Maruti Suzuki India Complaints & Reviews

Sir
My car no HR51BJ2237 wagoner
My nam Sanjeev Adhana
Sir Mari car m paint hua tha maruti tcs sec. 6 faridabad. M
Sir Mari car ka colour fead Ho gaya h company m dibara janay par unhonay kha yaha asaa hi hota h kahi or Kara lo ham Nani karangay sar maray sath behave achha Nani his sir mughay vha say bhar nikal Diya gaya
Sir menay 1 bar compland bhi kari koi nahi sunta
Sir menay car lakay koi Galty Kar di kya sir mari car ko abhi 6th months hua h
Sir Maruti say to koi or company ki car lay lata vahi thik rhata
Sir my phone no [protected].
Ad. Vill.Sidola post Tigaon distic Faridabad (Haryana) 121101.

My Car HR26CS4901 ( Alto K10 LXI CNG) is under warranty period. I have went to Rohan Motors Workshop, Gurgaon, Sector 52 to resolve CNG petrol switch issue yesterday. After 3 hours I got call that my Car has been repaired and issue has been resolved. So Today I went there to receive it . They force me to pay the bill and when I saw the Car, same issue is there. When I contacted service adviser he told me that bill is for labour charges ( and also told me that due to dust in CNG causing the problem so they cleaned it) and I have to pay. Now after 24 hours ( I have spent 6 hour there ), they are in no condition to commit on issue. I have included support document. Please find attachments.

Dear Team,
My car was accident on 25th Feb 2pm at Cherthala.I handed over to my car for maintenance on 26th Feb at Indus motors Cherthala.I met Mr Shebas i totally dissatisfied in your services. I took Bumber to Bumber from Maruthi but they are telling Break bush is not under cover.I need a favourable support from your side.

KL 32H 5854
My name:Sudheer Ghosh
My Con no[protected]

What is the reason behind difference in the main tyres and stepny in baleno alpha 1.2
all tyres are of R16 size but stepny is of R15 size with warning dnt drive above 80km/hr.is this a joke or something.stepny is such a neccesity in car and you are doing this kind of thing and no one is mentioning this at point of time anywhere at the time of inquiry or purchase.got my tyre blasted for some reason few days back then only it came in to my notice.and i was alone in night with no shop open to get the new tyre so had to drive long with the stepny tyre only keeping in mind that cnt drive above 60kmpl on this alone horror road.this is realy ridiculous.

Respected Sir/Madam,

I am the member of Maruti Suzuki family since last two years.I have Maruti car model CELERIO VXI AMT Registration No.MH46AL1933. last two years car performance was good but last one month I have problem in my car so I was going my near showroom SIMRAN MOTORS PANVEL to dignose the problem but I am surprise that how could the simran motors told me your car on testing last 25 days my car in simran motors hand only for testing in that time simran motors executives calling me 4 to 5 times for your car was ready but every time they only says its on checking. showroom executives not intimate me any progress or dignose and they cant find the problem and dignose properly. I was respect the MARUTI SUZUKI but simran motors have no structural process on client servicing & repairing it seems very peculiar that a proffesional organization like MARUTI SUZUKI. I guess have done a mistake by purchasing & trusting a brand like Maruti.
Would request service team of maruti india to take my complaint seriously & should understand the gross issue behind it an immediate response to my mail & resolution to my issue would be highly appropriate, but if the your team will not taking any action about my issue therefore I will going to consumer court and after that I am not responsible for it. Thanks
Best regards.
Sameer H Lad
Mob- [protected]
[protected]
Mail – [protected]@gmail.com

I have put in my car Maruti celerio for insurance claim on 21feb 2016at Dev Motors Aligarh and have also provided all relevant documents but till date no progress has been made but on the contrary I am asked to deposit again my original driving license and registration form.i fail to understand that once all records were checked then why are the Dev Motors Aligarh people harassing me.this is to be taken seriously by your office and ask the concerned Dev Motors to do the necessary at the earliest on priority basis since my official work is hampered.
Shaheen Athar
UP81BD1666

I am see a used car in thiruveni cars, i selected a car he asking advance payment of Rs.5000/-, i give a card and ask to swipe, Executive told me 2% charges will need to pay for swiping,
I ask him india move cash less transaction, central govt say there is no service charge on using depitcard swiping,
but he told me my company rules on swiping cards 2% charges applicable.
i give to advance in cash, i ask balance amt i will give chq, he told me give total amount in cash only...
Worst service on customer and Maintenance also bad, Executive drive the cars inside showroom rash-driving...

Sir/Madam
I have renewed my car insurance from competent executive (Rinki- +[protected]
Before insurance your executive Rinki said they provide you some gift
But now she is back with her words
During the insurance she said that maruti competent provide a car purfume & many more things like service washing coupons etc. In writing
Now she has denied to give me anything
Its a request that please take some action for wrong commitment
& in future I will not take insurance for competent or maruti
U losses the trust
Thanks
Pankaj
Dl2CAQ5467 SWIFT DEZIRE
Mob.:-[protected]

I have dropped my car dated on[protected] in damaged position for doing work properly and service adviser said that your car will ready on 15/02/2017 and i have also message dated on28/01/2017
but this company will not give my car on time and i visited the service center on 16/01/2017 and that time adviser name govind singh nathawal and astt. Workshop manager arvind sharma said that we will give your car on 18/01/2017 but he will not...
And till yesterday i have no information about my car and today i have visited the service center but he game me no response and he said that we will give your on 27/02/2017 . Ii am very sad and now i am travlling in bus and taxies. So please do help.

I gave my vehicle for service. After service my front glass was having big crack. Now they are telling that due to gas issue the glass has broken.

With in 2.5 years I just used only 10000 km and looking my car as baby. But hydernagar gem motors on the name of service they are handling car very negligently. It's waste of money to buy from them are to give service to them.

Thanks and Regards
Raghavendra Raju V V
[protected]

I had bought Ertiga VDI in April 2014. I got the gearbox problem cropped in when i was close to 48000 KMs. I couldnot shift from 3 to 2. Everytime i had to go to 1 and then to 2. I got is serviced from OM sai authorised service center for 8400 rs. and he told me that there wont be any problem for 2 years. He also said that this is a problem with most of the ETRTIGA and many other models also. I have now covered 72000 KMS and the problem is back again. Its only 9 months since i got it serviced and the service center guys say that there is no warannty MGA. Its really frustrating. This was my second maruti. My dads wagon R bought in 2007 is still going strong without any problem. I will not ever again buy a Maruti Car. Bad Customer services and i think they have started selling substandard products now..

A frustrated Maruti Ertiga Customer.
Anish Pillai

I gave my car for repair at the Magic maruti workshop in mayapuri New Delhi on 03 Feb.I was promised delivery on 13th Feb.But since i dropped my car i was never contacted by any excutives from magic auto to inform me about the status.While selling insurance Maruti never leaves any scopes but after that never got any help while filling the claim.i was clearly informed talk to insurance company directly.Where there is NIL customer service.I am terribly pissed off with the after sales service.This is digusting experience.I want it reaolved and my car delivered in 24 hours.

Hello sir, I am Virendra Deshmukh and I took a Maruti Suzuki Ciaz Rs from Chavan Motor's Solapur. But I totally dissatisfied about the company's policies like servicing, sales department etc. I already complaint about some noise from my car but till now they don't solve it. So I totally irritate from this. So please solve it as possible as. Thank you sir.

Dear team

I maintain problem in my dezir car which number is rj 14 cz 7566 in my car i facing the problem about break pad or suspense which is making continues noise. So am not satisfy with problem resolution i will go service center may time but they did not resolve the problem pls do the needful for best feed back from your end asearly as possible.

Hi,

I regret to inform you about the monopoly & casualness shown by Jyote Motors Bhubaneswar.I have purchased a new car OD 02 2584..Maruti Celerio...I hv given my car for repair since last 7 days...Neither they r responding to me nor hv received any information about my car...While enquiring about my car today, I hv been made to understand that they hv forgotten to initiate the process since I hv not done the follow up!They also said that they don't belive in TAT & hv no structured process on client servicing...It seems very peculiar that a professional organization like Maruti Suzuki...how seamlessly allowing such practices by its dealers, that to in a City like Bhubaneswar.I guess hv done a mistake by purchasing & trusting a brand like Maruti...I should hv gone for a foreign brand...my experience with other brands are very nice since I hv a international brand car as well...Would request service team of Maruti India to take my complaint seriously & should understand the gross issue behind it...An immediate response to my mail & resolution to my issue would be highly appreciated...Thanks.
Best Regards.
Debasmit Samal
[protected].

Dear sir/madam i mohammad anas had booked an maruti suzuki alto k10 from your mandovi motors yelhanka showroom.. It was done just because of your sales executive giving alot of calls for booking the vehicle and once before just giving the cheque i had asked him about the cancellation he said i will give you a full refund in a week if you want to cancel it he said, i have never visited the showroom even once nor had a test driven the vehicle that guy just collected the cheque from me and the vehicle was booked u was shocked.. I got many complaints from my friend about the shock absorbers and suspensions so i called up the sales executive suman and told him to cancel the vehicle because i was not satisfied and wanted to buy kwid which is actually better when compared. Suddenly he was like its not possible it will take time this that an all he started..
Then later my account was credited with 1000/- deducted if i ask him about that he told i dont know company rules this that.
1) who had signed the booking form?
2) who had signed the cancellation form?
This mandovi motors is full of fraud cheats customer.
I request the concerned to please take a stern action againts this fake signature tricks and train up your staff to a good level to manage customers and be true and loyal to customer always..

Thankyou
Mohammad anas
[protected]

Car valley new generation workshop,
Nh 47, near hotel travancore palace
Cherthala, alappuzha, kerala
Pin:- 688524
Date: 20 feb 2017

Dear sir,
With great grief and uncertainty i am writing this complaint to you and sincerely hope an immediate favorable solution from you.
On 2nd of january 2017, i have purchased a head lamp rh for swift dezire having the regn. No. Kl 32g 8746 (The customer name is salumon) from popular auto dealers pvt ltd, cherthala. The car has come for accident repair (Insurance claim) and delivered on 21st jan 2017. On 5th day, the customer called me and complained about the head lamp rh which has started rusting inside on deflector plate. As the vehicle was on a tour outside kerala, he brought the car only on 17th of feb 2017 for exchanging the h/l rh. When i contacted the above said vendor for the exchange of the lamp, he has refused to replace it.in turn i contacted their kottayam branch from where they receive the spares, unfortunately they too didn’t give a positive reply. The customer is very much particular about replacing the head lamp, kept the car with me in the workshop. Now the ball is in my court and request you to advise me how it resolve the issue.
Please intervene in the matter and give required instruction to the vendor for replacing the same at the earliest.
Regards,
Venugopal mn
Managing partner
Car valley cherthala
Mob. No. [protected]

Attachment: copy of the bill

I Have booked swift dizire vxi optional silky silver colour on dated 19th december 2016 from goyal motors nalagarh solan himachal pradesh but till date they do not clarify the date of delivery of booked car i am taking followup daily and agency person said that i will conform the availability of booked car tommorow or day after tommarow. on the basis of car booking and delivery i was tiedup with organisation for that vehicle now due to unaviability of car my tender is rejected and facing failure of commitment and loss of huge amount.
Booking detaill
Car-swift dizre vxi (o)
Colour-silky silver
Contact no.[protected]

I renewed my maruti alto 800 insurance from Magic auto Mayapuri, New Delhi.
They haven't provided me the cash back cheque.
There is an executive Ms.Bharti. Everytime I called her, she said that she will dispatch the cheque, but she didn't.
At the time of policy renewal she said that I will get 1 service of my car free. But on getting the papers I found that it is not free only discounted.
It's been approximately 3 months I am waiting for my cheque.

Please help.
Regards
Varun Mamgain
[protected]

मै दुष्यंत चक्रधर रायपुर का हु, मैंने आपकी sky auto true value से 27 Oct 2016 को 2nd hand wagonr खरीदी है, पहली बार मेरे RC में किसी और का गाड़ी का detail था, आज से १० day पहले मुझे RC तो दिया गया पर मैंने आज तक लगातार ऑनलाइन serch किया तो पता चला की, वो गाड़ी की रजिस्ट्रेशन किसी केदार नाथ साहू के नाम में रजिस्ट्रेशन दिखा रहा है, मेरी गाड़ी की नंबर CG04 HP 0350 है, मुझे जल्दी से समाधान चाहिए, 4 माह हो गया है, मै तो गाड़ी खरीद के परेशानी मोल लिया लग रहा है . आप लोग जल्दी से जल्द सही करावे. ताकि मै इन्सुरांस को b ट्रान्सफर करना है, जल्द से करेक्शन करावे.
Dusyant Chakradhar
[protected]
Raipura, Raipur (C.G.)