MakeMyTrip India Complaints & Reviews

PATHETIC CANCELLATION POLICIES OF MAKE MY TRIP This complain is regarding hotel booking done through MAKE MY TRIP.com. I booked 3 rooms with 6 adults and 3 children in hotel CJ international, AMRITSAR. The check in was suppose to be done 8th of September,2013 ? 12 PM and the check out on 9th of September, 2013 12PM . On the 6th of September i called the customer care department for the cancellation in the morning. The customer care department...

Please I was booking a flight mum-rpr for 6th sep but payment debited from bank and in booking section ticket is not showing so I called your customer care but no use after calling 5 - 8 times I can't reach the customer executive in the mean time a call came from make my trip and he told you are booking a ticket so for any help call our customer care (Supposing we don't know whome to call while booking online ticket.) anyway after...

Hi, Can anyone explain the basis of the CONVENIENCE CHARGES Rs 300 that are applied to the customer just before payment option selection. Absolutely NO DETAILS about the convinient charges on the website. Why and What is the reason and How it has been decided. Basically, If a person books a ticket worth Rs2000, then he still ends up paying extra Rs300 for you (You have good Quarterly Results, we know it). Return My Rs 300 , You...

We are being taking for a ride by the makemytrip people. I had done a booking for kingfisher airlines from Delhi 28th Nov 2012 to Guwahati and return on 3rd dec from Kingfisher through Make My Trip . However 2-3 days before my journey I got the mail stating that flight has been cancelled. I asked for help from Make my trip to arrange trip but they did not help and I had to book my tickets at higher price. I was told that my refund would...

MMT Complaint ID:[protected] makemytrip is publishing false advertisements in Bank homepages and eventually cheating customers by not refunding back the cash by saying that the cashback was not valid for the period of time when I booked the ticket. This FYI MakemyTrip i called your customer service executive before booking the ticket also I got a successfull confirmation on the promo code "ICICIDF" while applying the...

I had booked my Kashmir Tour for my six family members....It was all Inclusive Tour and I was told by make my trip that i need to pay nothing more on the Trip. I had done this booking online through the Tarvel agent called Himani Soni (mobile no [protected] ). But in the Trip i found that the arrangement was poor, Hotels were not the same as shown while booking....Service managers were not very helpful.....The worst part was that at Gulmarg...

Hi, i am a Swiss author who also happens to live in the Engelberg valley in Switzerland. I have also worked a few years at one of the hotels in Engelberg that caters for Indians, so have extensive "background" knowledge on what goes on behind the scenes.
I am currently working on a book about Indian tourism in Switzerland, and would like to personally interview a few people who have actually been on a tour to Switzerland,...

I have booked a ticket from ahmedabad to mumbai in indigo airways in rs2074/person with tax through makemytrip on 10/09/2013 at 3:59pm for 3 people. And the day of trip is 10-15days from the date of booking. But for obvious reason i have to cancelled one passenger from tour. So i have cancel a ticket on the same day at 5:45pm. They refund me back just rs323. So i have called to makemytrip for inquire abotu the penelty and they reply me that...

I booked a family trip to Delhi India over last Christmas. In October, I booked the trip using my Citicard. In November, MAKEMYTRIP billed a second card which I had used previously to charge me a duplicate fare of $6150. After months of attempts to solve dht situation with MAKEMYTRIP and my second credit card - BofA - I am still billed for a second trip. My family and I took ONE trip. It is easily resolvable. As a California senior,...

This is the first incident with make my trip. I booked a ticket from Pune to Bangalore on the 05/08/13. MakeMyTrip Booking ID -NF[protected]
Amount was deducted without any confirmed ticket.
When I called them customer service is pathetic not able to reach them. Then i raise one quiry regarding my E-Ticket then they send me mail as follows
Dear ,

Thank you for contacting MakeMyTrip.com.

A...

Dear Sir,
My name is vinoth kumar. Working in Tirupur. I had booked the bus ticket from tirupur to chennai on 28/07/13 online using my debit card through makemytrip. But the process got failed but the took the amount of Rs.650 from my account and sent the email as follows,

from: [protected]@makemytrip.com
to: [protected]@gmail.com
date: Sun, Jul 28, 2013 at 2:27 PM
subject: Failure booking for NU[protected]...

Please note that my refunds are pending with make my trip-
1. Booking ID: NF[protected] & amount of INR 3799 (cancelled ticket)
2. Booking ID: NF[protected] & amount of INR 5229 (Booking unsuccessful but amount debited from my account)

After trying repeatedly by complaining on their site, I have not received a single response from them. please advise if I need to involve my lawyers in this as well...

Is makemytrip a genuine company or a website that just does not care about customers. a friend of mine nearly lost his life due to the tension created by this company. He booked a ticket from USA to Calcutta by paying a business trip cost for economy class. He paid the full cost online and received an acknowledgement on the payment. The agent(Ms.Rawat) did not send him the eticket even 24 hrs before his departure. He called the customer service...

I had booked a group package through make my trip to thailand. my departure was on 16 july.
i recived a mail on 1st week of july saying that the tour is cancelled due to flight issue.
whn i asked the airline thy told thy dnt hve ny issues as such.
Thy travel agency asked me for more money. whn i told i wont give more thy told me to chnage the dates,n the itenary also. i agreed to that also. but whn i asked them to book...

I had booked my flight tickets (Delhi to Mumbai and back) on 01/07/2013 for Rs 9851.00. Please find my makemytrip booking no. for your reference - NF[protected]. However, after the transaction was completed the amount got debited from my bank account twice. I have attached the detailed bank statement for your reference. I have been in contact with makemytrip customer care for 22 days and they have not been able to provide me with any help...

I have been following up about my cancellation amount not been reverted to my account for the last 2 months without any reply and solutions (Booking ID NF[protected]. Out of 11.5 K i have only received 4.3K the rest 6990 is been lying with Makemytrip. I had made my ticket on 4th April and cancelled around 15th April. There were some calculation mistakes from there end and I received only 4.3k, for the remaining amount I have trying to...

Dear Sir/Madam
Be avoid To Booking Make My Trip
My Personal Experince I was Suffered With My Family........................It MadarChot Make My Trip and Katyani Travel Kute Sale Not to deal Properly to customer I Will daily Updates to Max,15 Days to aware all about third class services make my trip + Katyani travel

Chor Company Make My Trip So dear Frds Dont Book Bus Railway and Flights Tickets Its Totally third...

Dear Sir,

Today i.e. on 29th June 2013, I was trying for ticket for 30th June 2013 from Delhi - Pune for 3 through MMT. I was speaking with an executive on Live Chat section. Ultimately he called me on My Cellphone. My requirement was 3Tickets for 30th June 2013 and flight departing from Delhi after 4PM, preferably 4-6PM Departure from Delhi. Customer Care Executive told me that ticket is available for Flight starting from...

I had taken package trip from Delhi to Manali , we were 10 members,and I was charged 58,000 Rs in advance for the same trip and we got a 12 seater cab and 1 star hotel booked
And they claimed that we will reach manali within 11 hrs and it took 23 hrs we suffered a lot because the cab was not at all in good condition and when we reached manali the hotel guy had a chat with us and he told us the address but when we reached @ the hotel...

1. On 27 December 2012, we had booked 3 tickets to changdigarh via delhi from bangalore.
2. On reaching delhi they announced that the flight has cancelled and you need to make your own arrangement for going to chandigarh.In zero visbility and cold temeprature we reached in the night at 1.
3. To be on the safer side i called make my trip cutomer support for intialling the refund. Customer support asked me to give the phone to...