MakeMyTrip India Complaints & Reviews

I booked the bus trip from pune to nagpur from make my trip.The bus operator send me the sms 24 hour before departure informing the cancellation of bus trip.
I called the bus operator for reschedule or refund... Was the option suggested by operator, but since booking was done through make my trip asked me to get refund from make my trip.
I lodged the request for refund through make my trip website .
After one year of...

I have booked a ticket from Chennai-Frankfurt (for date 30-Jan) at 3 AM on 29 october for my family with Booking ID - NN[protected]received on my mobile:[protected], and Money is deducted from my axis bank account without confirmation email or Eticket email. The email address used - Mirabelle.[protected]@gmail.com and mobile number:[protected] for this Booking.

I have called makemytrip Customer care and none of their Customer...

On 7th October, 2015 i tried booking a flight from Chennai to Colombo for 5th February, 2016, after providing my credit card details on make my trip website i got a message saying that the Transaction has failed although i received a mail from my bank STATE BANK OF INDIA (SBI) that the transaction has been made on my credit card at MAKEMYTRIP INDIA PVT LTD on 7th Oct and the bank has confirmed the said payment to make my trip on 8th Oct to...

NH[protected] is my booking ID.We( 9 members) booked La Flora Pleasant stay in kodaikanal based on the reviews from Makemytrip by paying 17000 rs. We travelled on 23rd October 2015 and once we reached the hotel in Kodaikanal the La Flora management denied us rooms stating that makemytrip has not given any booking to them. They made us wait along with kids for 3 hours and when i called makemytrip they did not respond well. We threatened the...

I booked two flight tickets from MMT app on 16/08/2015 with the booking Id NF[protected] and NF[protected] and as per offer by HDFC and makemytrip.com i was supposed to get Rs 1000 cashback on both the tickets (i applied DOM15HDFC coupon code ) within 14 days .

But its has been 2 months and i there is no information from their side and i hv only being receiving mail to wait and watch . Neither my Cashback is being processed...

Janardhanan kr nair
Sharing, with all my friends, my flight booking and its cancellation experience with m/s. Makemytrip:
Abu dhabi – kochi – abu dhabi round trip booked on air india express through makemytrip on 06 june 2015 for travel to kochi by ix-452 on 17 jul 2015 & for return to abu dhabi by ix-419 on 21 jul 2015. Booking id: nn[protected]. _experience
I requested for cancellation of my round...

Hi

I'm Srinivas Annavarapu, booked ticket to my mother in law from Hyderabad to Dublin (Travelled to Dublin on 12 June actual return date 03 Sep 2015), due to some circumstances i have extended my mother in law's return journey from September 03 to November 18 and paid 17400rs on September 02 2015 from then onwards I’m sending so many emails to Makemytrip team but not issuing E-ticket. As my wife also planning...

My name- Monesh Rathod
my email ID : [protected]@gmail.com

I travelled lonavala on 24th Oct-15 and when i was on payment gateway it deducted my money twice from my hdfc master card i confirmed the same with the customer support person Name Mr Mohnish he said money will be refunded to me in 72 hours hence i still havn't received its been 5 days now.

i am also attaching my account summary of hdfc which...

I have booked bus ticket for 3 persons from karaikudi to chennai through makemytrip online on 03.10.2015 amount rs.2100/-. But ticket not confirmed, we have raised cancellation on 04.10.2015 for that ticket. they have assured me that within 7 days to get money refund back. I had sent request for them about 40 calls till now and during my calls to them they asked me every time to send my bank accounts statement. i have sent about 8 times through...

I have booked two indigo flight ticket 22nd Oct 2015 from Pune to kolkata and 29th Oct 2015 from Kolkata to pune by make my trips on 19th July 2015 booking id is NF[protected]. i have canceled one ticked from Pune to Kolkata journey date 22nd Oct 2015 on 10th Oct 2015. i have many times follow up with make my trips about my refund but they are telling it is under process. regarding this issue i have discussed with airlines, as per airlines...

After issuing a confirmed hotel voucher for 3 nights stay, and offering an e coupon discount at the time of booking, now they are threatening to cancel a confirmed hotel booking voucher, claiming that they had a technical fault. It is a contractual obligation of an offer given and offer accepted, on the basis of which payment was received from me as the customer. The booking ID for the confirmed hotel voucher is NH[protected]...

Hi!

II've faced a very unfortunate situation 3 weeks ago when I booked a flight from Hyderabad to Delhi.

On October 2nd, I booked two tickets for October 8th, Thursday from Hyd to Delhi at 8:50 pm on an Air India flight. As for any domestic flight, we reached the Hyderabad airport an hour before the departure time, at 7:55-8 PM. When we reached the Air India counter, they refused to let us on board because...

I booked 3 train tickets to Goa from their site for an amount of Rs 11, 169 it was unsuccessful and i received an email immediately stating that the refund would take upto 3 days i have contacted them multiple times but every time they say that it is going to take 72 working hours and do not have any other information this has been happening for the past 1 month they do not let me talk to any senior authority as well booking ID NR[protected]...

This is with booking ref IN1508B4S002257, I was suppose to get 3 star hotels in all the four places but did not get that in Thekkady. All the hotels were almost 20 to 30 kms from the city. During booking I was told that the cab driver will act as a guide, but because of him we lost almost two days as he didnt helped us to choose the locations.In Thekkady, the main event was the boat ride and driver told that dont go and thats a total...

Hi Team,

I had booked my flight using makemytrip mobile application and applied code 'MMTAPP500' as that was my first booking using application.

I have booked a flight from delhi to chennai for 17th November 2015.My booking ID:NF[protected] and booking date is 14th October 2015'.
They said I will get cashback of 500 within 21 days of booking date in my bank account.

After...

I cancelled my Mother Rekha Shama's Flight from Australia to India with Booking ID NN[protected] on 4th Oct. As confirmed in the mail from Rishabh Arora (Makemytrip customer care), a total amount of Rs 44997 will be refunded after cancellation. Rishab confirmed the figure multiple times. At first i wast told that refund will be credited within 48 hrs then i was told it will be done in another 78 hrs. Despite multiple follow up, It is...

I have been making repeated calls as the airline promised and booked are different have had unpleasant experience with the representative Mamta as well. I made calls and was promised a call back there has been no call back and my trip is on 29th Oct and there is no news. I know that they will now delay the resolution so the refund is minimal. This has left a very unpleasant feeling and don't even want to travel for a vacation anymore. This...

Hi I am Pratima Bhati had booked a ticket from Dewas to Pune on 18th October but before the ticket get booked my amount was debited and ticket was not received, later on it was said to me due to some technical issues the ticket got cancel and your amount will be refunded in 48 hours.Still today I havnt got any type of refund though I have send them my bank statement too nothing has happened.I am just feeling pissed of and frustrated for the...

Dear, Sir/Madam, Thank you for considering my complaint, the tickets for four persons were booked through email id, -elizabet.[protected]@gmail.com on 1st September 2015 for Spicejet in Atindra Dutta's name for 16th Oct 2015 flight, and pnr no was T41PHV, but due to flight rescheduling by Spicejet, and was inconvenient for us to transport a fractured hip person, we have cancelled the flight through mary.[protected]@gmail.com and it was confirmed...

Company is promoting with 30% off scheme on international flights whereas the maximum a person can avail is only 15%. The offer is valid on purchases above 20000 Rs and the maximum discount is 3000 Rs only which becomes only 15%. There is no condition in which a person can get 30% discount. Why is the company trying to fool the consumers with such fraud offers? A snapshot of the offer is attached....