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Maruti Insurance Complaints & Reviews

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Last updated Oct 2, 2023
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Maruti Insurance reviews & complaints page 12

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P
PARISA COMMUNICATION
from Delhi, Delhi
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Address:C-4/314, 2nd floor, Yamuna Vihar, Delhi-110053, New Delhi, Delhi, 110053

Please provide me copy of my policy no.3001/mi[protected]/00/000 for my car no. Dl8cav0483 by email ([protected]@gmail.com), which is urgently required for cancellation of hypothecation from rto office as the original is somehow mutilated and can not be photo copied. Please don't treat this as a complaint.
Your co-operation in this regard will favor me a lot.
Thanking you,
Regards,
Subodh jain
Director
Parisa communication private limited
+1 photos
Maruti Insurance customer support has been notified about the posted complaint.
Renewed on 26May 2019 up to 20July2020
RegdNo JH01AN1760
PolicyNo 11376247
InvoiceNo R88549910
Maruti WagonR VXI
Mandheswar Prasad Sinha
MobileNo [protected] / [protected]
EngineNo 7051103
ChessisNo 276116
I have paid two times premium from my account of the same policy for my baleno alpha vehicle bearing no od02ap2957
Hence request you to refund the same to my account.
It is not a complaint but a REQUEST. I have misplaced my car insurance policy with you in respect of my car No DL8CAQ2536 ( Baleno-Zeta Petrol AT) with the risk inception date of 13.4.2019 . The Policy No is 3001/MI[protected]/00/000 I shall be thankful if you could please send me a copy of the policy on my mail id [protected]@rediffmail.com
Policy renewed on02/09/2019 renewed policy No.[protected]
did not get original documents Please send the same to
Maryamma George
Puthenpurayil House
Narianganam P O
Kottayam Dt.
Kerala - 686579
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    D
    Dilbag Vashisht
    from Delhi, Delhi
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:Bharat Petroleum Corpn. Ltd., Ghaziabad, Uttar Pradesh

    Please provide me the duplicate copy of my car insurance policy. P;olicy no.[protected]. Car noi. Up14dc6019. It is submitted for yhour kind information that i am working with bpcl and i have got touring job. While on tour i lost my bag which was carrying not only car insurance policy but also some other documents. It is not traceabnle. Shall be highly obliged if a duplicate copy is issued and sent to my address : dilbag vashisht, c/o bharat petroleum, plot no. 5 & 6 sector-1 noida (U. P.)
    Aug 6, 2021
    Complaint marked as Resolved 
    Maruti Insurance customer support has been notified about the posted complaint.
    Sep 09, 2019
    Updated by Dilbag Vashisht
    request for duplicate copy of car No. UP14DC6019 Policy No. 390630031181142931850
    My car no is OD02AT6354.Name Dharmendra kumar Mohanty. I have lost my car insurance policy.kindly provide a duplicate copy.
    Mail I'd [protected]@gmail.com
    Policy is on sbi insurance
    Dear Sir,

    We are a Life Insurance company and we can address your queries pertaining to life insurance products. Please get in touch with SBI General customer care regarding your query.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
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      P
      prafulla sethy
      from Bengaluru, Karnataka
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      Address:Bangalore

      Hi, i am pk sethy and have renewed my insurance policy for my car (Alto - ka04 md7360) in feb 2019. Through maruti insurance and icici lombard.
      My policy no is:-300/mi[protected]/00/000.
      The insurance representative informed me to send the soft copy by mail.
      But till date i have not got the certificate soft copy.
      I had contacted the customer care also in this regard but did not get any positive action.

      Please support me getting me the certificate.
      My e mail is ; [protected]@yahoo.com.

      Regards
      P k sethy
      Maruti Insurance customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Ref:-Bank ref No-IGAHATJSK2
      Transaction ID:[protected]
      proposal No-R97478111
      Amount:-8058.00

      With reference to the above, i have not received policy copy through Email .
      Kindly send the same.

      K K nanjappa

      [protected]
      fluoro.[protected]@gmail.com
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        R
        rahmulla
        from Mumbai, Maharashtra
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        Address:anand moter ag chinhat, Lucknow, Uttar Pradesh

        Sir, my car is laying in the open sky from 23 july 2019 in anand moter lucknow, anand moter signs for the above vehiclr claim, but there is no cooperation by the dealer. Regarding the claim.. Upondoingthe repair work of the vehicle is called. Anand moter chinhat lucknow is being asked to talk to the inssurance compony and get approval. While you should know that under the agreement of the maruti suzuki and inssurence co, my car has been insured by the dealer, andnot i have chosen the insurence co. As per my wish, if the maruti suzuki costemers trust and fulfill thier promises if it fails to do so, maruti suzuki's loyalty. It is the being installed anand moter is responsible.
        Maruti Insurance customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2019
        Maruti Insurance Customer Care's response
        Dear Sir/Madam,

        Greetings from Maruti Insurance!

        Please be informed that we have registered your complaint with the ticket number MI[protected]. Also, we have escalated your concern to the concerned company for further assistance.

        You may write us at [protected]@mibpl.co.in if you any other query.

        Thanks and Regards
        Maruti Insurance
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          D
          Dhrub2018
          from Delhi, Delhi
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          Address:New Delhi, Delhi, 110049

          Missing parts and work not done properly
          On 8th august 2019, i left my car mp04cc6947- alto at nexa rana motors pvt. Ltd b-242, okhla industrial area, ph-1 new delhi-110020 for repairing of accidental damage through insurance claim.
          On my repeated demand, they delivered my car on 25th august 2019. During initial inspection of my car, i found
          1. The damaged part after repairing not fitted properly.
          2. The central lock is working.
          So i refused to take my vehicle and on promising by body shop manager mr. Vansh mehra for doing all these work, will return on 26th august 2019
          On 26th august, when they delivered without doing anything of above mentioned work. This time again i checked vehicle properly found that
          3. The mud flaps was missing
          4. The ply board above the spare wheel was missing.
          On checking the bill found that wrong item listed
          5 rear bumper paining on demand which was not covered under insurance claim : i never raised the demand nor they asked for permission
          This time i refused to pay 100 percent they raised rs 15115. So i paid, rs 11000 and rest will be paid on settlement of my issues.
          I complained to maruti on 25th august. The reference no. Is [protected]. Unfortunately they have closed the case without my knowledge
          Again i called maruti, provided new reference no. 87833396 on 29th august.
          Though there is communication from nexas, but they are not ready to take action except the point no. 1. They agree partially to complete the point no.1
          Maruti Insurance customer support has been notified about the posted complaint.
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            P
            PiyushAPatel
            from Mumbai, Maharashtra
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            Address:F 604 Malabar County 1, Near NIRMA vidhyalaya, Dr babasaheb aambedakar road, chharodi, Ahmedabad, Gujarat, 382470

            Dear team,
            I have renewed car insurance on 17/06/19 as below details but insurance paper yet not received. Request you to send hard copy and soft copy as earliest.

            Premium receipt
            The premium for your maruti insurance broking policy no. 3001/mi[protected]/00/000 has been received.
            Insured name: piyushkumar anilkumar patel
            Model: swift
            Premium: rs. 16537
            Mode: eft
            Thanks
            Piyush patel
            +1 photos
            Maruti Insurance customer support has been notified about the posted complaint.
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              S
              sanket123**
              from Kolhapur, Maharashtra
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              Address:Sindhudurg, Maharashtra, 416523

              My car had got an accident on 07/07/2019. And i surrendered my car in saple auto services in kankavli on 08/17/2019. And now my car is ready. We claimed for the damage of the car and all bills are submitted from saple auto care kankavli. My car was ready on 30/08/2109. But there is no response from your insurance team. According to saple auto service there is no response from your side and they are still waiting for your response. Please issue the same.
              Maruti Insurance customer support has been notified about the posted complaint.
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                A
                arjun@tondon
                from Mumbai, Maharashtra
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                Address:41 new Jawahar Nagar, 144001

                I having brezza car purchase through maruti dealership at jalandhar lovely motors. The first year policy i purchased maruti insurance of icici lombard policy number 300/mi[protected]/00/000. The policy was due for renewal on 23.08.2019 and maruti dealership insurance department guy has come and collect renewal premium in cash and i got renewed insurance policy from icici lombard 3001/mi[protected]/00/000 valid till aug 2020.in the mean time on 14 aug 2019 my car encountered a minor accident and i inform maruti dealership for insurance claim that is under process. However to my utter surprise i got a call from lovely auto insurance department that since i submitted a claim in existing icici policy hence revised policy has to be cancelled and without informing proper details of revised policy they cancelled my renewed icici policy and shifted me oriental insurance policy that i resisted and don't want also. They have not taken any signature for revised policy. This is totally mis seling dealership part. Kindly look into matter and resolve the issue as i want to continue with icici policy. My particular are as under:
                Arjun tondon
                41 new jawahar nagar jalandhar 144001
                [protected]
                Maruti Insurance customer support has been notified about the posted complaint.
                Urgently require my softcopy of my car policy[protected] to my mail I'd [protected]@yahoo.co.in
                I[censored] need further details mail me.
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                  P
                  Prof. Iqbal shah
                  from Mumbai, Maharashtra
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                  Address:Ganesh Nagar, Osmanabad, Osmanabad, Maharashtra, 413501

                  I insured my four wheeler in oct of 2018. At the same time it was offered by your insurance office of solapur that, they are giving voucher of rs. 2100/-. It is very sad to say that till today nothing is been given. I contacted many time but only they told me that, we have sent it but to whom they have given don’t know.
                  It is very regrettable that such type of things happened in your nominated company.
                  I never expect for such kind of deliberate negligence by your office of insurance.

                  Name. Shah iqbal shabbir
                  Car type: dezire 2017 vxi
                  Registered no. Mh 37 v 0825

                  Insurance copy also attached
                  +1 photos
                  Maruti Insurance customer support has been notified about the posted complaint.
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                    F
                    FaisalPuthoor
                    from Mumbai, Maharashtra
                    Report
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                    Address:Maruti Insurance, Plot No.1,Nelson Mandela Marg,Vasant Kunj II,Vasant Kunj,New Delhi,Delhi 110070,India, New Delhi, Delhi, 11070

                    My brother's vehicle got off while travelling through water because of heavy rain a height which will immerse the tyres. And engine got off because of this .Maruti Insurance is not providing insurance for engine clean up work, which is the mandatory thing to do when water enters through silencer to engine .My brother's vehicle is in warranty period of maruti .Maruti Insurance customer care is saying that in comprehensive coverage they will provide only accidental damage happened directly to a part .If water entered directly to engine they will provide. Otherwise not .
                    In this case water entered to engine through silencer that's why they will not give insurance.
                    Maruti Insurance customer support has been notified about the posted complaint.
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                      S
                      Sunilk84
                      from Hoshiarpur, Punjab
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                      Address:274 golden avenue Jandiala guru Amritsar, 143115

                      I have got accident my car number pb 02cm 0802 swift dzire. My car is at cm autos rupnagar punjab they all force me to claim full lose about my car. But i want to repair my car. I have maruti insurance bumper to bumper insurance. I don’t have big money to buy a new car but cm autos rupnagar punjab don’t accept my insurance. I have full bumper to bumper maruti insurance. You can check from my car number that is pb 02 cm 0802 maruti swift dzire. I don’t want total lose of my car. They cheat me by adding another charges to increase repair estimate against my total insured value of car. But i know they cheat me and make me fool. So please help me to repair my car asap. Please help me to solve my problem.
                      Regards
                      Sunil kalia
                      Amritsar
                      Punjab
                      [protected]
                      Maruti Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 22, 2019
                      Maruti Insurance Customer Care's response
                      Dear Sir/Madam,

                      Greetings from Maruti Insurance!

                      Please be informed that we have escalated your issue to the concerned insurance company and they will get in touch with you soon.

                      Also, please use the ticket reference number MI[protected] for further communication and you may write us on [protected]@mibpl.co.in.

                      Thanks and Regards
                      Maruti Insurance
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                        A
                        apatelsuratdonear111
                        from Surat, Gujarat
                        Report
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                        Address:A/303, Amarjyot apparment, Surat, Gujarat, 395006

                        Dear sir,
                        I have many times call to customer care and local katariya branch for my car accident but not revert and respond by person then today i was goto katariya - dumas road for visit then his call me today not any one meet here for any insurance work and his told me required insurance claim & serivice coupne.

                        Also, last sep-2018 i was meet at my office and his call me for 1 service coupne & 1 claim fees free voucher will send to you but not given me till date.

                        Today i have discuss but his not proper answer, kindly guide me and clear this matter on priority.
                        Maruti Insurance customer support has been notified about the posted complaint.
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                          S
                          Sunilk84
                          from Hoshiarpur, Punjab
                          Report
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                          complaint about cm autos rupnagar punjab

                          Address:274, golden avenue ,Jandiala guru, Amritsar, punjab, 143115

                          I had got accident near rupnagar punjab on dates 09/08/2019. I have swift dzire vdi. My car is there at cm autos but still from 09/08/2019 no single required action taken by cm autos and maruti insurance. I have hdfc ergo maruti insurance. No surveyor comes to surve my dzire car from last 09/08/2019. I want to take a quick required action against cm autos and maruti insurance officers.
                          My car number is pb02cm 0802...
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                          L
                          Leo william Joseph
                          from Ottappalam, Kerala
                          Report
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                          Address:643101

                          I have a maruthi baleno with reg. No tn43h9876. My last year policy
                          No is[protected] in the name of mr. Leowilliamjoseph.
                          My policy expired on 24july 2019. On 17th july i had paid my premium of
                          Rs.12312 as cheque to your local maruti agent at aadhi nexa servicecentre
                          At kotagiri nilgiris where i went for routine servicing of my car.
                          So far i have not recd my policy. The local agent does not give a proper reply.
                          I am unable to drive my car without my insurance policy. My cell no is
                          [protected] please do the needful
                          Maruti Insurance customer support has been notified about the posted complaint.
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                            R
                            Rinku Ashu
                            from Mumbai, Maharashtra
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                            Address:Gaya, Bihar

                            My car no jh05ay4635 my policy expired on 27 may19. I'm going for medical issues in vellor. When i came my town and call to karlo maruti show room gaya bihar on 4 aug 19 to renew my policy by inspection car on my home. They are told to me u come on show room with car and nessary documents. How can i ride my car without insurance policy on road. Karlo maruti show room gaya bihar 10km far my house. I'm call on 33774477 call center and registered my complaint on 8 aug 19 at 4.00pm. My ticket no mi[protected]. But not take any nessary action about my complaint. And not any back call regarding my complain form maruti insurance. Why... Thank you
                            Maruti Insurance customer support has been notified about the posted complaint.
                            Required to renew policy, previous original unable to search
                            Ramia Gowthaman Sureshbabu's reply, Aug 12, 2019
                            my policy renew is nearing
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                              M
                              ManishGarg4047
                              from Gurgaon, Haryana
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                              Address:Delhi,Gurgaon, 122002

                              I registered my complain regarding below issue and their system failure on 31st july 2019, after that i have called them many times but every time, it is same response that our concern team will contact you, either these people dont want to handle the issue or unskilled people are unable to understand the issue and problem in their system

                              Poor response not even in this case, same thing happened in past with my other car

                              Issue :
                              My car policy expiry date was 29th june 2019, on 21st june 2019, "competent automobile" insurance team executive collected cheque from my place and handover the draft copy of policy to me, on 29th june late evening, i called to customer care to check the status of my new policy, they told me that your car policy is activated and renewed, on 12th july 2019, i got message from "the new india assurance co. Ltd" that your cheque is bounced and your policy is cancelled, now my car met an accident on 05th july 2019 and policy is cancelled, now who will be responsible for such delay in communication and improper handling, still no body is giving any proper response

                              Here i want to ask few question to these people
                              1. On 29th june 2019, on what basis they told that you policy is renewed
                              2. On what basis, they cancelled the policy, why they didn't inform me for other option for payment
                              3. Why it was not communicated on time? Will it take one month to encash the cheque, what type of system they have?

                              Still no body is there to support on mentioned issue, better not to choose maruthi insurance, i have faced many issue in my previous claim with other car also.
                              Maruti Insurance customer support has been notified about the posted complaint.
                              Please provide me copy of my policy no[protected] for my car MH40AC6954 on My registered gmail id.

                              Thanking you
                              Devashish Misal
                              Tejas Misal's reply, Aug 7, 2019
                              gmail id for soft copy - [email protected]
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                                H
                                Hardish
                                from Gurgaon, Haryana
                                Report
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                                regarding insurance claim period

                                Address:Ranchi, Ranchi, Jharkhand, 834001

                                Sir actually my car celerio vxi amt which is under insurance got a very little dent on one side of door and bumper by another vehicle and i wanted to claim the same so i approached the workshop they told me that it will be solved and told me to give 1000 fee i agreed but they told me to hand over my vehicle to them for 12-13 days which is very long duration for that so i requested them to please apply for the claim and when the claim comes...
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                                H
                                Hardish
                                from Gurgaon, Haryana
                                Report
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                                regarding insurance claim

                                Address:Ranchi, Ranchi, Jharkhand, 834001

                                Sir actually my car celerio vxi amt which is under insurance got a very little dent on one side of door and bumper by another vehicle and i wanted to claim the same so i approached the workshop they told me that it will be solved and told me to give 1000 fee i agreed but they told me to hand over my vehicle to them for 12-13 days which is very long duration for that so i requested them to please apply for the claim and when the claim comes...
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                                R
                                Rejeesh Pillai
                                from Mumbai, Maharashtra
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                                Address:Mili Apartments, Ayiroor, Thiruvananthapuram, Kerala, 695310

                                Reference to the above mentioned subject. Please be informed that i have renewed my car insurance policy on the 25th july 2019 and made the payment on the same copy of the receipt attached.

                                While making the payment i already informed the staff regarding the delivery of the policy on the next day to my new residence and he agreed for the same. This is because if the policy is been send by post it will not come to me and nobody is staying in that address and he agreed to deliver the same on the next day.

                                His contact number is +91 [protected], i called him on the next day many times he did not answer, then i called the ernakulum office and informed ms revathi ([protected]) the one who misleaded into this policy. She offed me a package in order to renew this policy from popular maruthi.

                                I regret to inform i did not get the hardcopy of the policy document as well as the offer package until this time and i am really unsatisfied with the kind of service from your team.

                                I hope and i kindly request you to look into this matter and do the necessary action asap.

                                I have also send an email to the debar popular maruthi.

                                Hope to hear from you soon.

                                Kind regards
                                Rejeesh
                                +1 photos
                                Maruti Insurance customer support has been notified about the posted complaint.
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                                  S
                                  Sergeant
                                  from Bengaluru, Karnataka
                                  Report
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                                  Sir, i have paid rs 13721/- to the company through sbi transaction id for the same is[protected] on 16/7/19 for renewal of vehicle insurance of reg no kl 31k 9536. Company not renewed my policy in time and my policy lapsed on 18/7/19. On 22/7/19 the company refund my amt with a letter stating due error in their payment gateway lapse occurs. Money came to bank on 25/7/19.in between on 24/7/19 the client is forced to find out yet another rs14974/- to renew his policy as a vehicle on road without insurance is of great risk and liable to be punished. I request the company to elucidate the reason and to clarify who is responsible for the lapse causing inconvenience and mental torture to the client through mail on 24/7/19 replied by company requesting to give the engine number and chassis number of my vehicle for future assistance. I as a client of the company is not satisfied by the reply and himself felt humiliated. I request u sir a clear report stating who is responsible for the lapse causing inconvenience and torture to the client.
                                  Maruti Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2019
                                  Maruti Insurance Customer Care's response
                                  Dear Sir/Madam,

                                  Please share the policy/engine-chassis number, which will enable us to assist you further.

                                  Regards

                                  Maruti Insurance
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