Maruti Suzuki India Complaints & Reviews

Jamkesh jammu is not concerning about their customers. A harrasment is being faced by me. After a gap of one month they are not refunding my amount 3100 being a govt employee. No response of my mails. Vehicle service is not upto the mark. Only harrasment is faced by me from jamkesh. I m very disappointed by this attitude of jamkesh. Purely a bitter experience....

I was purchase gizzer 3 months before. In gizzer I have many probelms. Engine, shocker and tyre realted .Till the date I was puchase I am fed up with your company pls take some action. I want change the bike or compansate the money which I was spent.

I was purchased gizzer 3 months before. first day the back tyre was crack. and handle was tilt when I go service center and they chck they found that there was less shoker oil in the bike. it was very bad experience with suzuki bike . pls take necessary action as soon as possible

Greeting of the day” Model: Maruti Ertiga Owner Name: Patoliya Alkeshbhai Gobarbhai Registration #: GJ 5 JB 7197 VIN/Chasis #:MA3FLEB1S00142589 Brought From: Comet Motors, Surat, Gujarat My name is Alkesh Patoliya. I bought Maruti Ertiga in 2013. I was one of the satisfied customers of Maruti Suzuki. This is my second car of Maruti after wagon R. When I bought Ertiga I am very happy about my decision of staying with Maruti. Approximately after 12 to 13 month suddenly I felt problem with pick up of car. When I took long trip of 600-800 KM to my village. I went to local dealer of Atul Motors in Amreli. They diagnose my car in workshop. They kept Car around 25 to 30 days. I ask explanation for the problem which I am going through. And Manager of Atul Motors told me that, this is rare problem in Maruti Suzuki car. 1 car Out of 25000 having this kind of problem. I thought my car should perform as it should be, but after few days I felt same problem. I came back to Surat where I bought my car. And I went to dealer here in Surat (Comet Motors).They couldn’t figure out problems. Each month I have to visit service station for this issue, and they keep saying there is no problem with my car. Now I am very frustrate with Maruti. I would never suggest any one to go with Maruti. This is my Last complain. I am going to consumer Board of India regarding this issue, if there is no solution for my car. I am hoping to resolve this problem as soon as possible. You can get back to me via phone. Thank you very much Alkesh Patoliya +91 [protected]/[protected]

i have swift zdi silky silver purchased on 24.10.2013 from lohia automobiles. car regsitration no is RJ 06 CD 4000 purchased on name of style india synthetics the battery of the car is defective and i had also given it for replacement to lohia automobiles before months also but they gave it to me just got repaired. from last one week the battery is again creating trouble but the service team of lohia automobiles, bhilwara is not at all cooperating they dont have even standby battery i clearly told them to replace it but they are not helping me the workshop manager over there is mr.rameshwar [protected] who does not pickup my phone at all. i am fed up from them and thats why i lodged this complaint against them specially against mr.rameshwar who is so irresponsible. i clearly want replacement for my cars battery bcoz it is under warranty of 24 months regards sumeet sankhla [protected]

Hi, This is regarding repair of my accidental Dzire VXi. Last week I met a minor accident from front. The service provider has repaired the external parts but has asked for advance for Engine work. They have specifically mentioned, as a company's policy customer should provide 50% advance to perform the repairs above 20K. Please confirm if there is any such policy. If yes, then I am sorry, there is no difference between a Authorised Dealer and Road side mechanic. Also, If there is a faulty part which needs to be replaced and is not available with the service provider. Does the customer need to pay some booking amount for that part, so that the service provider can place the order with Maruti. Summary of all this is, as a customer I need to know, if there is a Company's Policy for customer to pay advances in order to get the parts/service done. Thanks

I would like to bring to the notice that though i have booked a Swift Vxi with "mysterious violet " colour as shown in your brochure, I have been delivered with the colour of the car not at all matching with the "Mysterious violet " shown in the brochure. The colour of the delivered car appears to be almost as close to black colour. The delivery was made from M/s Automotive, Nerul showroom on 28 June 2015. It is very frustrating from such a reputed company to have such a huge difference in the colour of the car shown in the brochure and the original colour.I would like to submit my entire dissatisfaction, though the dealers have taken utmost priority for the delivery of my vehicle. Please let me know a satisfying explanation on why the colour has changed with such a huge difference. I have accepted the delivery for time being as the vehicle was needed urgently to me.The photograph of the delivered vehicle saying of "Mysterious violet" colour is attached for reference.The colour of the vehicle shown in the brochures and website is also provided for your reference. Trust this complaint will reach the concerned and necessary remedial measures will be taken to safeguard the costumer requirement.

Dear Sir/Madam, I have purchased my Swift VDI Car No. DL8CAW- 8140 from Krish Automobile Pvt. Ltd. SSG Majesty Mall, Plot No. 2, road No. - 43, Guru Harkisan Marg Pitampura Delhi - 34. There is some defect in my car tyres when my car run then some noise is occuring due to deficiency in car tyres. I have used my car only 22000 Kms. This is very serious matter and can be harmful for the passengers of your company make car. You are request to kindly resolve this problems as earlier as possible under intimation to me on my mobile number [protected]. Hoping for an early and needful action. With warm regards, sd/- (Dr. Pardeep Vats) (M) - [protected]

Dear maruti suzuki head manager sir.i am hani f s.manihar I am using alto k 10 my purchase date 16/07/2014 in ahmdabad nanda automobile jivraj park ahmdabad 380051 my car was accident approx 15th November my car is riper maruti suzuki nanda automobile service centre But after ripear my car has not propped work missing some item nanda automobile not satisfaction voice please my help your customer hanif s. Manihar

Dear Maruti Suzuki, Maine ritz car Oct2015 me purchase ki thi TCS faridabad near neelam chowk se.maine 3 free service karwali hai per meri car ki average thik nahi thi ye sari baat maine cetre par bati thi per unhone kha ki 3service ke baad average badh jaige per aisa nahi hua uske baad me apni car 4th service ke liye lekar gya phir se sari baat bathi ki meri car ke average kam hai or meter bhi 5-6 avg sjow karta hai us samay unhone engaine tuneup kiya or bola ab thik h per usse agle din abhi meter vhi show kar rha tha maine unko update kiya unhone phir se bulaya or kha ki aap ko Rs500/- pay karne hai tab ham average test drive krenge maine 500 diya or unhone ek meter laga kr road test kerwaya is baar car ka meter 32.5 avg show kar rha tha mai bahut kush hua or chala gya next day phir se meter 5-6 avg show krne lga maine phir update kiya.mujhe laga ye to mujhe loolipop de diya. but mere vichhar se uski avg 12-14 hai kuki jab se maine car ley h yahi avg aati h even maine maruti ki ye 4th car karidi hai ab se phle kbhi ye issue nahi ayaa please aap ise resolve kijiye. please find the attachment, [protected](Naveen Gaurav) Email Id-naveen [protected]@yahoo.co.in Car engine no-D13A5065306 Car No-HR29AH7426 Chassis no MA3FDEB1s00500337

This is to inform you that I purchased a Wagon R bearing Registration no. HR29AH1957 from your dealer at Faridabad in the month of October'2014. My car suddenly stopped moving while driving on 27th June'15 at Faridabad Toll Bridge at around 6.40pm. I approached Maruti Help Line No. continuously and didn't get any response and The the Toll people helped me to lift my car from the toll to roadside. I have continuously called Maruti Helpline Nos and they told me that they are sending the crane and nobody turned till 10.30pm and I was just waiting in the road lonely. This type of service is never expected from Maruti as I am using the Maruti Vehicle for the last 7 years or more. After that I approached the hotel near by and requested them to park my vehilce there at around 11.00 pm in the night on 27.06.2015. One of my neighbour is working with Vipul Motors, Faridabad and he only took effort in bringing the vehicle to the Service Centre on the next day i.e. 28.06.2016 at around 11.30am. This vehicle is very new as it has purchased eight month back only, the service centre is saying that the problem in clutches and has to be replaced. You are requested to please kindly look into the matter and advise the dealer to replace the Clutch on Free on Cost Basis as this is under Guaranteee period. Hope you will take care of the same as a special case as Iam one of your old customer. Awaiting for your positive response at the earliest. Thanks & Regards, Sudha Nair [protected] [protected]@yahoo.co.in

I bought a maruti alto 800 lxi from one of your reputed showrooms in Delhi on 27 May 2015. It has run 300 kilometers till 27 June 2015. When I called for it's first free service, I was told to get the engine oil changed or else the warranty will be void as one month has elapsed. Why is it mandatory to get the engine oil changed? Kindly guide.

Recently I bought swift dzire zxi but unfortunately in first week itself it met with accident . Complaint was registered with insurance company through authorised dealer i.e peaks auto pvt ltd Srinagar Kashmir . It has been almost 20 days and car has yet not been repaired . The staff at peaks called us several times informing that car is ready but on spot checking it's found that the car was still as it was on first day, They have serously hampared our trust on maruti Suzuki and made us look like fool by joking around . My concern is there anyone listening or will do something about it . Hope it reaches to right people and right department and serious action is taken, meanwhile I ve registered a complaint in consumer court regarding same and a notice will b forwarded to your office soon . Regards, Mukhtar ahmad mir Srinagar Kashmir Cell no -[protected]

after accident of my car i'"ve send that for repair to maruti suzuki shoroom unnao after approx 15 days they billed me around 25000 in which insurance company gives around 15000, in which total bills are fake n they are charging us for broken excel which was not damaged at the time of repairing i strongly condemned all this n want u to take appropriate action for this malafide intentions of the officials

My astar vxi is 6 years old now. Now its 94000 kms run. Till now I have changed atleast 4 tyres. The rear left hand side tyre grip is getting damaged from outer side thus making me to change the tyre every after 20000 kms. I brought this problem to the notice of your dealer ie. M/s chowgule industries ltd, margao everytime when I give my car for servicing but their service advisor always give me the same answer that we have checked and there is no problem with ur tyre or the suspension. But from outside sources I came to know that there should be definitly some problem with the suspension. But sorry to say that a big firm like you with lots of good technicians and bettr machinery cannot sort out my problem. I am suffering a lot since I have changed many tyres within 94000 kms only.

had given my car maruti Alto LX for servicing in M/s. KTL, Opposite HAL Entrance, Chinat BBD Faizabad Road, Matiyari, Chinhat, Lucknow, Uttar Pradesh, as per your Adviser Mr. Bhupendra ( contact no [protected] ) clutch plate is require to change, and service is need, he provide my estimated cost for the both jobs. I agreed and allow to do require work on my Vehicle, After changed Clutch plate, one new problem is raised, when speed of vehicle is gone above 50 KM/Hr, vehicle start missing and passed too sound, after that I compaint meed AGM Service KTL, he instruct to service engineer to remove the error, this error is now removed, but new issue is generated... Now this time while vehicle speed reached 60-70 Km/Hr, vehicle start vibration and generate sound like ... Temp/Auto Iam from Bahraich away 90 KM from your service station, two times i gone with vehicle to their. one time fuel cost around 1500 Please instruct the concern person to give me proper solution regards, Suraj Singh [protected]

2013 december purchased one erthiga VDI. FIRST TWO SERVICE completed. 3rd service last 7 months not completed. i will called showroom, but no reply, no response, no service, including my vehicle also. pickup person treatly rowdyism by phone. please service my vehicle immediately. i[censored] forget it, i will go to highcourt.(TN03 M 1613) A. MANOHAR [protected] thank you

Dear concern, Its been a month we have given our car for repairing since it meet with an accident at the mean time. As promised by your employee that I will get my car within 15 days, but when i try to contact the concerned person, he is prolonging the delivery date day by day. As I am incurring the heavy business loss due to this. I was about to go for court, but thought to write you prior. Details will be provided below, please do the needful. Incident: RNS motors Hubballi, Karnataka, 580025 Costumer name : M S Kulkarni Reg no: KA26M 3347 KMS: 36624 CH No: 892671 EG NO: 4717514 JC operating date: 20/5/15.

sir i have bought the ECCO car on "march 2012"...which is a no of "DL 9C AB7728"... The Problem in a car is of " MISSING"...which is occur from starting when i bought the car... & we service the car from MAGIC AUTO, Maya puri..always..from when i bought a car...But Some day an ECCO car runs well without any problem...& After Some days of service a Problem Occurs again... & The MAGIC AUTO, Maya Puri is unable to solve my problem...& I Bothered a lot... So please give me a NEW ECCO car ... My phone No- [protected] Email : [protected]@gmail.com

I am tarun from rewari, haryana, buy a swift dezire vdi of maruti suzuki, disel version . Registrtion number – HR 36V 4287. from Apra showroom rewari, i am facing a lot of problem regarding lock sensor from since last 6 monts, visit 3 times to apra rewari service centre, temporary solution is done by the mechanics, but this problem again and again rising after a period of time, The working staff of apra rewari are not dealing in proper manner, please provide solution as soon as possible, very much fed up from the services of apra rewari . Tarun Contact number – [protected], [protected] Rewari, haryana