MakeMyTrip India Complaints & Reviews

Dear Sir,
I got two tickets booked in the month of november in Kingfisher Airlines through makemytrip.com and flights stood cancelled.Since then i have not got the refund.Kingfisher says I need to contact Travel agent(Makemytrip.com) and travel agents says they have not received money from Kingfisher.

I also did written commuincation but there is no positive answer from eitherside.

regards,
Himanshu...

I booked my roundtrip through makemytrip.com from bangalore to delhi for air india . I completed the bangalore delhi journey on 5/2/13 but cancelled my return ticket for 21/2/13 as the flight had delayed the timings. I was given assurance by the air india executive over the phone that i may receive a full refund for the flight and the same will be confirmed directly to makemytrip when they will process the refund money to them. But now makemytrip...

Dear Sir,

We are travel agent with www.makemytrip.com since last 3-4 year, but last one week ago they block our user id and all details, than after we put mail and also contact in call center regarding account activation, credit balance, but they not give us positive response, we contact in ahmedabad branch to Mr Amit Joshi - Ahmedabad[protected], Mr Jigar Sheth - Ahmedabad[protected], Mr Ashok Malla, and we also contact...

I booked hotel in Philippines and need the vouchers for VISA processing at the Embassy but to surprise , It had not been done thoudh 6 days have passed

My booking id : IN1302B22517
the guy responsible for that is Vikram Jaswal:
Bikram.[protected]@makemytrip.com

Bikram's email signature goes like this:
Bikram Jaswal - International Travel Consultant
Contact Number: [protected] Extn...

Hi, I had cancelled my tickets on 17th January and was told that someone would contact me for my accout details within 24hrs. For 3days i did not receive any call so on the 21st Jan I called makemytrip and sent them my wire transfer account details via mail. I was told that my amount would be reimbursed within 15 days. I have called makemytrip some 4-5 times since then and everytime they say it is in process and someone will call you regarding...

To the management make my trip
Good morning

Received vouchers sent in yourthe below maildated 10/02/2013

However i would like to express my deep displeasure regarding the following

Four tofive incidents

1) indica car provided without a/c functioning from first dayitself

Temperatures of 46 degrees at cochin almost transformed us into ahot bolied

Potato...

I have launched a complaint at customer service at makemytrip.

I would reiterate,
The bus that was supposed to start at 10:30pm is still (at 00:30am) at its boarding point.

The time to reach Ahmedabad is mentioned as 5:30am im ticket which driver now says will be 10:30am and mention that it is regular time. Whole of my further journey will be in jeopardy.

The helper is completely drunk...

Horrendous, Ruthless, In-Sensitive, Non-Cooperative, Rude Treatmen

I had redeemed my payback card on the makemytrip website on 17th feb 2013-sunday morning

I had redeemed 15,800 points (INR 3750), for which payback has sent an order id on sms. order id-911166

to avail of my discount which was Rs.3,950, MMT staff informed me that i need a e-voucher code which would be emailed by the payback teambr...

MakeMyTrip Booking ID - NF[protected]
Booking Date - Fri, 28 Dec 2012
With reference to No. mentioned above I booked a ticket for Kolkata to Delhi in Flight No:Jet Lite S2-3290 which was schedule to depart on 15:00 and I already planned for onward Journey through Railways, as earley as 28th December, 2012. On 26th Jan, 2013 to my surprise, I received a communication from MakeMyTrip about its rescheduled/Changed to Jet Lite...

Hi,

I booked a Hotel room at igatpuri using Make My trip. but they did not book the room.
I watsed my special day, 2500+ petrol and my complete holiday in this + mental harrasnment and Embrassement.

I ahve writtne to them about the whole incidence but they have not bothered to look into it.

I am looking for an apology and a suitable compensation,

Abhishek

reference...

Booked a return Air ticket (Beijing-Kunming-Kolkata) on 12.11.12 through Make My Trip for my journey dated 09.02.13 . After 40 days, Make My Trip mails an other ticket for a different flight reaching India after 12 hours of the original schedule, without assigning any reasons and even without asking me if the revised schedule suits me. 10 days thereafter, it informs that the original flight is un-operational. I was thus compelled to cancel...

While MMT site continues to dis -allow people to use step 2 of complaints section to escalate an issue, complaint ID '[protected]' , I am using this forum to escalate the issue

The E-mail communication received by ther service team after 20 days makes no sense at all... 'In your case for the booking ID NF[protected]free ticket) the booking date was 24 Dec 2012 and the travel date was 27 Dec 2012. Hence...

Hello Sir/Madam,

I have booked 5 tickets from Guwahati to Mumbai via Delhi with through Make My Trip (www.makemytrip.com) dated 4th December 2012. The flight has been cancelled from the Airlines and I am yet to get the refund of the cancelled tickets. I am not getting any proper confirmation from this booking site and neither they are giving me any proper date for the refund of the same. I have been keep trying to reach them...

1. I have raised a complaint with makemytrip that we have a confirmed booking(NH[protected] but hotel is stopping us to check-in to the hotel.

2. We were told by makemytrip executive that you will get the call within 1 hour. But we did not receive any call and moreover executive thinks that a senior citizen men and senior citizen women should wait on road for 1 hour to wait for call.

3. Also hotel staff misbehave...

dear sir,

this is piyush goyal from lucknow,.,..i booked a ticket from delhi to mumbai(flight IT-353) which was cancelled by the kingfisher airlines,.,.it was mentioned that the refund will be processed in 5 working days but i havent recieved any refund yet,.,the flight was cancelled on 20th november 2012 and the date of travel was 27th november 2012,.,i contacted make my trip customer care many times but they always say that...

This is a serious complain against Makemytrip, Makemytrip promotes travelers and does not cross verify their details.
I had a scheduled departure from Indore to Pune on Jan 28, 2012 and my pickup point was hotel foodie, Dhamnod. The bus was scheduled to arrive at 9:55 PM IST. I was at the stop at 9:00 and tried to wait for the bust until 11:00 PM. I tried calling 4 numbers of the bus operator and they were all non – functional. I...

I booked a ticket through "MAKE MY TRIP.COM" for my journey from indore to madurai which consists of 3 flights connected from indore to mumbai , mumbai to chennai & chennai to madurai...

During booking, there was time gap of 40 mins at mumbai. Then there was change in arrival of indore flight at mumbai and further time change in departure of mumbai flight too for which i did not get any mail communication or...

Hi,

I am Vishal Kapoor.

I had booked 4 tickets through makemytrip.com from New Delhi to Kolkata on the 12th January 2013 for Rs 2013(each) plus an extra charge of Rs500/-, total of Rs8552/- on Spice Jet flight SG-607.
The journey date was for 6th February 2013.The booking id is NF[protected]. The ticket was booked @ 8:57am on 12th Jan 2013.

However upon receiving the mail from makemytrip...

I am posting the grievance letter sent to makemytrip.Com which is self explanatory
dear sir/Madam
on december 05, 2012, I searched for a flight from indore to trivandrum(2 adults) on www.Makemytrip.Com and I was shown several results from which I booked tickets as my booking ID nf[protected]. The booking was for jet airways for the sector indore to mumbai and airindia express for the sector mumbai to trivandrum.
Indore...

Hi,

I have booked two way ticket through Makemytrip.com with MakeMyTrip Booking ID - NF[protected] and Booking Date - Sat, 25 Aug 2012.
PNR - MWEYCL

Flights:
IT- 156
Pune ( PNQ) Thu, 08 Nov 2012, 18:35 hrs - Delhi ( DEL) Thu, 08 Nov 2012, 20:35 hrs

IT- 150
Delhi ( DEL) Sun, 18 Nov 2012, 09:00 hrs - Pune ( PNQ) Sun, 18 Nov 2012, 11:05 hrs

Flights...