MakeMyTrip India Complaints & Reviews

I had booked three air tickets for an Indigo Airlines (through makemytrip.com) to Ahmedabad from Bangalore on 19/8/12 at around 5.30 am.(As it was an emergency matter due to a death in the family). While booking I had clearly selected the timing of the flight as 11.20 am. as it was very urgent to travel to ahmedabad.

But after all the proper selection and the payment was done, we received the confirmation of the air ticket...

my booking ID is IN1208B16173. I wanted to book standard mini kerala package (given on internet) with small modification in pick up time at alleppey. I contacted for the same to Swati gupta (Swati.[protected]@makemytrip.com). She send some itinerary but I did not bother to go through as I have already seen the itinerary at the internet. I said OK and paid for the booking (She said I will get discount as well). When she send me the hotel vouchers...

[protected]@yahoo.com,used my citi bank debit card on the 27th of aug,to bok rail tickets online frm mum to goa, the ticket was not generated but the money was removed from my account, tried again and booked ticket but rupees 2525 was charded TWICE and is debited TWICE from my citi bank debit card,same happended with the return tickets from goa to mum rupees 2464 has been removed twice as first time ticket was not generated so had to try bookin...

I am truly disgusted with your company. On 14th of August I was supposed to travel to Goa and stay at Villa Fatima hotel. On 14th morning, my mother in law passed away suddenly. I called makemytrip to cancel the reservation. They assured me that it was cancelled. This has not happened. On top of that, the cancellation policy clearly states that I should have gotten back my refund minus one day's hotel rent. The call center rep shamelessly...

Dear Sir/ Madam
I am Doctor Jagjit Singh was going to attend conference in Canada. I made booking by MAKE MY TRIP .COM. The flight was scheduled on 16 August 2012 by Delta (KLM) From Delhi to AMSTERDOM to PARIS to Montreal Canada . But when i reached at Check in Counter they told me you can not fly because you do not have Schengen Visa that was told by me to the MAKE MY TRIP before my ticket Reservation. Then i made second...

Dear sir,
I had gone for International holiday (Thailand) on 26.06.2010, the Make My Trip agent has not given me the two travel bag, which is mentioned in my final package, Despite calling them more than 5 times they are keep promising me that they will sent . But not yet sent even after 1.5 months.
My Booking ID is INW1203Q0001654, If i not get the Travel Bag , I will go to Consumer Forum or consumer court.
|Not receipt...

Hi

reg the attached booked ticket with booking ref AN[protected]

- i booked the ticket through online booking website of make my trip for travel from Dubai to new delhi
- as per the attached ticket the flight number confirmed was AI-946 with expected departure time of 19:35 on 17th Aug
- for the same i reached the airport well on time on 17th Aug
- to my surprise air india informed...

I have provided a wrong Itinerary by an agent and received eticket for different timing.
My mom will be traveling from BLR to Minneapolis (via BOM-PARIS-Minneapoli) with waiting time of 11:40 minutes in Bombay airprot but I was told that waiting time is 6:40mnts.

Itinearay given was:

BLR - BOM - Departure 4:00PM, Arrival: 6:35 SEP 6th 2012
BOM - PARIS - Departure 12:15AM, Arrival: 08:05 SEP 7th...

i had booked a hotel in Mahabaleshwar for my family with Make my trip (check in 9Th Aug/check out 10 Aug) at THE NEW HILLS RETREAT my booking id was NH2P[protected] . I have booked The hotel wiTh one of There promotion in which i had to pay a booking amount of only 5 rupees and rest 1466 rupees at hotel. This promotion also contains a clause That if i didn't get The same product as shown in web site Then I'll be liable to get a...

Cancellation Confirmation Inbox
MakeMyTrip <[protected]@makemytrip.com> Fri, Aug 3, 2012 at 10:05 PM
To: [protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original
External images are not displayed.
Display images below - Always display images from [protected]@makemytrip.com

Cancellation Confirmation
Cancellation Number - IN1208R0008710...

Respected Sir,
I SUMAN SINHA residing at BL-25, Salt Lake City, Sector-II, Kolkata-91 made a Flight booking at Makemytrip.com on[protected], MakeMyTrip Booking ID- NF[protected]. They gave me an offer by their representative of Call Centre was to put a Deal Code that is ICICIEOSS on the booking page and get Rs.500 Cash Back against ICICI Bank Credit Card payment mode to book any Flight at their website.
So, I booked a Flight...

Following is the mail i sent to makemytrip regarding my bad experience caused by them. All i get as a reply is sorry for the inconvenience.

Booking ID: NH[protected]

Respected Sir/Madam,

I am writing to you in regard with one of the worst experience any individual could ever face with a hotel booking through make my trip. I am one of your loyal customers and have had a very good perspective in...

I made train tickets reservation through makemytrip.com on 2 Apr 2012. The details of the booking are as follows:

1. Train No.: 12434
2. Train Name: Chennai Rajdhni
3. Boarding station: Bhopal Jn
4. Departure Date: Thu, 12 Apr 12 (00:05)
5. Departure Station: Bhopal
6. Arrival Date: Thu, 12 Apr 12 (20:15)
7. Arrival Station: Chennai
8. Class: First Class AC
9. Quota: Generalbr...

I've 2 complaints against MakeMyTrip.com:

1. I'v booked a bus from Tirupur to Chennai for 24th July. It's shown as Sleeper Type bus in makemytrip.com website, but I was shocked when I see that the actual bus type is Semi-Sleeper.

2. Immediately after checking the bus, called MakeMyTrip.com customer care and explained Mr.Sumit about the issue. He promised to get back within 15-20 minutes. But he...

Hi, I was travelling from Mumbai to Dehradun on an AirIndia flight : - Air India - AI-864 from Mumbai to delhi and on Air India - AI-9819, I got an SMS a day before travelling that my Delhi DDun flight has been scheduled to 29th June. I called the makemytrip people and said put me on another flight or let me know the procedure to get refund, they told me to refund i need to cancel the whole ticket and re-book this again which was then costing...

I made a booking with makemytrip.com for a british airways ticket from mumbai to phoenix via london and chicago on 23rd june2012. I later rescheduled my london-chicago flight for an earlier flight on the same day since I had to travel with my colleagues and I had not got the same flight as them i.e. BA 295 when I booked initially.I called make my trip many times to check for availability in ba295,and on 17th july 2012 ,their employee told...

Cancellation requst not accepted _ PNR no. TYWJBF_03.03.2012
Dear Sir ,

I booked a ticket for jouney of dated 4th March '2012 on dated 3rd
March '2012 at arround 6 pm but due to error of it
was for travelling of dated 3rd march '2012 . After that i immediate
called ( 6.18 pm ) to Make mytrip customer care for its error but they
didn't cancelled my PNR no. TYWJBF and told...

Dear Sir/Madam,
I had deposited the money Rs.4550/- on 21st April, 2012 into Make My Trip's ICICI Bank account through a Axis Bank cheque against my hotel booking (booking id - IN1204B13832) for Darjeeling stay at Travellers Inn hotel from 29th April,2012 to 1st May,2012. On 28th April, 2012 I did cancel the hotel booking for Darjeeling due to my health problem through a mail. Later when I asked them to refund...

This is happened like that
1) I contacted MMT (Make My Trip) Pune office. Talked about fares and plan. Come to know about discount given on ICICI bank credit cards
2) I did the booking and entered promotional code for availing discount.
3) I did not receive any discount immediately after transaction. I asked about it, then they told me to wait for some time for discount.
4) After 2 months when I complained about...

I HAVE BOOKED FLIGHT TICKETS IX 208 MUMBAI TO MANGALORE TO MUMBAI ON 9TH MAY 2012, DUE TO OPERATIONAL PROBLEMS AIR INDIA EXPRESS CANCELLED FLIGHT, I IMMEDIATELY WE CANCELLED OUR TICKET AFTERWARDS WE RECEIVED REFUND ONLY RS. 35284/- INSTEAD OF 38284/-. THE BALANCE RS. 3000 WE ARE NOT YET RECEIVED TILL DATE. I DISCUSSED SEVERAL TIMES MAKE MY TRIP EXECUTIVES BUT THERE IS NO RESPONSE....