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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India reviews & complaints page 353

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N
nutsaqua
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MakeMyTrip.com - Refund not done until expected date

Address:Pune, Maharashtra

I booked my airline tickets from make my trip and due to change in timing from airline side i cancelled that tickets on 5 feb. After notifying this this to make my trip they said that full money i.e rs 8966 will be refunded back within 6 days.I waited for 6 working days but money was not refunded.After again calling they said money will be refunded back till18 feb. Meanwhile I called their customer care many times to enquire about the money.Online...
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Meera Vijayann
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make My Trip has not refunded INR 27,406 for nearly 2 Months now despite non-operational flight

Address:Bangalore, Karnataka

My friend and I booked a flight to is resolved at the earliest both with Make my Trip and SpiceJet and that you are able to refund our full amount of Rs. 27, 406. Our booking ID is NF[protected]. SpiceJet has mentioned to me that they had already sent a refund of Rs. 8272 on February 2, 2015 to Make My Trip for a single-way journey. They also mentioned said that they have not mentioned any amount of Rs. 7192 (which is the amount that...
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S
sangeeta_ketan1103
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket booking refund not credited despite several follow up

Address:Mumbai City, Maharashtra

I've booked Air ticket for Mumbai- Delhi - Kabul route through Makemytrip.com on 19th january 2015 & paid INR 21, 097 (Booking ID NN[protected]. The payment was made through Bank Of India (Payment reference No.[protected]. However, I've never received any e-tickets from them. On further enquiry, it is informed by Makemytrip team that they could able to book only Mumbai - Delhi route through GoAIR & had not received PNR from Safi...
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D
dildin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled Ticket Refund Not Received

I have cancelled my Ticket for the Trip ID: UN[protected] in MakeMyTrip.com travel site.I got the confirmation from MakeMyTrip customer care agent that I will be getting refund of 526$. I have cancelled my ticket on feb 2nd 2105. They told 10 business days. After 15 business days i did not get my refund back. After that when ever i am calling, customer care team tells me within 24 hours everyday. When i called Tuesday, they told me they...
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krishnamraju99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund

Address:Bangalore, Karnataka

Hi, I booked the flight in spicejet through makemytrip. My flight got cancelled suddenly without any information and i have not got my money back. can you please help to get my money back. MakeMyTrip Booking ID - NF[protected] Spicejet PNR number: J4YLQF Regards, Krishnam Raju [protected]...
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S
Sb Bx
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received from 1 month

booking id IN1501B7S054226 I had booked hotel through make my trip holiday service for RS 8600/- using my net banking account of Bank of India on 8 th jan 2015 and i got massage transaction success but bank has double debit for RS 8600/- my account for single transaction from this i was followed to bank as well as make my trip (MMT) many times but both are not responding to me. MMT says they dont receive double payment and bank says amount...
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M
Mridula Pradhan
from Hyderabad, Telangana
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Misleading unfair terms and conditions about refunds and improper refund amount

Address:Hyderabad, Andhra Pradesh

I was booked through makemytrip.com to travel on SG 6231 - Delhi ( DEL ) to Hyderabad ( HYD ) for take off at 20:25 hr on Friday, 20th Feb. I received an SMS some days ago from DZ - Alerts (attached to this complaint) stating the flight had been rescheduled due to operational reasons and asking me to log on for other options or full refund. I am shocked to learn that the refund amount is merely INR 612 out of the total fare paid of...
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N
natasha1986
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done until expected date

Address:Pune, Maharashtra

I booked my airline tickets from make my trip and due to change in timing from airline side i cancelled that tickets on 5 feb. After notifying this this to make my trip they said that full money i.e rs 8966 will be refunded back within 6 days.I waited for 6 working days but money was not refunded.After again calling they said money will be refunded back till18 feb. Meanwhile I called their customer care many times to enquire about the money.Online...
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C
cnujosh6
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airline Cancellation Fare Refund

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, I'm Srinivas Prekke frequently visit Mumbai for my daughter's health check up. I have to visit Mumbai on 12th Feb 2015 and I booked air tickets through Makemytrip.com (flight: jet air)on 5th Feb. I made a mistake for return journey booking, instead of 14th Feb 2015 i booked on 14th Mar 2015. I only got to know this when i been to airport on 14th Feb at 5.30 pm. Since my family was with me and we completely tired, i purchased...
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TvBharath1987
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't give promised services

booked my honeymoon package through makemytrip and it was a disaster. To begin with I said I would have a personal manager throughout the trip and I am still waiting for his call tongue emoticon First they planned for a 10 hours travel to kullu but it was 14 hours. We were not able to reach the hotel booked by mmt. I called MMT helpdesk and they said they are not responsible for hotel. WOrst part is, in the middle of calamity you can...
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Sneha Mehta
from Noida, Uttar Pradesh
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Cancellation amount still not received

Address:Bharuch, Gujarat

Hiii, This is a complaint regarding one ticket booking made my me on 24th January 2015 from Patna to Delhi, as i had a word with customer care they cancelled my ticket and mailed the the cancellation mail as well to my mail id but still i didn't received the cancellation amount so requested u to please work on this thing and get back to me asap . As u know it's a long time back. I checked my mail as well it's showing that the amount...
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S
sunakar
from Chennai, Tamil Nadu
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Money not yet refunded against booing ID:- NF2201449140932

Address:Chennai, Tamil Nadu

I booked flight from this site for flight chennai to kolkata for 8th february of in indigo airlines. the flight was cancelled on 7th February but money is not refunded yet. Make my trip staff/Refund department told me within 5 days money will be refunded, after daily i am calling to make my trip coustomer care and the refund department, but they are pick up my call, / not respond me... I am very disappointed against this fraud makemy trip...
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Address:Bangalore, Karnataka

Sir, I booked flight ticket from Bangalore to Kolkata on 1st December, 2014 through make my trip for SpiceJet on 10th Feb, 2015. The flight got non operational and I got the information on 22nd Jan, 2015. Immediately I tried to cancel the flight on SpiceJet but I was asked to cancel it through Make my Trip itself. I got my ticket cancelled in Make my Trip over call, and I was told that the refund of Rs. 18024 will be credited to my account...
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P
prerna kumar
from Chennai, Tamil Nadu
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money yet not refunded

Address:Chennai, Tamil Nadu

i booked flight from this site for flight chennai to kolkata for 8th of january in spicejet airlines. the flight was cancelled on 7th january but money is not refunded yet. spicejet airlines staffs told me that they have refunded the money to make my trip but yet not money is not transferred in my account. i want my problem to be solved quickly....
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S
shreyanshuvatry
from Pune, Maharashtra
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Complaint against phuket holiday package

Address:Pune, Maharashtra

Hi Team,
I am really disappointed with this trip designed by make my trip.MyhonHoneymoon trip ruined because of not proper arrangments and timings designed by your team.
My concerns on trip was that my trip should be well planned with proper timing's, but it didn't happened. Following problem happened on my trip.
1. I was told that I will get lunch on separate big boat, so I can spent quality time with my partner....
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G
guptaanil
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from account but ticket not received

Address:Jaipur, Rajasthan

oday I booked return air ticket from Jaipur-Ahmedabad-Jaipur for 12 th feb from Jaipur and 15th feb from Ahmedabad detils as under On 10-02-15 i attempted to book air tcket from Jaipur to Ahmedabad and return ticket to Jaipur name of passanger:- Ramgopal GUpta & Anil Gupta amount paid RS 19884 through Net Banking from State Bank of Bikaner & Jaipur, Transaction Ref:- IG00 OYQCR4 on 10-02-15 at 5:36 the payment was deducted...
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C
chandu1806
from Visakhapatnam, Andhra Pradesh
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cancellation of air ticket - NF7901446522226

Address:Ghaziabad, Uttar Pradesh

I have booked a flight ticket with make my trip, and as I was unwell cancelled the same through mobile app. After a week when I checked the app it is not showing in cancelled state. I called up make my trip but once I was told server is down and the next time the call was transferred to other team and waited for 30 mins for someone to respond. This is the worst call service I have ever seen. Can some one respond to the issue. Name A Chandra...
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W
wigand.sonia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no confirmation received

I have booked the flight tickets online through makemytrip.com on 7thFeburary 2015, flights were as followed:- on 12th April'2015 Munich, Germany to Miami, US on 17th April'2015 Miami to New York (Newark Airport) on 25th April'2015 New York ( Newark Airport) to Munich, Germany For the above Transaction amounting Rs.1, 18, 994 was debited from my HDFC Bank account number [protected] through Net Banking via transaction number...
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IN1409B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund since 1 Month

Address:Mumbai City, Maharashtra

Booking ID - IN1409B3S189099 Above booking cancelled on 22/01 due to non - operational flights of Spice jet and spice jet had refunded the full amount 41509INR on 28/01 to MakeMy trip account. But Make my trip is not refunded my Money yet since last 1 Month. I am totaly fed - up because i had booked the tickets for Assam for my Marriage. Daily i am calling to MakeMy trip and writing them an e-mail but no use because since last 1 Month...
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Mohit Dhir
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not given refund

Address:Jalandhar, Punjab

Hi I had booked my tickets for Amritsar to Srinagar in spice jet booked through make my trip. The flights dates were 9 March 2015 and 13 March 2015. On 25 January I got the message from spice jet regarding cancellation of both the flights. The messages are as under Dear SpiceJet customer (PNR-PDUYXH): Your flight SG 442 dated 09-Mar-15 from Amritsar to Srinagar has been cancelled due to operational reasons. We regret the inconvenience...
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