page. then i get a msg from the airlines giving me different dates of tickets booked !! i immediately called and emailed you but have not received a response yet even after 3 days. the dates booked were departure 10th april-12th april return but tickets given were departure 22nd february-12th april !!! this is just a way to get extra cancellation...

This is a sheer negligence and I will go for a legal action against it, I have been trying your customer support number for past 2 hrs and and there is no response from the IVR except holding the line.

I will go for a legal action and show the importance of customer.

I am just asking for the refund of my money which was deducted due to your technical problem in which I am in trouble. I need my money with the...

I used the Hotel + Flight combo booking for my trip to delhi. My actual travel dates are from 16th to 18th of February. When the payment was done, my confirmation shows that i am flying on February 15 and returning on February 17 and my hotels are booked from February 16th to February 18th. I have been trying to call on the hotline since a week now and have not been helped at all. In fact, i was told that I made a mistake in booking the...

Hi Team MMT, I have made the bookings yesterday with the Booking ID NN[protected]. Its been more than 30 hrs and i have still not received any E Tickets. I am unable to search on the site by putting my Booking ID & Contact number. Please send the etickets again via email ASAP. The numbers given on the site are all busy for last 8-10 hrs through high call volumes may be you should increase the size of your contact center...

Hi

I have booked a flight for 7am after booking it turned out to be booked at 7pm by make my trip systems.

I have cancelled the flights the next day which was on November 21, 2014. Still waiting for the refund and spoken to more than 10 people and running from pillar to post.

Booking ID: NF[protected]

I have lost confidence in make my trip and I will never ever use your systems...

I cancelled my tickets on 1st dec 2014 and till now they have not refunded my money back . Amount around Rs. 7000/- . My flights PNR nos. are : 1. E6MYMZ 2. O5142P I contacted spicejet airlines people and they replied me back with the mail that they have processed complete refund for the flight cancellation, and makemytrip people are not refunding my money back giving the excuse that spicejet has not refunded back the money. Please...

Dear sir/Madam, On monday[protected] midnight 11.30 i have booked tickets for round trip from chennai to Delhi. I tried to contact customer care of making changes on the date, but couldn't for the entire night. I even tried on sending mails but response. I booked for the refundable tickets and spicejet guys made it as non refundable ticket as there is no response from makemytrip.com. I would like to get my entire amount including the...

I was modifying my round trip booking date, on 18 Dec 14 ID-NF[protected] from 02 Jan 2015- 04 Feb 2015 to 02 Jan15- 04 Jan 15 and paid the amount of Rs 14751/- against it but due to some technical problem of makemytrip.com the date change did not occur and my money was showing as extra credit, so you promised me to refund the amount of Rs 14751/- on 18 Dec 14 but till now I have not received my refund or any other conformation I tried...

I had cancelled my to and fro flight - NF[protected] as onward flight was cancelled by AirAsia on 27th Dec. It has been more than 20 days and they have still not refunded my money. I have escalated my issue with customer care thrice and on Makemytrip website. The customer care keeps saying that wait for 4 more days, we have forwarded your case to concerned team.Customer care Executive said that they are not allowed to transfer call to anyone...

Below are my Booking Details tickets was booked through Make My Trip, As on 16 Dec my Flight SG-232, PNR M7M7HJ, which was Schedule for 16 Dec, 11:35 hrs got delayed for more than 5+ Hrs and later got canceled, I got my ticket cancelled on Varanasi Spice jet Counter after a receiving a verbal assurance by Counter Staff that I am going to get my full refund of Rs. 3766. (Counter staff didn’t gave any written doc after Cancellation) But...

Hi, I have booked flight from make my trip with booking ID-NN[protected]. My flight was cancelled by spice jet, I have sent multiple request to make my trip . Its has been 20 days now and I have not got my refund. I request you to help. Mobile number-[protected], [protected]...

I had specifically told the guy handling our booking that we wanted a luxury holiday with hotels in the city center. When we arrived in Udaipur our hotel was 30 minutes away from the city center in an industrial area with construction going all around the hotel. When we called to complaint they said they will get back to us and i havent heard from then since then. Its been 4 weeks now. This isnt it, we had a confirmed 5 star hotel reservation...

Refund Credited Partially Rs. 9892 instead of Full Amount Rs. 28926 for Cancelled Flight. I purchased three Bangalore to Chandigarh Return Flight ticket from MakeMytrip which was a Spicejet Flight both way pertaining two different PNR numbers (1 for two passengers and one for 1 passenger). After receiving an cancellation intimation of onward flight from Spicjet I cancelled both the PNRs directly from Spicejet customer care as I could not...

Here we go, one more complaint against makemytrip. Please refund my money NOW, it's been more than 15 days. Here are the details:- PNR - E7I9UJ PASSENGER NAME - SANKHA MAITRA DATE OF FLIGHT - 03/01/2015 FLIGHT NUMBER - SG-614 STATUS - CANCELLED BOOKING ID: NF[protected] That's all. Refund it....

I Had booked a Bust which was shown under the category of Volvo. But after booking the Bus Type changed to AC Sleeper. That was tolerable. But upon the arrival of th ebus, I found out that the Bus was not only in the worst of the condition - The AC wasnt doing its job and the condition of the bus in general was appalling. I was charged 2100 for Bus journey from Ahmedabad to Jodhpur. As a result of this, I tried contacting Makemy trip multiple...

Refund not credited into my account since 29 NOV 2014 Booking ID: NF[protected] PNR VCGD9K was cancelled on 29 Nov 14 at 11.30 AM but no refund was instead till today After so many conversation pleas help me in this regard...

I book flight from bangalore to hyderabad on 26th nov 2014 and cancelled it before specified time. When i called customer care they told me like i will get 3700+ as refund amount. After few days when i called them back again they told like i did not attend flight and will get only 1100+ amount. Today is[protected] and still my money is not been credited back. Meanwhile when i tried to contact customer care waited for hours hours and 1 week...

Dear Sir, Below is my case ; I belong to low income group ;its my hard earn money I have been following up with make my trip since 13 th dec to return my money ; its has been more than a month, they are harassing me & not responding to any mails Following are highlights of the case ; 1. It was medical emergency for which I was travelling ; spice jet was non considerate & did not let me fly or accommodate me in any other...