I would like to introduce myself as J. BharathRaj whose vehicle maruti Dezire with No. KA-13M6056 met with an accident on 27th february. We took the accident vehicle to Mandovi motors Mysore thinking of fast settlement.But only the survey has been done and no other procedures have been taken place until date.
We filled the claim form on 28th February and were cooperated by one Mr. Krupa Shankar from Mandovi Motors accident repair division . On 2nd March estimation of the damaged vehicle was done by the showroom and presented to the National Maruti Insurance
company, Surveyor from Insurance company came for inspection on 5th March.
we kept calling Mr. Krupashankar who gave us the no. of the surveyor Mr. Kothari, and kept calling him atleast 4-5 times /week enquiring about the development. We were told that since it was total loss we were supposed to have a meeting with The Divisional officer of national Insurance .We kept getting very cold response from the surveyor. He kept giving us various reasons for more than 20-25 days which was not liable.
After pressuring the mandovi people a meeting was fixed with Insurance case worker Mr. Balaram on 30th March. Lot of personnel questions were asked during this meeting which we felt was not at all necessary. We agreed for salvage loss settlement, and they told us that the Insurance company would invite all the rick buyers for quotation after which our settelement will be done.
Nothing has been done until now. when will our settlement happen . We have already booked another Dezire which we may get in another 10 days. Before that our vehicle loan has to be settled in the bank. we have undergone lot of mental stress from the maruti group as well as the Insurance company which we were not ready for, after the accident . What are we supposed to do .( How many days are required for the insurance claim settlement of such total.loss vehicle?) please explain and request you to do the needful as early as possible
J. Bharath Raj
Sri Jagadamba Automobiles,