Maruti Insurance Complaints & Reviews

I have online renewed my car insurance policy on 2nd January 2010. The spayment was made online on same day. Despite my requests to Maruti Insurance and Royal Sundaram Allianz Insurance co. I have not received policy. No any reply from companies in this respect. Further on my telephonic contact to Maruti Insurance, they have directed me to talk the Roral Sundaram. On my contact to Royal Sundaram, they told me to talk to Maruti Insurance. No body is ready to attend me...

Hello,
I would like to introduce myself as Jayant Banerjee whose vehicle maruti Estilo with No. CG07 M 6507 met with an accident on 2nd August 2009. We took the accident vehicle to Sparsh automobiles Raipur thinking of fast settlement. But only the survey has been done and no other procedures have been taken place till date.
We filled the claim form on 3rd August and were cooperated by one Mr. Abraham from Sparsh Automobiles accident repair division. On 3rd August estimation of the damaged vehicle was done by the showroom and presented to the Iffko Tokyo Maruti Insurance company, Surveyor from Insurance company came for inspection after around 10 days..
We continuously met Mr. Abraham who gave us the no. of the surveyor Mr. Shyam Chabra, and kept calling him at least 4-5 times /week enquiring about the development. We were asked what we want and we said we want a total loss and he filed the case accordingly to the insurance company and said lets see what decision comes. We kept getting very cold response from the surveyor. He kept giving us various reasons for more than 2 months which was not liable.
After pressuring the surveyor he said total loss had not been accepted and we are trying for the body shell and filed the paper accordingly but no response after that from him. Then suddenly one day we received a letter from the surveyor asking to get an estimate for the cutting and welding of the body parts which when discussed and also confirmed by the surveyor that Sparsh automobiles have denied to do this kind of surgery which is not possible. Another inspection was done by the surveyor with his assistant Mr. Ganesh and they confirmed that since the repairing cost is so high we will give the order for the replacement of the entire body shell. Mr. Abraham asked for the work order and he said it will be given after the replacement is finalized by Iffko Tokyo. Then again 2 weeks passed and my father received a call from Mr. Chabra saying that you can ask Mr. Abraham to start repairing the vehicle. When contacted by Mr. Abraham he said he has not received the work order and he can’t start the work. I made a call to Mr. Chabra and asked Mr. Abraham to speak to him who again demanded the work order. Mr. Chabra said he can’t give the repair order in writing as this is not the policy of the company. My vehicle had been lying at the roof of Sparsh Automobile for almost 5 months and due to this all the tires had also been damaged. Kindly provide a suitable solution as this case is giving a very big mental harassment. The vehicle was financed by ICICI bank and we are paying the monthly installments regularly though our vehicle is lying at the roof.

Thanking You,

Jayant Banerjee,
54 Shristi Garden,
Opp Airtel Office,
Ring Road No. 1.
Raipur.
Mobile:[protected].

My maruti alto car BR1Z 9473 is insured with maruti insurance through New India Assurance,by Goods Car Care,Nishat ganj, Lucknow,( policy no.[protected],period of insurance 19.05.2009 to 18.05.2010), I have claimed for damages on 6,07.2009,survayour was Mr.Manish Srivastava and vechile was repaired at V.S.Motors, Babuganj ,Lucknow,yet the company has not made the payment nor has convayed any message regarding the payment.I have talked to Mr Sandeep dayal ( ph no [protected]) and Mr. Devesh Regional manager,New India Assurance (ph [protected]), but no proceedings have been made till date.

I own a Maruti Alto car DL5CF 1325. In February 2009 thieves broke the window of the car and stolen ECM. I lodged an FIR immediately and got the vehicle repaired in the workshop and have paid for the same. Till now 8 months have passed Maurity Insurance has not settled my claim. I kept on calling the insurance officer at ghaziabad office. Envery body is passing on the bug.

I GOT MY CAR INSURANCE RENEWED FROM MARUTI INSURANCE THROUGH ITS DEALER BAGGA LINK MOTORS, PATPARGANJ, DELHI ON 26.04.2009. I ISSUED A CHEQUE FOR THE SAME. HOWEVER TILL DATE THE POLICY HAS NOT BEEN ISSUED TO ME. THE DEALER IS NOT COOPERATING AND DELAYING THE ISSUANCE OF POLICY IS DELAYED. PLEASE DO THE NEEDFUL.


VINEET SINHA...

Hello,
I would like to introduce myself as J. BharathRaj whose vehicle maruti Dezire with No. KA-13M6056 met with an accident on 27th february. We took the accident vehicle to Mandovi motors Mysore thinking of fast settlement.But only the survey has been done and no other procedures have been taken place until date.
We filled the claim form on 28th February and were cooperated by one Mr. Krupa Shankar from Mandovi Motors accident repair division . On 2nd March estimation of the damaged vehicle was done by the showroom and presented to the National Maruti Insurance company, Surveyor from Insurance company came for inspection on 5th March.
we kept calling Mr. Krupashankar who gave us the no. of the surveyor Mr. Kothari, and kept calling him atleast 4-5 times /week enquiring about the development. We were told that since it was total loss we were supposed to have a meeting with The Divisional officer of national Insurance .We kept getting very cold response from the surveyor. He kept giving us various reasons for more than 20-25 days which was not liable.
After pressuring the mandovi people a meeting was fixed with Insurance case worker Mr. Balaram on 30th March. Lot of personnel questions were asked during this meeting which we felt was not at all necessary. We agreed for salvage loss settlement, and they told us that the Insurance company would invite all the rick buyers for quotation after which our settelement will be done.
Nothing has been done until now. when will our settlement happen . We have already booked another Dezire which we may get in another 10 days. Before that our vehicle loan has to be settled in the bank. we have undergone lot of mental stress from the maruti group as well as the Insurance company which we were not ready for, after the accident . What are we supposed to do .( How many days are required for the insurance claim settlement of such total.loss vehicle?) please explain and request you to do the needful as early as possible

Thanking you
J. Bharath Raj
Sri Jagadamba Automobiles,
Santhepet,
B.M. Road,
Hassan 573201
[protected]

Dear sir,

I own martuti 800 Ac car, three months back this car i had purchase from my company, and get the registration . on this basis i had asked fro rohan motores dehradun to endorresed my insurance on my also. but from last three months insurance executive of rohan mottors giving me fake answer that they are trying to endroseed and will be reply back as soon as possible, and from last three manths i am making call these people but not geying any satisfactory reply.

thanks