Maruti Suzuki India Complaints & Reviews

I am greatly disappointed by Maruti Suzuki India and its dealer in Bhuj, Kutch. I was been told that we will get our car within 45 days maximum but now its been four months i am chasing and no one is responding properly. I booked a car against my old car and now it looks like I am been trapped. I am tired of there empty promises. Is there anyone who can suggest any possible solution to obtain my car on immediate basis? Thanks.

Late delivery of car
my self pawan kumar salgotra booked zxi breeza car on 13 aug. 2021.The dealer promised me that the car will arrive between 12-16 weeks.But the car does not delivered between the given time peroid.When i enquiry, the dealer always telling lie for several times and does not tell the exact date of car arriving.I make call several times but they always change the date of call arriving.The manager, gen.Manager does not pick the phone call and does not give any response

regards
pawan kumar salgotra
car bookes at jamkash motors jammu(aknoor)
the recipt no. Of booking is

सर नमस्कार मेरी गाड़ी डिजायर 05C6095 को में मैंने रुद्रपुर आकांक्षा ने दी थी 2 नवंबर को देखें उन्होंने मुझे प्रॉमिस डेट 30 नवंबर की तिथि जो कि अभी तक बनी नहीं है आज 3 दिसंबर हो गई है सर मारुति का बहुत ही अच्छा नाम भी है काम भी है अगर वहां के लोग ना फोन उठाते हैं ना कोई रिस्पांस देते हैं अगर कभी उठा भी देते हैं तो क्या हुआ ऊपर वाले हमें डांट ही तो देंगे कृपया सर हमारे प्रॉब्लम को सॉल्व कर दो

Dear Sir,

This is in reference to my car No. DL 3CCQ 3020, I would like to draw your attention that my car met with an accident in the month of Dec.’ 2019 beyond that my car went to Maruti Suzuki authorized Service station Seven Hills Okhla Phase -ll for repair.

My claim got approved by ICICI Lombard and my car was delivered to me in 15-20 days, being claimed by the service station to be in perfect condition and appeared to me to be the same from outside .

However in Oct 2021 when we got our car checked from some local vendor near to my house we got to notice that the Chassis of my car was never repaired and now it's completely in a rusty position and could fall anytime, it appears as if they had never repaired the same. When I approached them again with this situation they asked me not to escalate the situation and bring the car to them so that they could look into it again .

I am really angry as they cheated me and also the insurance company by claiming the full repair amount and not utilizing it on my car and made a fool out of me .

I am attaching the picture of my car's condition to your kind interest. Kindly look into the matter as I don’t want to go to that service station again,

ALso my car brakes have failed not once but thrice and that too while i was driving in the hills and this has happened when i got my brakes replaced after the first time it happened . First time it happened we got the brake pads replaced in srinagar but on the way itself it faced the same problem in Chopta in approx 100 Kms. We somehow managed to get back to Srinagar to the service station where they replaced the caliper pins and they assured nothing will go wrong.

However we got it checked in Delhi Karol Bagh service station. Where they even charged me labour charges for checking the braking system. Being assured everything was fine we went to kedarnath and faced the brake fail problem again, which was life threatening and also your road side assistance services are just waste of money. They never respond in tough situations.

I don't know why these service stations are not able to look into the problem and now we are asked to get the complete brake system to be changed, kindly guide us as we have been spending a lot of money because of it and now its causing additional problems while driving.

REGN. NO : DL3CCQ3020
REGN DT: 02/01/2019
CH NO: MBHCZC63SJM330698
MODEL: MARUTI SWIFT LXI

Thanking You

Regards

Sir i went to Jagmohan Motors Rohtak Branch in haryana on[protected] to exchange my Ritz VDI for new Vitara Brezza VXI. They estimated my Old vehicle value of Rs200000. They gave me a hand made invoice and in which the cost for the vehicle was 996973 after november discount of Rs 10000. There was additional corporate discount. This cost was including Rs 10000 MG accessories. I became ready to buy the vehicle and transferred Rs 100000 in Jagmohan Motors account. And transferred Rs 100 in their another account. I also talked with SBI representative for the loan of Rs700000 in their branch. I gave necessory documents to Jagmohan Motors. On today my loan got sanctioned and I gave them sanction letter of SBI Bank for deleivery of new Vitara Brezza. So in this way I paid Rs200000 for old vehicle and Rs100100 through online payment and Rs700000 from SBI Bank. I paid them Rs1000100 in total including all payement modes while there was Rs10000 exchange bonus also.
Today they sent me another invoice and in which they were showing Rs18914 still towards me for which i objected as they showed Rs19890 worth accessories instead of Rs 10000 which is very high and was not asked by me. I asked them to remove accessories which I didnt ask but they refused. And didnt deleiver the vehicle. Please take serious action agaonst them as they are looting people in this Pandemic condition where everybody is suffering a lot.

I have opted to get spare keys from Rajalakshmi cars maruthi madhavaram, for my baleno car on June 26 2021, from Mr janarthanan service personnel, he told we can get keys within 2 weeks, so I paid the advance but till (August22) no response and rude behaviour from Mr janathanan still he is speaking rudely and telling me to come on his specific time and date only, I have been waiting for 2 months, he doesn't have the qualities to be a service personnel, worst service from Rajalakshmi cars madhavaram.
Till now Nov 30, I have not received my key and manager Giri number one fraud cheater, he now casually telling key will not come and amount will not be refunded.kindly please help us in this issue.the manager speaking very rude kindly do the needful, below bills are attached.

I have change my belt at 38000 km from Nexa service center solapur but again it will break at 58000 km...ur company gives warranty schedule of belt 30000 km..but my running is only 20000 km so how it can break...what was the reason?? I have change my belt again from ur service center they charge me for belt..let me know how it can break again and again I want a answer..

Date of Incident : 20th October 2021
Phone Number : [protected]
Full description of the incident : My car engine got seized due to an exposed portion of the engine thru which oil leaked. The company is unwilling to listen to this product issue and is engaged in a cover up giving lame and un-connected excuses. The highlighted product issue has the potential to be a safety hazard for the road users and the occupants of the said vehicle. The issue needs to be investigated and taken up on priority by the company or else it is a potential life hazard.
Desirable Resolution : The engine to be repaired/replaced by the company and the rectification of the exposed area to be done as it has been in the other models of Maruti Suzuki.

I Buy New appolo 4 Wheeler tyre in my Eeco car. Tyres in Warranty period. Tyre used 25000 K. M. In my car. There is issue in tyres wire are shaw outside of the tyre. I need a Solution as early as possible.

I am dr praveen elbin working as a medical officer in central organization ramanathapuram tamilnadu
dear sir/madam
i have given my maruti susuki shift vdi tn75 af 5664 to maruti susuki service center in ramanathapuram on 01/11/2021
service provided (like clutch hard and stearing struck not repaired properly:remains same only like before giving for service) was not in satisfactory level
money paid(labour charges-2749:total-11318)
please take this complaint and make sure not let this happen again
thanks
regards

Sir i bought a baleno zeta in 2019.It was serviced by authorise workshop on 20k kilometres.Found less lubricant at 24300 km.When I contacted in the workshop, after checking everything, he said that we will repair the engine. Reducing lubricant without smoke or careless is a manufacturing fault. Please do not repair my engin cand give me a new engin.If I had to get a car with repairs, I would have done some old one.I have bought a new car so that there is no problem.Reducing the Lubricants of New engin is a Manufacturing fault.Please understand my concern.Please understand my problem and seal it by not giving a repair.

I have booked my wagon r big i was being told that car will be delivered in a week's time., since then the sales manager and all the team is not sure about any particular date for the car delivery. this is totally frustrating as i have booked this car my booked one's to gift on birthday and now i have no face to justice my gift. kindly let me know that do u have.Because any assurance on delivery schedule? or is it at the discretion of company? Do u pay any penalty like u impose on customer who cancel their booking?...plz let me know

I purchased baleno zeta petrol in 2018. But now both the front windows have rusted out. Left side front window is completely rusted down and now causing a problem while we open and close it. There are several other rust patches on the body of the car....

I am using Nexa Baleno Car and from My first service I have some issue in clutch side. Every time they have doing some works and handing over the vehicle to me. Now my vehicle covered 30K kilometers and still my complaint is not resolved. One time they have replaced the Clutch Phase assy and in my last service they have replaced the clutch bearings.

Unfortunately still my problems remain and they are not able to rectify the exact complaint of my vehicle. Actually in my vehicle from the clutch side some noise is coming like an Old Diesel engine which covered more than 1 Lakh kilometers.

I am not expecting these types of sounds from a Maruti petrol vehicle.

So kindly do the needful to get my complaint solved and arrange one experienced Technician who can rectify my actual complaint to find the proper solution.

In my service center all of the teams are friendly with me, So I can't argue with the team regarding the same.

So I am requesting you to find a proper solution for me.

Dear sir/ mam,
I am An ADVOCATE Abhikant upadhyay, my car is alto lxi (UP15AW6652). I was going for some work by my car and traffic police (Mr. ANKUR MALIK and Mr. SATENDRA KUMAR RAI) stopped my car for checking and after that he challan u/s 184(c) RW rule 21 of CMVR, That is use of handheld communication devices while driving, but Sir/mam, i was not using the handheld communication devices, that device is only hang in my neck and you can also see the proof of that devices in the challan images, Mr. ankur malik challan my car by fault
please, cancel my challan, if you think my complaint is right
thank you
Abhikant upadhyay

I have booked my alto vxi on 13-10-21, i was being told that car will be delivered in a week's time., since then the sales manager and all the team is not sure about any particular date for the car delivery. this is totally frustrating as i have beared tremendous loss for this delay. kindly reply to this compliant and resolve my issue as soon as possible..this is for the Last time I'm buying from peaks..and will never ever let anyone to repeat the same mistake.

I booked an S Presso VXI + AGS vehicle on 6th October, 21. The delear mentioned the tentative delivery date in OBC form as 31st Oct, 21. Later in the email they mentioned as 5-6 weeks which is around by 15th Nov, 21. But after long waiting period now they are mentioning that they don't have any idea on S Presso high end production. I request you to please help me to get the vehicle delivered to me atleast in this month. Thank you....

I am a HIGH COURT ADVOCATE practicing in the city of Surat

This is to inform you that I am having Maruti Ertiga VDi with registration number GJ 05 JL 0804 It is registered with my wife name Bijalben Divyakant Master On 07th Nov 2021 myself my wife son and daughter were on a trip to M P and Rajasthan At 1 p m in Mandsaur city M P a car running before us suddenly applied brake due to some reason I also applied brake but somehow my car met with an accident with it It was damaged badly All these photographs and videos are forwarded to the concerned persons of your company

By towing the car was taken to the Patel Motors Maruti Suzuki workshop Mandsaur Rs 1800 were paid Bill forwarded I had a booking in Park Exotica Resorts Udaipur Rajasthan for which Rs 21000 were already paid So I got my car repaired temporarily so that I can move forward I paid Rs 19 675 Bills photographs Videos already forwarded to your concerned persons of the company After returning on 14th November 2021 my car was given at Kiran Motors workshop Udhana Surat for repairing work

Approval for claim is also given from Royal Sundaram Company Already a week is passed They are saying that parts are at present available It will take 7 days to arrive Then it would take at least 13 days to complete the car work Now this is ridiculous from the company like Maruti Suzuki People are buying your cars because of service and availability of parts Why are the parts not available Send them urgently

FREQUENTLY I HAVE TO VISIT HIGH COURT OF AHMEDABAD I NEED MY CAR BADLY TO PERFORM MY ROUTINE WORK

PLEASE TAKE SOME STRICT ACTIONS AND GIVE MY CAR IN PERFECT WORKING CONDITION OTHERWISE I WILL HAVE TO TAKE SOME LEGAL ACTION AGAINST YOUR COMPANY

Help badhi

[protected]

Iam customer of this company my carnumber is GJ36F 8243 my contact[protected] My complaint abot there is no spareparts are available at Morbi Gujarat in Maruti Suzuki company it is very dull or bad service they told my u should put your car for 15=days how it possible I suggest my all relatives don't buy this company car or anything. Give responce as early as possible