MakeMyTrip India Complaints & Reviews

I had booked a hotel room on 25the Nov 2015 via makemytip.com and when I reached the hotel I was denied lodging. Over and above the casual approach of the call Centre employee one Mr.sushil made things worse for me. I was rendered roosters at 12 am. Request sterling action on such fraudulent agencies and casual employees and appropriate compensation for the grievance caused....

M booking rail ticket dt.08.11.2015 against ref no. Nr[protected] but some technical issues that ticket was not confirmed. As per t & c of make my trip the reward back period is 72 hrs( working days).. Today is 25.11.2015 still m not receive any kind of reward and last 5-6 days continuously contact with customer care but day by day they told me wait for 3 days...Wait for 3 days. Please suggest......

On 8th May 2015, I booked a flight on line from Mumbai to Calcutta, India.

The flight was paid for by credit card (8, 734 Indian rupees) and the booking confirmation was emailed to me. A little while later, I received an email indicating my booking had been cancelled due to a computer error and that I would receive a refund. I telephoned to ask what happened and how can I book a flight and was told I would receive a full refund...

I will never book anything from Makemytrip in future. They are cheaters & fraud, My whole vacation plan got cancelled and now they are not ready to refund my money back to my account.

I have booked my Srinagar package (Booking ID IN1511B6S055602) from Mumbai to 23-Nov-2015 to 29-Nov-2015, We board on time in flight on 23-Noe-2015 from Mumbai but due bad weather flight could not be landed in Srinagar and we were forced to...

M booking rail ticket dt.16.11.2015 against ref no. Nr[protected] but some technical issues that ticket was not confirmed. As per t & c of make my trip the reward back period is 72 hrs( working days).. Today is 25.11.2015 still m not receive any kind of reward and last 5-6 days continuously contact with customer care but day by day they told me wait for 3 days...Wait for 3 days. Please suggest...

I had done a booking on 1st Sep 2015 with MMT REF no. NR[protected], but till now didn’t get any ticket nor any refund. Payment has been maid 1522.01 from my CC. I made several calls, several emails to [protected]@makemytrip.com & share.[protected]@makemytrip.com. But no response. when I call they will say it will be resolved in 48 hours. NO Action yet....

I booked tickets thru MMT for which they charged my card 15k, gave ref number & due to system error could not confirm my tickets, from 2pm till 00:50 i have called them 4 times and they have not taken any action to resolve my problem.i even emailed my statement which they did not even acknowledge.worst customer service i encountered, no more MMT...

We booked our tickets through makemytrip app on 9 nov 2015 during there offer in which we can use all of our wallet credits. Now 3/4 days before our boarding date we are receiving a message that our booking is done through unfair means so they will cancell our tickets....

I made a booking from delhi to bangalore in INDIGO airlines for 24 november 2015, the money transaction was successful and it showed that booking was confirmed.but today on 24 i went to airport with my ticket but the indigo airlines said that there was no information for my ticket, then i called makmytrip, initially they said that the ticket was cancelled but later said that it was airlines fault and denied refunding the money back. They...

20/11/2015 booked a flight through make my trip flip travel sight.Booking ID-NF[protected], Flight details -GO air G8-243 20/11/2015, 6.30hrs, cabin-Economy, total fair-5979.00.But flight booking canceled.Then send mail company id so many times.Refund id:[protected],[protected].till date refund not credit in my account....

Please dod not use Make My Trip (MMT) for bookings. Especially bus bookings.

They sell tickets with wrong information. The pickup & drop information is not accurate and they do change bus timings and sometimes buses as well. They do inform you about timing changes but not the details. on asking the same, they will not provide any information.

When you complain to them, you are royally ignored and you would...

Hello, My booking id is IN1510Q5S264821. I cancelled this ticket on 25th October 2015. Till today I have not received refund. I have called your customer support almost 10 times. Every time they say my issue will be resolved in 5 working days. How can you keep customer's amount with your self. I talked to airline they said they refunded amount on 25th Oct 2015 to makemytrip. You should provide interest on my amount. If I don't receive...

I booked ticket through makemyTrip and due to personal issues want to postpone or cancel ticket. I tried contacting makemytrip serveral times and got response all the times, I can do online. Worst part here is I am unable to cancel ticket online with below message on their website- -- Sorry, the information on cancellation fees for this booking is not available online. In case you wish to cancel or modify this booking, please call us at...

We had booked a ticket and while making the payment Makemytrip.com website crashed. This happened on 19-September-2015. We immediately got a call from Makemytrip asking if we want to rebook the tickets. We rebooked the tickets on 20-September-2015 and then we realized that Cash has gone from our account twice to Makemytrip.com. Post that we raised a complaint to Makemytrip. Following is the timeline of Events which has occured: 01 - October...

I have booked flight that time flight departure timing was 5.20 hrs from Mumbai and arrival timing was 08.45 hrs in Cochin including Hyderabad halt. At present today i have checked PNR status it is showing arrival at Hyderabad at 6.40 hrs and Flight from Hyderabad is at 10.15 hrs which will arrive Cochin at 11.45 hrs the difference is of 3 hrs what changes you guys making without any intimation how will i manage i don't know please...

While booking my ticket on MMT through my mobile, after giving the credit card details i got the message "sorry for the inconvenience, your payment could not be fulfilled successfully". So thereafter I went and made my booking again. To my surprise I have now got confirmation of both the bookings on my email. The booking ID of ticket booked through my moblie is NF[protected] and NF[protected] I request you to kindly cancel the ticket...

My name is Ritesh Jesrani. On 5th November, 2015 I tried to make an online Domestic Flight booking via Make My Trip: Mumbai to Bhuj return (3 adults, 1 child) via Jet Airways. During the first transaction attempt I received a message on the screen that the transaction had failed due to some communication delay/issue with my bank. No booking ID was generated by Make My Trip. So I attempted the transaction again. During the second...

[protected]@gmail.com on makemytrip i have tried to book a ticket on 7th october for the spicjet flight for 26 Oct, 08:15 hrs Mumbai (BOM) to 26 Oct, 10:10 hrs Bangalore (BLR) first time booking failed at 3:20 PM on 7th october for this booking wallet balance deducted + Rs 4102 deducted from andhra bank account (screen shot of the statement attached) wallet balance credited back and but not the bank amount 2nd...

We booked a room for two nights in Writer's hill via Make my trip booking Ref Id:[protected] for October 2nd and 3rd. We got a confirmation immediately after booking. On October 1st afternoon a few hours before our departure, we got a call from Make my trip that this booking is NOT confirmed. So our holiday was ruined at the last minute. On top of this Make My Trip has not refunded our money till today (November 20, 2015). Such a...

Hi, I did domestic hotel booking on 31st October On Mobile app. 3 times money was debited from my account but there was no booking done. I got message from Makemytrip that the money will be refunded with 3 to 7 days. When i called to customer care to ask why my booking was cancelled they its there technical fault and most bookings where cancelled on 31st oct. It has been 21 days now not even a single booking amount has been refunded....