MakeMyTrip India Complaints & Reviews

Sir/Madam,
I recently cancelled my e-ticket booked from www.makemytrip.com. The ticket was for Rs.3243 and the cancellation charge was Rs.1250. So, the refund amount should have been Rs.1993 but on the refund invoice, it was printed as Rs.1593.
I tried calling make my trip several times but I was not able to get in touch with its customer service. Moreover, this error should not have happened as it is a matter of simple subtraction...

i was denied accommodation in a hotel in goa on the 21st oct against a confirmed hotel voucher bearing idNH[protected] Although the amount was refunded i hold MAKEMYTRIP responsible for the mental agony and embarrassment i had to undergo .i would like to request people with similar bitter experience to join and help me in my endeavor to teach MAKEMYTRIP a lesson by legal means...

Dear Team,

This is regarding flight booking : NF[protected] done through makemytrip.com on 29th of october. I booked the flight at 1:00 PM for which I got the confirmation mail from makemytrip at 1:10 PM. However I did not get the E-Ticket which should be delieverd within 30 minutes of ticket booking. After waiting for more than 1 hour, I called up the makemytrip.com. however they culd not help and said to wait for 24 hours...

I had made this booking with ICICI offer of 500 cash back (ICICIFEST12). When I called after the booking, I was told that it would take 10 days. It has been more than 10 days but I still don't see the cash back. I then wrote to the customer care and they replied that the cash back is not available because as per the terms, the payment should have been through net banking and not via ICICI credit card. This is laughable because as per...

I filed TDR for makemytrip.com booking ID — NR[protected]PNR:[protected]). Two tickets were in RAC and two were in waiting list. The TDR was filed for all the tickets even before the train had started. This was on June 01,2012.

Hyd-Tirupathi ,4 tickets total amount — 4300Rs, travel date- June 01,2012

Today it’s 15-Oct,2012. It has been 140 days since the TDR was filed. I am still awaiting the refund...

I booked my bus ticket at makemytrip.com. My travel date was 13th October 2012. When I contacted bus operator for my boarding point & time, they told me that your ticket was not booked. I have the confirm ticket from makemytrip which is attached for ready reference. Then I contacted makemytrip for the same issue so they told me that because of technical error it was happened but your ticket is confirmed in non-ac bus instead of AC bus...

I conatcted Makemytrip for Goa package from Chandigarh, received mail showing package with flights from Delhi. I again asked for Chandigarh to Goa and return flights through mail and telephone, but they insisted there's no option available and asked me to confirm package and book Chandigarh to Delhi & return flights seperately. I confirmed deal for Rs.98000 and now Chd to Delhi & return flights will cost me around Rs.30000, thus...

Hi team,I was cheated by makemytrip.Com on 30th september I was cheated with makemytrip team member in their own chat room box with mr.Kapil chhaperwa,he was chatted with me arround 2 hours.I ask him a budget package of 10000.He has given me a package to kerala 2nights and 3 days with pick up and drop for a couple.I was satisfied with his chat and later I paid amount through sbi net banking and then I got vouchers in that I have seen there...

I canceled a flight from USA to India in June 2012 due to medical emergency. All hospital verification documents were supplied to Makemytrip, and I was told by numerous agents that the matter would be resolved and we would receive a full refund. I have since called at least 10 times, filed online complaints, but 5 months later, still no refund, despite continued promises. They are experts with delay tactics. I am now looking at legal...

I saw a group package for Thailand on MakemyTrip portal. I thought to enquire. The travel professional of MakeMyTrip whom I interacted with, she told me only 3 seats left on that particular date. I liked the package, so I trusted her words. She asked me to pay 10K as the advance. On the portal it was written that the package cost was 35700, but she asked for 36700. When I asked her the reason, she wasnt able to answer. I told her if she dont...

Hi there,

This is my story. Makemytrip completely ruined my well planned trip to Goa on last long weekend. Makemytrip should change the tag line to Memories Unlimited to Pathetic Trip.

I had booked 5 tickets from Pune to Goa, dated 28-Sep-2012, with Ticket number[protected] on Makemytrip’s bus booking portal. The travel operator was Rainbow travels, swargate, Pune.

On the date on travel(i.e...

Hello

This is regarding the International flight i booked on 11th August with Booking ID IN1208B08010 and paid the partial amount of Rs 32500 on that day and my tickets had been cancelled on 24th of September 2012, without my consent and cancellation charges had been deducted too. I made a complaint to makemytrip about the same on the same day and called and
emailed them everyday after that. I had been assured that they...

I booked a 5 night/6 days holiday package from 27th Sep 2012 to 2nd Oct 2012 in Kashmir with "www.makemytrip.com". The package was " Captivating Kashmir (with flights)" (link - http://www.makemytrip.com/holidays-india/package?id=4524) and My Booking ID was "IN1209B10485". According to Package I should have got a 3 star hotel in Srinagar for two nights (30th Sep 2012 and 1st Oct 2012) but they gave me a 2 star...

i booked my flight from makemytrip and it was a round trip. It was showing abount of Rs 6855.00/- for the round trip. As it was a lowest fare i was getting so i booked that. I got confirmation from both indigo and makemytrip. But now they are asking for more Rs 6700.00 by telling it a system error. I cant more amount and they are saying taht if i dont give them full payment then my booking will be cancelled. now what to do and please reply...

Hi,
This strange thing happened with me and with around 100 odd friends of mine.On 23rd Sep 2012 I booked a return ticket from Bangalore to Delhi. The total Fare shown to me was 5092 (and it was mentioned that this is a discounted ticket). This was a mother of all deals and therefore I immediately booked this ticket along with many others in my organisation. I already had a ticket which i had booked earlier, I cancelled that ticket...

Hi
i have booked a round trip flight from Bangalore to Delhi then Delhi to Bangalore. It was showing me the cost of Rs 5092/- and i booked the flight and credit amount from my friend's account. Now i am getting calls from makemytrip to give more money unless my ticket will be cancelled....

MAKEMYTRIP - BAD EXPERIENCE OF ATTENDING MARKET RESEARCH GROUP

This is about a consumer feedback organised by Makemytrip at the Leela Palace bangalore on 24th Sept 2012.
Just to narrate the experience no information was shared about the duration or appointment this would take place.
Had to wait 1.5 hours without information on the wait time.
The organisers informed over the phone lunch/snacks would be provided...

I booked a 2 night stay at Hill View Resort, Ramanagaram, Bangalore through Make My Trip.
i booked a deluxe room after checking on the website that it had Air Conditioning (A/C).
when i reached the resort, i was informed that the deluxe room is a non-AC room and i will have to pay extra.
in-spite of showing them that it is mentioned on Make My Trip website that the room i booked has AC mentioned, the resort did not help...

Hello,This is regarding the issue I had by booking a Bus ticket from Amritsar to Delhi via Makemytrip site. I have been using Makemytrip website for booking Flights, Hotels or Bus tickets for quite some time. But I had an issue with my travel . I had raised a complaint against in the make my trip website and a ticket was raised. Even after repeated reminders, There has been absolutely no response from Makemytrip customer care which is very...

I Have Booked rail ticket in 5/09/12 evening Pune to Coimbatore , ticket and pnr number not coming but Amount also debited for my accont balance . Stil now amount return not coming.

booking user id -- make my trip...