MakeMyTrip India Complaints & Reviews

I am a frequent user of makemytrip services. On 04/09/2014 I tried to book a ticket from Chennai to New Delhi amounting INR 11260 however due to certain technical issues in server my ticket was not booked and with my approval my money got transferred to MMT wallet. So using my wallet I booked another ticket for INR 9203. So my balance amount in wallet was 2057. So after two days when I tried to book a rail ticket using my MMT wallet, to my...

i booked flight from chennai to belgaum on 2nd dec 2014 to travel on feb 7 2015, every procedure was followed but at the last moment when i saw the amount of Rs. 5636.00 was decucted by make my trip from my BOB account, but i didnt cereive any confirmatory message or mail from the website. and when i looked my profile there is no history of booking. i have the proof of my ATM statement where it says Rs 5636 has been deducted and also a SMS...

I was booking an internation ticket using Makemytrip and due to incorrect details in the ticket, I had to void my ticket as suggested by the agent from makemytrip. During the process of voidation, they said they will deduct 600 rupees from the amount i paid towards the tickets and re-fund rest of the amount in to my account in 7 working days. Based on this confirmation from the agent, I agreed to void tickets instead of making the correction...

I have made the booking on 1/11/2014 with jet airways from travelling from indoor to pune.I canceled it at 10/11/2014 but still i did not get any refund.I am fed up with there customer service.I called them 7-8 times but still my issue is not solve.Really Worst service i ever seen.MakeMyTrip u lost your customer....

hai sir i D.chandra sekhar tried to book a flight ticket through ur website for dec 6th flight airindia from hyd to vskp 26th morning around 8.20am... but couldnt get the ticket processed but from my SBI account sum of rupees 4, 835 got debited when i checked my bank statement i could find my amount got transferred to make my trip with account num [protected]...with reference num NF[protected]P01IG00GBLSEI...For the transaction...i...

I made a mistake by booking from your website.My booking id is- NF[protected].A part of the money i paid using My Wallet money and a part of it i paid through the use of my ICICI Bank account.My Wallet money was refunded but It has been more than a month and i have not received my refund to the bank account(Rs. 4102). I was told that refund has been done from your end and a RRN #[protected] was given. I checked with the bank and they...

Despite being a returning customer of MMT, It has been a very frustrating experience for me to get my cash back of Rs.500 from MMT. MMT's customer care has been pathetic to say the least. At times it takes more than an hour to connect to their customer care executive. After that many times the customer care executive disconnects the call. Besides sometimes the call to their customer care gets auto disconnected!!! and they have no courtesy...

On 3rd Oct, 2014, i have booked a flight ticket through makemytrip.com from Bangalore to Visakhapatnam to travel on 18th Oct, 2014. Due to cyclone effect in Visakhapatnam, the flight were un-operational.Later i got a message on 14th Oct, 2014 that the flight got cancelled. I waited for refund amount which i haven't received, on 20th Oct, 2014 i have called Spice jet customer support and requested to refund the amount, they replied 'as the...

Dear Sir, One hour back i had booked a ticket from Muscat (MCT) to Visakhapatnam (VTZ) for which I paid Rs. 15, 748. My bank account is showing the following message. POS PRCH POS[protected] MAKEMYTRIP INDIA PVT L NEW DEL But I did not get my E-Ticket. Please resolve this. Regards, Sam...

I had booked a hotel in Chennai called Crystal Residency for Monday June 23 and June 24th 2014. The voucher number is NH[protected], i stayed for one day and canceled the next day's stay as it was very dirty and I politely told them I am going to my relations house because did not want to be rude to them, and asked for a refund immediately from MAKEMYTRIP. They delayed sending the request to the hotel and have not repaid to me the amount...

Bangalore to kolkata (13th November, 2014, 6.50 pm flight), PNR# for my Flt 6E378 : YYW69Q. I had collected the boarding pass and submitted my luggage at around 5.45 pm. I was told to go to first floor gate 12. I went up and saw many people waiting. Since I was a first time traveller so I asked a staff(a boy dressed in shirt and trouser and having an id card) if I had arrived at the right place to wait. He told me I could wait there until...

Hi, This is regard to incident [B]id: [[protected]][/B] which was raised last month to refund the full amount since the return flight was cancelled after many delays. We escalated this to every possible extent via all the channels (costumer care, emails, complaints L1, L2, L3 ) but there is no response from makemytrip on this pending incident. Booking ID - NF[protected] Booking cost - 15642 INR (Round trip Delhi-Pune) Pending...

Friends, I have stopped complaining against MakeMyTrip because it does no good. The only way to teach lessons to such businesses is by not doing any business with them. I travel frequently, mostly internationally & thought o[censored]sing MakeMyTrip as my travel agency. But after two bad experiences, I decided to ditch MMT. MMT often charge customers a lot more than what the airline ticket costs them. Legally, they cannot do that. Travel...

Hi, I have booked a ticket for Ahmedabad to New Delhi. I have cancelled it. As per my calculation (attached ticket), I should get more money. Ticket Charge - 2990/- Cancellation Charge – 1500/- Refund Amount – 1490/- They have refunded around 900-. I told them that refund my money else I will go to Consumer forum and they told me to go but I can refund only this money and also not given satisfactory answer. Pls. help...

Dear sir i have tried to book ticket(13.11.2014) from make my trip.com for my wife Vartika Singh and infant Arush Singh for 28.11.2014 from lucknow to mumbai at time of transaction it was unsucessfull but money was debited from my hdfc account so ticket was not booked, so plz sugest me what to do....

I am unable to send mails to customer care mail id : [protected]@makemytrip.com/[protected]@makemytrip.com. There is no communication from makemytrip side after I made payments and further details. Booking ID: NL[protected]I booked Bangkok Pattaya Special (Deluxe category) for 28th November for 2 people. I have made two partial payments. I am not receiving communication in form of sms/callback post my online bookings at makemytrip...

Hi, I usually go through Makemytrip for my tickets booking but it was a very bad experience for me to book ticket from MakeMyTrip this time. Since I booked the ticket from your site and received a very bad response from your travel agent/vendor 'Kalpana travels' as the bus on which I suppose to board (Bus No. UP78-3458) was not stopped on the nodal point (RamaDevi Kanpur) as I along with many other passenger continuously trying to call...

I have booked the ticket from new delhi to goa for 3rd Dec 2014. The ticket was booked non-refundable but the information was not provided at the time of booking by MakeMyTrip. Please find below the details: MakeMyTrip Booking ID - NF[protected] Indigo (Flight number - 6E-399) Date: 3-Dec-2014. I want to cancel the ticket. So I talked to Indigo Airlines and according to them the ticket is refundable but MakeMyTrip have booked...

Hi, This is in regards to the refund not done completely by Makemytrip. We had done a booking for 3 people on 10th Oct 2014, please find the details below: Booking ID: NF[protected] Travel Date: 25th October 2014 Booking Date: 10th October 2014. Booking cost: 33, 945 INR Amount refunded till now: 28197 INR Amount left to be refunded: 5748 INR We had done this booking for the timings 9:30 AM -12:15 PM but somehow we received...

Hi, I was trying to book a flight to Singapore from Mumbai on 10th Dec 14. I clicked make payment and guess what the page was stuck. I immediately called the customer care and they asked me to refresh and book again, which i did. To my surprise two tickets were issues on same name. I called them immediately and they told me someone will get back to me. Guess what, no one did. I called then an raised a ticket. Its been 45 hours of no reply...