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MakeMyTrip India Complaints & Reviews

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Last updated Apr 24, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 359

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A
Ashish.Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Same Passenger name Twice

Address:Pune, Maharashtra

During the last sale season November 17th, 2014, I booked one ticket for me and my wife from Mumbai to Lucknow. That day the site was heavily overloaded and it was taking a lot of time to load. Luckily it responded after few trials and I was at booking page. Since me and my wife are frequent traveller so our names were there in the saved passenger details list. I checked those tabs and clicked to book the ticket but due to the slow server...
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sudhirpore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for domestic flight

Address:Amravati, Maharashtra

Hi, My self Sudhir Pore, working as mechanical engineer in Bangalore currently deputed to Norway. I traveled India from 28th Nov 14 to 14th Dec 14. For these travel I had booked Domestic flight ticket through make mytrip for Jet airways flight ticket. These tickets I booked on 2nd of Oct 14. Suddenly on 26th November 14 Jet airways canceled all the flights which I booked relocated me in other flight which was 4 hrs. + delay than what...
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F
Fazal2004
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND AMOUNT

I HAVE BOOKED A TICKET FROM DUBAI TO HYDERABAD DEC 31, 2014 . I AM UNABLE TO CANCEL THE TICKET THRU WEB SITE AT THE TIME OF PURCHASING THE TICKET I HAVE CHECKED THE STATUS AS REFUNDABLE BEFORE GOING FOR BOOKING. CUSTOMER CARE NUMBER UNABLE TO REACH IN DUBAI AS WELL AS INDIA. ITS PATHETIC AND NIGHT MARE FOR US. BOOKING ID IS AN[protected] SYSTEM SHOULD SUPPORT CUSTOMER REQUIREMENTS...
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V
vikas9876
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment of cashback at the time of package booking

Address:Ahmedabad, Gujarat

I am Vikas Agrawal and i am facing an unaddressed and harassing type of problems from MakeMy Trip company. The booking seller and customer care team all are bad and cheater of this company. I have booked holiday package for the month of February 2015 in September 2014 and at the time of booking seller ensured and gave committment for cash back of 4% for ICICI bank for rest of the payment which i am going to pay in month of January 2015....
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Sankho Maitra
from Gurgaon, Haryana
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A bunch of working there

Address:Gurgaon, Haryana

I had booked a SpiceJet flight SG - 613 through MakeMyTrip for 24th December. After that, sometime later the SpiceJet flight got cancelled, so I asked for refund. Now somedays later SpiceJet texts me that I can reschedule the flight, So, I rescheduled it with SG - 104 on 24th December. Since, it is impossible to reach the MakeMyTrip on phone (due to their below standard service) I had to mail them to cancel the refund. The reply comes after...
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P
Premvv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of international air tickets during offer period

Address:Bangalore, Karnataka

This is a formal complaint against travel agent MakeMyTrip pertaining to 2 unresolved issues: 1.) for denying refund of actual amount against cancelled tickets and 2.) for overcharging my international air tickets to Thailand. Intending to avail the special discount offer by Malaysian Airlines, I booked multi-city tickets (for two travellers) for Thailand (BLR-HKT and BKK-BLR) through MakeMyTrip on 30 Nov 2014. Due to some silly mistake...
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V
Vin Chandran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted. Booking delayed/unconfirmed

Address:Mumbai City, Maharashtra

I did a booking with this site on 6th dec. My payment was deducted but the booking details was not sent to me even when my travel date was heading close. I chased them and followed up them for mmy status. But they were [censored]in sleeping. I escalated this to their management but nobody cared to reply. I called them and they were very rude. I had a worst experience. My refund is still stuck. Please help help help...
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S
Soum Chakraborty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF CANCELLATION OF FLIGHT - NF2203438979617

The flights to and fro were cancelled by SPICE JET as per the phone call by SPICE JET personnel on 2nd December 2014 are : (1) MUMBAI - KOLKATA on 3rd December 2014 by SG -895 at 7:55 hours PNR -P7JQKZ and E-Ticket - P7JQKZ (2) KOLKATA - MUMBAI on 10th December 2014 by SG-819 at 19:15 hours PNR - P7JQKZ and E-Ticket - P7JQKZ I have made the bookings thru Make my trip and do not see any refund. Please do let me know ASAP what is the...
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R
ravi oran
from Delhi, Delhi
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Refund against Cancellation Of Booking

Address:Bangalore, Karnataka

Dear Sir / Madam, This is to inform you that i have booked my flight ticket as on 26 july 2014 with following detail by my HDFC credit card 1. Jet konnect (jet lite S2-5110) Bangalore to delhi 23 Oct Thursday at 7:50 hrs 2. Jet konnect (jet lite codesher 9W-7076) Delhi to Bangalore 01 Nov Saturday at 19:20 hrs Booking ID- NF[protected] Out of both flights i have cancelled 2nd flight Delhi to Bangalore and i have confirm...
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S
samiran_0312
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF CANCELLED BOOKING: NW2012014686

Address:Thane, Maharashtra

The complaint is about THEFT of my hard-earned money by MAKE-MY-TRIP for a cancelled Booking ID: "NW[protected]". The Booking is of a 6-days Tour Package, done on 8/11/2014. A partial payment of 19639/= done online by SBI master-Card 5241********5293 (Samiran Samanta) via website: "www.airindiaholidays.makemytrip.com" which is entirely maintained by MAKE-MY-TRIP. The Creditcard has been charged under the head of "Make-My-Trip". On 10/11/2014,...
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rishabzzz
from Kolkata, West Bengal
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cancelled flight money not refunded and no response

Address:Darjeeling, West Bengal

Dear, sir, This is to inform you that I had booked a ticket from bagdogra to Mumbai and. It was a round trip.I got a msg that bagdogra to Mumbai is cancelled. I tried to cal make.my trip but no one receives. So m sending u a complain. Plz see to it..Rishab mittal, [protected], [protected]@rediffmail.com [protected]@rediffmail.com......
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indu2008
from Pune, Maharashtra
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Approx 2 months over but amount still not refund.

Address:Hyderabad, Andhra Pradesh

I was trying to book a bus tkt from Pune to Hyderabad on 21 oct2014 buy using HDFC Credit card. Amount(2580) debited from my account but tkt was not booked. also it's all most 2 month done but my money still not refunded. Many time i called on make my trip customer care but no satisfactory answer is coming. i sent them all related document like credit card statement etc but still issue is there. My Complain No: Reference ID:[[protected]] I...
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S
sanket9784
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not arrived

Address:Mumbai City, Maharashtra

Recentaly i booked my bus tickets (01/12/2014 kanakvali to pune 8.00pm 3 seats paulo trvels) from http://www.makemytrip.com/My booking id's are NU[protected] & NU[protected]. The bus is not arrived on mention date. Bus Operator (Paulo Travels) didn't pickup the call and also make my trip didn't support me on that day.From last 6days i am contacting make my trip call center and they said that, we replay on this asap. But...
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Address:Chennai, Tamil Nadu

I made booking through MakeMyTrip Confirmation for Booking NF[protected] for 11th Jan 2015 from Ahamdabad to Chennai Spice jet Flight. I understood same flight is cancelled till Dec and there is no communication / confirmation from Makemy Trip. I have send reminder 3 times and tried to contact over phone 20 times but no response. how can I secure that any loos i will bear due to change in flight? Pl. advice. Regards; vaibhav...
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sanket9784
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not arrived

Address:Mumbai City, Maharashtra

Respected Sir/Mam Recently I booked my bus tickets (Kanakvali to pune 01/12/2014 8pm 3 sleeper seats) from http://www.makemytrip.com/ My booking id's are NU[protected] & NU[protected]. The bus is not arrived on mention date. Bus Operator (Paulo Travels) didn't pickup the call and also make my trip didn't support me on that day.From last 6 to 7 days I am contacting make my trip call center and they said that, we replay on this...
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Address:Mumbai City, Maharashtra

I have contacted Makemytrip nearly 20 times via emails and phone regarding reimbursement and refund of a cancelled ticket (cancelled by the Airline). I also have escalated the issue 2 times. The only thing I have received multiple times is automated response. I am still waiting for my refund and reimbursement since 3 months...
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Chaturvedi Risahbh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against MakeMyTrip.com ,NOT GIVING THE REFUND EVEN AFTER 1.5 MONTHS..

Address:Pune, Maharashtra

Team, booking id -NF[protected] .Cancellation date--29 Oct '14, 16:31 hrs what a pathetic service u guys provided to me and how much u guys mentally harassed me?? I have called 1000 times and put u guys no of mails. Every time I am getting the same response like I would be getting a call from makemytrip senior member within 24 to 48 hours And you would get the refund within 3, 4 working days. I have cancelled my ticket on 29 Oct...
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NirupamaG
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT RECEIVED - 2.5 MONTHS IN COUNTING

Address:Chennai, Tamil Nadu

I had booked a ticket through 'Makemytrip' on the 2nd of July 2014 for travel from Chennai to Srinagar scheduled on the 18th September 2014. Due to the floods in Srinagar, the GoAir flight I had booked was cancelled and I was told that the refund amount will be transferred to my account within 7-14 days. IT HAS BEEN MORE THAN TWO AND A HALF MONTHS NOW AND I HAVE NOT RECEIVED MY REFUND YET. I have filed written complaints on Makemytrip's...
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A
abhi764
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of money during the transaction through website www.makemytrip.com

Address:Durg, Chhattisgarh

Dear Sir I have tried booking flight ticket online through Make My trip.com on 4th December 2014 from Raipur to Delhi and the request of payment came through there website www.makemytrip.com. i had done the payment using internet banking through my SBI account no [protected], the amount was 8219 Rs. its already 24 hours and still i didnt get any response from makemytrip.com However the payment has been transferred to INB Avenues India Pvt...
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rinojohn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Makemytrip Wallet

Address:New Delhi, Delhi

I am a frequent user of makemytrip services. On 04/09/2014 I tried to book a ticket from Chennai to New Delhi amounting INR 11260 however due to certain technical issues in server my ticket was not booked and with my approval my money got transferred to MMT wallet. So using my wallet I booked another ticket for INR 9203. So my balance amount in wallet was 2057. So after two days when I tried to book a rail ticket using my MMT wallet, to my...
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