MakeMyTrip India Complaints & Reviews

Dear All, This is in reference to the below booking made by me on 13th Jan where I have booked only air tickets through makemytrip. Due to some personal issues we could not fly and had to cancel the tickets. I was pre informed by the makemytrip team that I will be getting full refund in 4-5 working days on the date of my cancellation. I cancelled my tickets on 28th Jan and my date of flying was on 16th Feb. Its been 2 months today chasing the team of makemytrip for my refund of Rs 45, 234 and I have not received any call or any mail from the team members. I have called many times to know my refund status but I was only told that my refund is in process and that I will receive my refund by next day. Please do the needful and advise me the refund status ASAP Please find the below details - Only Air Tickets - DEL-DXB-DEL Booking ID- IN1501B7S054389 Booking made on 13th Jan Cancelled on- 28th Jan Total refund amount- INR 45, 234/-

I cancelled one of my international booking on March 1st (NN[protected].But their concern team did not cancelled that booking that day.I called many times for refund.They said many excuses and today when I called they said that I have to wait 17 days from 17 March.But I canceled on 01st March.So I need refund with interest now

My international flight to Kathmandu got cancelled by the airlines and I was told that I would get my refund in 5 to 7 working days. The bookings were done through make-my-trip so they promised the refund within 7 days but still from the 6th March 2015. I have not got my refund and whenever I call "Make My Trip " they have a different excuse... today in my two calls at 12 Noon and 1:41 PMI have been told that it will take a month and in the other call they said that they will not give any refund till the airline does so. In this case what can I do but for making calls again and again. The refund amount is Rs. 75, 000.00 Regards Kim [protected]

have confirmed with the airlines that the ticket booked by me was REFUNDABLE, however at the time of cancellation from MMT it is charging me almost the entire amount of the Ticket and just refunding me Rs.500 approx. After confirmation of REFUNDABLE status with the Airlines I have cancelled the ticket. Request you to look into this matter for complete refund with high priority else will have to escalate the matter. The ticket costed me Rs.9K plus. On refundable ticket the entire amount has to be refunded and wat i get back is 300rs only.

I Madan Mohan Kotoki had done a booking (ID NF[protected] from MUmbai to Guwahati & return for 28th March & 5th April 2015 respectively. This booking was done on 24th Dec 2014. On 10th March 2015 I changed the travel date for which an additional amount of INR 7360 was to be paid. After doing the transaction through the official website of make my trip I did not get the ticket with revised date so I called up the helpline. They informed me that the amount has not been credited to Make my trip & I need to retry once more. So I again tried & this time I got the ticket with revised dates. But the amount was debited twice from my bank account. When I talked to my bank they informed me in writing that both the transaction were successful & amount has been credited to Make my trip account. I has given this mail along with bank statement to make my trip I raised the complaint through the official website & through phone banking of Make my trip. But inspite of many follow up they have not refunded back my money,

I've booked a room in Falcon's Nest hotel in Hyderabad between 18th March and 20th March 2015. I cancelled my booking in the hotel well ahead of my stay as my plan was changed. Makemytrip acknowledged my cancellation, and accepted to refund Rs. 3347/- after deducting INR. 250/- as service charge. However, they still have not refunded my money. Its almost been three weeks since I cancelled my booking. But they keep telling me they are looking into the issue. MakeMyTrip Booking ID is IN1502B8S061460 Kindly help me get my refund back.

To, The Management Make My Trip Since I am unable to get a helpful response from your office and your consumer executive, I am turning to you as a last resort. I have cancelled a ticket bearing Booking ID NF[protected] on 03/02/2015 after that i got a mail that my money will be refunded in my account within 12 days and also there was a last date (27/02/2015 ) mentioned in the mail.But i am writing this mail on 25/03/2015 to raise a Complaint that till today i do not get my refund. When I ask your office and your consumer executive to take some proper action, they say they will, but they do nothing. I trust you will look into this matter and see that proper action is taken to solve the matter.

I made a booking on MAKEMY TRIP.COM on 12th March - 2015 for my daughter to travel from Chennai to Singapore (Booking ID no - IN1503B9S082870 ).Although the ticket amount ( Rs.10, 311) was debited from my axis bank account, the E-ticket was not automatically issued by mail . When I made complaint on 13th March over phone, I was told the money will be credited back to my bank account within 72 hours and the case was registered under reference ID :[protected]. Till today, I haven't received any positive response from MAKEMY TRIP office with regard to refund in spite several follow up phone calls and e-mails. It is really frustrating to digest the lukewarm response from MAKEMY TRIP office in addressing customer complaints .

AIRLINE BOOKING MADE ON 16 MARCH 2015, WAS NOT CONFIRMED.AN AMOUNT OF 20856 WAS DEBITED FROM MY ACCOUNT NMBR [protected], SBT PANDALAM, KERALA. DESPITE MANY INQYIRIES OVER PHONE, NOTHING MATERIALISED. ON SATURDAY, 21 MARCH, 2015 A BOOKING NUMBER WAS GIVEN. REF THAT NUMBER, IN503B9S155627, I WAS TOLD REFUND WOULD BE EFFECTED ON 24 MAR, 2015. NO REFUND HAS BEEN RECEIVED TILL DATE AND HENCE THIS COMPLAINT. REFUND OF THE SAID AMOUNT AT THE EARLIEST IS APPRECIATED. BALACHANDRAN.S [protected]

The above flight ( OJVPJR ) were cancelled by airline due to operational reasons on 25th Jan, ..after that at least 20 calls and 20 emails but till date full refund have not been made ...every time I have been given date to wait and once no update upon contacting back again given a revised date 1 week later ... I am really pissed off on your services ...first time you guys told me to wait until 8th feb then 18th Feb then 29th feb then 6th march then 9th march then 16th march . then 19th march and now to wait until 27thmacrh ...I am 100% sure on 27th march also I wont get my money back .. in between called Air Asia and they have confirmed that they have paid full refund ..but you have kept my money and not paying me back YOU SHOULD BE SHAMEFULL ...THAT YOU CANT SOLVE ISSUES EVEN IN 2 MONTHS ...This was the last time I used your services ...so can even booking any tkt from you anymore --

Hi, yesterday I booked the ticket in make my trip from chennai to Hong Kong using my credit card !! I booked the tickets in the name of yashwin vignesh anand in air india flight !! Departure on March 29 and return on April 3 Friday !! But after I clicked the top and clicked ok I received the msg from SBI bank stating the amount had been deducted !! But the webpage didn't display any e ticket or eticket no or any intimation it directly went to home page of make my trip !! I demand a serious explanation into this and I want to travel in the same flight I have my interview scheduled in China on that day !! I don't know what you will I have proof !! Pls do the needful at the earliest !! Or the matter will be taken legally to consumer forum !!! I seriously demand a explanation and a solution into this !! I am not able to call your customer care as it s voice automated response, I which is so irritating, I have attached the confirmation msg of transaction being made and otp which was sent !!

I have booked a flight from Bangalore to Hyderabad. Travel date was 11/NOV/2014. Air India Flight got cancelled and air India people mentioned money will be refunded back to makemy trip. I raise couple of requests to makemytrip, still i haven't got my money back. It is been close to 5 months. incident id :[protected],[protected]

I have booked a ticket for Indigo using make my trip with Booking ID NF[protected]. in Dec '14 and refund still not done from MakeMyTrip in 3 months time. 1. After logging cancellation with Indigo office still make my trip does not even initiate 2. Multiple follow up but no clear respond and refund still missing. Thnaks, Trideeb Das

I have booked return flight from del jai del through makemytrip app booking id ID -NF[protected]. Then i tried to cancel booking on 19 through the app but it dnt happen some sms came that the cancellat ion penalty is high so no cancellation but two days later on 21 i get a sms that my flight is cancelled. By this time i had planned to take the flight. I dnt understand two things one the app never confirmed the cancellation request and when i made cancellation request on 19 i dnt get cancellation intimation and flight status was confirmed even on app but two days later cancellation was initiated by you without me requesting for it coz of this i had to rebook my flight from jai to delhi and pay extra

Dear Sir/Madam/ I was booking ticket as per below details Coimbatore. - Mumbai 26th may Air india, Mustafa merchant + 3 Ticket was not booked but money of rs. 14324/- is debited from bank. i have received refund of rs.13724/-, i am stall waiting for 600rs. from last one month

It has been more than 3 Months and I have not yet received the amount for the Flight which had been cancelled by me. On 9th December, 2014 I had made a booking whose ID is - MakeMyTrip Booking ID - IN1412B6S065455 I cancelled this Flight and its Reference Number is - IN1412R6S110377 The ticket was cancelled and I received an email from MakeMyTrip that the refund will be initiated within 5 Working Days on 15th December 2014. I had also contacted the customer care regarding this and I was assured that I will get the refund in 5 Working days. Due to a Certain Emergency I could not keep a track of the Refund, however later on I found out that the amount had not been refunded. I sent them emails regarding this but they replied back giving excuses for few more days. Then I called the below mentioned numbers on several occasions [protected],[protected],[protected],[protected] This is really Frustrating and Irritating that a Reputed company like Makemytrip indulges in such delays, I tried contacting them most of which were not answered, some get disconnected midway and some keep asking Extension Number, where is the extension number, I couldn't find it in their website, the Automated voice doesn't provide the option for speaking to Cust. Care, how is one to contact the concerned then??? Then on 19th March when I was contacting the Cust. Care, I opted for new International Booking which was Miraculously Attended to and I was surprised and they again gave a False Reassurance that I will get the Refund in 72 Hours, however that didn't happen. I was supposed to be refunded in Dec 2014 and now it is end of March 2015, I wonder what wrong have I done to them? Jai Singh Content Editor

21.03.2015 To Make My Trip Chennai Res Sir / Mam Sub: Complain cum Claim Letter Against Booking ID: IN1501B7S057268 in the name of Adarsh Todi Horrible experience I, AdarshTodi, Booked a holiday trip to Sikkim with Make My Trip (Booking ID: IN1501B7S057268), Chennai office through Mr Abhishek Damani ([protected]) and Ms Nikita Kapoor ([protected]) and they were in charge of our trip. Having previously availed the services of Make my trip on two previous occasions which were very much planned and organised, I was confident that even this holiday to Sikkim would also be hassle-free and convenient. But it was the other way around. Both the parties involved, one Makemytrip, Chennai and other Club Side Travel Agency in Sikkim were most irresponsible and unprofessional this time. We were taken very lightly after knowing that we are regular customers of makemytrip, and Ms Nikita kapoor had taken no pain to plan the trip and check on the counterparts with any kind of confirmations. Every instance, the contract was breached either by Make My Trip or by their local Sikkim counterparts. Point wise detail of breach of contract:- 1) Irresponsible & Unprofessional behaviour post booking by MakeMyTrip officer Mr Abhishek Damani & Ms Nikita Kapoor – Details in Annexure I 2) Breach in Land contract – Details in Annexure II 3) Intentionally skipped one of the Sight Seeing – Gurudongmar Lake (Lachen) – Details inAnnexure III 4) Fake Hotel Booking Voucher for two place (Gangtok – Hotel Summit Ttakshang Residency & Lachen – The Apple Orchard Resort) – Details in Annexure IV 5) Leisure Trip to Tension Trip by Make My Trip Group This Holiday has made us very sure and confirmed mind set of NO MORE MAKEMYTRIP FOR ANYTHING AND ADVICE PEOPLE TO STOP GIVING BUSINESS TO MAKEMYTRIP. Because of all above, I want to claim back my booking amount with other few charges paid by me to Mr Pradeep on behalf of make My Trip. The Claim Amount is as under 1. Booking cost Rs 84000.00 2.Mr Pradeeps Reimburses Rs 700.00 3.Mental agony and harassment Rs 50000.00 Rs 134700.00 Thanks For spoiling my leisure trip to harassment trip. I will make sure I put a case in consumer forums, consumer court, and social media about the type of services provided by MAKEMYTRIP. I have all the facts and messages which were exchanged by Make My Trip officer Ms Nikita & Mr Pradeep to make my Case stronger and viable. Thank you Adarsh Todi Attached: Annexure I, II, III CC to 1 .Mr AbishekDamani 2. Ms Nikita kapoor 3. [protected]@clubside.in 4. [protected]@makemytrip.com 5. http://www.consumercomplaints.in/makemytripcom-b100170 6. [protected]@yahoo.co.in(advocate) 7. Mr Ritwik Khare (Makemytrip) 8. Mr. Deepak Kalra (CEO, makemytrip.com) 9. http://www.consumerredressal.com 10.www.consumercourt.in/travel-agent/4422-makemytrip-com.html 11.https://www.facebook.com/makemytrip 12. https://twitter.com/makemytrip 13. [protected]@timesgroup.co.in 14. [protected]@indiaserver.com 15. [protected]@expressindia.com 16. n.linkedin.com/pub/mamta-todi/4b/3b/a23/en 17. http://ncdrc.nic.in/ 18. http://consumeraffairs.nic.in 19. [protected]@core.nic.in, 20. director.[protected]@gmail.com Annexure I Irresponsible & Unprofessional behaviour post booking by MakeMyTrip officer Mr Abhishek Damani & Ms Nikita Kapoor On confirmation of booking on 22/01/2015 via E Mail to Ms Nikita Kapoor, there was no action from Make My Trip for my Booking till 04/02/2015 and this forced me to write an Email on this for my Booking ID no and details for making payments. But again this try went in vain and the last option left was to make a call to toll free number of Make My Trip on this issue. This call escalated the issue and made bells ringing in ears of Ms Nikita Kapoor to act on my bookings. This doesn’t end here, my mobile number were wrongly entered by Ms Nikita, which again resulted in confusion. Such a irresponsible and unprofessional behaviour is least expected from make my trip team. Annexure II Breach in Land contract As per the contract/Booking, Make My Trip were supposed to allot one Tata Sumo Vehicle for all 10 days of my trip but the worst was waiting for me to know that, all 10 days I had to start my day by breaking my head with Mr Pradeep (Make My Trip coordinator in Sikkim) for Land transport. Every single day we were allotted different vehicle with variety of Drivers to handle with. Below are the day wise details of torture borne by me due to Mr Pradeep/Ms Nikita on Land Transport a) Two days before travelling I am getting a call from an unknown number stating I am Mr pradeep and I will be your tour coordinate from now and I am at siliguri to help you, i was happy for the call but never knew will he be really helpful? b) Day 1 On 8 th morning I get a message from Mr pradeep “Driver:Bijay [protected] he will be receiving you in bagdogara airport and will take you to gangtok, when I reached bagdogara I got a call from mrBijay I am not coming, one of my friend will call u and assist you further, now Best part I am waiting for a call from unknown name and number! Should I rely on him? c) After waiting ½ an hour I get a call, hetakes me to a taxi and introduces me to one new driver and tells me he will take u to gangtok. Day is over and waiting for Mr pradeep’s call for next day plans and details. Waiting for call never ends! We called Pradeep for next day’s plan he explains that vehicle will reach your hotel by 8:30 am but the details will be given only by 8:00 am in the morning. d) Day 2 starts with waiting again for the message to go and follow which particular driver or the number, after waiting for an hour 8:30 am to 9:30 am I call pradeep again but no response and again call after 5 min he picked this time, told and messaged us to come to “Vajra stand for north Sikkim Vehicle No. MAXX0962 driver Mobile [protected]” My question was “I was told by Ms nikita all pick up and drops will be at the Hotel taken, then why was I asked to come to vajra taxi stand?” When contact Mr Abishek damani Chennai office about the same he told me he will check and come back and I get a call from Mr pradeep that pls sir adjust the amount will be reimbursed to us, as the allotted vehicle has no permission to come in the city limits. We agreed and we went to the taxi stand. The vehicle details and the driver details given were wrong and it was a complete mess. Then I was told to wait and in ½ an hour another vehicle was arranged. ” when my plans and Booking were final ahead of a month why this type of commotions should a tourist take? Why was I asked to adjust? Why was vehicles and permissions not checked before tourist visit. I have not received the reimbursed amount which was promised by Mr Pradeep. e) After all this commotions and hectic traveling reached lachen, my Itinerary states “chopta valley, gurudongmar lake –lachung”but at the army checking point I come to know that the travel agent has not taken permission to go to gurudongmar lake, the permission is taken only for lachen town. Why? Did I not pay or the itinerary doesn’t states that? Why was I not informed before leaving from gangtok about this by your so called coordinates? Due to this we missed our sightseeing of Gurudongmar Lake when contacted Mr pradeep he is even unaware of this. He told me he will check and come back. I got a call from him stating army was not giving permission for the said sightseeing for the particular day. What a others from the same hotel has permission to visit the gurudongmar lake but we don’t as we were special case of not getting permissions. f) Day 3 as we had no choice other than to stay in hotel because we had no permissions to go to gurudongmar lake but others from the hotel went till the extent to chopta valley and came back. “WILL MAKEMYTRIP PAY FOR MY MENTAL AGONY WHICH WE WENT THROUGH” g) Day 4 we complete the day with no hassles but again while coming back to gangtok we were left on road to catch a taxi for the hotel drop which was promised by Mr pradeep will be reimbursed, but still waiting for reimbursement to happen. h) Day 5 Mr pradeep promised this time that a vehicle will pick us from Hotel and our further trip is going to be a hassle free, we were joyful and happy but that never happened. Mr pradeep told us to get ready by 7:30 am sharp as vehicle will come to pick me up or else we will be late for our excursion to baba mandir and tsomgo lake. As told by pradeep we were ready waiting, waiting, waiting, never ending waiting in a leisure trip and calling pradeep and pradeep not picking calls, frustrated us further. And then 9:00 am I get a message from pradeep “ vehicle – 0427 Xylo will come for tsomgo lake”. Now waiting for the vehicle starts with no Number of the driver to be contacted. Vehicle comes by 9:30 am! “OUR WAIT TIME FROM 7:30 AM TO 9:30 AM FOR NO COST ON A LESUIRE TRIP” Every single day in Sikkim was a new driver and car and the numbers given to us never matched. The details were always wrong. For Tsongmo lake in Gangtok we were made to wait for more than two hour and when questioned, the driver’s and Mr Pradeep’s stories varied. When contacted Ms Nikita Chennai “we are helpless sir let me check and come back”. But Mr Pradeep doesn’t Picks calls of the MMT employees too. Shame on Makemytrip, they keep unprofessional partner and coordinators who don’t respond to their duties when needed. i) Day 6 we were told by Ms Nikita Kapoor Chennai that we will be having TATA Sumo vehicle for the entire trip but on Day 6 after a long wait and calls from and to pradeep we get a message by 8:31 am “Vehicle no.3032 will come at 9:00am for gtk sightseeing” we were told to get ready by 8:00 am but the message received by 8:31 am for 9:00 am! Is this is the way? The vehicle sent was maruti 800 but PROMISED TATA SUMO. This vehicle was only for the sightseeing but what abt the counterpart to Pelling no Information about the same….again wait and call callcall repeatedly to Mr Pradeep for more Info. Then I was informed by Pradeep a Xylo will pick up us on our desired time from the hotel to Pelling. A calls comes by 12:00 I am a new driver who will take u to Pelling where should I come to pick you, we were shocked to see this kind of attitude. The driver is asking us the details of the hotel from where we have to picked up!!! MY WIFE ASKED ME “WHY MAKE MY TRIP!!!” j) Day 7 in pelling another horrible day, vehicle sent for sightseeing without any information Mahindra Maxx 16 seater local taxi vehicle with all indecent looks and smell. Now at this point I was very clear that I have to take some serious actions on Mr Pradeep as he was not picking any calls and not responding to messages too, so I called Nikita and got a new Number [protected]. I don’t remember the name of the guy I spoke to, I told him very clearly if this is going to the future vehicle then I will break my trip from here on my own, but he assured me of no more hassles in the balance trip. But there was no break to the problems. MAKEMYTRIP HAS LOST ALL ITS STANDARDS AND ETHICS BY NOT LISTENNING TO THE GRIVANCSES OF THE CUSTOMER AFTER GETTING FULL AND FINAL TOUR AMOUNT. k) DAY 8 was Picked Up from hotel in a good vehicle TATA SUMO to Darjeeling. Now waiting for more Info on day 9 plans and details of driver, again call pradeep “WAS IT A LESIURE TRIP” A tourist calling the tour coordinator for everything, why is he there then? When he has no Info about anything... Then I got a message from pradeep after continuous calls “Vehicle 3715 driver lalit [protected]” on day 9 we have to plan for Tiger hill and had to get Up early by 4:00 am so this time I want to be sure about the wait time, I called the driver on day 8 itself but the answer I got from the other end wrong Number pls call the right number. I was like!!!@@##. Calling pradeep again, in the meantimeI got a call from unknown number and name, “ sir I will be coming tomorrow morning pls be ready by 4:00 am I am mr lalit`s driver.” Every single day in this trip was a new driver and car and the numbers given to us never matched. The details were always wrong. WHEN WE HAD A CUSTOMISED PACKAGE TRIP WHY WE WERE NOT ASSIGNED ONE SINGLR VEHICLE FOR THE TRIP? l) Day 9 had no hassles this time with good vehicle and the driver too. Vehicle provided was TAVERA, pradeep called himself and told the same driver will continue tomorrow also for airport drop. So no change in number and the vehicle too.But we get a call from a Unknown number stating I am Mr Lalit`s friend and was told to pick and drop to airport as the driver no feeling well, I agreed. I saved the number who called me this time and told him to come by 7:30am m) DAY 10 Last day my mental agony doesn’t ends here. The driver who called me as MrLalit’s friend never picked the call after that. Again call pradeep for the solution but Mr pradeep same as before never picks the call, I got a call by 8:00am stating I am coming for airport drop and I am on my way to hotel now this new driver turns up by 8:45 am. And states a new story. ARE WE HERE TO HEAR ALL STORIES FROM ALL DIFFERENT MOUTH PIECES? Annexure IV Fake Hotel Booking Voucher for two place (Gangtok – Hotel Summit Ttakshang Residency & Lachen – The Apple Orchard Resort) Nothing more worst than this can be done by MakeMyTrip team, by handing over fake Hotel vouchers. This was the biggest shock to me when we came to know that, at two places one at Hotel Sumit Ttakshang Residency (Gangtok) & other at Hotel Apple Orchard (Lachen), Make my trip have not confirmed our booking and still they have handed over the vouches to me. The detailed report is as under:- 1. First day at Gangtok we were told there isn’t a booking for us in the hotel Summit Ttakshang residency but were given a room as we were carrying the hotel vouchers. 2. DAY 2 when we reached the hotel Apple orchid in Lachen by 5:00 pm we were given room to stay but when we came down for dinner we were called by the manager and told by him stating we have to pay for the hotel room charges as they have not received the amount from Makemytrip and they have no booking from them, and I also spoke the owner of the hotel regarding the same. She told me that as there is availability of rooms in the hotels she is providing the stay or else she might have denied admission too, She confirmed that there was an enquiry but no confirmation mail or the payment details from Ms Nikita make my trip Chennai or the club side MMT partner. After long confusions and confirmations from and through Mr abishek damani things were sorted out in 1 ½ hour. “Do tourists have to undergo this type of agony after paying for the leisure trip”? Annexure III Intentionally skipped one of the Sight Seeing – Gurudongmar Lake (Lachen) After all this commotions and hectic traveling reached lachen, my Itinerary states “chopta valley, gurudongmar lake –lachung”but at the army checking point I come to know that the travel agent has not taken permission to go to gurudongmar lake, the permission is taken only for lachen town. Why? Did I not pay or the itinerary doesn’t states that? Why was I not informed before leaving from gangtok about this by your so called coordinates? Due to this we missed our sightseeing of Gurudongmar Lake when contacted Mr pradeep he is even unaware of this. He told me he will check and come back. I got a call from him stating army was not giving permission for the said sightseeing for the particular day. What a others from the same hotel has permission to visit the gurudongmar lake but we don’t as we were special case of not getting permissions. Day 3 as we had no choice other than to stay in hotel because we had no permissions to go to gurudongmar lake but others from the hotel went till the extent to chopta valley and came back. “WILL MAKEMYTRIP PAY FOR MY MENTAL AGONY WHICH WE WENT THROUGH”

Hi I booked Jet Airways ticket in January 2015 for Bangalore-Delhi route . I cancelled the tickte online using Makemytrip.com in January 2015 itself . I am trying for refund of money from Makemytrip, but they have not refunded the money for last 2 months except providing lip-service and sending emails that we are working on the same . It is a fraud company and cheating gullible customers and sub-standard website . My booking ID NF[protected]. Please refund my money ASAP . Thanks Yogesh Kumar

Hi, I had booked a hotel reservation on my way to hyderabad. It's my first time in the city. Since i m travelling on a tight budget, I had booked a moderately inexpensive hotel through the app, for Four days. unfortunately the app crashed, leaving me without the money, because the money was deducted from my account to makemytrip... And I didn't get a booking confirmation. I called up customer care and they initiated a refund that will take seven days... Instead of booking the hotel for me. So here I am, stranded in a new city...moneyless and accommodation less. I tried to appeal to their humanitarian side. Nothing helped. Makemytrip. U guys suck. I am going to be lodging a consumer complaint as soon as I get myself out of this mess. Please don't mess with mango people.

Hi, myself amit Joshi, my booking id is nf[protected]. I cancelled my booking almost 2.5 mnths back still not got my refund amount. Called almost 20 times to ccare, but they always say wait for seven days, now i lodge a complaint to your refund tracker team on 11th march 2015 to get my RRN no so that I can go to the back to check my refund status. LAST TIME I REQUESTED YOUR ACCOUNTS DEPARTMENT TO LOOK INTO THE SAME BUT STILL NO LUCK. Now i am fed up of all these silly and request to wait for seven days, please refund my amount or else i will go to consumer court.