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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 18, 2025
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N
neeraj7761
from Delhi, Delhi
Jun 4, 2015
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Address: Gurgaon, Haryana

DEAR SIR I brought maruti Suzuki swift VDI on 27.11.2013 from competent automobiles gurgaon .i had lots of problem from DATE OF PURCHASE.from the beginning only diesel smell comes inside the cabin .i told about this to the competent service station, its not like that they did not respond to it .they always did a formality with my car.GM of the service department talk that swift have these kind problems and talk like local mechanic .recently my front win shield broke without any stone hit or anything at that moment also I said gm and advisor but they disappoint me by saying swift have thses kind of problems.my car is not giving proper average recent ratio of the average in meter was 13km/ltr and another big problem is my reverse gear doesn’t work at all.same I told the competent but same response from there end. I am so tied of putting complaints and listening same answer.IF this the real face of MARUTI SUZUKI so I will share this feedback in social networking so no one else get fool like me, preferred maruti car because of your service quality byt from last 2 years I am getting lots of problem.I am sending this mail because I read in google that maruti takes strict action and solve the customer problem.i request you to help me out as soon possible.I AM TAKING THIS LAST EFFORT, IF YOU DON’T HELP OUT, I WILL THIS IN SOCIAL NETWORKING …… CAR DETAILS :MARUTI SUZUKI SWIFT VDI (HR26CC7761) DATE OF PURCHASE 27.11.2014 FROM COMPETENT GURGAON .ALL SERVICE DONE I All service done in competent only THANKS AND REGARD BIRENDER SINGH YADAV R/O VILLAGE FAZILPUR, JHARSE, GURGAON (HARYANA ) MOBILE NO.[protected]
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    psjosan
    from Bengaluru, Karnataka
    Jun 4, 2015
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    Address: Agra, Uttar Pradesh

    I got 20000km service done at Prime motors Agra in last week of May 2015. There was lot of sound coming from left front or rear wheel, I reported the matter at the service center however they are unable to rectify it In the bargain my second left rear tyre also got worn out. I get my vehicle alignment and balancing done at every 5000km. Moreover, at 15000 km when I was getting alignment and balancing done I was informed that my left rear tyre had worn out, I immediately took the vehicle to the service center for finding out some fault as how my tyre is getting worn out at the same left rear position. After checking at service center they did not find any abnormality. Now my two tyres one at 15000 and other at 20000km got worn out and the service center is unable to find any fault During my visit in Bangalore I discussed the mater at Suraksha Service Station I was told that either rear tyre wheel bearing may be defective I want your interference to resolve the above problem as soon as possible and also my 2 tyres should be replaced as Maruti is still unable to find the defect and it may further damage my other tyres also. Cdr PS Josan [protected]@gmail.com [protected]@yahoo.co.in +91 [protected]
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      Shyam sss
      from Mumbai, Maharashtra
      Jun 4, 2015
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      Address: Madurai, Tamil Nadu

      I was bought a Maruti Swift Dzire Tour Car from Siva Maruti Showroom. We tells the dealer to give a Bumber to bumber policy but he put the normal policy.We are think they are put the bumber to bumber policy.My car was slightly accident at 15/5/2015 in madurai. So, we went to the showroom to repair a car.We are going to claim a Insurance. Surveyor estimated and gives the total amount 1, 92, 000. Surveyor gives us to a 75% of amount and remaining 25% amount of 40, 000 asking to paying ourself. Hears that we are shocked because we have a bumber to bumber policy.The Insurance staffs gives me a full details about that.We are middle class.So, Please Help me sir.
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        amarshah241080
        from Bengaluru, Karnataka
        Jun 4, 2015
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        Address: Vadodara, Gujarat

        Hello, My vehicle no GJ 06 HL 1340 (RITZ – VDI) I given cheque for renewal my vehicle policy before 10 days still today not received copy of renewed policy and receipt of cheque, also face abused language of your local insurance division, so now i want refund that payment i will make new policy with my insurance agent and if i not get refund within 24 hours i will file complaint in consumer forum as well as local media press note. after taking payment still today not renew the policy this is clear case of fraud.
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          Mandeep Pruthi
          from Mumbai, Maharashtra
          Jun 4, 2015
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          Address: Mumbai City, Maharashtra

          My new car (bought on 10 Aug 2014) has had technical issue since day one. There is metallic noise coming on left side front wheel base. The car has been for 3 regular services & 4 complaint services to resolve this issue but still the service centre isnt able to resolve. I am so much disgusted that I feel like selling my new car. Car is serviced by Shivam Autozone Mumbai.
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            S
            sheebasinu
            Jun 3, 2015
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            Address: Bangalore, Karnataka

            Dear Sir, We are a taken the vehicle from RNS motors after 20 days we have gave it for the first service in RNS motors, Bommanahalli, B'lore. We are not all satisfied with the service provided by them 1. The car seat was fully black covered with grease and the door side interiors full black the seat cover of the car is cream in colour which was turned to black in colour. When I questioned Mr.Manjunath (service executive) he answered to buy a good quality shampoo and clean by ourselves. The RNS showroom manager tried to convinence us and took the vehicle and cleaned but when they returned the car in 15 mins with the interiors fully wet the side door interior was not cleaned properly and back dicky mat was also fully wet, when we asked it is wet and it will start smelling it is not dried enough kindly make it dry and he answered by itself it will dry and we provide only this much service. 2. Washing, After washing the colour of mud in the mudguard was very much visible 3. we feel the sound of the engine is changed . 4. We have also given satisfaction note on the service date[protected] the vehicle is run only 512 kms while giving for first service The vehicle's new look is gone and we are not at all satisfied with the service .I want proper service of the vehicle and i want the first service to be done again in a proper manner. kindly reply at the earliest .
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              sriabhed
              from Noida, Uttar Pradesh
              Jun 3, 2015
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              Address: Ghaziabad, Uttar Pradesh

              I have a vehicle UP 14 BR 8404, Purchase date is 18 June 2012. Till date run 39648 km . Dated 29 May i found some drop of engine oil near engine, Parked the vehicle. Dated 2 June 2015 Vehicle deposited at Competent Ghazipur, confirmed the same will take 2-3 days and expenses is close to Rs. 7000/- and vehicle delivery date given on 5 June.I remember that I had opt expended warranty one or two year. Today i called Mr Amit Shukla - [protected] and asked regarding the part.Mr Amit confirmed that still part is not available i am sending request again just then asked for warranty they replied and your vehicle is not under warranty and this part is also not cover is under warranty. Clutch is also very hard since 8-9 month, confirm the same, informed Amit also. As confirmed your staff they are saying vehicle is over heated but in my driving never saw blinker of over heat and my vehicle is running local Ghaziabad to Delhi ( close to 10000 km per year) I am very frustrated that in clocking of 39k km vehicle started problem. Please confirm after this problem my vehicle engine will work properly or not check engine power as per norm, Cover this problem under warranty . I don’t want to suffer after expire warranty from current dated 13 June 2015 Contact [protected] mail Id is Abhed.[protected]@hdfcbacnk.com Revert awaited..
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                Anegundi Bharghavi Kumar
                from Eluru, Andhra Pradesh
                Jun 3, 2015
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                Unethical Service Charges & Extended Warranty !

                Address: Hyderabad, Andhra Pradesh

                I had purchased OMINI -8 seater for the purpose of transporting school students and doing it as a service and not profits. My intention being good I went to the supposed to be the a good dealer in Hyderabad - Varun Motors. They marketed well and convinced me to buy and an extended warranty for 3 Years(2 years being normal). This was last year(2014) April. I had serviced it regularly as per norms and last time I did was in January 2015....
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                MOHD IZHAR
                from Noida, Uttar Pradesh
                Jun 3, 2015
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                Address: New Delhi, Delhi

                On the subject cited above, it is to bring in your kind information that I have booked a Maruti Celerio Car VXI (Petrol) of Blue Colour in RANA MOTORS, Bhikaji Cama Palace N. Delhi for more than one month ago and issue a cheque of Rs. 50, 000/- dt. 06.05.15 being booking amount to said dealer. They promise me for the delievery within 10 days . But still No delivery of car has been made to me till date by the said dealer/company till date i.e. laps of more than one month inspite of my repeated request. Hence, it is requested to make the delivery of said car at the earliest as summer vacations is also passing on.
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                  gollapudikrishnamohan
                  from Ahmedabad, Gujarat
                  Jun 2, 2015
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                  Address: Ahmedabad, Gujarat

                  my maruti ciaz zdi with chasis no.MA3FXEB1S00117391, ENGINE NO. D13A2493519 was delivered on 29.11.2014 against full payment including extended warranty for 3 rd and 4 th year from m/s. kataria automobiles pvt ltd, khokhra ahmedabad.they collected Rs13112 towards extended warranty. but till date i have not received extended warranty . i was in continuous contact with mr.yogesh modh, executive for maruti ciaz, who finally asked me to lodge a conplaint with you.-gollapudi krishna mohan, d-1001, parishkar-1, behind renault show room, khokhra circle, ahmedabad-3800008, [protected]
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                    D
                    DGB
                    from Mumbai, Maharashtra
                    Jun 2, 2015
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                    Address: Mumbai City, Maharashtra

                    Have lost one of the key of Maruti Swift - Model Swift VXI, Chassis No. 268190, Engine No. 395935, Key No. 5038. Pls. help me to arrange one Key, we shall pay the necessary charges. Thanks, Balani [protected] [protected]@gmail.com
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                      V
                      vijaysuryawanshi
                      from Pune, Maharashtra
                      Jun 2, 2015
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                      Resolved

                      Address: Thane, Maharashtra

                      R/Sir My Vehicle Maruti Esteem VXI Vehicle :- Reg No :- MH01 PA4531 Insurance Policy No ICICI Lombard Policy No :- 300/82238233 and clam No :- MOT04593164 had and accident on 12th May 2015 and a truck has banged from behind and Many parts were damage and and after 24 days I got a sms from Insurance that clam has settle to the STERLING MOTOR GARAGE Rs 49, 774/- with out informing me and when I ask the insurance server (Mr, Sachin Dube Cell:- [protected]) the reason he did not give me the proper replay and shouted at me and may of the part are not repair not replaced and I have been told to take the Vehicle and ask me to pay Rs.21, 800/- and part like side mirror was not replaced and without any reason and was not inform to me and now insurance is not paying and service center is asking me to exert apart from the Rs.21, 800/- Request you to please help for the same
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dear Vijay,

                      We have made a note of the mentioned details.Our official will contact you and assist you.

                      Regards,
                      ICICI Lombard General Insurance
                      Dear Vijay,

                      We understand that our company official Mr Rajguru Patil has spoken to you with respect to your claim (MOT[protected], and has given you detailed clarification on claim.

                      Regards,
                      ICICI Lombard General Insurance
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                        A
                        ady06
                        from Delhi, Delhi
                        Jun 2, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir, I purchased a New Wagon r VXI from DD Motors Mayapuri on[protected] Reg no- DL 9C AL 4494, Chassis no- MA3EWDE1S00886928, engine no- K10BN 7530964. SInce the beginning I am facing following problems in the car. 1 There is lot of vibration felt in the car while on idling, 2 Pick up is very poor, Car vibrates while picking up on 1st gear. there is no smoothness in the running of the car 3 Power steering is very hard 4 A/C vents of extreme corners are loose. 4 Poor average- average is coming out to be only 12km/ltr on highway. I have only driven approx 500 kms till now and am facing the above problems. I am very unsatisfied with the Maruti Wagon R performance. Kindly provide me with assistance as soon as possible solving my issues. Previously I have owned Maruti 800, Van, Esteem, Wagon R, Ritz but have never faced such a problem.
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                          pramdas
                          Jun 2, 2015
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                          Address: Pune, Maharashtra

                          I had purchase a Celerio ZXI AMT on 27.05.2015 and while having the car driven home, it was noticed that the transaxle light was coming on intermittently and the car seems sluggish on the Auto mode.This was informed to the dealer immediately telephonically. But it appears that none has any clue as to why this is happening, If the engine is stopped for some time the light disappears for some time only to reappear again in slow traffic. An E mail to this effect was sent to me to the dealer on 28.05.2015 but I have received no response till date
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                            praneet agarwal
                            from Mumbai, Maharashtra
                            Jun 1, 2015
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                            Address: Bastar, Chhattisgarh

                            Sir I got wagnar (CG17KE8300). On 11th may my car got a sensor problem and was send to service center. I thaught the problem was sorted out for which i have to pay 850;but the actual problem starts here. Again within a week the same problem occured and as usual, again my car was send for servicing. Now i took my car and came to ichapuram(AP) from jagdalpur. Unfortunately again the same problem occured in my car while i was on my way. Plz tell me what should i be doing. To me, it seems like the servicing wasnt done and the team have made a fool out of me. What would you be doing if you were in my place. Plz do respond immediately. INVOICE NO. BR15000195. Take necessary action immediately
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                              MK Pahwa
                              from Delhi, Delhi
                              Jun 1, 2015
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                              Address: New Delhi, Delhi

                              My Car's both the excel start giving problem in such a small running in just 33000 km. Company said they are not responsible of probelm which comes after warranty A good company also take care of their product after warranty as well. This is not a usual technical problem, i am only asking for the problem which is abnormal. I would have not raised the voice if it is a routine problem. I know i can't raise my voice in such circumstances. My request is to investigate and than decide why this has comes in such short running. How can it possible that Maruti 800 which i drove for apox 9 years and more than 1.2 lakh KM without this type of problem and on the other side big Sedan car which only cover 33000 KM in just 4.5 years and start giving problem. I can not expect this from such a reputed company and such a reputed car. I am 100% sure that this is manufacturing defect. Pls take care of product and do the necessary action. (This is not a substandard product which work till the time of warranty and it expire as soon as warranty is expire) I have sent mail to Mr. Adil, Mr. Pankaj and Ms. Monika of Maruti but no satisfactory answer got.
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                                Lucky Bhagwani
                                from Mumbai, Maharashtra
                                Jun 1, 2015
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                                Address: Jodhpur, Rajasthan

                                Dear sir my swift ldi car no is RJ19 cf 1050. I just want to complain against service from yours dealer in Jodhpur which name is Krishna auto service. They are not giving me proper service. My car is not giving proper average and I had complained it for 3 time in service station but they not giving me satisfection .so please I request to u take some action i[censored] want talk with me this is my no [protected]. You can call me any time thanks
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                                  bhavik31
                                  from Mumbai, Maharashtra
                                  Jun 1, 2015
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                                  Address: Mumbai City, Maharashtra

                                  i purchased Vehical on 28 june 2014 from spectra motors, LBS marg, GHATKOPAR showroom. after few month front windshield got small crack which is inside. i.e. no scratches on top and bottom of glass, which proves that its developing from inside, and it is manufacturing defect i did complaint in maruti showroom they visited my place 3 times and 2 times i visited showroom to show them. but no proper response is given by them. I would like to get glass changed under warranty as in just 5 month it got cracked which have no scratches My CAR Model No is : WAGON R LXI CNG
                                  I have purchased wagon R vxi model in 3rd oct 2014 from Bhatia & Co. Kota (Rajasthan).on 2nd service, car send to workshop, and after service it seems that there was a abnormal sound in engine side, my front tyre punctured and one wheel cover also found crack. when i made it complaint against this service car again send to workshop but no change seen and workshop manager say it is normal sound but I am not satisfied and not satisfied about my other mishappening. please do needful
                                  This is just to share our complaint ?

                                  or it will solve too ?
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                                    Ml Godara Bishnoi
                                    from Jaipur, Rajasthan
                                    May 31, 2015
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                                    Dair: My V.N. MH 04 DB6058 swift vdi Model-2007 The proud to sar my car sarvice date on 04/05/2015 whit car me parts not aloud to the sasar my pay to amount 70000 ; My request the sir on your dillar for no language to on coustmar with namburhood and popular My car that the forward to saw room on date 31/05/2015, My request your sir the sawroom to campalents to daillar on language and pamit or no car parts on new the give that woundarcar sow room. From: Mangilal bishnoi Mo.N.[protected].
                                    Is this complaint in English or am I missing something?
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                                      Shaikhabdu
                                      from Mumbai, Maharashtra
                                      May 31, 2015
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                                      Address: New Delhi, Delhi

                                      Hi I am using a WagonR lxi model car, I purchased this car brand new in 2013 since than I always visit Rana Motors in my car service, this was 5 service where I didnt received proper resolution even earlier I never use to receive proper resolution but still I kept continuing my service with Rana Motor, this time it has been a limit where I am being forced not to take my car again for Rana Motors just because of pathetic service which I received for the 5th time, this time my car mud flap was broken and one was lost although the cleanliness part after service was very bad. I received a call from call centre for service rating 5 days earlier and at that moment I gave only 1 rating and the lady on call told me that she I will recieve resolution in next 48hours but still I havnt received any resolution request you to please help I someone can help me out at a customer Regards, Shaikh Abdul [protected]
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