MakeMyTrip India Complaints & Reviews

Hi,

This is to inform you that I had booked tickets on makemytrip for Chennai to port Blair return trip for 7 people (on kingfisher airlines) on 30th September 2012. The flight was cancelled by kingfisher airlines. Hence the ticket was cancelled on the advice of makemytrip representative. The amount of the ticket paid by me was Rs. 92,376. I have called makemytrip several times and have also sent them emails asking about my...

I booked a hotel room at Lake View Inn Shillong on 2nd June through the website of Make my trip dot com and made full payment for a day's stay.
We were a family of four including two children.
Originally my son was not to join us and therefore I had booked only one room in the same hotel during end May.
On reporting to the hotel on 2nd June at 5.30pm I was informed that they have cancelled my 2nd June booking and...

I have booked 2 air tickets to Singapore through makemytrip(via phone option) on May 2nd , While booking the ticket person informed me that, there is a cash back of 1000 Rs. for HSBC credit card holders. They asked me to use the coupon code HSBCINT
Booking ID is IN1305B00936. Till now the cash back of 1000 Rs not yet credited to my account and now make my trip saying that no offer was there while I was booking.
I asked them...

Hi Team,

I was trying to book round trip tickets for 3 adults from mangalore to dubai on June 18th 2013 and return on July 8th 2013.

I could find below option in Air India Express:
Rs.20,749
June 18th 2013: Departure from Mangalore at 2pm and arrival at Dubai 4.10pm
July 8th 2013 (Return): Departure from Dubai at 12.10pm and arrival at Mangalore 5.25pm

But unfortunately when...

Hi ,
i had booked tickets of punbus hvac from delhi to hoshiarpur and then jalandhar to delhi for 29 may and 02 june 2013 respectively. They shown as seating arrangement of 2x2 in bus . But actually seating arrangement was 2x3 . And seats were very uncomfortable .they did not give any notice about it and charged full fare for this faulty service.
please make them stop fooling consumers.
If required i can provide booking...

Hi,
I have booked a ticket from Pune to Udaipur on 31st May 2013 for a AC sleeper bus from Karan Travels (GHyundai). Some how the AC bus was not well and they sent the NON AC bus. I refused to travel on this bus and demanded my money back at my boarding point only, where the bus operator told that you did not gave money to me, you have given to makemytrip so collect it from them. The bus operator then told me that keep this 200 rs...

Hi,

This is to inform you that Mr. Rishi has done false commitments with us and got our package booked.
• Transfers - My requirements were totally different what i got in Mauritius. I have asked for Private transfers and Rishi booked Group Transfers. Inspite of asking n no. of time and even given email commitments for this. Maurituis it only from Airport to hotel was private transfer other wise all were group transfers....

I had booked a package to Thailand for May-24 to May 30, 2013.

• Seller email id: naina.[protected]@makemy trip.com • Navision Booking ID is IN1305B5S34378 IN1305B5S34292 • Tour Code is : BPS0302M • Name of Tour: Bangkok Pattaya Special 3 Nights Pattaya & 2 Nights Bangkok • Amount:32228 per person

A friend and I were supposed to travel (one from Mumbai and one from Delhi) and we paid 5,400 extra for...

SatishKundapur trip ID IN1304B22991

I had booked my holiday ( Customized) under advice from Holiday IQ with MakeMyTrip. My agony started at least 3 days prior travelling with the family. This package was of premium category and the names of the hotel proposed were of premium side. Once the payment recovered, the confirmation of the Hotels were totally a different to the one proposed. The listed Hotels simply disappeared from...

Hi,

I booked a holiday package with makemytrip.com worth INR 1,44,000 on 23 March 2013.
An initial booking amount of INR 20000 was made online and rest of the payment was to be made in 2 installments before the trip. The date of trip was May 26, 2013.

However due to some mis-happening in my family, I required to cancel the trip. I called my booking operator but my call wasn't received neither anyone...

With a great disappointment, this was one of my first travel
booking through MAKEMYTRIP.COM, I had to experience my most horrible
and hasslesome journey where i had been harressed by the airline
staff at the airport purely due to lapse of information which
was ideally suppose to have been passed on to the airline by MAKEMYTRIP.COM
operations, but had not been done, which shocked me.

I had...

i booked complete package tour of European Bonanza for two person.its a honeymoon tour.my departure date is 28th may,2013.from the last many days my visa process is going on.i specially told shweta grover about the date for visa interview and she told me that dates can be changed later.
i sent all the documents which are required which includes both families wedding card.in girl side card there is clearly mention about the function...

To
MakeMyTrip (India)Ltd
s-201,2nd Floor ideal Plaza
11/1 Sarat Bose Road
Kolkata 70020
Ph[protected]
[protected] Sanjit hazarika

Make My Trip: Deficiency in Services
I would like to share some of my “unlimited memories”
We 4 ( Vinay Dixit along with son Varun Dixit & Friend Vishal Manot with his Son Yash Manot) booked a Thailand Trip through Make My Trip Booking...

Dear Sir / Madam,

I had made a booking for Goa on 4th May 2013 from 26th May to 29th May. I have few issues to bring to your notice as under: -

1. I had made this booking for INR 58,529/-, whereas the same flights and same hotel booking with Yatra.com was costing me INR 55,552/-. However, being your loyal customer, I preferred MakemyTrip over Yatra, expecting that you will consider and give me credit of the difference...

Dear sir,
I had booked hotel through Makemytrip.com I booked hotel on 7th may 2013.
Booking details :
Makemytrip booking ID - NH[protected]
Hotel - The Queens Residency, Ooty
Check in - 9th may 2013
Check out - 10th may 2013
Total cost - Rs. 1566.00
Due the my personal problem, I could not able to reach there. I informed to makemytrip on 9th morning for hotel booking cancellation....

I had made a booking for 2 persons under your MALAYSIA SUPER SAVER KOLKATA SPECIAL, Departure Date: 22nd May 2013 Ex Kolkata, My Booking ID is IN1304B19951


This booking was done on 22nd April 2013 by Mr. Maninder Bindra ([protected]) (Maninder.[protected]@makemytrip.com) and advance payments of Rs. 20,000.00 [10,000.00 per person] was made vide cheque no: 000052 dated 22nd April 2013 on Kotak Mahindra Bank payable to Make...

I have the Worst experience with Make My Trip I had booked e-ticket return ticket Lahore /Dubai /Lahore for my brother and paid via UAE Exchange and guess what when my brother went to Dubai Airport for his Departure Flight we came to Know that Flight is NO LONGER OPERATING FROM DUBAI TO LAHORE SINCE JAN 2013 imagine our situation as we where not informed at all about this in advance, Logically it was responsibility of Travel Agent (Make My...

Response Via Email (Meha Vaidya) 04/05/2013 09.42 AM
Dear Mr. Bhadury,

Thank you for contacting MakeMyTrip Customer Support with your query related to Payment made for Booking ID NF[protected].

With reference to your query, we would like to inform you that the the ticket price shown as the time of booking was INR 6700 and the remaining amount was charged for the convenience fee.

We...

At the outset, I was pleased with Make My Trip services, however, once I made the initial booking payment. My complaints in this regard are:

1. On the pamphlet of 'Best of Thailand' , there was an additional Rs,2,000 discount per person, this discount was offered in an arbitrary fashion. There was no (*) in the pamphlet to suggest that there were any further conditions that would apply;

2. Make My Trip...

I have booked a package with MakeMyTrip at a cost of Rs.41,000/- including travel, hotel 2nights at Nathdwara & 3 nights at Mount Abu. The travel cost is approximately Rs.20,000/- and balance Rs.21,000/- on account of accommodation.

The accommodation arranged by MakeMyTrip at Nathdwara (Hotel Vrinda Nikunj instead of requested Hotel Vrinda) cost of Rs.1400/- per day (totalling to Rs.2800/- for 2 days). Also, at Mount...