Maruti Insurance Complaints & Reviews

We renewed our car insurance on jan 4th 2019. I didnt received my hard copy of the insurance policy. I want my car insurance hard copy to be posted to my registered address.

We have registered the above request almost 4 times, below are the complaint numbers registered by me,

Ticket number1:[protected]
Tciket number2: r77646890
Ticket number3: mi[protected]

I dono till how many times i need to request my hard copy of the insurance policy.

I, suresh chandra saren (Jhargram, gaighata) did'nt receive my insurance paper from the insurance dealer gopal das who is operating our insurance paper.
As per his record we should have get our insurance paper within 30 january 2019 but it's almost 1 month, we did not get any paper even after calling him repeatedly. We almost paid fine by police for not showing insurance paper.
Kindly take any action as quick as possible.
Thanking you
Suresh chandra saren

Client name - gopal das
Client no[protected]

I have received your email reply from consumer complaint in on 07/02/2019 as
my complaint was forwaded to Maruti Insurance Broking Private limited and i should be received reply within several days.(but this several days becomes more than 10 days.and sofar iam not received anything)Already i paid my insurance amount through online on 08/01/2019 and almost 40 days over and still i am not able to get my car renewed policy. If it is possible to send my renewed policy with in a week from this date(18/02/2019) otherwise you will refund the amount and i will get from other agency.
My mail ID [protected]@gmail.com

I havent gat bima policy and its conformation iihave done paynent throuugh net banking.
I. Have provede documts related it to prime car dewas.
But after 24 hours a dont get policy for my car
Mp 41 ca 9438 car oner rashmi joshi
My policy no is[protected]. I am regust that pleqse send my policy on my mail
[protected]@gmail.com
Thanks

I being a bonafide customer of maruti insurance, i always prefer to purchase my car insurance from yours. Most recently during renewal of my insurance with dealer m/s sky automobiles, bhubaneswar, odisha; i had been assured time & again to provide three nos. Of free/complimentary service coupons for my car (While delivering the insurance certificate); which they failed to provide. I have talked to the concerned executive who was dealing with me, again he assured, but didn't do the needful action. I take it as a cheating & harassment to me and obviously i shall have a second thought during the next renewal of my insurance.
Insurance policy no.[protected]/r[protected]Sbi gen. Ins.)

I am trying to take a new insurnace policy with maruti and the response from the local chennai insurance new policy is pathetic and unprofessional, after several calls now they have come to collect the check and now we are still waiting for the policy to be issued, in this competitive world if maruti is going to behave in such a way you are going to run out of business.

Mobile : [protected]

Claim no -[protected]
Vehicle number - dl8caw7713
Vehicle - swift dezire
Registered owner - priya goel
Repair centre - rana motors
Job card number-jc18027902
It's has been 48 days since my bill date. Insurance claim for the repairs and parts installed is not refunded even after submitting all the required documents.
If there are any more requirements to be fulfilled, do let me know

I have renew my car policy on 8th jan -2019 and received e mil reply as hot copy should be sent within a week. But still i am not getting through email and by post. Please send hot copy immediately.

My details
Vehicle owner name:sri ram r
Vehicle:alto lxi
Amount paid:rs 3714
Proposal number:r78319979
Transaction id:[protected]
Reference no:igafdkyyq5

My car insurance is with your company, your follow up starts 6 month before the date of expiry of the policy,, if it is before one week or two week, it is understandable. Please instruct your team to avoid this type of aggressive marketing
Second thing, if an insurance is renewed for years, what verification you need again.
If it is new, your verification is understandable, for renewal why you waist the time of customer to get any verification, the thing advisable is to check the documents in your hand properly before renew the indursnce

I jinsha k, ower of baleno delta vehicle number kg 03-ac-1916 and taking insurance from your kollam (Sarathy autocars kollam, kerala) office on 23/01/2019, vehicle number is kl-03-ac1916 wrongly mentioned in the insurance paper as kl-03-ac1619 and i already reported to the kollam office that day itself, and called several times but it is not rectified yet. Do it necessary...

After complaining about the issue of claim settlement on 22nd jan no action has been taken fron your side. Every time i call they say we are forwarding your complaint to concerned team. Again after calling after 7 business days still they are asking me to wait for 48 hours. If you can't resolve in 7 days what will happen in 48 hours. So very unhappy wuth your insurance surveyor report. Very unhappy with your customer care team. Totally led down. Even asked before 7 working days you ask to wait for 7 days. Is it that you only work in 7 days not before that. Good efficiency.

Sir/madam,
I have lost my insurance hard copy and i don't have any copy of insurance or any other information about my insurance. Can you please provide me soft copy of my insurance.
My car number is - kl46r7355
Owner name - nikil vk
Mobile number -[protected]
Email id is - v. K. [protected]@gmail.com
Policy no:[protected]

Regards
Nikil

Car was intiially in name of mr mohinder singh in delhi (Dl 5ck 6497) now transferred on name of premjeet singh in chandigarh (Ch01bs 4365). New rc has been made and i have also got policy transfer certificate stating new and old owner of insurance policy with new number details of the car

I just want the original policy copy which is currently running on this car
It has to renewed in feb this year

MEENA VISWANATHAN
CAR No. KA03 MJ 1952
Insurance premium Rs.5277 sent online on 13.12.2018.( credit card )
Received SMS stating Polici No.[protected], Pol.mat.on 05.02.2020.
It was also mentioned that soft copy will be sent within 4 days and hard copy will be sent within 10 days.

SO FAR SOFT COPY & HARD COPY NOT RECEIVED.

MEENA VISWANATHAN, Mob.No.[protected].
134, 2nd Cross, 4th Main, HAL 3rd Stage, Bangalore - 56 0075
E mail : [protected]@gmail.com

Dear sir/mam
Gentle reminder
Dispite my ample follow-ups, i still no have received my original policy. Please see my below email.
Regards
BS Rawat
I have renew my policy on 7th dec 2018. But till today i haven't received the hard copy. I have already complain regarding this at your customer care but they only say that they will forward my complain. I am totally fed up with maruti insurance there is no any one to take own responsibility.

Could you please do the need full at the earliest my policy number which i got it from e-mail is[protected].

Kind regards
Bs rawat

Meena viswanathan
Car no. Ka03mj1952 (Zen estillo)
United india insurance
Engine chasis :[protected]
Policy start date : 06.02.2019
Premium paid online : rs. 5277
Proposal no. : r75687876
Transaction id :[protected]
Polici no.[protected]: (13th dec.2018)
06.02.2019 to 05.02 2018.

I was informed by sms that the policy will be sent within 4 hours thru e mail and hard copy within 10 days!!! No information so far.
Please send the policy thru e mail & hard copy.

Meena viswanathan, 134, 2nd cross, 4th main, hal 3rd stage, bangalore-
560075
Mob. No.[protected]
Email : [protected]@gmail.com

Dear sir,

I am writing this to show my dissatisfaction and to complaint against maruti auopace chandigarh. This is in context of car insurance which was done by them. I am their regular customer from last 2 years (Fy[protected],[protected]. I met with an car accident in january 2018, i got my car repaired from bosch service and got a claim from insurance company. After completion of insurance period of 2017 - 18 in march, i got my policy revised again from autopace and told them, i have taken an insurance claim in january 2018. Instead of telling, they have not deducted my ncb and revised my insurance policy this time from (Oriental insurance company). Now, i again met with an accident in december, 2018 and i plan to claim insurance and gave my car to bosch service station, but this time insurance company is saying your ncb was not deducted and this is a type of fraud, so you cannot claim insurance and you have to pay on your own. Insurance company said to get your car endorsement done for rest of the months from where you get your car insurance done. Bu when i conveyed the same to autopace they are saying we cannot do your endorsement for rest of months and if we do full year ncb money will be taken. On the top they are saying we will change your insurance company from next year with zero ncb.

You are requested to kindly resolve the issue, as i am facing very unprofessional and rude behavior from autopace chandigarh. My car is not secured from any accident, theft or any kind of miss happening.

Warm regards
Vaibhav garg
[protected]

Hello,

My Alto's policy was expiring on 19th jan and i received the call from dealer(peaks auto) and he uploaded the details online to renew the policy.

Around 7:00 pm i received the call from maruti customer care and after confirming all the details they said my policy has been renewed and i will be getting the hard copy from my dealer itself.

This is the same procedure how the policy is renewed from maruti and we have been renewing since the last 9 years.

Maruti can confirm the details from the call log conversation [protected].

Why was i told that my policy is renewed and i got the call twice?

This is really a soft way of harassing the customers.

Had they told me at that time i would have renewed my policy from other sites.

This is really a frustrating experience.

Sir,
I had made an online payment of rs 3744 for renewal of insurance policy of my car on 4 jan 2019, details as under :-
Name : sudipta mustafi
Estilo lxi no jh01ad4344
Proposal no r78115494
Ref. Igafcqtyic3
Transaction id[protected].
I am sorry to state that even after 16 days, i am yet to receive the hard copy & the soft copy in my email.
Matter is very serious. Please look into the matter and do the needful at the earliest.
Thanks & regards.
Sudipta mustafi
(Email : [protected]@gmail.com)

Hi team,

I have renewed my vehicle insurance policy

Policy no.: og[protected]-00069457, dated 27-oct-2018.
Registration number : mh03 bs 7140

Even after giving several complaints for two months. I have still not received my insurance hard copy.

Every time they say the issue will be resolved in 10 days, but nothing happens.

With regards,
Santanu laha