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Maruti Suzuki India Complaints & Reviews

www.marutisuzuki.com

1.3

Updated: Apr 1, 2026

Complaints 6911

Resolved

1708

Unresolved

5203

So far, so good. Maruti Suzuki India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Maruti Suzuki India will keep up the work and continue to help more customers with their concerns even better 🤝

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Maruti Suzuki India reviews & complaints page 18

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Recently I have brought igination coil for my swift VXI 2016 from geniune spare parts .
Since in showroom in that particular day They said will take time to look into this job.
So i went outside some car shop for the cylinder 2 error Machanic ask me buy the parts .
I went to geniune spare parts auto nager vijaywada shop.
Even i have the bill too.
But after 2 weeks its the same igination coil has been damaged im getting the same cylinder 2 error.
When i went to maruti showroom we can't so anything since u replace from outside.
Its about 1000 rupees not one rupees. I have send a mail to maruti for some other issues i dint get reply from that.
So I'm making this complaint about bad quality products from Maruti.

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Address: A-93, Mayapuri Industrial Area Phase 2, Delhi - 110064, Behind Cheris Banquet Hall

Hi Team Maruti Suzuki,

This is one of the worst experience of mine buying a Maruti suzuki car because on the second periodic service your authorized service center got my car accident with 4 other cars & damaged it from several parts.
Now after 8-10 days, these guys have not repaired the car in which i am supposed to pay for it from my insurance company. When i have paid to my insurance company then how can your people damage the car and you guys force me to pay from my insurance company. If the car is damaged by your authorized service center then how am I responsible for paying the damages.
I am pissed off with the service what maruti suzuki is offering. No body gave me resolutions then later i requested them to atleast give a complimentary service of some discount on service but unfortunately magic auto denied the same. I think it was totally my mistake that i visited maruti suzuki authorized workshop for getting my service done. I have paid enough of amount on the car and paying constantly for the services and spares to maruti suzuki. Do i look fool to you people
I am attaching photographs of the damaged done by your workshop. Please intervene in between and my last option after this will be uploading a video on YouTube to get the justice from all these nuisance that your service center has created for me. Because as per you service center getting vehicle hit or accident is common thing to them and they show us the terms and conditions document.
Please look into it earliest possible.

This was the email which i was sending yesterday but unfortunately your email id related to [protected]@maruti.co.in is not working. All the maruti suzuki employees emails are not working. Now today's update was that the workshop repaired the parts in third class quality and put on the damaged and dented parts painted. however the paint quality is extremely poor in quality. How shall i keep such a damaged car. My last option is to visit consumer court in such case because this is not a professionalism that you guys are misleading the customer.

Regards
Suraj Singh
[protected]
[protected]

Maruti Suzuki India customer support has been notified about the posted complaint.

Mar 31, 2022

Updated by Suraj_151092 Its been 5 days i have been contacting maruti suzuki
May i know is there any resolution or not ?
Or shall i move to consumer court ?

Apr 03, 2022

Updated by Suraj_151092 Still no update. Maruti Suzuki is the worst brand in india

Apr 04, 2022

Updated by Suraj_151092 Still no update from maruti suzuki
Very disappointed

Apr 14, 2022

Updated by Suraj_151092 What a response from Maruti Suzuki
Beware before buying Maruti

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Address: A/P Wagholi Tal-Haveli, Dist-Pune 412207

Dear sir/Madam,
Today @ 1:30 pm my new car front side glass (windshield) was shattered due to heavy scorching sun.

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Bike is not getting started either by self or by kick.

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Address: D/r no-17-44, dharmavaram street yelamanchilli Visakhapatnam AP

Car purchase to last one year. Purchase date to Today not installed in navigation map. already completed to a lotof times. But no Response in maruti suzuki company. Today Remand to complete please action.

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Y

Y. N. Rao

from Visakhapatnam, Andhra Pradesh

Mar 28, 2022

Complete already rasing but no Response.

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Sir, With due respect I would like to bring into your notice that I purchased a Ciaz (Alpha) Hybrid From Nexa Ghaziabad in 2020. Now after a year through a news report I got to know that there was faulty motor generator unit in my lot of cars, and all of the motor generator units were replaced by the company, now when the company changed my motor generator unit, my hybrid battery wasnâ€™t getting charged, I Asked the company to change the hybrid battery as it didnâ€™t charge due to their faulty generator, in-turn they said you have installed a stereo that is why you warranty is void and you have to purchase the battery now It is upto your better understanding that whether a battery gets discharged due to a faulty motor generator unit or A stereo, plus the battery is for 60000 inr. Now Is this not the responsibility of maruti suzuki co. this is pure fraudulent activities from a company, I Have tried contacting them on twitter but no response.

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I booked my vehicle on 22nd June 2021 with kiran motor ghatkopar west for ertiga cng. So far I have not got the delivery of my vehicle

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Address: Maruti suzuki, Nainital motors Haldwani uttarakhand rampur road

Sir,
No action has been taken in my complaint number- [protected]. I was given time till 23 march 2022. I was assured that you will get the decision on 23 march 2022 . Till now no action has been taken in this matter.
So Sir I request you to slove my problem as soon as possible.
Thanking you

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After 76, 000 kms there was a major issue of Gear Shift from 3rd Gear to 2nd Gear, with the motion not taking place.
The Failed Synchronising ring, show the FAULTY Material used at the time of delivery of the car and is purely a quality issue with the CAR at the time of sale.
This sort of inferior material and design is not acceptable and needs to be addressed by the Quality department of Maruti - SUZUKI

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Address: Yasin Mension, Gr. Floor, Nr Sagar plaza hotel, Naiggaon road, Bhiwandi, Dist thane, State Maharashtra, country India, Mob: 8087444438 / 8237266693, E

Sir/madam,
I Saras Manoj Dubey reseing at Room No. 201, Building no. H1, Arihant city complex, Kalyan bhiwandi road, Bhiwandi, Dist thane, State Maharashtra, country India, have purchased a suzuki access 125 scooter, (with chassis No. and Engine No. mentioned above) from Badal Motors Add: Yasin Mension, Gr. Floor, Nr Sagar plaza hotel, Naiggaon road, Bhiwandi, Dist thane, State Maharashtra, country India, Mob: [protected] / [protected], E-mail: [protected]@gmail.com, as on 05/09/2021, which was shown to be sold on 12/12/2021 in ownerâ€™s manual book which was received in the month of February 2022, by me.
My complaints are:
1. Right from the possession of the bike i.e. 05/09/2021 kilometer indicator of bike is showing 3 kilometer only, and there is no increment in kilometer till date.
2. Within a month from the possession of the bike i.e. in the month of October 2021 I noticed that one yellow signal was flickering every now and it was brought in the notice of dealer, he said that it will be removed (put right) at the time of service and service will be commencing after receiving ownerâ€™s manual.
3. According to me kilometer indicator shall be in function right from the day of purchase of bike.
4. This flickering light (please see pic 1 and pic 2), occurs when the scooter is of old model and is not in use for a long time.
5. There is something F I indication (flickering) in the indication panel (pic 1, 4 and 6) which is also a defect in bike. I have used this bike for not more than 100km.
6. Pic no. 7 is the photograph of receipt and pic 8 is photograph of ownerâ€™s manual book.
7. Under the circumstances it is requested that:
A. Please provide me the details that when this bike was manufactured and when it was delivered to the dealer.
B. What is the reason of this flickering lights as mentioned above?
C. What is the maximum retail price of above said bike?
D. Why did the kilometer meter is not functioning?
E. Why this F I is flickering and the reason behind it?
F. All the above problems are negligible or not and are they dangerous and threat for the rider or not.
G. Because of these defects I am not able to use my bike on regular basis as such please exchange this bike.
Please exchange the bike and do the needful for the improper service and negligence from the part of dealer.

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Address: Maruti suzuki Nainital Motors Haldwani, uttarakhand rampur road

Sir, I couldn't get the delivery of the car on time.

I was told by their staff that you get the LS order as soon as possible and take the car, your car is parked in the agency.

After going to the showroom, I was told that the car is not available here yet.

Sir, told on 9 march that your car is parked in the agency

After going to the showroom, I was told that the car is not available here yet.

my car was booked on 24 january 2022.
I still have not received it.
Agency name is nainital motors haldwani, rampur road uttarakhand.
Sir, I request you to kindly solve my problem as soon as possible.

Pls help me sir

Thanking you

Maruti Suzuki India customer support has been notified about the posted complaint.

Mar 23, 2022

Updated by KUNDANsingh19869 Sir, still not solved this problem

Mar 23, 2022

Updated by KUNDANsingh19869 Sir,
No action has been taken in my complaint number- [protected]. I was given time till 23 march 2022. I was assured that you will get the decision on 23 march 2022 . Till now no action has been taken in this matter.
So Sir I request you to slove my problem as soon as possible.
Thanking you

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I purchased suzuki dzire 2021, while driving rear with parking sensor on it starts beeping sound automatically without any near object and it didnot also made any change while my car is getting near to objects.

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Address: Competent Automobiles Ghazipur Delhi 110092

Dear Sir

I have booked Ertiga CNG VXI on 23-August-2021 from Competent Automobiles Ghazipur Delhi 92.
Its been 7 months and there is no update on the delivery of vehicle and there is no assurance from dealer as well.
At time of delivery it was commited 12 weeks of waiting time now its above 7 months.
I am without any vehicle from long time and facing alot of issues.
Please help in escalating this issue to Maruti or Competent managment so that someone can hear my voice.
Thanks
Satish Singh
Booking date - 23-Aug-2021
Ertiga VXI CNG Grey Color
email address - satish.[protected]@gmail.com

Mar 25, 2022

Complaint marked as Resolved

After alot of escalations in Maruti, local dealer has produced my car in a day... Thanks for your help

Maruti Suzuki India customer support has been notified about the posted complaint.

Mar 19, 2022

Updated by satksin80 pls look into this matter.
Thanks

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Greetings of the day,

Dear candidates

It is our good pleasure to inform you that your resume has been Shortlisted for our companyâ€™s Direct Recruitment The company has selected 300 Candidates for Trainee Engineer & Experience Engineer, You are selected according to your resume on which project you have work. The company is recruiting candidates for Gurgaon, Manesar, Mehsana's four-wheeler Manufacturing Plant.

We one of the fast-growing companies in Manufacturing are looking for committed individuals who want to Engineer their Dreams to Reality.
Complete training provided to all active Members

Required in Gurgaon Plant (1)
Gurugram, Haryana

Manesar Plant (2)
IMT Manesar Gurugram - Haryana India

Manesar Plant (3)
Mehsana District, Gujarat. India

Required departments:-
- Production
- Maintenance
- Quality
- Assembly

Qualifications- Fresher only
10+2 = 14500/-CTC
I.T.I = 16500/- CTC
Diploma = 18500/- CTC
B.tech = 22500/- CTC
P.F. + E.S.I. + Bonus + Canteen + Accommodation + Cab Facility (Pick & Drop)

Working hours- 8 hrs.
Overtime- 4 hrs.

NOTE:-
Join the MARUTI SUZUKI GROUP Company, you will have to fill in the Registration Form.

Note:- Apply this Registration form (Pay for one-time registration form fee 350rs it's Mandatory)

Apply at this Registration Fee Link:- *Clickâ€‚Here *

Note:- Any information Contact Mr. Sandeep Sharma +91-[protected] ( Office Time 10 AM to 5 PM, Sunday off )

After paying the registration fee, apply for registration otherwise your registration will be canceled.

Apply at this Registration Form Link:- *Clickâ€‚Here *

Hiring Process:-

First Registration Form Apply and Registration Fees Pay Then (7 to 15 Days Wait for Telephonic Interview )

First Round- Telephonic Interview

Second Round- Online Test

Third Round- Confirmation & Document Verification

Fourth Round- Personal interview ( HR & Technical )

Technical Training- (15th-day Training )

Selecting Department- The shiftâ€‹and the department will be allotted after completing the training. Accordingly, the department will get you based on training performance and training tests.

NOTE:- If you have already filled the Registration Form with Fees, then you do not have to fill it in the second time.

--
Warm Regards:-
MARUTI SUZUKI INDIA LIMITED
Contact Mr. Sandeep Sharma +91-[protected]
Mail:-hrd.[protected]@outlook.com
Registration Form Link:- https://goo.gl/MSIL
This type of email receive.

Maruti Suzuki India customer support has been notified about the posted complaint.

Mar 19, 2022

Updated by Vashu00 Greetings of the day,

Dear candidates

It is our good pleasure to inform you that your resume has been Shortlisted for our company’s Direct Recruitment The company has selected 300 Candidates for Trainee Engineer & Experience Engineer, You are selected according to your resume on which project you have work. The company is recruiting candidates for Gurgaon, Manesar, Mehsana's four-wheeler Manufacturing Plant.

We one of the fast-growing companies in Manufacturing are looking for committed individuals who want to Engineer their Dreams to Reality.
Complete training provided to all active Members

Required in Gurgaon Plant (1)
Gurugram, Haryana

Manesar Plant (2)
IMT Manesar Gurugram - Haryana India

Manesar Plant (3)
Mehsana District, Gujarat. India

Required departments:-
- Production
- Maintenance
- Quality
- Assembly

Qualifications- Fresher only
10+2 = 14500/-CTC
I.T.I = 16500/- CTC
Diploma = 18500/- CTC
B.tech = 22500/- CTC
P.F. + E.S.I. + Bonus + Canteen + Accommodation + Cab Facility (Pick & Drop)

Working hours- 8 hrs.
Overtime- 4 hrs.

NOTE:-
Join the MARUTI SUZUKI GROUP Company, you will have to fill in the Registration Form.

Note:- Apply this Registration form (Pay for one-time registration form fee 350rs it's Mandatory)

Apply at this Registration Fee Link:- *Click Here *

Note:- Any information Contact Mr. Sandeep Sharma +91-[protected] ( Office Time 10 AM to 5 PM, Sunday off )

After paying the registration fee, apply for registration otherwise your registration will be canceled.

Apply at this Registration Form Link:- *Click Here *

Hiring Process:-

First Registration Form Apply and Registration Fees Pay Then (7 to 15 Days Wait for Telephonic Interview )

First Round- Telephonic Interview

Second Round- Online Test

Third Round- Confirmation & Document Verification

Fourth Round- Personal interview ( HR & Technical )

Technical Training- (15th-day Training )

Selecting Department- The shiftâ€‹and the department will be allotted after completing the training. Accordingly, the department will get you based on training performance and training tests.

NOTE:- If you have already filled the Registration Form with Fees, then you do not have to fill it in the second time.

--
Warm Regards:-
MARUTI SUZUKI INDIA LIMITED
Contact Mr. Sandeep Sharma +91-[protected]
Mail:-hrd.[protected]@outlook.com
Registration Form Link:- https://goo.gl/MSIL

This type fraud mail

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Address: Maruti suzuki arena biharsharif near of Sogra college.

I went to the Bihar Sharif showroom to buy a car in the month of September. In which my number was taken by the staff there.After that, the staff there are always harassed by calling. Which has bothered us. Whereas the staff there have been told by me that I may not take the car. Despite that, he always calls. I wish that no call comes from there. If the call comes next time, I will go to the consumer forum.

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Address: No 2557/10/5 kengeri subdivision ward no 130 Nagadevanahalli bangalore 560056

Dear sir,
I am the consumer according to the bill date we had sent the car for service the car was perfectly right before the service after service there was break sound after 15 days it was sent for service again there was break sound body sound and back sound after 15 days it was sent to service same problems with no mailbox and engine is not smooth no response even after complaining to customer care and service manager
We hope you will solve the problem
Yours faithfully,
Chandrappa K

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Address: Jamkash Bandipur

I have purchased swift vxi in August last year, , bearing no. Jk15B 0615 at Bandipur jamkash, there was some scheme ISL of five thousand which they assured of giving cash back, , after multiple requests they are not paying any heed towards the matter, , , rest 25 thousand were also adjusted in accessories...

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Address: Tadbund, secunderabad, Telangana

I have done my third free servicing of Baleno Zeta recently washing and interior cleaning is very poor problems in horn is not rectified and handed over the vehicle I have called the service centre they assured to rectify the issue with in two days it's been ten days completed no response from service centre

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I had purchased wagonr (MP 09 HE 6560) in year 2005 and opted for maruti finance known as maruti countrywide, but now the finance company has been wind up and my loan was completed in 2010 but didnt get the noc for the same.Now I want to sell my car but due to NOC I am not able to sell it.So I request you to please provide me NOC as soon as possible .

Thanks and regards
Sukhen kumar ghosh

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I am a very proud owner of Vitara Brezza zxi. And everyone appreciates me for this but I realised that the interior design, quality and features are very bad the other company's cars like Nexon, Venue, Sonet etc. So, i request you to improve these things please ðŸ™ðŸ™ðŸ™. Thank you.

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