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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 351

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K
kevalkarani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets Booked, confirmed PNR but cancelled

Address:Mumbai City, Maharashtra

I booked 2 tickets from Makemytrip.com on different dates from dubai to mumbai as attached but they cancelled the same stating it as technical error. I have already booked other commitments based on that tickets. I want the compnay to provide me a ticket for same flights at same cost. they cannot cancel the tickets after confirmation is being issued...
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Namrata Pawaria
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my cancelled tickets

Dear Mam/Sir, This is reference to my cancelled tickets from Chandigarh to Mumbai on dated 10th jan 2015, MakeMyTrip Booking ID NF[protected].Booking is done through Makemytrip.com, but yet not received the refund amount, I ve already spoken to Spicejet airline, they ve already refunded the amount to them on 27th jan 2015 .inspite so many calls, repeated messages n emails, there is no response from your end .kindly treat this matter on...
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sravani tripura
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MakeMyTrip : did not Refund the Cancelled ticket amount since 2 months

Address:Bangalore, Karnataka

My MakeMyTrip Booking ID NF[protected]. I cancelled this ticket on Jan 11th 2015, because Spicejet has delayed it more than 2 hours (both the flights). Its been around 2 months I cancelled my ticket and I have not yet received the refund amount from makemytrip of Rs. 4658. I tried calling the Customer Care people around 20 times till now. But nobody responded or assisted me properly. They always cut my call or hanged my call whenever...
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Tajdar ALi Syed
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of my ticket even after confirmation

Address:New Delhi, Delhi

I booked 6 tickets with makemytrip for Dubai to Delhi on 4th Mar '15 at a very competitive price.. They gave me a confirmation mail that the ticket is booked and amount got deducted from my account. They have cancelled the ticket and want me to book the ticket again now at a higher price. I want my tickets on the same price I booked. 1)MakeMyTrip Booking ID -NF[protected] Booking Date - Wed, 4 March 15 2) MakeMyTrip...
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V
vishalbatra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank account but no tickets Issued

Address:New Delhi, Delhi

Hi Team, I tried booking ticket from Trivandrum to New Delhi, amount is deducted from my bank account but tickets are not issued saying error on the page, click to go to Home page. I tried booking below ticket for 2 adults: IndiGo 6E-316 18:50 Trivandrum 23:05 New Delhi 4h 15m 1 Stop Services Rs.6, 737. I can see in my bank statement the transaction is done for Rs.14074 with below details: (Screenshot also attached) PURCHASE...
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Sukdev Mandal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my amount Asap

Address:Hyderabad, Andhra Pradesh

Dear Makemytrip, As this was my Booking Id no.NF[protected] and My Mobile no. is [protected].But I have already cancel from Air India(i.e from Airport). But I need to update from Makemytrip web site. But it was getting error. So I need to Confirm what is my Cancellation amount will i get it and what is my cancellation Charge that will deduct. Apart from that how much time the amount will get in my Account...
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C
cdmcro
from Mohali, Punjab
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Refund not done till date by Makemytrip.com

Address:Pune, Maharashtra

1) Reference ID:[[protected]] Baggage Booking id: NF[protected]paid extra baggage charge to airline instead of booking at makemytrip.com The booking was done on 2nd March-15 for flight from Pune to New Delhi by Indigo. I have paid to makemytrip.com Rs. 3750-0 extra for my extra 30 kg baggage, but when I reached indigo counter –they said they did not have any ref. and amount for 30 kg has to pay as it is not reflecting...
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P
pavan16
from Chennai, Tamil Nadu
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Amount charged by the company for no fault of mine

Address:Chennai, Tamil Nadu

I have booked air ticket from Hyderabad to Chennai using makemytrip.com for 12th march 2015. But ticket got booked for 10th March 2015. Though I am luckily having the screen shot of the data that I have fed through their website, make my trip is not in a position to accept this fact. And they have forced me to go for the change of booking date by charging an extra amount of Rs1850/- and lot of inconvenience and mental pressure. Pl help me...
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D
Debdutta Roy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done since many days

Address:Kolkata, West Bengal

I had cancelled five refundable Spicejet tickets on 17th Dec 2014 while travelling from Port Blair to Kolkata. of PNR G9Q18A with Makemytrip booking ID - NF[protected] . Spicejet had sent me confirmation mail that they had send the money to makemytrip.com. After that we are constantly contacting makemytrip.com but they are just keeping us on hold saying after 4 working days, 3days, etc. I had lodged a complaint last week, this...
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Pushpraj Patel
from Jasidih, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done for cancellation of tickets.

Address:Mumbai City, Maharashtra

Booking ID: NF[protected] With reference to above mentioned booking throughout Make My Trip I have written to the airline for refund. It has now come to my notice that the airline has refunded entire amount on 07th Feb 2015to Make my Trip. However the same is still not been refunded by the company into my account. It is completely a matter of cheating and shame upon your company to behave in this manner. I have wasted my hours...
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Hi Team, I am extremely dissatisfied with Make my trip now:Its almost 1 week I am dealing with you for booking ID: US-1410B4S003384, I called mulitple times for my Booking which I put on hold because I am not able to travel on my actual dates.I got hold one of your agent (after 3 days no one is picking the call) on 3/5/2015 then she say "We can change the dates for your hold booking but you need to pay $300 for you penalty...
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syed31
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not given For cancelled tickets

Address:Chennai, Tamil Nadu

I have booked two 2 tickets round trip from Chennai to dubai and i have cancelled it due to change of plan and i have given the cancellation request and was advised that cancellation charge of Rs 2500 will be levied per ticket in due of cancellation. the total amount paid was 36792 for the tickets and less cancellation fee it was shown in the website i would get a refund of Rs 15595per ticket and in total 31190rs as refund but when submitted...
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Manish.pesce
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Half Refund Processed instead of full

Address:Bangalore, Karnataka

I booked my round trip tickets(Bangalore-Kolkata) through Make My Trip for Spicejet Flights. The flights were cancelled by Spicejet and they said they had refunded the complete amount (8900) to the travel agency i.e Make My trip. But, I have received only about half of the refund(4650) from Make My trip. Their service is really pathetic. I have called them 100 times but they say they will refund the complete amount in 1-2 days. I am...
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I
IndhuRavi
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Money Refund

Address:Madurai, Tamil Nadu

Hi, Booking ID : IN1501B7S301410 Hi, I used my debit to book for the above booking ID through your website but money deducted but no ticket issued. i sent mail, no replies, i am trying to contact through toll free and other contact numbers which has been provided by you to contact but its absolutely waste as am keep waiting waiting for hours but could not reach any representative. It has been one month and my personal timings going for...
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PrachiBansaldesign
from Mumbai, Maharashtra
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Cheating the consumers!!!

Address:Ghaziabad, Uttar Pradesh

Its a shame how big names like makemytrip are coming up with great offers to fool their consumers and make money out of them. So here's how i got affected by one such fraud deal. On 3rd March i booked two separate tickets for my fiancee one from Dubai to New Delhi for Rs. 7600 and another return from New Delhi to Dubai for Rs.10000. The very next day makemytrip came up with this amazing scheme where the tickets for the same date were...
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deepakmanghani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Makemytrip not refunding money back - Rs 84,804

Address:New Delhi, Delhi

Name - Deepak Manghani Email Address - [protected]@alcomeperfumes.com Phon no. - [protected] Make My Trip Booking ID - IN1501B7S223745 E-Ticket Nos. - 065 [protected] and 065 [protected]. Date Applied for Cancellation - 07/02/15 I have been following up with Make My Trip since past 1 month for refund of cancellation of my International tickets. The response that I get from them every time is that they are still processing the request as refund...
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PrachiBansaldesign
from Mumbai, Maharashtra
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Cheating the consumers!!!

Address:Ghaziabad, Uttar Pradesh

Its so shamful how big names like makemytrip do come with false schemes to fool their customers and make money. I booked a ticket for my fiancee from dubai to India on 3rd March for Rs. 7600. On 4th March under special offer the tickets for same dates were available for Rs. 1100. Following that i cancelled the previous booking and made a fresh booking under the lucrative offer... Both the transactions were successful, as i got receipts for...
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saatvika
from Narnaul, Haryana
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HORRIBLE EXPERIENCE

Address:New Delhi, Delhi

BOOKING ID: NF[protected] I spent 3 days trying to sort my issue with MakeMyTrip but they have the most ridiculous customer services. Air India says the airline date change cost (penalty + fare difference) is Rs.13000 but MakeMyTrip is telling me that it is Rs. 21000 - so they are charging Rs. 8000 EXTRA for a date change – These are just fraudulent charges over and above the actual costs. Also, according to their customer service...
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M
mohit singh 1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked. Now Amount is not getting refunded back.

Address:New Delhi, Delhi

Details of the complaint can also be found in complaint ref id-"[protected]" in makemytrip.com. 1. I was booking 2 tickets for honeymoon trip for my brother. I booked two tickets from Singapore to Bali on 27th Feb at 3:59 PM. 2. But after payment from my credit card amount- 12622, I DID NOT GET ANY CONFIRMATION EMAIL OR SMS, BOOKING ID OR ANY OTHER USEFUL INFORMATION INSTEAD AFTER PAYMENT GATEWAY I WAS REDIRECTED TO THE HOMPAGE .However,...
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Siddharth Yaganagi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for cancellation not done

Address:Bangalore, Karnataka

I had cancelled my flight tickets with Make My Trip in Jan 2015. The airline (Indigo) has confirmed that the amount has been paid to Make My Trip. MMT keeps sending sorry email stating " Sorry for the delay" and also keeps shifting refund dates etc... Reference ID:[[protected]] Reference ID:[[protected]] Cancellation - NF[protected]...
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