Maruti Suzuki India Complaints & Reviews

Respected Manager, Model - Swift VXI Vehicle No. MH.47.A.0799 I had purchased Swift VXI and on 3rd june someone has damaged my car bumper from backside and on the same day I had given in (paramount wheel pvt. ltd) and they told me that I will get my vehicle delivered on 5th june and when I called on 5th june they told me the work is not completed will give you on 6th june but even on 6th june i didn`t got my car delivered then they delivered my call on 7th june that also calling them many time so on 7th june late evening their driver delivered car took my signature and went away immediately and when i saw ma car the back bumper was made perfect but in front side bumper was damaged from bothside and even there was dent in mudguard and on the sametime I called driver he told that i don`t know about this I just delivered the car I don`t know anything. Then I call Mr.Omkar and inform about the damaged what had happened he said don’t worry now service centre is closed bring your car tomorrow morning we look into it because of that i was little tense but the next morning i went to the (Paramount Wheel pvt. ltd) when i was talking to them they was laughing and said you complain anywhere but at the end your car will come here only and they were misbehaving with me then i asked for the manager. He camed and his name was Mr.Nazir. and i told him i had given ma car for repairing not to damaged the car, he was apologising and he told to leave the car we will do it i replied I have to go to marriage ceremony so he told that’s fine come after once your work is over then come so i went on 10th june to service centre he said leave your car we will delivered your car tomorrow afternoon then I said i don't think by tomorrow afternoon you can repair the car I said give it tomorrow evening and next day evening i was trying to call Mr. Nazir what he had given me but the number was wrong so i find in net do lots of surfing and I got his number and I asked for ma car he told still its not done and then he started to misbehave with me and saying be thankful to me that I had taken your car in service or else we don’t take and when i replied i will complain to company Mr.Nazir told I don’t care tomorrow even you shouted my employee don’t tell me anything now do whatever you want to do complain anywhere at the end you will come here only. What is this your people will damaged the car and when we complain they make fool to us its like we are now trapped after buying your car. Now tell me what should I do being a new car there is so much issue your people are not bother what if the car get old you don’t even let the customer stand in front of you due to this kind of attitude, misbehaved and worst service I don’t want that car now give my money back. And really I don.t expected this from your company i really feel bad and what faith i was having in maruti company has been gone. So work on it as soon as possible and give my money back Thank you & Regards S.Zahoor Near Heena Gaurav Jewels, sharif Comp., Film City Road, Goregaon (E), Mumbai-63.INDIA Mob [protected]

Sir, this has to my subject cited, i mohammed khasim purchased a Motor Car Maruthi Suzuki Swift Dezire in the Year 2014, the vehicle No. AP 16 CZ 1845, the vehicle worked very well in the initial months, but later i started facing problem with the wheels, first i thought its because of tires since i travel most around, but when i approached the Authorized Service Center of the Maruthi in Vijayawada Mitra workshop, the Mechanic said to change the tires and see if its because of tires, but when we changed the tires the problem continues, the service center referred to the JK Tires, and they said the issue is with Air Noise not with the tires. i then approached Mitra workshop they asked me to wait for few week, on continues of approaching they are delaying and giving me excuses. sir i request you to kindly look in to this problem and help me.

Dear Sir /Madam This is to inform you that I always take my Dzire car to Pasco Motor's in Gurgaon as they are your authorised service centre. On 24th April I took my car for a issue that it was missing. I have CNG fitted in the car from outside. But the car was missing on both. I left the car at Pasco in the afternoon they called me to inform that the car engine is damaged and a compression test has been done by their engineer and two chambers are weak one is 0 reading. I was told that the engine needs to be opened and half replaced the app cost would be about Rs 55. To 60 Thousant plus tax without this the car will not work. I was surprised and shocked as till a week back the car was running fine. I refused the engine opening but I was charged for the compr ession test. As I was out of town on my return I took the car to my friends garage and to my surprise in five minutes the engineer told me that nothing is wrong with the engine, the cng emulator was short circuted due to water he changed the part for Rs 1200 and the car was running fine on both fuels. I took the car back to Pasco who did not believe me they drove the car which was fine, then then did the compression test which showed all 4 cylinders normal. I fail to understand that a authorised service centre is fooling people and ripping them, had I agreed to their report I would have paid about Rs 75000 for no fault and unwanted repairs. The photo of the written estimate of pasco is attached. I need a explanation for this and how they want to compensate for the blunder. Hope to hear from your office soon or I might be Forced to talk to the media or the Consumer court Regards J.Uppal

I Manasi Bhimashanker Patange have purchased suzuki Acess 125 dated: 16.03.2014 from Bhaiji suzuki showroom, wakadewadi, pune. I'm suffering from major bike issues till 3rd servcing of my bike. I have already register complaint many times at the showroom but didin't receive any satisfactory answer from them. I'm not satisfied with the bike servicing either or bike. Please do the needfull. Contact: [protected] Email: manc.[protected]@gmail.com

Respected sir, i have purchased ERTIGA ZDI ON 15/07/2014 CHASSIS NO MA3FLEB1S00257778 REG. NO MH 50 A 3283 FROM CHOWGULE INDUSTRIES PVT LTD KARAD 415110 . MY CAR HAD REAR COLLASION ON 9/6/2015 SO I WENT AT KARAD WORKSHOP TO CARRY THE REPAIR WORK BUT THEY TOLD ME THAT THIS CAN BE DONE AT SATARA WORSHOP 55KM AWAY. SO I SUBMITTED MY VEHICLE TO SATARA ON 9/6/2015 AT 5 PM . AFTER COMPLETING ALL INSURANCE DOCUMENTATION WORK THEY TOLD ME THAT IT WILL TAKE 12 DAYS TO COMPLETE JOB.SIR, I WANT TO KNOW HOW MUCH TIME REQUIRES TO REPAIR AND REPLACE REAR DICKY DOOR AND REAR BUMPER AND TRIM . IT IS NOT POSSIBLE TO KEEP THE VEHICLE IN WORKSHOP FOR 12 DAYS IN RAINY SEASONS .SO PLEASE DO THE NEEDFUL

Hi, I been using Maruti Car since 2005 and being a car enthusiast i know when and where to service, recently i upgraded my car to the Premium segment initially everything went good. After my 1st service car was really good and i really like the performance and enjoying the ride. So now my car is due for second service and it has run only less kms but the months has been passed but am waiting for the exact running kilometer to do the service. But the service persons from Maruti giving me a big time headache calling me everyweek and reminding me about the service due. I already informed them many times i know the time to service and still those people will be calling me and saying about the service Can Maruti please stop calling for the service dues, if at all atleast remove my number from your customer database, i do not want to get any calls from Maruti for any service related queries This is the last time am logding a complaint for this disturbing call from the Service Persons

I buy a new swift last month.bt met with small accident.so i take car to bodyshop.i have zero depth insurance also. Job card made and survayour aprooved all parts. But I am dissapointed by service of body shop of maruti ; my car. At the time of car service.I have given remote of car.bt they lost it.main problem is of AC bt.no working on that.n they said slip.by mind. Deluvery ate is of 5june.bt ii recieved today9june2015.but with 6.new major problems.they made dent at the back.and saying to pay for each.why should I pay for the thing which I have not made. I am coming from last 3days bt my car is not ready yet.I stay at 100 km far from service center.pls take action.[protected]. Ill never buy any maruti car.

i bought a new swift dzire zxi bsIV from shenbakacars pondicherry on 20.05.2015. but after 15days my vehicle has so much complaint. and not as new vehicle.the service station behaviour is worst, since i had so much agony about the showroom, and service station and i fedup hence im surrendering my car to the marutisuzuki.

sir I Rahul Chaprana using a swift dezire vxi 2010. I took my car to the batra automobile main mathura road Faridabad for changing my car's windshield few months back they changed it n after few months I parked my car in the rain n I saw that water ws on my dashboard due to which my stereo n my cluster meter was not wrking properly n then I went to the service centre again they reinstall my windshield n repaired the stereo but till now two speakers my stereo n cluster meter are not working. Please help me out n kindly solve my problem so that I would buy a Maruti car in future also Sir please don't spoil your customers with these kind of dealerships.. Thanking you Yours truly Rahul Chaprana [protected] Contact me as Soon as possible.

Dear Sir, I purchased Alto 800 from Vipul Motors, Shyam Nagar Jaipur on 25 Mar 2015 Veh No RJ 14 Cy 4896 This vehical had following problems since day one 1-Indicator showing petrol on speedo meter was not working properly and it was agreed that it shall be changed, at the moment the spare was not available .We both me & my wife are Senior Citizens and most of the time vehical is used by my wife.This fault causes inconvinience and mental tension every time she goes out that whether sufficient petrol is in the tank or not? 2- Music system provided with the car KENWOOD is not functioning at its best two times they have tried to correct it once it was reported that it was not fixed properly second time we were told that there was some problem with antenna, however, things are not perfact on date.When I have bought a new car why should I accept a repaired piece ? In fact all the times we had been contacting your sales persons who sold this car to us and they were assuring that every thing shall be changed more than two months have passed and the things are still as they were I request you to get the two things changed so that our anxiety is over We shall be out of station from 16 june to 27 jue (both days inclusive) hence it shall be appreciated if things are done before we leave . Thanking You, Yours Truly R C BHARGAVA

THE NEW VEHICLE GOT 20 AND MORE COMPLAINTS. THE SERVICS STAFFS DAMAGED THE LEFT FRONT HEADLIGHT ASSEMBLY, i bought a new seift dzire zxi bsiv model from shenbakacars pondicherry, on 20052015, my left headlight bulg blasted on 01.06.2015, for that they took the vehicle for cleaning on 02.062015 while delivering to me on 03.06.2015 the left entire doom is full of fog and they totally damaged my headlight in the name of cleaning, after that the a/c is not cooling in even 19degree temp. beyond this the drivr side seat spring not worked, bluetooth not worked, the sensor is not sensing properly and he entire atmosphere was gone and also they damaged my bumper while refitting when i left my vehicle for first free service the entire complaint i had given but simply they said all problem are due to the extrafitting work done by me outside and in noway they are responsible and threatened me to take the vehicle or else the parking charge of rs, 200 per day will be collected, i tried as much as possible but they denied, hence as a lost option im decided to surrender my vehicle to the company itself. but i need proper justice as i want a new vehicle or refund, i dont want to ride the repaired new vehicle. my name satheeshkumar. my no.[protected], the opponent name shenbakacars, pondicherry, service station at moolakulam, pondicherry, my vehicle no. PY01CH4154

1. I have a Maruti Zen (PB -35 E 4655). Presently I am posted in Mhow (Indore). 2. Head and tail light of my vehicle had got broken and therefore i went to Oceania motors Pvt Ltd, located about two kilometres from Mhow (Indore). I was told to pay Rs 2, 000.00 as advance and get the items fitted within 2-3 weeks. I paid the money. Cash receipt No 6609 dated 21 December 2014 was given to me by Mr Mohsin of Oceania motors. 3. After one month i asked about the items however i was told that they would be coming soon. It has been nearly six months now, however the spare parts have still not been fitted in the vehicle. On visiting the garage, sometimes i am told that wrong spare parts had come, while on the other ocassion i was told that spare parts had come but they were broken. 4. I have been regularily speaking to Mr Mohsin on his mob also - [protected]. I have also contacted Mr Manish (Incharge of Showroom) recently however there is no positive response. 5. It is indeed surprising to see such a lackasaidical attitude/response from staff of an authorised agency of Maruti Suzuki. 6. I agree that vehicle is of old make however 6 months is a pretty long long time. In view of above, kindly ensure that spare parts are made available on priority. Alternately the money be returned with interest.Hope to get a reply from you. BS Jasrotia (email id - [protected]@yahoo.com) Mob - [protected]

My wagonar no. UP 14 CK 8849 old 6 Months. Fair deal noida sec.10, is not solving my problem. My car accident 2 times but insurance company did not give me full claim. He told me multiple damages. Sarveyour does not call me. Workshop worker said plz give 8000 Or 10000. We will give your car in 3 Days but they did not give me my car. After 2 days comes a phone and told me that sir, your car is in services and your bill is 11000 for service and body shop bill is 8000. and sir your total bill is 20000 approx.. when i go to showroom, they told me that sir your car is ready. plz check. when i check my car than i found that my stapny did not change. but money is included in bill. my zack is lost. ac is not working properly. my car doing bubbling. my tyres changes in showroom. first time he changes my horn. after 15 days they gave me my horn. and this time they changes my wheels. and they told me that sir your wheel is not working properly. sir, plz go to outside and repair wheel. we does not repairing wheel only change. My car still stand before 3 months. My car comes for me only 1 Day. And worker said plz come if any problem. But they did not solve my problem.this time my car standing in showroom. my car is gone only 14000 km. my car first time standing in showroom for one and half months and second time aprox. three and half months. my car is not running on road. still standing in showroom. but they doing services. sir your 3rd service. sir your bill is 20000... my car is 6 months old and stand in showroom for 5 months approx. Saleem ahmad saifi is my father. And my mobile no. Is [protected] ; [protected].

Due to so many remainder for refund our payment booked with krish automobiles pitam pura new delhi in the name of jitender dagar of rs. 40000/-, are not not refunded.The vehicle already taken by us from another dealer DD motors. The Krish Automobiles not refund our amount even maruti udyog also nt given us the complaint no.. then what we do???? kindly help us our office address is jkm medi aid inc. 710, 7th floor D Mall Netaji Subash Palace Pitam Pura New Delhi 110034. our office no. [protected], [protected]. our mobile no. is [protected].

dear sir, i purchase a swift vxi car last month 8th may 2015. from your dealer lovely autos jalandhar punjab. at the time of delivery they promise me to your car 1st free service they will do tufloncourting free of cost now they are saying no we were not promised any type of tufloncourting why they are misguide/cheating to the customer. santosh kumari tuli jalandhar punjab cell.no.[protected] [protected]@gmail.com

i purchased my first car Swift VDI. but showroom not support properly. my RTGS payment all ready done in 30 may 2015 but showroom give my car in after 4 june, still date i have not support RTO passing from showroom side. showroom salesman said me for a technical reason car sales entry not done in showroom software so wait 2-3 days. i think showroom not support customer properly so i request to that pls take action regarding my issue

I bought new Swift Dzire in August 2013, From Vadodara Gujarat. Now i am faceing the problem of my hand brake system which is no working. I made a complain to local dealer Amar Cars. Now they are asking me to replace complet set of hand brake system. i believe that this is very much and highly safety system will not go out of work in just two years. and if its not working, its really shame for Maruti Suzuki. I made a call and send mail to concern department. need to reply positively. Parag Korde from Vadodara Gujarat.

I have given the car for service to sevebseven hills gurgaon amd they delivered it in late evening. In morning i noticed that the front windshield was broken during service and car was handed over to me at such time when i was not able to check ot properly. I registed a complaint but no response from either service centre on maruti suzuki.

Hi, I own a swift desire VDi purchased last year. The from windscreen of vehicle has been cracked automatically which is noticed yesterday. I thought it might be due to excessive heat clubbed inside but have noticed around 8-10 swift & dzire on road with same problem i.e. front glass cracked ad too the crack is mostly at same place of all cars. It seems to be some technical problem or manufacturing defect. If required I've photographs/registration no's of cars with same problem. Would request to check the probe the matter on high priority & arrange to replace the defected glass on priority basis. An early & positive response would be highly appreciated. Regards, Dalbir Singh [protected]

hello my name is bhuvan approx 6 days ago i gave my car in the company service station in Karnal (Haryana). Issue was that oil was not reaching in to the engine because of damage in oil chamber. i gave my car there and they repaired it. after repairing i got my car next day and they said my car is fine now you can take. i took my car and drive it approx 1 km. after driving i feel uncomfortable car was not fine it was heating up and not even giving pickup. i came back to service center they said they will test it. after taking a test drive car again started getting heat up and started leaving smoke from all over the car. if we won't stop the car it would be caught by fire. Only because of not testing the car i could have Died. and now my car is in Service Center i will not now pay for anything and not even going to pickup that car Bhuvan Mehta m.[protected]@gmail.com [protected]