Maruti Suzuki India Complaints & Reviews

Hello sir,

I have booked baleno diesel alpha ray blue colour last month. I was told before booking that it will be delivered my end of this month. However till date there is no information on the same.

The sale guy who helped me in booking the car now have left the company i was told to contact other guy.. That person is trying to help me but i feel that person also have no information as when asked about the approrx date i was told they are not getting baleno diesel now from factory and there is no expected date also.

I sold my previous car as per the approx date given by sales guy... However i don't see anything happening now and now i am help less. I would request you to please help me on this. I would be greatly appreciate your help on this matter.

Thanks,
Vivek
[protected]

Sir,
I have booked a baleno urban blue in the month on 24.12.16 in nexa omr chennai booking enq. No.16005166 and form no.3415 by mgr. Surya while taking advance surya assured that delivery will done in march but i my self told to deliver in april and in the form the tentative date of delivery was given as 25.04.17. But when i hv made all the arrangements for the payment now they (Including one mr rajasekar) say that waiting period is six months and i have to wait and they are telling that i can take back the advance amount.
I had been maruti customer since 2000. Now i am pained by these kind of treatment i want to switch to some other brands if the car is not delivered on time as promised.
N. Tamilselvan
[protected]
I have booked a baleno urban blue in the month on 24.12.16 in nexa omr chennai booking enq. No.16005166 and form no.3415 by mgr. Surya while taking advance surya assured that delivery will done in march but i my self told to deliver in april and in the form the tentative date of delivery was given as 25.04.17. But when i hv made all the arrangements for the payment now they (Including one mr rajasekar) say that waiting period is six months and i have to wait and they are telling that i can take back the advance amount.
I had been maruti customer since 2000. Now i am pained by these kind of treatment i want to switch to some other brands if the car is not delivered on time as promised.
N. Tamilselvan
[protected]

Deaf team,

My self kulwant singh from jaipur, rajasthan. I'm using swift dezire tour vechile. Yesterday i'm reaching at kp maruti service center at mansarovar that time here executive check my cab very well and provide me job card with all details that we can't be find any blinking at image at meter. But your executive saying pump can't be work

Dear sir
My swift dezire tn 33 bd 6928 car was sent to yr ambal autos, erode just for oil service on 16.04.2017. I didnt make any complaints about car or milage. After paid nearly 8000, taken back my vehicle on that day itself.
Till that day average milage is 22 to 23 per litre before service. But after the service average milage is drastically reduced to 13.4.
On 18& 19 th, when i went to chennai from erode nearly i spent extra rs 2000 for fuel.
Till today my car ran 34000 kms onl;y.
Again on 20 th car was sent again to ambal, but no fruitful result. Even they didnt accept the problem.
Kindly do needful about this milage problem... Dr sekar, erode

Hi i bought new maruti swift dezire zxi in march 2014 from compitent hamirpur hp and after there 2, 3 servicing i face my problem with my car a poor quality responce i got from there many times i complaint about my problems but no responce i got and the problem remains same its really harrasment to me and its also a issue abt my life and my family life i want the company resolve my problem free of cost or gave me my mony back or replace my car with new one if the problem remains same ...its my req to company

Hi

I am using ritz liz 2013 model... I am facing the break failure issue when i am using ac.. It's scared for me to drive my car.. So i gave my car to maruti authorized delear to check the complete break system.. So technision has changed the break shoes, break oil and vacuum filters etc as well... But still the issue is not resolved... Please help me on this urgently...

Thanks
Tirumala kumar
[protected]

Meri gadhi ka no up32gm9937 h jisko banne ke liye hamne ktl lucknow me banne ke liye bheja jisme bahut ki ghatiya kism ka paint kiya gaya h aur 25000rs ka bil bhi liya gaya h jab hamne eski shikayat waha ke head se ki jinka naam mr santosh sharma h to wo ulta hamse battamizi karne lage fir hamne unki shikayat maruti rsm mr vikrant ko ki likin unhone koi bhi karwai nahi ki plz es par uchit karwayi kare taki age se kisi ki gadhi me lokal paint ka estimal na ho.
Aseemkidwai
Mb [protected]

Dear sir, madam
My suzuki access when i applied front break handle was shaking heavy and vibration also, i am intimated to padmaja suzuki show room in vijayawada raised the issue last two services but they are not resolved my problem if i ready to third service so kindly take the action (Padmaja suzuki showroom) vijayawada-520010. My scooter regestration number (Ap16dm9294).

I am manoj krishnannair nri working in kuwait i booked swift vxi optional from sri vatsa international pvt ltd nagercoil on march 6 2017 my booking id is[protected] and SOB16001063 but now my dealer told me that the vehicle alloted to me is only swift vxi not optional they told me that maruti now dispatch only vxi not the optional i need vxi optional please take this issue as serious and provide me the model which i have booked and even though i am a previous customer of maruti my request to maruti suzuki please provide the vehicle according to customer needs repeat these will affect your customers in future here after i wont recomment maruti vehicles to any others
Dealer Information ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­...⇄
Dealership State : TAMIL NADU Dealership City : NAGERCOIL Dealership Location : 253/D­1, K.P Road, Nagercoil Kanyakumari District, State: Tamilnadu Pin Code: 629003 Nagercoil

I would like to mention here that about a month ago, I bought a car Vitara Breeza ZDI from One-up Motors (Maruti Suzuki), Alambagh, Lucknow – 226005, having Vehicle Registration No. UP 32 HQ 5615.

The very next days after delivery of the car, I noticed some cloudy parts and bubbles on the driver and co-driver door of the car. then I spoke to the car dealership about the problem they notice the problem and send my car to their Maruti Suzuki Authorised service station on[protected] for fixing the problem.

After 15 days, the same problem was reoccurred. When I took my car to the Dealer (One-up Motors (Maruti Suzuki), Alambagh, Lucknow – 226005) they again sent it to service station for rectification of the problems and delivered the car to me after two days.

The same problem has again been noticed on[protected]. After just 20 days again i.e. 24-02-17 the same problem has been noticed on the entire body of the car.

When I visit again the authorised service station of the dealership they refused to resolve the problem and misbehaved with me.

Today i.e. On 23.03.2018 My car is still under repair with Oneup Moters Arambagh from last 20 days.

I brought the car for use my old parents and not to send it repeatedly to the service station for repairs or fixing problems. My father is suffering from heart ❤ problems. As you know it is very difficult to senior citizens or to repeatedly visit the service station.

I have booked swift desire car on March 17, in nellore, your showroom had given that we will deliver it on month ending ie on March 31, but they didn't...When I ring them, they said that we are giving 2017 model, for who had booked on after March 15, nd said it will be delivered by April 30, nd when today I spoke again or on April​ 18, they saying that will be delivered on may 15...What is this ? ... Rectify this problem

I had bought swift Ldi September 2015 after 22000 km. my car got stopped in between and its was giving starting problem. I was really got annoyed because after several crank it was not starting up but after some time, Again next day my car got stopped in highway and there was no garage nearby place.i called up to hare Krishna motor bhandup west then they took my car.Now they have mentioned that in most of the maruti diesel car high-pressure pump coming as a defective part.

As a very important part in the car how maruti suzuki india limited has designed the car recklessly.

Now i want maruti suzuki india limited to take necessary action to change my car high-pressure pump immediately and ensure it will not fail in future.I want root cause report why it has happened in my car and why high-pressure pump frequent failing in the maruti diesel car ?

If maruti will not take a necessary step the i will go for a legal notice and complain a consumer court notice to the company.

Maruti Suzuki is least bothered that its been 144 days i have not got a single reply from any one.

Tomorrow i am going to the consumer court and submitting the complaint directly.

I have purchased the Maruti suzuki swift ldi (O) on June 1 2016 friendly motors (India) Pvt. Ltd. Mysore. Till now the car has several complaints but no one has turned up to repair it properly. I have driven 7700 km till now. Y other model cars in swift variants are good. Turbo and low pick up not working properly and given so many times for service station but they are saying your car is good. All the doors are having noise, front steering and whole dashboard is having vibrations and noise. They had changed the wheel caps when I had given to service but in return if I ask them to replace they will reply you only have changed the wheel caps and blaming on us. I have talked with management people but they are so careless in delivering the words to their customers. Totally the car is not good. I have paid them 7, 40, 000/- but they have given me poor quality car. They are so many people who talk very carelessly to me that I have begged the car from their home and have given to me. Consumer forum has to take this on serious note and provide me the alternative. From June till now most of the time car is in friendly service station itself. It hurts to me a lot as I purchased my dream car and friendly motors did like this. Funniest part is sales team is not taking blame and blaming service team and service team is not good enough to provide me the resolution.

I forgot to update in the previous complaint. I had taken the car for low pick up after third time of complaining General Manager of Friendly Motors service station Mr. Bharath Madana told if your car is having low pick up why don't you buy Porsche car it is good with pick up. We middle class people are meant for budget car. Is this the way to give resolution? it has hurt me a lot for those words. Everyone are so careless to respond to me.

If I complaint to customer relationship manager friendly motors Ms. Nima Balal she is replying in favor of friendly motors and she is not giving proper response and she will run away if she's me. Totally a very bad company and they are making Maruti Suzuki to loose they value from customers. Please do something and get me the resolution. Maruti to take this up with serious note

Address: no 922, New Kantharaj Urs road, Lakshmipuram, Mysuru, Karnataka 570004

This is to Inform you that I have booked A Maruti Suzuki Delta Model
on 8th February, 2017. Although Ihad been informed that my chosen vehicle would be delivered to me around 11th April, 2017 - approximately from a period of 8 to 10 weeks since my booking date ----- Time and again I have been enquiring, however there is no information regarding allotment of the said vehicle from your end.

I am sorry to say such unnecessary delay is tarnishing the brand value of the Maruti Suzuki Vehicle - this would lead to customers switching off to non-Maruti Vehicles in particular.

I m owner of gixxer 150cc sp which I bought on 24 Jan 2017 ...at time of purchase dealer promised me of providing free official suzuki gixxer jacket ...but due to lack of stock they told me to provide it later...but after I made several visit they use to tell everytime that stock is not available ...and now they are telling that they will not give jacket ...so it's my request to look for this matter and take some legal steps and provide my jacket as early as possible...thank u

My maruti suzuki wagon r motor car no. Mh 02 eh 4775 t permit is damaged in a road accident its silencer is damaged. I did all leagal formalities and sent car to vittese maruti suzuki workshop andheri west before 1 april 17 workshop said they will repair damage within 7 days but damadge is still not repaired. I contact to vittese workshop they said the spare part is not available and it will take 10 to 15 days more. Since the car is tourist permit everyday i bears 1000 per day.

Please help me and give me leagal advise

Yogeshkumar shirsat versova andheri west mumbai [protected]

I got my new car serviced and after that the AC stopped cooling. Upon inspection by the dealer - Bagga Link, Patparganj, Delhi, he said that the coil is leaking and refused to accept his fault. What sbould I do?
I got my car serviced and after that the AC stopped cooling. Upon inspection your workman said that the coil is leaking and refused to accept that it happened during service. What sbould I do? Now you guys are asking me to pay for the repair from my pocket and asking me to leave my car for 2 days because they are too busy.

Gear problem was fixed at Kapoor motors, alambagh Lucknow but again the same problem is persisting and MASS is asking me to pay again for the same thing, he has cheated me on this . I think he has not changed the part and cheated me on this, Maruti dealer / mass have started cheating consumers to a great extent
Maruti Suzuki dealers are thieves and they overcharge the consumers

Booked on february 15th 2017. Waiting time given was two months.
No information about the car nor the status from maruti or dealer. Received only booking id which is of no use. What is the use of booking id? It should be at-least used to track the status of the car. Only reply we receive from the dealer is that there is an issue in production of maruti suzuki. Are they joking? Company like maruti will have an issue and that too for 15 days???

Dear Sir / Madam,

I have bought Suzuki Acess 125 from sub-dealer ASMI MOTORS, 319, Sathy Main Road,
Sivananda Mills Bus Stop, Sivanandapuram, Coimbatore - 641035 on 31st Aug, 2017.
The main dealer is GOLDFINCH MOTOR CYCLES INDIA PRIVATE LIMITED, Mettuyapalem Road,
Coimbatore.

They told me that the vehicle is brand new and cost is 74, 000/- and offering 15k discount on account of BS3.
They insisted for spot payment of 59, 000/- for vehicle and 1000 for Notary for address proof. I asked them
multiple time to confirm the vehicle cost. They confirmed that the actual price is 74, 000 including additional
fitting, insurance and registration cost. However they shall offer 15k discount on account of BS3.

I paid the said amount to them on 31st Aug, 2017. They promised me to register
the vehicle and handover to me on the same day late evening.

Later I found that the vehicle is 2014 model and its on-road price is 63, 000/-. I also
found that the vehicle is with the vendor since 2014 and thus he finds it difficult
with registration and insurance.

I was cheated by the sub-dealer that the price is 74k and offered 15k discount.

The story didn't ended here. After rigorous follow up and frequent visits, they
gave me bike on 12th April but completely in bad condition. I had a serious argument
with them but they insisted that I had to take bike and money will not be refunded.

To list few of the issues with bike on delivery:
-- Front mud guard one side is completely scratched and thus they painted to cover it
-- speed meter and odometer not working
-- foot mat is small and not fitting for the Suzuki access
-- There are scratches on bike
-- There is crack in front light indicators
-- Seat is slightly torned and they stitched seat cover to cover it.
-- Initially they told me engine warranty card and tool kit shall be provided and took my signature on invoice.
On the next day, they say there is no Manufacturer engine warranty available. Now they say that the bike is very
old and thus no manufacturer warranty. Instead sub-dealer says that he will take of engine issue if any.
-- No tool kit
-- No Manufacturer Manual
-- Sub dealer got insurance done for bike with manufacturing year 2016 instead of 2014. He claims that it is by mistake
-- There are nuts and bolts missing in several parts of the bike. I have complained and they fixed it.
-- They gave bill for 59, 000 from Asmi motors but final invoice is generated as 52, 008/-. However they argue saying
that I was provided 15, 000/- discount.


To summarize, they sold a very old bike with many issues for a high price to me. This is completely cheating
and thus seek your support in addressing these issues.

I am completely helpless and I had to go to consumer forum too if required.

Thanks in advance.

Best Regards,
Kranthi.