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Maruti Insurance Complaints & Reviews

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Updated: Feb 7, 2024

Complaints 621

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80

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541

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Maruti Insurance reviews & complaints page 17

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Respected sir
I would like to inform that my maruthy swift (Reg no kl 05ag 324) given at the avg workshop on 26/08/2018. But they delayed to inform the insurance company and the insurance office deny to accept the damage caused due to flood and delay. When i made an enquiry to the surveyor mr. Biju t s he reacted very rudely, as a teacher it was very disgrace to me. But later he agreed to give the insurance benefit. Later on 6/12/2018 they finished the work and the surveyor submitted the report on 10/12/2018. But the insurance office informed me that they cannot give cashless service and inform to pay the entire amount to release the car, otherwise to wait for 14 days. As i am going through a hard phase with my disabled child without my car, i humbly request you to take necessary action immediately to release the car.
Yours faithfully
Saban m v

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Address: Thrissur, Kerala, 680732

Sir I have purchased insurance policy on 03/01/2018 and policy no is[protected] invoice no is[protected] through electronic payment method and an amount of Rs 4996/- deducted from my account,
when i submiteed for claim at popular vehicles they are telling that the policy is not existing
Please guide me

Yours faithfully
Sasidharan K N
Mob No [protected]

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Address: 560043

Website: [email protected]

I have renewed my car insurance policy number og[protected]-00045766 on 30.11.2018 by paying premium online. I got a sms stating that my policy is issued and it will be mailed to me within four hours. But even after 36 hours also i have not received the policy. They didn't respond to my email also. Once they get the premium they just forget to even look at the customer.

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Dec 01, 2018

Updated by K Gopalakrishna Bhat Inspite of informing them last year itself, they have not corrected my email ID as [protected]@gmail.com .

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Address: 500078

I renewed our car insurance vehicle no. Ts07ee9061 on 14.11.2018 through maruti insurance at acer motors, trimulgherry, secunderabad. Still we have not received original policy bond from them.

We have called over phone to them several times but we have not received any correct response. Always they are telling that, policy bond has been issued and that is with the courier people. But as such we have not received any original bond from any courier.

Concern person of the insurance department is completely hopeless and not supportive. Badly we need the original insurance policy bond, as we want to go out. We filed a complaint in maruti helpline madras, regarding this issue on 25.11.2018, still there is no response at all.

We really tired by the service of maruti insurance. Kindly try to understand our problem and help us immediately.

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Address: Jamnagar, Gujarat, 360520

Kindly send hard copy of insurance as wel l send soft copy on my email raj. [protected]@gmail.com my vehicle number is rj19cg4029 maruti swift dezire. Hard copy still not received and soft copy also not received on mail. Kindly send it on mail as well as hard copy on address mentioned during online policy purchase.. I will be thankful for your kind gesture

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi,

My policy got expired on 29 nov 2018, i got a call from fair deal sector10 noida to renewal the policy. I told them to come on my office address and get the money. But their executive made false promise by morning to evening but never came to collect money. My policy got expired still i did not get my new policy after doing everything. I was always getting my policy on time since last six years but this time their services are pathetic. Please take some action against these guys (Rasmi and akash from fair deal noida sector 10).

Thanks,
Rohit
[protected]

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N

Nishant thekkethil

from Delhi, Delhi

Dec 3, 2018

I have renewed my Car insurance with you in the month of october and still have not received the original certificate

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Address: New Delhi, Delhi

Sir, i have purchased maruti suzuki wagonr gj26n1546 on 30 nov 2017 & renew insurance on 20 nov 2018 through maruti suzuki dealar. Both time thay issued photo copy of insurance which is not readable. At the time of diving compitant authority demands orinal insurance copy i can't provide them & i have to pay penalty. I have not got orinal insurance policy on company letter ped.
Thanks

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Address: Jaipur, Rajasthan, 302012

Sir, my vehicle rj 14ac4555 met accident in the month of may 18, my vehicle insured with oriental insurance maruti portal.

I have submitted all claim related documents along with neft details but till now neither claim setteled nor any information recevied.

My vehicle also got total loss, so we are suffering without vehicle and also suffering with financial situation.

Overall we feels that very poor customer service by maruti insurance, we are completely fadeup with this.

Sir with humble request please look into the matter, my details are as below:

Prakash gurjar
Policy no : 215700/31/2018/151768
Vehicle no : rj14ac4555
Loss month : may 2018
Mob : +91-[protected], [protected]
Email : [protected]@yahoo.com

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Address: Jaipur, Rajasthan, 302001

Dear Sir/Mam,
Need a duplicate car insurance soft copy policy of my car as I am not able to find it...May be lost it...Last year it was renewed by vipul Maruti Insurance...
I am sharing some details for your help so that you can easily find it and plz send a soft copy on my mail...

Name-Dr. Sandeep Khandelwal
Make-Maruti Swift Vdi
Reg. No-RJ14-CQ-4645
Eng-326708
Chas-342658

Regards:

Dr. Sandeep Khandelwal
Mob-[protected]/[protected]
Mail id- kamal.[protected]@gmail.com
Mail id:- [protected]@yahoo.co.in

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A

Ankit.V.94

Nov 26, 2018

Please provide me copy of my policy no. 3001/MI[protected]/00/000 for my car no. DL8CAL3966 which is urgently required for duplicate papers of car from RTO office as the original is misplaced. Please don't treat this as a complaint.

My Email ID- ankit.[protected]@gmail.com

Thanking you

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Address: Hyderabad, Andhra Pradesh, 502032

Kindly send me a renewal notice with the calculation of the renewal premium to be paid by me. The visiting person could not give me the detail and the logical explanation regarding the calculation of the premium.

If online payment of the renewal premium is possible, then kindly guide me suitably regarding that.

Thanking you,

Jitendra mathur
Mobile no. : [protected]
Car no. Dl 9 c s 0206

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Address: Allahabad, Uttar Pradesh, 211002

My policy by the insurer SBI general insurance with No.[protected]/R71394060 was booked online on 11th of Oct and was subsequently cancelled. I got my HDFC Ergo policy renewed on 13th of Oct through dealer with policy no.[protected].
I haven't got the refund for the cancelled policy even after passage of more than a month and even no one from the company is bothered to revert back. I mailed them and also registered the complaints through calls more than 5 times but all in vein. I expect you to take some action asap.

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R

Rishabh Bali

from Delhi, Delhi

Nov 29, 2018

Hi Team,

i have lost my insurance copy, request you to email me the copy as per the details mentioned below:

Owner Name-ANIL BALI
Policy No -[protected]
Chasis No - ma3fjeb1s00b30197
Engine no -D13A-3209301
Email ID - 777.[protected]@gmail.com & [protected]@gmail.com
Ph No - [protected]

Thanks
Anil Bali

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Address: Jind, Haryana, 126116

Website: www.marutiinsurance.com

On dated 18 aug.2018 my car was accident near gabipur village. in this accident my car 2 tyre was damaged. but server passed only one tyre and another one tyre not passed by server till date. for the same i have done complaint in maurti insurance complaint no. many times but till date they have not provided any resolution. so plz resolve my problem

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I had a car swift dzire (Model 2009) throughout insured by maruti.in august 2018 i sold this car and requested in writing to lovely autos jalandhar to give my ncb as i wanted to buy the new car. They told me to buy the new car and my ncb wil be adjusted in the policy of new car. On 13 sept 2018 i purchased new car (Ciaz) from lovely auto jalandhar. When i went to take delivery of car they told me that my ncb is awaited so it can not be adjusted in policy of new car and i was told to pay the whole amount of insurance of new car and i was assured that the ncb will be refunded to me with in 2-3 days. Since then i have been harassed by officials of lovely autos in one pretext or the other as i am continuously visiting them for this money and no refund is given to me till date
Regards. Dr. Rashpal singh sandhu.

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Car - maruthi clelerio
Kl-42 j-9012
Location - popular vehicles & services pvt ltd
Eranakulam, kochi, kerala

The car is total loss due the flood, car already took by the insurance company. And till date money is not settled

And from insurance company no respones till date and not ansewring the phone number which they provide. Very poor and fraud performance of your staff

I am awiting to puchase new brand maruthi car after the seltlement. But this kind services i want to be re think if continuing like further delay

Kindly settle my account without any further delay

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Address: East Champaran, Bihar, 845416

Policy no for br06ak4457 (Alto800 lxi) is[protected]. There is claim settlement pending for my policy. We have completed all formalities and submitted all necessary supporting documents for that through your survivor.
It is almost one month over but my money was not reimbursed by you. I have tried to contact with you over the telephone with i didn't receive any response from you.
Every time your executive making a false promise with us.

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Address: Gurgaon, Haryana, 122001

I have paid insurance premium due to wrong link sent to me by rana motors. The excess payment is not refunded to me even after one month.
Pls refund the excess premium paid else i have left with no option except file the complain before consumer forum for cheatig and fraud
The details are as follow
Regn no hr 26 ck 7267
Name lalit singh
Dealer name rana motor sec 14 idc gurgaon

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Address: Vellore, Tamil Nadu, 632012

My car no. Tn23ch8667. My 1st year insurance cover up to 2/11/18 they call me renewal i renewed policy 27/10/18 with gsnesh cars. My car damage on 29/10/18. I contact ganesh cars vellore they said you have to wait for 3/11/18. You renewed u can claim 2nd year policy start. Pls clarify what is the rules regarding. Pls help me. This is not complaint. Even ganesh cars people also don't know.

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Oct 31, 2018

Updated by Balajimrd Pls call me [protected]
balajimrd @gmail.com

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Address: 110087

I depoisted cheque of rs 16105 toward my car insurance renewal premium on 15/10/2018, for which areceipt no 22751was issued. But till date policy has not been received by me. On my enquiring on phone no [protected] and [protected] the lady always reply back we will call you but never a call came. I fail to understand is this the service for which maruti is known.
May irequest you to look into the matter and send me my car policy immediately. I request vyou to take suitable action against the concerend offical /dealer.

Vinay kumar jairath
[protected]

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J

Jeet lal Pal

from Kanpur, Uttar Pradesh

Oct 31, 2018

I have made insurance of my car on 30 sep 18 vide policy no.[protected] but till now certificate not received .

J

Jipul

from Bhavnagar, Gujarat

Oct 31, 2018

Vehicle Owner Name: Mr. JIPUL NARENDRAKUMAR MEHTA
Vehicle: D' Zire New VXI
Amount Received: Rs.12073
Proposal Number: R69843484
Transaction ID:[protected]
Reference No.: 015191

I have not received hard copy of my new policy. Pl provide the status & when can i received?

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Address: Ranchi, Jharkhand, 834005

I have paid the entire amount of premium as asked at counter on 20.10.2018.
My car insurance date of expiry was 26.10.18 midnight.
I have inquired the matter severally, even to the manager (Sudha Motor) but all in vain.
Now i request you to cancelled my request of renewal of policy immediately. As i have decided to opt for other company.
Car no. Jh 01 CE 6607
MOBILE NO. [protected]

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R

rammusuluri

from Bengaluru, Karnataka

Oct 30, 2018

I had renewed my Car insurance on 22nd October and policy[protected] has been issued. But I haven't received the soft copy on my registered e-mail. Please send the copy to my registered e-mail [protected]@gmail.com.

B

Bad choice

from Noida, Uttar Pradesh

Nov 6, 2018

Please provide me copy of my policy no[protected]for my car no DL.5C D 1326 for year 2017-18 which is urgently required as the original is somehow mutilated and can not be photo copied. Please don't treat this as a complaint.
Your co-operation in this regard will favour me a lot.
Thanking you,
Regards, Narender Pal

O

Obkrishna Obkrishna

from Kharagpur, West Bengal

Nov 6, 2018

I have not received the renuew cirtificate till now.
Details:
Obilisetty Suseela Rani,
Plot number -26, Road no-2, Vasant Nagar, Kukatpally, Hyderabad-50085
Car registration number-TS07EN5032
Maruti Celerio VXI AMT BSIV
Insurence expired on[protected].
Paid through Maruti Dealer. Check encashed.

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Address: Mumbai City, Maharashtra, 400703

Sir,

My name is vijay manohar patil having purchase maruti insurance from you vide policy no. 78129199 and my car's vehicle registration no. Is mh43at1729. I have lost my original insurance copy and not have original insurance copy.

Kindly send me the duplicate copy of my maruti suzuki alto k10 car at your earliest.

My email id is vijay. [protected]@gmail.com.

Please do the needful.

Thanks & regards

Vijay manohar patil

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M

Mahendirakumar

from Mumbai, Maharashtra

Nov 6, 2018

We have taken insurance from Maruthi for one of our car.
It been 4 months since I raised the claim still its not settled and nobody has a clue as when this will be settled.

Pathetic service from Maruthi Insurance.

Please help me to get this addressed.

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