Maruti Suzuki India Complaints & Reviews

Dear Sir,

Greetings!!

I have bought Maruti Wagon R from True Value Shop ( Magic Auto ) Dwarka. Since the purchase of car it was not working properly sometimes it stops moving and sometimes its CNG is not working my car is still under warranty till 24th May 2012.

Now Iam very fed up with my car after repeatedly request with dealer they are not doing much more regarding the same.

Pls guide me what to do now ?

Thanks,

Abhishek Sharma
[protected]@yahoo.com

Dear Sir,

Myself taken a suzuki access 125 from manikandan motors cochin on 04/08/2011 - Frame no MB8CF4CAGB8314289 and Engine no F[protected].

Done services with thiruvalla suzuki (pathanam thitta district kerala).

On first service itself complained about Key sytem failure and informed will replace on availability.

Upon frequent complaints they replaced key sets on 23/3/12, During replacing keys mechanic reported that the front body cover is fully damaged inside and all screw ports are broken.they said the ports are broken and even 3 screw ports are not available. Informed me that it was transit damage or pdi damage.

On the same time i contacted Manikandan motors and informed complaint. they insisted to bring vehicle to their dealer point.

On the same time, I stopped servicing my vehicle and went to Manikandan motors cochin to inform about the complaint.

There I was ill treated and they send me to their service center to for complaint.

I had contacted Mr Rajesh / Tossy at their service center and given complaint.

They didnt give any record for complaint and insisted to surrender vehicle their and on availability only they will replace.Since front cover is not available i didnot left vehicle there and given 2 nos [protected]/ 2535080/81 and informed will contact back after 1 week.

I had done a complaint to suzuki motors on their website regarding @ complaint no 559695.

Till date i didnot received any calls from dealer/ manufacturer regarding my complaint and my vehicle running with damaged parts.

Request advice to do the needful for taking legal actions aganist this Scooter company or replace my defective parts. .

SIR,
I HAD BOOKED A SWIFT DEZIRE ON 16TH OF JAN 2012 AT FORTUNE CAR BHIWADI BY RS 21000
BY CONFIRMATION ON[protected] TELEPHONIC ALLY THE DEALER ADVISED TO DEPOSIT REST AMOUNT 720958 & WE DID SO BUT NOW DEALER IS UNNECESSARY PRESSURING TO BUY ACCESSORIES WORTH 40000 ALTHOUGH IT WAS COMMITTED FROM THEIR SIDE THAT WE WILL GIVE YOU CAR WITHOUT ACCESSORIES COMPLETE AMOUNT IS AT DEALER END & HE IS NOT GIVING DELIVERY THUS WE WANT TO FILE A SUIT AGAINST THE DEALER & COMPANY

NITIN GERA

PLOT NO 6/43

NEB HOUSING BOARD COLONY ALWAR RAJASTHAN

PH [protected]

I have decided to replace the both shock absorbers for my Baleno in the month of December. On Dec 24th, I have bought the shock absorbers from RM Motors - ECIL X roads - A maruti certified part supplier. I have purchased the shocks and have replaced them with old ones

Bill NO. CSI11004995

After 3 + Months, I went for recheck of my car and one of shocks found to be defective with full of oil leakage. I went to RM Motors and they say they can maximum give 25% discount on new shock and wont refund me any money.

PLease tell me what should I do.

Hari

[protected]

Dear Sir,

Booked one car Swift VDI with Modern Automobiles, Ambala.

The purchase is through CSD and the entire payment has been paid through draft to CSD.

The LOS issued by CSD has been handed over to Modern Automobiles, Ambala. The delear is demanding handling charges of Rs 2000.

However, the price paid to CSD includes the handling charges of Rs 2700.

Kindly clarify, is any payment need to be paid to local delear on account of handling charges which is already paid.

This is to bring to your notice that I 'Lekhraj Taneja' bought a new car Maruti Suzuki Ritz Ldi from DD Motors Peera Garhi in the month of September 2011. From the very beginning, whenever i used to apply the brakes of my car i hear abnormal voice. I have registered complaints several times at DD motors. Its been seven months and still the issue persists. Kindly get this fixed please.

Name- Lekhraj Taneja
Regn. No.- DL4CAM7848
Contact # - [protected]
Email address- [protected]@yahoo.co.in

I booked Swift Dezire Diesel Vdi. your one of the chennai dealer of Indus Moters Kattupakkam Branch on Feb 15 th. That time your peoples committed test drive fesilities with in 2 to 3 weeks to me. But still now i didnt get test drive.

Last 2 weeks i asked for test drive, but your peoples told me, Diesel vechile Test drive not available in show room. only petrol vechile only available in show room. How can i know the perform of diesel vechile. i cant understand your peoples thinking.

Same time i asked that petrol vechile for test drive. Still now i didnt get.

Also my waiting period 75 days from my booking date. Days are going on. Still now i didnt get any response from your side. everyday i am calling your peoples but no response.


Note: last 9 years its my fourth Maruti vechile. every 2 years i am changing my vechile
Regards

MY NAM,E IS ANKUSH KOHLI LIVES IN UDHAMPUR (J&K).

I HAVE BUY A CAR HAVING VARIANT MARUTI SUZUKI A-STAR LXI IN MARCH 2012.MY CAR HAS BEEN DAMAGED ON LA ST FEW DAYS
THE INSURANCE AGENT INSPECT AND VERIFIED THE WINDOWS,SIDE GLASS,AND TYRE HAS BEEN REPLACED UNDER INSURANCE
BUT AFTER THIS THE DEALER GIVES NO RESPONSE AND THE INSURANCE AGENT SAID TO AGENCY THAT ONE WINDOW AND TYRE IS REPLACED.
AFTER THIS I AM SATISFIED BCOZ I HV NEED AN VEHICLE FOR DAILY UTILITES
BUT MY CAR IS PARKED FROM LAST 8-10 DAYS IN WORKSHOP OF AGENCY AND I VISIT DAILY BUT THE DEALER GIVES NO RESPONSE AGAINST MY COMPLAINT
BUT NOW I CANT WAIT MORE AND REGISTRED A COMPLAINT IN THE CONSUMER CODE PLZ SUPPORT ME

ANKUSH KOHLI
[protected].

Dear Sir,

I had purchased a Maruti Astar Lxi model HR 26 BD 4816 at 18th guly 2010. I had been fitted a CNG kit from a government authorized dealer and registered with haryana government in Registration certificate and insurance. i found a problem in my car stairing. and went to the pasko dealer and got the warranty for my cars stairing but now i have got another problem in my car that it is going over heating. i gone to the dealer Mr Dager (Manager Workshop) told me that they can not give the warranty because of CNG fitment from outside but i said that i registered from haryana government and before that i taken the warranty of my cars stairing. but they are not taking any intrust in that metter and harassment me .that is very big problem. i had given them three lack foury thousand for that car and they are not giveing me the warranty for that. i have 1year 3 month warrent left. but thay can not help me to do my car fit.

COMPLAIN AGAINST:-

PASCO AUTO MOBILES
PASKO HOUSE .NO-6, PALAM - GURGAON ROAD, INDUSTRIAL ESTATE, GURGAON, HARYANA 122015
WORKS PHONE[protected], CONTACT PERSON MR DAGER (MANAGER WORK SHOPE)
FAX[protected] Email [protected]@airtel.in, Website :www.pasco.in

AND MARUTI SUZUKI INDIA

Kindly help me to do some best solution

Thanks & Regards
Saurabh chadha
Ph [protected]
Hno. 871 Sector 10A, Gurgaon , Haryana

respected sir,
i own a car maruti suzuki zen-1998 modal. vehicle is registered in kerala. i paid tax upto 1999, then i paid life time tax in karanataka without changing the registration.In RC book they, wrote" karnataka lifetime tax is paid, no noc provided". now i want to change the ownership to other person. my tax is valid upto 2015. i cunsulted kerala RTO , According to them , i have to pay the tax there also with penalty. please help me to solve this issue. please note i paid karnataka tax because i got transfer for my job from kerala to karnataka.

I found this in quikr someone is trying to fetch money in the name of Maruthi Suzuki. Kindly take necessay action against them

The deatils as follows,


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi
Email: [protected]@vip.se.com

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, and Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 24th - April - 2012 at 11.30 AM, You will be pleased to know thatthe 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage.

You will have to come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 72, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final processyou have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proofand Mobile Number
4) Two Passport Size Photograph.
======================================

You have to deposit the (Cash) as an initial amount in favour of our recruitment dept accountant name in charges to collect your paymentFor Rs. 12,200/- INR ( Twelve Thousand Two Hundred Rupees ) through any {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK} Branch from your Home City to our recruitment dept accountant name in charges. Account NAME AND NUMBER will be sent to you upon your response to this mail.

This is a refundable interview security fee. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK}.

This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK}. We wish you the best of luck for the subsequent and remaining stage.

The last date of security deposited in bank 20th - 22nd April - 2012 you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email. [protected]@vip.se.com

Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY.

Lodging, travelling, and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply.

And Rs. 12,200/- INR (Twelve Thousand Two Hundred Rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit, And if you are been selected or not, still the amount will be refunded to you, As the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview Wishing you the best of lucks.

Please note that only interesting candidate should send us detail for the delivery of his or her air ticket and letter offer after receiving the refundable security payment made by you,

Kindly Contact Our Job Recruitment Department through This Email: [protected]@vip.se.com

Regards,
Chief Executive Officer,
Managing Director: - Shinzo Nakanishi
MARUTI SUZUKI INDIA LTD (MSIL)
Email: [protected]@vip.se.com
When you reply to this ad, don't forget to mention that you found it on Quikr.

Sub- Complaint Against Maruti Suzuki Dealer


Respected Sir,
This is regarding my Maruti Swift LDI UP16 AD 2524, which i bought from Rohan Motors (Noida) a year ago.
My vehicle is insured from National Insurance which got renewed recently in the last month.Due to a severe accident my car got severely damaged and i gave it in Rohan Motors Body Shop.The manager promised to give me the car in a weeks time,but its been two weeks i havn`t got my car yet,neither i got informed.When i went to the Body Shop i found my vehicle in a very pathetic condition as none of the work was complete and there was a complete mismatch in colour of body and changed parts.When asked the concerned person showed a very casual attitude with a very rude and unpleasant behaviour.
Kindly do the needful.


Regards,
HP Singh
[protected]
[protected]@gmail.com

i had purchase the vehicle on dated 17/01/2011.after 10 months of purchasing the engine got seized and the company did not gave me any warranty i had paid amount rs3000 for the repair of the vehicle.n after 4 months of repair on april 2012 my vehicles engine get seized again n the company is telling that i have to pay the amount of repairing so what should i do?

Dear Suzuki Authorities,
I bought suzuki access 125 scooter from Classic Omega showroom at Thrissur in Kerala State. Service period is going on. I told the showroom-service section about my vehicle's starting complaint. Deliberately both of the sections ie; kick start and button are not working. They sent assistants twice into my house. But after their repair it again collapses. In the case of service they are friendly in the beginning but after some days they are not behaving in a favourable manner. And in the case of this showroom in Poonkunnam,Thrissur,Kerala- not much facilities for good service. Dears, please inform them to behave in a good manner to the customers and make awailable facilities for service. They are only profit oriented. If this countinues your product may lost it's mileage in our area. Please take necessery actions...
yours faithfully,
P Satheesh Nambissan,
Swasthy Nivas,
Peramangalam,
Thrissur, Kerala.
My Vehicle no KL 08 5752 (suzuki access)

Iam Babu.P.K from Anchal,Kollam,Kerala.I have purchased an Alto k10 Vxi from HERCULEES MARUTHI,ANCHAL,KOLLAM,KERALA head officed at Trivandrum,Kerala hearing the coloured words of an EXECUTIVE named MAHESH.The onroad price said to me was Rs.342556.51/-.My old vehicle 2003 model Omni has been exchanged.When I enquired about exchange price of my old omni they said that they would give me Rs.75000/- as value and Rs10000/- as exchange bonus,total Rs.85000/-.Seeing it a good price for my Omni I exchanged my Omni instead of Alto k10 Vxi.Then i gave a DD of Rs.259000/- from Dhanalekshmi Bank Punalur Branch.According to this an amount of Rs.1443.49/- should be returned to me.


When I asked for registering the vehicle they asked to pay Rs.17000/- to get the vehicle registered.I complainted to Maruthi Customer care on 07/04/2012.In the afternnon an official named Harish from Herculees Maruthi Trivandrum called me and prommised me to comprimise the problem to my side.And also in my Temporary Permit the adress is Shylaja,Aswathi,Thazhamel,Pathanapuram and in my Insuarance it as Shylaja,Karthic Traders,Anchal.This also made me a great loss of can't using the vehicle.Through an email they have sent me Apology Letter.

Seeing no progress in my complaint,I filed a pettition aganist Herculees Staff who have cheated me.In the Police Station also Herculees staff showed their Influance to get the favour in their side.So kindly make a solution for me to register the vehicle.

I purchased SX4 vxi 2 years back from Rohan motor Gzb. Since 1 yr I have visited Rohan motor Ghaziabad for complaints of noise in fan/AC belt on starting the car in morning or at night and noise in front left power window but after 4 visits the problem is present. The service persons are insensitive and irresponsible in rectifing the problem. Every time I pay the bills and come back with false assurances.

Complaint Against Maruti Suzuki & dealer
Complaint Against Maruti Suzuki & dealer


To,The Regional Head/Customer relation Manager/ Head Consumer Cell/ Marketing Head,Maruti Suzuki India LimitedDate[protected]Sir/Madam,Sub- Complaint against Maruti SUZUKI and Dealer (Booking ID [protected])I had booked a car- Maruti Swift Dzire (Silky Silver VXI) on[protected]Receipt No.- REC11000194, Order No.- SOB1100108, Booking cash Am Rs 10000, at Lovely Autos, Banga, Dist S B S Nagar, Punjab. I was promised to deliver the car within 2 months of booking. We visited the showroom showroomfor inquiry as 3 months already pass & they not even talk properly & informed that they do not have any stock still we need to wait for 5-6 months more. As per information I have, they haveselling cars in Black instead of fulfill Booking.Thanks & RegardsSohan Singh,VPO Ladhana Ucha,Dist NawanshahrPunjab 144510

Respected Dignitaries ,

Request your kind attention to the below chain of events and the entailing mishandling , hooliganism and malafied intentions of Dealer/Service Center M/S Rajiv Automobiles in Muzaffarpur ,Bihar.

1. On dated 1st Mar12, My car while negotiating a road-breaker got its Mobil Chamber leaked . The Car stopped running and was not starting , eventually towed to subject service center
2. The Service Manager Mr. Sanjay Kr Jha – gave an estimate on 23K INR to which I shared my dismay and requested him for coverage under insurance plan .
3. My FIRST question would be on –why Insurance coverage was denied to me ?
4. Secondly I was told to pay up 11K as a final settlement after my car was ready and in running condition at the service center
5. In addition Mr. Jha got one of CAR PARTS repaired at a local LATHE MACHINE and now wants me to sign a bond stating that the repair at external agency was carried out on my request , which is absolutely INCORRECT
6. I was pressurized to sign the agreement bond in order to take the delivery of my car stating that I am responsible for any further discrepancies in the Car’s health
7. On dated 28thMar12, I had paid 11484INR to the dealer and took the delivery of my car @MZFRPUR- Bihar
8. The car now is having issues with ENGINE NOISE and POOR PICK-UP after driving 80kms back to Patna , and I do not know how to get this sorted out now
9. Would surely knock on the doors of social media and consumer courts if this issue with my car is not looked into .


Request all concerned to look into this GROSS and GRAVE behavior of the DEALER and provide some RESPITE to loyal patrons of Maruti . (DOCUMENTS and PHOTOs are attached for Investigation )

Looking forward to a resolution and early revert

I bought a swift LDI during Oct 10 and with in 6 months its AC gone faulty and was replaced being under warranty. Further with 2 year when the car has done just 35000 km it engine was giving noise and was told that the its engine ball bearing need replacement and the work was done at Bagga service station at Patpar Ganj. Just after that the battery of the car also gone faulty and the same was replaced by Exide batteries. After this now the car is giving bubbling and during the service again at bagga first it was told that the bearing needs replacement but again I was told that the tyre are faulty and need replacement.
Now the car has done 44000km and its engine has again started giving at lot of noise and it is difficult sit in the cabin and talk while the car is running. But there is no respite from the fault of the car. My car No, DL 2CAK 8881 in the name of Vandana Grover

i bought a new swift dzire ldi model 2012. i went to a town rajiyawas nearby beawar on 15 march 2012 and due to some reason my car was locked and the key was in the car. i called maruti road assistance , maruti customer care but no one could assist me the complaint no. was 566484. i was in a big trouble as it was getting night so i broke the glass of the window and opened the door. i had to break the glass because of poor customer service of maruti. from that day i am asking for the glass from the dealers of maruti but they say that we dont have glass. it is a resposibility of a company to provide the parts and accesories as soon as they launch the model. i am not able to use the car because there is a fear of theft as the glass is broken and anyone may open the car.