MakeMyTrip Travel Agency — Cashback of 1500 is not provided but it was promised during their offer period.

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Hi Team, I booked a Flight ticket from Chennai to Delhi on 2nd Nov. 2015 and Journey date was 18th Dec. 2015. As company had promised a cash back of rs1500 because of their Diwali offer in which if we are doing transaction for 4000 or more than 4000 through CITIBANK card and applying an offer code " APPFEST " we are eligible to get a cash back of Rs 1500 and last date for cash back was 5th Dec 2015. but till now they haven't provided any cash back although am calling them regularly but still they are not giving any confirmation that either I will get my cash back or not. Booking ID - NF[protected] Name- Tushar kant Date of Journey - 18th Dec 2015 Date of Booking - 2nd Nov 2015
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Hello Tushar, even I had a same problem. I also didn't get the cashback of 1500 rs, I also made a booking on Nov 2nd.

Please let me know in case you get the resolution, as to me it seems MMT app is showing up fake promos.

Thanks!
please find the details from the attachment.

Dear [protected]@gmail.com

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear tushar.shahi092

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned department and found that the Cash back of Inr 1500/- has already been processed from our end on 12-Dec-15. We hope that you have recieved the same. We thank you for contacting us.


Assuring you best of our services.


Team-MakeMyTrip Care

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