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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 329

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S
sinhaankit19
from Patna, Bihar
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Refund of cancellation amount

Address:800002
Website:www.makemytrip.com

I cancelled an Air India ticket on 16th October 2015.Ticket number[protected] and air line PNR H1CLZ.The departure time of the flight was 1835 hours . I was informed by Air India that if i cancel the ticket prior to 1 hour of the departure of the flight they will deduct INR 1056.I cancelled the ticket at 1631 hoursI got a mail from makemytrip that i will only be refunded INR 46 as Air India has deducted rest of the money and i was advised...
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asjagyasi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Ticket issued, money not refunded

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

1) Air India ticket booked through makemytrip.com on 4th October to travel on the same date from Mumbai too Hyderabd 2) When went to check-in at the airline counter, Air-India refused to issue a boarding pass and said that i dont have a valid ticked 3) I repeatedly called makemytrip.com call centre and the people there refused to help me and said that my ticket has been accidentally cancelled and they cant help me in anyway 4) Despite...
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Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.makemytrip.com

This is to inform you guys that 10 days prior i tried to make a reservation with MMT on their mobile app from DEL-MUM for a morning flight. After selecting the flights while proceeding it showed server error and asked to retry. While doing it and making the payment i see that the flights booked were not the morning one i selected but evening flights with Spicejet. I imediately raised this issue with their customer care. However, as you know...
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A
Adarshjithan
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Cancelled ticket amount not refunded

Address:31952
Website:make my trip.com

Sir, My name is Adarsh ks, I booked one international flight ticket from make my trip for my friend. With my mistake i selected the wrong departure date and i cancelled the ticket at the very next day Date of booking:19/09/2015 Ticket no: NN[protected]. After few days i got a mail regarding my cancellation of flight ticket and also they were mention the amount will be refund before October 3 or October 14 last. But still i didnt receive...
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F
faisal32786
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Complaint regarding refund

Address:941
Website:www.makemy trip.com

Kindly be informed as I have been trying from last one week to get in touch with you guys regarding my amendments of the dates which I made and paid 160 aed extra for the same. It is very disheartening to say that your organisation have acted very immaturely and carelessly and have cancelled my ticket and after that acting dumb when it comes to refund. I was told that with in 48 hours I will get my full refund back and now I have received...
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Rajeesh Varkala
from Phirangipuram, Andhra Pradesh
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Ticket refund not get

Address:Thiruvananthapuram, Kerala, 695312
Website:MakeMyTrip.com

I was cancelled a ticket. But my refund amount not get. More details are given below.. BOOKING ID: NR[protected] BOOKING DATE: 07 Jul '15, 13:27 Hrs CANCELLATION REFERENCE NO: IN1507R3S169878 TDR Request Date Sat, 18 Jul ' 2015 Expected Refund Date Fri, 16 Oct ' 2015 . Yours sincerly s.d rajeesh.j...
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Rajesh Venkatchalapathy
from Aluva, Kerala
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Wrong flight timing - refund

Address:122016
Website:makemytrip.com

We have booked a 2 flight tickets worth rs8600 on make my trip on Sep29th 2015.
We have booked around 2 pm. The actual flight timing was 12.30 pm it seems and when
we reached airport, the Aircosta people told, make my trip website has shown it
wrongly. When we asked for the refund, everytime they are telling, we apologize
as the fault is from our side, we would look into this matter seriously and
within...
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Rajesh Venkatchalapathy
from Aluva, Kerala
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Cheating Money

Address:122016
Website:www.makemytrip.com

Me and My friend booked tickets Aircosta Flight ticket on september 29th 2015 5.10. we booked 2 tickets in the name of Raviraj Chinusamy and Anand palani and once the ticket is confimed, they have sent ticket and mail. The booking time of the ticket is 2.00 p..m. and when we reached the airport by 3.30. The Aircosta Employees told that the actual time of the flisght was 12.30 pm and the flight has gone. We argued with them telling that we...
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Dominic Cheriman
from Hyderabad, Telangana
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International Holiday Cancellation

Address:Hyderabad, Andhra Pradesh, 500072
Website:makemytrip.com

My Brother in law passed away on Thursday and I had called the customer service on Thursday afternoon for the trip cancellation and the representative said that cancellation request has been taken and 100% refund has been taken under consideration as this is medical issue. Representative also said that Nishant Gandhi who booked my holiday package will call. I have not recieved the call from Nishant Gandhi and when I call him on his cell number...
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G
geetanjliahuja
from Bengaluru, Karnataka
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Refund issue

Address:Bangalore, Karnataka, 560037
Website:Makemytrip.com

I have made a booking and money got deducted 3times I am sending mails shared my account screen print but there is no action after 20days they are refunding 1transaction only I posted same on fb there they said they are refunding both then when I showed mail stating refund of one transaction they said will process other but no action yet please help me on this. I am prepared to file case as I am frustrated to depth...
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C
Cruzies Elmina N. Sangma
from Kolkata, West Bengal
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Non refund of money

Address:794001
Website:Makemytrip.comO

Dear, Sir/Madam, On 1st September 2015, we have booked four tickets in Spicejet in Atindra Dutta's name for 16 th Oct. id no. PNR No. T41PHV from Guwahati to Chennai but due to flight rescheduling, and other flights on the same day not convenient as we have to transport a hip fracture patient, we have cancelled it and confirmed on 8th Oct. 2015 through email id -mary.[protected]@gmail.com. We have called up Spicejet airways and they have...
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S
Sathish Pm
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No refund after flight cancellation

Address:Gurgaon, Haryana, 600011
Website:www.makemytrip.com

Dear Sir/Madam, I am Nagabooshanam Narayanasami. Retired Govt officer from Revenue department. My mobile number [protected] Address: 13A/7A, Muthukumarasamy st, Perambur, Chennai 600011. Complaint: Make-My-Trip is a travel agent who is giving my refund for the cancelled Indigo airlines ticket (PNR number OC4RXA). As per Indigo ( see below mail), the refund was processed on August 16th 2015 and its pending now with Make-My-Trip....
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K
kamalesh Nawalkar
from Mumbai, Maharashtra
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Bhutan package

Address:400058

Please note this further surprise to my earlier complaint. Yesterday I received a call from INDIGO AIRLINE informimg me the change of schedule for the Kolkotta Mumbai Flight dated 2nd Dec. Actually we are supposed to be back on 2nd November. I am really wondering what is going on at your end. So much so that your contact person Mrs.Anuradha Nayak is not even taking my call, sms, whatsup. I have never seen such abusive and INSULTING behavior,...
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G
gourav006
from Delhi, Delhi
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Regaring refund of booking id-NF7204050410549

Address:New Delhi, Delhi, 110008
Website:www.makemytrip.com

I had booked a flight ticket n it got stuck in payment gateway n from last 25 days i m making a request by calling n mailing make mytrip customeer care but there response r pathetic n even after calling so many times they r jst sending a rply m sorry for the incinvinence thats it /... its been a very bad experience wid makemytrip n i will definetely file a case against them they r actually thniking people r innocent whatever they will say...
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K
kamalesh Nawalkar
from Mumbai, Maharashtra
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Bhutan package

Address:Mumbai City, Maharashtra, 400058

We are 7 Senior citizens, booked for your Bhutan Pkg Date of Departure from Mumbai is 26th Oct under Id No. IN1508B4S477981 AND IN1508B4S387028. The co-ordinating person is Ms Anuradha Nayak from Kolkotta. At the time of booking I had a detailed talk with Anuradha and told her that we need Mumbai Kolkotta morning Flt so that we can spend 1 day in Kolkotta. Till today we have no confirmation on this. Infact your back end staff is so arrogant....
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S
sourabhkuthe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight was cancelled

Address:New Delhi, Delhi, 1110001
Website:MakeMyTrip

Flight was cancelled and i was accommodated in another flight which was not direct flight. MMT not even asked if i am comfortable with the change in flight so i cancelled the ticket and selected the option(cancelling the ticket as jourrney duration has changed from 2hrs to 4.5hrs).It was not my fault that flight was cancelled so i was eligible for 100% return but company has deducted close to Rs.1800. Air India Flight 505 Oct 2-Confirmation...
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sklok48
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded or change date due to medical reason

Address:Gurgaon, Haryana, 122002
Website:www.makemytrip.com

Booked Sri Lanaka Tour . Paid advance of Rs 27000. Due to some Emergency medical issue need to postponed the tour. Informed well in 25 days advance, but still struggling to get refund or date change of tour. They want medical documents in between treatment. which is not possible. Later submitted but now not entertaining and hard earned money goes to their deep pockets. Cheaters and Frauds company and looting money of innocent people....
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Darshan Rathod
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:122016
Website:www.makemytrip.com

An[protected] is my booking reference number for booking ticket with make my trip on 26 september 2015 for aed 365 via my credit card rakbank i booked for dubai to mumbai on 14th october 2015 but today i revived my credit card statement i found that same amount is refunded on 2nd oct so i called and inquired to customer care they said due to technical problem my ticket was not booked and i have to buy new ticket noe current rate of same...
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puneetm88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by MMT...given different hotel

Website:makemytrip.com

Reference ID:[[protected]] Booking Id : NH[protected] I had a booking for 2nd to 4th Oct. I booked a room at ST bus stand as you can check in the voucher but when i reached at hotel they gave me a different room in different hotel at different location. Got cheaper one and bad one. This is far from the city. it was more than 4 Km away, even hotel manager said this that getting conveyance is not easy and every time when we needed...
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rahulmax55
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price Manipulation

Address:Gurgaon, Haryana, 122016
Website:MakeMyTrip.com

I had booked a return ticket from Kolkata to Lucknow on the 22nd September, 2015 from makemytrip.com with the booking ref NF[protected] and paid an amount of Rs. 15, 016 On 11th October, the same return trip is available on Makemytrip.com for Rs. 12, 283. I have registered a complaint with Makemytrip on the same with the reference ID[protected]...
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