Maruti Suzuki India Complaints & Reviews

Team

I have booked wagon r lxi cng colour silver chasis no b41769 engine no 7818205 invoice no nm 437 10 16 car has been delivered without rto passing number has not been given to me since more than 2 months sales executive shahshank team leader sachin mahajan excel autovista pvt ltd khargar branch both are not at all answering my call and i had visited showroom no body is ready to address my issue due to which trust on this fraud showroom of suzuki which has given license to sell the car and not serve the customer with proper service could you allocate me proper person as well as escalation matrix who will give me proper details of my car. Treat this as a urgent action orelse i would fill a case against this fraud suzuki company who supports fraud showrooms

I have purchased dezire top end with magwheels which was company fitted. But they have not given magwheel for stepini. Leave that size of wheel in stepenie is different than other wheels. Such a big reputed company should nor try to save in not giving magwheel for stepini. Expecting positive response. Atleast mandovi people should have rectified it.
Dr Rajesh S
Mangalore.

Dear Sir/Madam,
With reference to above mentioned subject, I Shanti Kumar Jindal purchased Maruti Suzuki Ertiga ZDI+ on 03/01/17. Where I was harassed at the time of delivery of car, please note following:-
· I made full and final payment of car on 31/12/16 and took delivery on 20/01/2017, where I purchased car from Audi Motors, Churu and got delivery from Audi Motors, Jhunjhunu.

· Till date i.e 10/02/2017 I have not received Form No.22, where when enquired in Churu they said that we are cooperating that is more than enough and forced us to ask in Jhunjhunu. When we enquired in Jhunjhunu they said that the necessary form is at Sri GangaNagar for which it will take two to three days to make you available at Churu.

· We went to DTO office on 10/02/217 for registration where the DTO denied registration due to non availability of Form No.22. Kindly note DTO office 75 Kilometers from my place. I wasted my whole day there and still with no results due to highly unprofessional behavior of the staff and carelessness done by authorized personal of Maruti Suzuki Brand.

· Also I purchased extra accessories which were not available anywhere in Jhunjhunu, Churu and Jaipur. For which I suffered three days in Jaipur, Churu and Jhunjhunu.

Hence, kindly look in to the matter and answer the reasons for which I was suffered and harassed by such a big brand like Maruti Suzuki.

On 18/01/17 i was gave my scooter for service at dreamz motors pvt ltd. and i was told to supervisor that my scooter is vibrating when i start it and give exlater it starting to vibrate .
it was my third paid service bt my scooter constantly vibrating .
they don't have done any work in my scooter about my coplain .
pls take proper step about my complain.

Dear Sir,

DL8CAP5193
CH NO-MA3ERLF1S00504501
01/01/2017
Model-Eeco
Customer name- Pinki

Above said vehicle delivery taken from M/s Krish automobiles Jahangir puri
(Delhi) there are many issue with Krish motors and vehicle is heaving many
manufacturing defect.

After take the dilvery we have seen the one tyre budge at inner side on dated
03/01/2017 and we have visit Krish motors on dt-04/01/2017 at 141 kms. They have
removed the tyre and keep it with us and assured we will replaced it with in one
week. But till date tyre was not replaced and now they are saying, “ contact with
show room manger and show room manger saying contact with service resulted
customer was suffering and running between show room and workshop. Still the tyres
with M.s Krish motors (Jahangir puri) lot of time have visited but no response by
Krish Motors.

I have register the complaint on toll free number but also not responded the have
also refused to give complaint number, they have given the contact no- [protected]
& [protected] they are forwarded other person and other person forwarded other
person this practice is continues...

Sir, if your dealer will provide as such poor service then maruti suzuki brand
will be failed in market.

Request to you kindly help in this matter ASAP, as you know it is not possible to
visit at workshop per day.

With Regards
Amit
[protected]

With Regards

Vijay Kumar
[protected]

I booked Maruthi Suzuki swift VXI Optional Red colour on 20 Jan -2017 In Kalyani motors Bangalore (Mysore Road) but till now i didn't got confirmation of delivery. we want with 20th of Feb 2017

Distributor Name: Kalyani Motors
Place: Bangalore
Executive name: Chethan

Please follow up and do the needful

Adarsh

Email: adarsh.[protected]@gmail.com Contact No: [protected]

I got my alto dl 6cm 2505 serviced at maruti service centre . I was charged the amount for horn replacement. The car body minor repair, wheel balancing. But after 3 days my horn faced same snag as it was ear liar. I contacted to service centre. They sent their machanic and rectified. After one month at speed of 47 kmph my vehicle start vibrating. Now it horn also have old problem. Money has been charged for around 7000/-. Servicing is not done satisfactorily.

#Bad experience. I m nt satisfied with ur product. Myself #Ranjeet Singh on 1 feb 2017 i purchased #Wagon R commercial from #Fair deal car Budh Vihar on very next day i went to Amritsar with my family but when i was coming back from there i found some unusual problm in my New Car bcoz of ths problm in car i face two chance of #Accident.Really it was very bad i purchase new car to having lots of trust on Maruti but i m really disappointed.i send my car at service center but i didnt get any good response from there bcoz there r taking long time to resolve my problm n i getting loss in my business bcoz of late service.I going in consumer court to file complaint against this major Issue

I have bought a Zen estillo from Mithra agencies Himayathnagar 2010 model in March 2010.Same day from same show room another car of same model 2009 model also was bought by my parents. From day one my car had a tight clutch and steering. I complained about the same during all my free services check ups and also at every time I gave my car to servicing in their authorised workshop at musheerabad. The other car which was bought on same day never had this problem. They never took my complaint seriously and the problem is still there even today.I had arthritis of shoulder due to hard steering and arthritis of knee due to hard clutch. Each time I complained they told me as the vehicle gets older it becomes smooth and never bothered to address my problem.when I asked why this problem is not there for other car, they have no answer, and I requested to check if there is any manufacture defect they never bothered . Till day my problem is not solved. Just a few days ago too I adressed the same problem and even showed them the other car which we took at same time of same model from their show room for comparison they changed the steering rack as per the bill they gave me and clutch cable and said even if they change clutch assembly they cannot guarentee and the problem may recur. I am grieved at their attitude of not taking my genuine complaint seriously and checking it when the vehicle was new and till this day, I suffered with arthritic problems because of hard steering and clutch which were never solved from day one till today.Each time I complaint about the problem the Mechanic pays a deaf ear .I suspect some manufacture defect which they are not bothered to check or correct. I honestly hope my complaint reaches the companies customer care and they live to the expectations of its customers as trusted one for years and adress my problem and solve it atleast now.

I have purchased maruti vitara brezza ldi-o on[protected] from (chasssis no. 170942) lmj services ltd. Jodhpur vide registration no. Rj 19 cg 4080.
It is to inform you that the steel character "ldi" is not mentioned on back side of the above car weher as same model of other car has marking of "ldi" with steel character.
I am unable to under stand how your company has issued tested ok certificate which is mark on car.
Pl. Do the needful and satisfy me.

Regds

ashok chandra sharma
c/o lic of india
jaisalmer

I have alto 800 from beginning I have highlighted the issue of hard Stearing but still the problem not solved. Currently the noise of calliper has been observed and same has been also highlighted to engineer but during servicing they only done the greasing but now the calliper is in lose condition can be shake by hand. It's may be due to play in the calliper pin or fork. The servicing has been done at automotive aurangabad. Please look in this matter..

I had booked my car on oct 18, 2016 from Krish Automotors Pvt. Ltd. Pitampura. I have also attached the Booking receipt. Booking person name is Ankur Khattar. First he said, I will get my car by first week of January, after he said in 3rd week then last week of Jan. After that they said I will get my car by Feb 3, continuously just passing the days. I am totally frustrated by there false commitment and by the services of NEXA and I also hear from someone that they're selling the car's in Black. At this time, I have urgent requirement of car and they're just passing the days and not understanding my situation. Its my request please do something in this case and also investigate that why there is delay in delivering the cars by Nexa Pitampura is that true they're selling the cars in black and giving the preference to other customers. On other showrooms deliveries are quick as compared to Nexa Pitampura. One of my friend booked Baleno in same colour and in same variant after me and got the car before me. Yesterday, they told me that there're only eight car's more next to me and my no. is 9th according to the variant but they said need to wait till March. Totally dissatisfied by their services. I need my car before Feb 10.

Booking No: SOB16001399
Receipt No: REC16003107
Customer Id: [protected]

Thanks,
Rahul Kumar
[protected]

Dear sir, Dewar garage taratala services very poor quality's all categories there sttaf comunication of customers very poor my commercial vehicle body repair work done after five day its hamper to my daily income, and also i can not understand insurance policy cover all bill murch seperate bill, my request to you pl. Advice to Dewar garage improve job of quality. Thank you bhuwan

Dear Sir,
I purchased a new Swift Dzire car ( No. WB-08-A-1232) from the show room of Machino Techno, Alipore, Kolkata in Dec. 2014 in exchange of my Old i10 Hyundai car ( No. WB-26-K-0812) though Machino Techno old car sales services itself. All the papers were signed & formalities were completed by the representatives of M/s Machino Techno in Dec. 2014 itself.

But till date I am continuously getting call/messages related to fine imposed by Kolkata Police on my old car. Recently I have received such complains/messages in 27th January & 4th Feb. 2017. I have repeatedly requested the authorised representative of M/s Machino Techno ( Mr. Manish De) for last 6 months but of no use.

Earlier also I have exchanged my car 3-4 times through Hyundai & others, but did not face any such problem. If this is the type of dealing of your agency, myself & all people connected with me will never go for purchasing Maruti cars.

It is an utter harassment and I request you to please look into the matter immediately.

An early action is requested with feedback please.

Satyabrata Banerjee
Dy. Chief Engineer (Civil)
Damodar Valley Corporation
DVC Towers, VIP Road
Kolkata-700054
Mob: [protected]
mail-satyabrata.[protected]@dvc.gov.in
[protected]@yahoo.co.in

On 27/01/2017 I asked you to service the above vehicle SWIFT VDI.
When I collected the vehicle from you on [27/01/2017], I was told that you had carried out a “full service”,
and resolve all problems (malfuctioning indicator on dash bora was glowing )
they had diagnosed and changed all GLOW PLUG but i am having same issue from next day .
so get back to maruti automotive service station, kamptee road, Nagpur 440026
dashbord malfuctioning light is still glowing.
and this is not first time i am facing same problem from many days .
i told this problem evry time i service my car. but after some days having same issue.

kindly resolve this problem.

thanks & regards

As per Instruction from Delhi office we approached M/S. D.D.Motors Dehradun for procurement of a EECO Ambulance under DGS&D rate contract. After detail discussion with Mr. Ankit Goel of M/S. D.D.Motors, A P.O was raised along with D.D in favour of Maruti suzuki india ltd. for Rs.376910/ and Road Permit form17 bearing no. 519487.dt.03/12/2016. . The P.O was accepted in writting and D.D//Form17 collected by the dealer by sending representative to our office. But the P.O. along with D.D and Form 17 returned to us by hand and told that it could not be supplied as the DGS&D R.C has been expired on 31st Dec''2016 though we submitted our P.O. before 31st dec'2016 and after discussion only.

Director
THDC-IHET

Dear Sir,
We are purchasing the Swift desire ZDI on 2016 Feb the car engine noise there purchasing time, I am asking the technician he ask new model car all are same sound. I am not accept this type of reply I'll drive another ZDI it's good and smooth so kindly rectify my car fault or I'll text the review in social medias so kindly rectify the issue.

Regards
Dhananjay G
[protected]

1 .On 15th of December I booked my car from competent Motors Lajpat Nagar New Delhi on the name of Mr shivang goyal they told me that car is ready and he is going to deliver my car by 25th or 26th of December.
2. Then on 20th of December he called me and said that it is by mistake and they don't have car now.
3. Then I called your help line number and told them this whole story.
4.Then after that I have a conversation with the GM of competent Motors Lajpat Nagar on 24 December he said sorry for the inconvenience caused to you and told me that they will give me the car on the same price that were in December.
5.Then I waited for 1 and half month to purchase this car from competent Motors.
6.Now the chases number has been generated of my car .
7.And now he is going giving me that car with the Hike of Rs.12000.

If Competant Motors want to give me the car at newer price.Then, why their GM has done False commitment and fooled me.
Maruti please help me in this regard.
Maruti I can go to some other dealer in this 1.5 months but I not because the GM of Competant Lajpat nagar Manish has done the Commitment to me that he will be going to give me the car on the same price which was in December.
Maruti Please help me in this regard.
Tell competent to give me the car in the price of December and take the Strict action again Competant for playing with the Customer two times first on giving wrong commitment that they have car and second giving wrong commitment of Giving the car as on price which were in December.
Please help me Maruti as soon as possible.
Maruti now I want the car in accordance with the price of December.

With regards,
Shivang goyal

I've purchased Maruti Suzuki Diesel SHVS vehicle in Aug 2016 from Pune. This was purchased on company lease. Since the day of purchase the average milage of the car has increased from 12.4 to 17.5 KMPL. Per the sales advertisement this was quoted as 28KMPL. While I understand that this would be under ideal conditions and I am not looking for 28KMPL, but was expecting 22-23 atleast since I drive the vehicle on highway with limited break-clutch usage. Daily usage is @60KMPL and out of that @40KM is on highway. I do not have high speed blow/ac on continuously. During the 1st Free servicing I was told that after 5K running the average would increase. Now after 2nd Free service I am told that average would increase post 10K. In between the service team has done some manual adjustment on dashboard setting due to which suddenly the display average jumped to 25KMPL but the display number came down rapidly as the car ran for @50KM. (The actual average was always between 16-18KMPL only, it was just the display trick)

I purchased the high end car to save on fuel and also have environment friendly more milage car BUT so far for last 6 months, my experience is not at all worth on average/milage. Checked with couple of colleagues etc, so they mentioned 22-24KMPL for them on only diesel (not SHVS - where it should be more)

Request your urgent help in resolving this. Thank you.

Regards
Prasad
[protected]

I purchased a Suzuki access 125 from Ride Suzuki dealer, Uppal, Hyderabad. It is a new show room and they were giving a discount of rs5000/- as sales promotion offer. The offer was up to 26th January 2017. I purchased a access125 on 11th January 2017 and was given a discount of only rs 3000/-. Whereas someone known to me has got rs 5000/- discount. They are cheating on customers by not extending their offers to all evenly and are fooling customers. I would urge you to give wide publicity to this so that people are awakened to this kind of fraud indulged in by Suzuki dealers in Hyderabad. Thanking you, jayashree sivaraman