Maruti Suzuki India Complaints & Reviews

Sir, i nalini doneria, owner of wagon r regn no. Up80 da 1962 car purchased the vehicle from ktl pvt ltd, agra in september 2014, since last three months i have been facing a problem in the car of very bad average, the car is giving me a average of 7. 25 km per litre with ac in normal traffic conditions and for 13 kmpl on highway, where as the previous average was 16 kmpl in city and 21 kmpl on average, also note we drive smooth 90 kmpl on highways.
In between problem facing we first got our third free car serviced and send the car thrice to service station of ktl pvt ltd, agra. Every time regular checkups are done and try to show that they have cleared the problems giving vague reasons. I personally feel there is some defect in the piece or some spare has been replaced with the bad part, due to which my car has got damaged. The checkups job card no jc15003705 dtd 21. 05. 15, , job card nojc15004780 dtd02. 06. 15 and on[protected]Where we were not provided any paper and lastly today ie on 17 th june2015.
I request you to please sort my problem or else i will be forced to move to consumers forum for which maruti suzuki india and ktl qill be solely liable to the problem

I AM VERY DISAPPOINTED WITH THE AVERAGE OF MARUTI SUZUKI ALTO K10, ITS JUST GIVING 11 KMPL IN CITY DRIVING. I HAVE MADE SURVEY OF OTHER PEOPLE IN THE CITY OWEING SAME CAR AND THEY ARE GETTING AVERAGE OF AROUND 18 KMPL IN CITY AND 22 TO 23 ON HIGHWAY.

I was servicing my car at Podder Car World Workshop ( Vip Road hengrabar-781036) they are not service my car properly my half engine also change, totally engine damaging now, all item provide duplicate, and I was paid also 117000/-car no AS14B- 7955, Chassis No : MA3EWDE1S00307334, Engine No : K10BN7079197, AZHARUL AMIN, [protected], NALBARI, ASSAM, 781335. Kindly take a action please... Address for podder card world Guwahati : VIP ROAD HENGRABARI GHY-781036 Contact No : [protected], [protected] E-mail : podder.gwh.[protected]@marutidealers.com regard Azharul Amin Dist :Nalbari State : Assam Pin - 781335 Ward No 7, Islamsupa [protected]/[protected]

Hi Sir/Madam, This is lakshmipathy from chennai, I booked a new Alto K10 vehicle (ABT Maruthi Showroom Chennai Branck) for my brother marriage, they promised to give the vehicle on June 11, 2015 since my brother marriage on June 12, 2015. but till now the vehicle is not delivery. They are saying not yet received the Invoice copy from the maruthi dealers, I am requesting for the speical number form they are saying not yet received the copy of the invoice so unable to give the special number form, I have lost the number which i excepted from the RTO the number is gone, I inform them RTO number seried going 1379 series itself now the number series going 2449. My excepted number is all went (1881 & 2241), Since my brother marriage is finished and I am unable to gift the car for marriage. I am requesting when my car will be delivery with the excepted number. If not so happen I will take an approatie leagl action against to all. So please follow up and let me the know the status within 12 hours. Contact number [protected]

I have ordered Maruti celerio glistening grey car with their dealer DD Motors Dehradun. The dealer assured me that they will provide car in a week time. I have given them advance of Rs. 5000 to them. When I was about to make payment of the balance amount, they informed me that the car has been sold by them to some other customer and next car will be available in a month time. I then cancelled my order and asked for refund of advance. They assured me on 27th May 15 that I will get payment latest by 10th June 15. However till date (15th June 15), I havent received my refund of advance. It was a pathetic experience with Maruti Suzuki dealer - DD Motor, Dehradun.

Dear Sir, I am purchased a Maruti Alto 8000 vxi on april 15, 2015 from Starbrust, Ranaghat, but till today I have not received my registration. usually the CF completes between 7 to 10 days and thereafter the owner receives the registration in another 7 to 10 days. But in my case I received CF more than a month later on May 18, 2015 and still waiting for the registration. This is unbearable for me. I tried to reach Mr. Subhajit Das, the broker to know the updates but he is not cooperative enough to feel trusted. After dialing his number so many times (more than 30 times) he only picks up once or twice. His explanation to my situation is also wired. He said company did not paid to their agent dealing with the registrations, so its getting delayed. Why should a customer get penalized for the fault of the Company? Can you please explain it to me. I thought Maruti is a trusted brand and customer will be treated to their satisfaction. My opinion getting changed from the day one itself when I had to wait for 8 hours to get my car r ea dy. i was promised to get my car at 10:30 AM but received at 6:00 PM. Totally unexpected from a company like yours. With all bad experience I had, I want categorical answer of the followings, 1. When I will get my car registration? 2. Why your company broker does not reply on call? If it is not his concern duty, then why your company did not inform me the concern person of contact to me ? 3. Why you promise to deliver a ready car at 10:30AM when you were unable to assemble it before 6:00PM. Hope this letter do not require to be sent 50 times to get an answer from you side. Regards,

Dear sir i have alto 800 car, model august 2014, in this car i feel a problem related by A/C. when i check the by authorized serves center (Uma motors) then they tell me this problem is related by engine head vol and they are not sort out my problem last 10 days i have phase to much problem and it is manufacturing engine fault so i don't accept it, so do need full for me, as soon as possible Thank You complaint no.-[protected].

hi i am Maninder from Bathinda I have maruti swift vdi model December 2015 no. PB-03-AK -5106. I got an accident on 11th april near ludhiana and my car is fully damaged. I moved my car to stan auto for repair they punch my claim then I shifted it to my city bathinda Tara Automobiles and I gave application regarding shifting to Stan Autos Ludhiana and new india insurance manager ; manager canceled my claim .then i told to bathinda tara automobiles to repair it every tym they punch my claim it shows claim already exist and they told me to talk to ludhiana agency and insurance manager and evertym i visit to them they answer me that they send mail to delhi but till now they didnt start repairing . Evrytym they told me ur claim couldn't register. its almost 2 month passed I visit there every 2 - 3 day and I am fully harrased by dealer and insuranced company .

Dear Complaint Manager, I have purchased new Maruti D'Zire LX-Opetional car Regd No. DL-1C-R 3601 on[protected], from Rana Motors - Prashant Vihar, Delhi, it has run only 1800kms.. Their are following problems to my said new car:- 1. I was facing problem in shifting the Gears on the very first month & I told the same problem to the service centre on my First Service, it was well accepted by the service centre manager & he said they have made rectification in the same, but I am shocked how the new car is having such problem on the Gear, when the car PDI is being done before delivery of the same. 2.I took the car for pollution check today to S.B. Filling Station, Community Centre, Sector-3, Rohini, Delhi-100085, I got shocked when he FAILED the same on LAMBDA test. I couldn't understand what Quality check system of the Maruti, is performing in their vehicles. I request you to please see to it and inform why such problems have occurred in my car. Rgds, Piyush Pant [protected]

This is to inform you that I have purchased Maruti Swift VXI on date 4th May 2015 in the evening time from Goyal Motors, Nalagarh. Next day I found that body color of my car and rear bumper right hand side color is mismatch than immediately I informed the complaint with Goyal Motors, Tensil – Nalagarh, Distt. Solan (Himachal Pradesh) Show room Manager. He accepted the same and say’s I will give you right answer after consulting the senior officers. But till date he has not taken any action and making my fool that i am consulting with top management of Goyal Motors. It is very surprise that a one of the reputed company Maruti dealer GOYAL MOTORS, Main Head office at Shimla has sold the repaired Swift VXI. I have paid full amount of new car price but they sold me repaired car. Details of Swift VXI : Name of Owner : Umesh Chand Gupta Date of Purchase: 4th May 2015. Place of Purchase : Goyal Motors, Nalagarh Distt. Solan (Head office at Shimla) Engine No. K12MN1581481 Chassis No. MA3EHKD1S00881377 Temporary no. HP-03- T4178 Now I fed up from the response of dealer and requesting prestigious Maruti Company Customer complaint department, please look in to the matter and take appropriate action. I Hope you will take action immediately. Thanking You Umesh Chand Gupta Mobile No. [protected] Email Id : [protected]@saratextiles.com

hello sir, sir mere pas swift zdi hai. jabse mane car li hai tab isme avrege issue tha. 1st service main ye problem solve ho gyi thi but tbhi se meri car main breaks awaj kar rahi hai. sir main already 4, 5 camplaint kar chuka hun but koi sunvai nahi hui. aaj jab main car ki 3rd service ke lye gya tab mne unko bola ki breaks awaj kar rhi hai to ab unhne kha ki iske break pad change honge uske 1500rs chrg apko pay krne honge..sir ab ap btaye ki mera kya foult hua jab s car li hai tabhi s problem a rahi hain mujhe car lye hue 8-9 months hue hai or mri car only12300km chli hai... sir ap plz kuch solution kariye...

I PUCHASED A MARUTI SWIFT DZIRE, VXI IN 20JULY, 2015 FROM ANAND MOTOR, VIDHAN SABHA MARG, LUCKNOW. WE GONE FOR 3rd SERVICE FREE IN ANAND MOTOR WORKSSHOP, ALIGANJ, LUCKNOW.WHEN I RETURNED I FIND NO ANTENA(BACK SIDE) AND NO FOG LAMP WERE INTACT AFTE SERVICE. IT IS THEREFORE REQUESTED TO YOU. THAT KINDLY SEE THE MATTER PLEASE.I HAVE TEL. MANY TIMES ANAND MOTOR, ALIGANJ, LUCKNOW W/SHOP ALIGANJ W/SHOP, MISS PRITI(WORKS), SHE ASSURED ME FOR RESOLVE THE MATTER TODAY 13.06.2015, REPLY AWAITED PL. VEH NO;UP-32FS3046 Ajai Kumar Khare NTPC-LIMITED PO:UNCHAHAR, RAEBARELI-229406, MOB:[protected], [protected]@rediffmail.com

To, Maruti Udyog Ltd. Dear Sir, This is for your information that we had purchased ERTIGA VDI bearing chassis no MA3FLEB1S00143784 Engine No-D13A1983538, in Oct.2012 from your company JAGMOHAN MOTORS MEHAM .I am facing no’s of problems with this car from the starting and got inspected it from your authorized dealer at MEHAM, Rohtak even at DD Motors Peeragarhi Delhi .But cant got the satisfactory result all the time only answer of your dealer was that there is no problem in it and concluded that it may be manufacturing defect which is overlooked by the dealer . but I m not satisfied and Following are my points of concern... 1. Problem in Gear box once changed at Jagmohan Motors Rohtak but still problem is same. 2. Engine error on display whiles the car in speed. 3. Arm rest displaced 4. Problem in rear tube. 5. Ac not performing well from the beginning complaint a no’s of times but all in vain .There is also noise in rear ac grills. 6. People working at your authorized service centre Jagmohan Motors Meham are so unskilled that they had fitted the ABS bearing in wrong directions. its comes in our notice while I checked it in Rohtak . 7. Engine noisy 8. There is a problem in stearing and also in inbuilt music system. Now I request you to please take necessary action and got my problem being sorted out otherwise I have no other option but to move to consumer court . Thanking you Jai Bhagwan [protected] [protected]

I WENT TO EKANSH AUTO. FOR MY CAR PAINT JOB..AS I MEET WITH AN ACCIDENT..DURING THAT PAINT JOB.ALL THE PAINT WAS SPREAD IN THE CAR.ALL THE SEATS AND INTEROR GOT A PAINT PARTICLE.SO COMPALIN ALOT OF TIME.I DINT GET ANY SOLOUTION.EVERY TIME THEY WILL TALK LATER.PLEASE RESOVLE THIS PROBLEM

I omprakash purchased swift dzire from apra auto rewari in July last year now apra auto has shifted to gurgaon which is around 70 to 80 km away from my home town now my vehicle has developed some problem in engine and nobody is listening I am totally annoyed and I feel this is the worst after sale service by a reputed company like yours pls give a call on [protected] so that I can tell you the whole story ...I just want to say that pls look into the matter or I will have to move to the consumer forum

Dear sir m apni swift desire vdi 2014 oct. Ko 11/06/2015 ko wasing k liye jagmohn motors meham (rohtak) m l gya wha wasing k tym y kr diya unhoney ab mere sath miss behave kr rhe h bol rhe hmne nhi kiya or kh rhe h hm kuch nhi kr skte y 7000km chlne p ho jata h apne aap ab mere car m ac ki cooling nhi ho rhi h or car gram b ho rhi h plz help

i have paid 50, 000 as they said first its from engine, then they said its from compressor from AC...but they could not find from where the problem is from? and they sent the vehicle back, saying its solved...such cheap prople of MARUTI SHOW ROOM FROM DURG, CHHATTISGARH, GANAPATI MOTORS...Such frustrating, illeterate workers employed.i will be shifting to INNOVA, god save such cheap people.

Hi Maruti I have made a request to Celerio Grey AMT ZXI from Garuda Auto Craft, Lalbagh road, bangalore. I have paid full money of 6.3lak at May 28th itself. However, they are claiming that Maruthi has not made the dispatch yet. I have 2 problems: 1 Why do you take the money when dispatch date is not ready? 2 Why is there so much delay? I wanted to make sure Garuda management hears this and wanted to escalate this issue via You. Please help me out with this. Regards Pradeep

THAT I AM OWNER OF ALTO CAR NO. HR-51-AD-8036, CH NO.1320635 ENNG.NO. F8DN 3625668 MODEL 2009.I HAVE LOST MY ORGINAL KEY AND APPLY FOR NEW KEY TO HIRA AUTOMOBILIES MUKTSAR (PUNJAB) AND THEY TOLD ME RATES OF NEW KEYS RS. 1100/- & RS. 600/-CHARGE AS A INSTALLATION CHARGES.PLZ TELL ME ABOUR THE ABOVESAID CHARGES. MY ADD:.RAVINDER KUMAR, ST NO. 10, MAIN BAZAR, WARD NO. 5 MALOUT, DISTT.MUKTSAR(PB) M NO.[protected], ID [protected]@gmail.com

I Shyam Kumar would like to inform you that i am being harrassed (mentally, physically and economically) by Maruti dealer at Bhagalpur i.e., Seemanchal Motors pvt.ltd. Sir/Madam, I got pick-up trouble in my car and i gave it to repair on 1/4/2015.They asked to do engine overhaul and i gave the approval for that.3-4 times i went to collect my car but failed to take delivery on their promised time.I got a problem in my convenience so i have to purchase Toyoto Innova car due to their irresponsible attitude.Although they delivered my car on 30/4/2015, that day the billed amount was Rs 28, 500 but when i took road test I noticed a noise from engine-side, but they( PREM and SANTOSH ) convinced it as normal sound and not a noise and assured to repair it after driving 1000 km.Rapidly i returned again to Seemanchal Motors on 18/5/2015 and gave my car for diagnosis.This time they said it is a normal problem of tuning and promised to return the car within 2 days.But after 2 days they didn't called me and when i tried to call them, they ignored my call.Lastly on Saturday i.e, 6/6/2015 I called Mr.Sashi who is divisional manager of Seemanchal motors who is residing in Purnea.Then on Wednesday Prem Chandra called me and told to take my car without giving me the information of the alteration done on my car's engine.When I went to receive my car, they handed me a bill of Rs 27248 again.I asked the reason for this bill and then they answered that the pistons were changed.I asked them that by what authority have they changed the piston.Lathe work in the car's engine without my approval was done, Is it technically allowed ? If they would have told me earlier then i would have taken the decision of purchasing half engine. My vehicle registration number: BR 10 Q 0692 Engine number:1953705 Chassis no:410166 Model : Maruti Ritz VDI Date of purchase:22/03/2013 Kindly take further actions so that i can get proper justice and in future it cannot be repeated again. With anticipation, Shyam Kumar, Bhagalpur. [protected]