MakeMyTrip India Complaints & Reviews

I have booked Hotel plus flight on 14 Oct 15 for Goa. i had chosen Executive room and have paid extra money for that but after booking the package i see i had been given lower room not what i have booked. I have spoken to Customer care but they are not helping me and transferring me to random department and people hanging up the call. This not what i had expected from sach a big name like makemytrip. This is one an only bad experience i...

I had discussion with Makemytrip Customer support on 5th Oct'15 (NF[protected] and NF[protected]. I was told that even though on 18th August "the front page of APP it is mentioned that customers can use ICICI net banking for FLYNOW code" but the customer should also open T&C link and read all lines where it is mentioned that offer was from 4th Aug to 8th Aug only. I have below queries: 1. Why ICICI net banking was mentioned at all...

[protected]BOOKING ID-IN1508B4S314375 I Have booked a trip for Manali by Volvo by booking amount INR 14281. For 08-10-15, due to some circumstances (Medical emergencies) . i cancelled my booking[protected], also mailed all medical documents. we said that we want booking refund, they denied, then we request for change the name so that we can send any other person, again that denied. then we said its ok we don't want money. pls postponed the...

This is regarding my unpleasant and terrible experience with the travel agents and bus companies linked with your Company Make my Trip. This is not just a complain, its an eye opener too for other travellers that rely on you and your brand name and incidents like this ruin your name. I and my friend had booked an AC VOLVO SLEEPER BUS(please note-semi-sleeper bus) for to and fro journey from Delhi to Kangra(Himachal) dated 1st oct'15, 7:00...

Reference ID:[[protected]] At the time of booking, I applied a offer code through which I was supposed to get cashback on my booking, but till today it is not credited in my account, I contacted their customer care more than 20 times, and they have a repeated answer, that we have escalated you issue to higher management and then no response again, on contacting again one of them told it was credited to your bank on 19th march 2015 which...

Booking Id NN[protected] Booking Date 10.07.15 Cancellation Date 10.09.15 I booked my ticket from this site for Pune - Dammam Saudi Arabia. Due to change in date I cancelled my ticket on 10.09.15. As per website refund will get in 72 hrs. I am unable to take the follow up coz of I am residing in Saudi Arabia. Doing phone calls is not easier. This is my mental harrashment...

I am facing a problem here with the booking ID NF[protected] and NF[protected], done on makemytrip. I did the booking on 18th of August and 25th August and applied the code FLYNOW, In which i was supposed to receive the Rs1200 cashback. After so much of escalation now makemytrip is telling that FLYNOW was not valid on these dates. But in following link it is clearly mentioned on their site that "Offer is valid for bookings made...

I made my reservation (NF[protected] for a flight leh -> Delhi, 13 Aug. The reservation failed due to some server problems. 13260 INR Has been deducted from my credit card, but I haven't got a ticket. I have called MakeMyTrip.com Several times, and they have ensured me I'll get my money back within couple of days. I kept calling them after each deadline they gave. The said 3 days, 4 days, 4 more days and so on.
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Dear Sirs, I made a air travel and hotel reservation through makemytrip on 22nd September 2015. The booking details are as follows: AIRLINE TICKET DETAILS Go Air G8-348 Departure Kochi (COK) TerminalCOK Sun, 04 Oct 2015 13:00 hrs Arrival Mumbai (BOM) Terminal 1A Sun, 04 Oct 2015 14:55 hrs Non-Stop Flight Duration:1hr 55m Passenger Name Type Airline PNR E-Ticket Number George Vurgese Adult EMSGH8 EMSGH8 Airfare: Rs6250 Indigo 6E-297 Departure Mumbai...

Refund, With reference to my booking ID: Bookind id - NN[protected] for the refund of my cancelled flight charges amount Rs8021/- on 22 sep 2015, name: Jaison D'Souza I repeatedly requested to make my trip via mail and phone still matter was not resolved they responded me that it will be revert back after some time, every time they extend time but when it will revert back god knows i am not understanding why their team is not...

I booked a bus ticket through http://www.makemytrip.com/bus-tickets from Delhi to Rishikesh on 01.10.2015 for Rs 1996, but the bus agent denied my entry and when i tried to call the contact person, the number provided by makemytrip he told us not to call again as he dont know anything, i was sent out of the bus at Anand Vihar private bus stand, i had to book another ticket which costed me Rs 3000. Next day when i called customer care and...

After the rebooking incident that happened with makemytrip.com which I had mentioned in my previous (MMT) complaint, I would not like to do any transactions with makemytrip.com. So, I would like to get a refund from makemytrip.com wallet, where I have INR 4000. This INR 4000 was a cashback for the international flight booking from HDFC bank credit card. As I would not like to continue making any bookings with makemytrip in near future...

I had booked my ticket with makemytrip on 30th August with INR 90, 799 and the booking ID is IN1508B4S319908. I have attached the ticket where there is nowhere mentioned that British Airways (BA) is coached with American Airways from seattle to chicago. There was no intimation made by the travel agency in the entire trip before 24 hours and also the ticket's insufficient information resulted into missing my flight. I had reached the airport...

I had booked a package tour to visit Amarnath-Srinagar-Gulmarg and return back to Hyderabad through MMT, the booking ref for this trip - IN1503B9S191575. As per the plan, your team had booked flight from Hyderabad to Delhi for the 16th August by Spicejet – SG – 126 and booking/PNR reference – PCIW4X scheduled to depart at 11.30am. This flight was rescheduled to 16th August 10.00 pm, but MMT gave no information to us about this change. We...

We have booked a ticket for four persons from Guwahati to Chennai for 16 th October 2015 at Jet airways in Atindra Dutta's name, pNR no. T41PHV, on 1st September 2015, through debit card but due to Jet airways flight rescheduling, and as other flights timing inconvenient, the tickets was cancelled and confirmed on 8th September 2015 through email id- mary.[protected]@gmail.com. When we enquired Jet airways, they have informed that the money...

I had done 2 tickets using FLYNOW code through Makemytrip app. Bookings I'd NF[protected] and NF[protected]. After series of escalation Makemytrip has come with a fraudulent explanation as below:
1. Makemytrip customer support agreed that FLYNOW ( cashback of 1200 on tuesdays) page is showing that cashbacj offer can be availed through icici net banking
2. At the same time Makemytrip expects customer to open a separate...

I had booked a vista guest house from 25th Sept 2015 till 27th Sept 2015. I was supposed to checkin into hotel by 10 AM. When I reached the destination at around 11 AM, the came to know that the booking was done. I kept calling MakeMyTrip customer care from 11 AM till 4 PM, each time I call the executive asks the same question related to booking ID and issue. There is no proper communication between the hotel and the MakeMyTrip. Due to...

Booking id no-NN[protected] Customer Name Abhijit As i was booking my international flight ticket from.makemytrip application from the phone but due to some error of the app the Amount from my account deducted immidiately and i havent received any flight booking confirmation from them. As they committed from call centre will get it within 72hrs but didnt got refund yet. Since last 10 days struggling with the issue of refund but no one...

Since from last 10 days struggling with the issue of refund but no one is taking it seriously in this issue. As they commited will get the refund back in 72hrs but I am trying to call the call centre every day. Each and every they are giving excuses of 10days 48 hrs, 72 hrs and bla bla bla. Please some one take serious action about this company and if company doing the cheating bussiness like this with everyone then this should get stop...

I booked a ticket from kochi to mumbai and return ticket from mumbai to kochi on 9 september, suddenly transaction was failed and my tickets were not booked, i got a mail that money (approx 17000) rupee that was transacted will be return back in 48rd for Booking ID NF[protected]. now approx 1 month had been passed but no money was refunded . i repeatedely requested to make my trip via mail still matter was not resolved they responded...