Maruti Suzuki India Complaints & Reviews

I purchase a MARUTI RITZ VXI BS IV on 06/09/2010 through Premsons Motor Udyog Pvt. Ltd, Ranchi vide their Invoice no.VSL10001142, Dated 30/08/2010. I took regular free service throug them and one of the paid service from Poddar Motor, Kokar, Ranchi. After Servicing I got noise from cylensor then I contacted to Poddar Motors regagarding noise. They after dignosis told to change the cylensor. My car runned only 7900 KM so far. I would like to request to justify my problem and arrange to rectify.
Regards
Rebati Raman
mail id: [protected]@yahoo.com

dear sir/medum
My name is sameer.shiraguppi. I have SX4 ZDI. FROM last 6months there is no desiel filter in stock. Its already 40000 kms. How come i expect performance of the vehicle. Without service.Right side mirror no stock. So come they are running showroom without spares. Secendly front wheel noise from 10000 kms to till date i.e 40000 kms. The problem not resolved. I am fedoff eoth service.I brought maruti only becouse of spares and service. Now i am planning to sell my 9 month car i.e marutiSX4ZDI.

This is Raj Kumar S/o Sh Hari Singh residence of Shiv Colony baluda road Sohna District Gurgaon (HR)

I purchased a Car Maruti suzuki ERTIGA from PASCO AUTOMOBILES Damdama Road Sohna vide their Inv no-2987 dated 30th April-2012.

This is an complain against the Car Dealer that at the time of Deal I was told that the car will give an average of 20km per litre.

but now even after 1 service the CAR is giving an average of 07km per litre only which is already checked twice.

For this several times we asked the car dealer to find out the cause of this issue but no satisfacory reply receivef from them.

The car dealer is not able to diagnose the issue as we were unde the impression that because of good mileage of this vehicle we go proceed to purchase it but now It is a cheating with us bcoz the Car is not performing well in terms of mileage and fuel average.



Hence whosoever is concerned is hereby informed that either lookinto the matter to diagonose the problem or if they can not diagnose our Money can be refunded back to us as we are ready to surrender back this CAR to Pasco Automobiles.



Therefore you are requested to look into this matter as early as possible otherwise we can lodge an FIR against the Car Dealer.



Ravinder Majoka

Mob-[protected]

Sohna.

i had booked themaruti dzire zdi pearl metallic arctic white at the date of 24/02/2012 customer id I[protected] ,order/inv SOB11001945 and so for am not received the vehicle show room representatives asking me to wait for another 20 days but at the time of booking reps told me that they can deliver the vehicle within 2 months ,if there is no proper response from the company i will switch over to another vehicle .

Sir/Madam,

I had purchased a new Swift LXI on November 18th 2011 and found brake issue in it after one week when it moving using half clutch to front or reverse. The issue is getting in some situations when taking reverse or taking forward in a heavy traffic using half clutch and applying brake, the brake got stuck and vehicle continuous moving. I have informed this at that time itself and the dealer changed brake booster and brake pad, but issue not get resolved. Again I have complained and they forwarded the complaint to Maruti. Maruti TSM in Cochin checked the vehicle and they are not accepting the issue and advised to use hand brake on those situations. More than 10 experts from Indus and Maruti checked my vehicle and no solution provided yet. Now I am not getting any responses from them.
This is really irritating for me because after spending 5 lakhs for a car and getting these type of experience and treatment from Maruti & Indus since the brake is the major secure thing in a vehicle.

May 21, 2012

VERY URGENT
TO
SALES DEPARTMENT
MARUTI UDYOG
SIR
WE HAVE BOOKED A SWIFT DZIRE ZDI MODEL FROM LIBRA AUTO CAR COMPANY LTD SAHNEWAL LUDHIANA ON DATED 11.02.2012 OUR BOOKING ID No. IS I[protected] THE DELIVERY DATE GIVEN TO US IS 26.05.2012. NOW THE DELIVERY DATE IS COMING BUT AS PER LIBRA AUTO CAR LUDHIANA WE HAVE TO WAIT FOR 2 MONTHS MORE. WE REQUEST YOU TO PLEASE TELL US THE REASON FOR LATE DELIVERY TO US. WE NEED THIS CAR URGENTLY. PLEASE GIVE US THE DELIVERY ON THE COMMITTED DATE AS PER BOOKING FORM GIVEN TO US BY LIBRA AUTO CAR COMPANY LTD. LUDHIANA. I WANT TO GIVE THIS CAR AS GIFT TO MY DAUGHTER ON HER BIRTH DAY ON DATED 28.05.2012 AS PER OUR BOOKING FORM SUBMITTED
THANKS REGARDS
RAJESH KUMAR GUPTA
[protected]
[protected]
CC TO G.M
LIBRA AUTO CAR COMPANY LTD, SAHNEWAL, LUDHIANA
LIBRA.LUD.[protected]@MARUTIDEALERS.COM

i had booked my vehicle (MARUTI SWIFT DZIRE ZXI) ON 13 MARCH 2012.I WAS ASSURED THE DELIVERY IN 2 MONTHS I.E 13 MAY 2012.ON VERBAL CONFIRMATION ON 11 APRIL FROM KULDEEP MOTORS ETAWAH,I WIHDREW CONVEYANCE ADVANCE FROM MY COMPANY (GAIL INDIA LTD) AND THE LOAN WAS GRANTED TO ME ON 16TH APRIL 2012. WITH A CONDITION TO SETTLE IT IN 1 MONTH OTHERWISE INCURRING HUGE PENALTY .

THIS IS TO BRING TO YOUR NOTICE DAT TILL DATE I HAVE NOT RECIEVED MY VEHICLE AND HAVE PAID A PENALTY OF RS 1 LAKH DUE TO SUCH .

I NEED TO SUE THESE AND ALSO TAKE REFUND OF MY TOKEN AMOUNT

On 23rd April 2012, I was travelling to my home town with my family and relations (Brother in law and Sister) who came on vacation for a week i.e. to Hyderabad from Nagpur by my car Maruti Suzuki Wagon R Duo with Registration No. MH 31 CR 5493 which I bought from M/s. Automotive Motors Limited in the year 2008. On this day, I met with an accident around 0945 AM at Shedgaon i.e. 65 Km. from Nagpur on NH 7.
Suddenly, my vehicle took left turn on its own when I was on the straight road of good Highway standards without any bumpiness and my vehicle was on left side of the road nearer to the shoulders of the highway road and I was maintaining the speed of 60 to 70 Kmph and I tried to apply break and take right turn then the vehicle fell to the right side i.e. already vehicle was on kaccha and stopped by hitting the heap of cow dung which is used as manure for fields.






Divider / NH – 7





This was to the road level
Heap of cow dung – which saved us
This is Kaccha, where manure is stocked

In this, my wife got her pelvic bone fractured along with head injury and advised to take bed rest for 40 days after 10 days stay at the corporate hospital and relations i.e. my brother-in-law and Sister got hurt on the head, wrist and shoulders and were in the hospital for 5 days in the corporate hospital and advised to take rest for 3-4 weeks. Luckily, my children ( 6yrs and 2yrs) and me escaped with minor injuries and still we are struggling with lot of body pains and muscle pains even till date, as per doctor it will take another 3-4 weeks and we too stayed in hospital for 3 days.
After this incident, I informed M/s. Automotive Motors Maruti Show room person to pick up the vehicle from the accident site and they arranged the crane to move the vehicle to body shop, in the mean time I told the M/s. Automotive Motors Maruti Works Manager to investigate in this regard as I felt this is not the accident by human error, any obstruction or anybody hit me behind or I did not hit anybody in the front. He said, he will do but till date he did not do any preliminary investigation. As per few experts’ analysis and me, it is said to be a mechanical problem with the vehicle. I really did not get any help from the dealer M/s. Automotive Motors Limited in this regard to help me out from the situation by forwarding my request to you to investigate and do the need full, which I feel your company does not have any such policy derived as on date. By this, it is clearly understood that, your dealers are more interested in Sales but not in after sales services.
As soon as the crane tried to lift the vehicle from the accident site, the vehicle’s rear right wheel got detached from the vehicle’s body. I could not pursue with M/s. Automotive Motors as all our family members (including me) are in hospital for the above said period.
We, our family members are totally sick even today as we are suffering from body pains, unable to do our normal day to day work and sleep flatly because of pain. As my parents are old i.e. 75 yrs and 65 yrs who stay in our home town and I am staying alone in this city, as I am on transferable job, hope you understand the saga through which I am going. We have to engage the maid for cooking, look after my children and nurse to look after us.
For all this, I have to shall out the money like water, in today’s world nobody does service free of cost and I am in total financial crunch for unknown reason. In addition to these, my brother in law and me has to be on leave for almost 20 days each, this is another financial burden which we have faced.
I would like to know the reasons for the accident in detail and also need clarification in the following points:
1. How the rear right wheel got detached from the body with this accident without hitting any object or vehicle. (Fig.1) and see the wheel axle too.
2. How the axle supporter did bend with this speed impact that in the gravel/cow dung. (see Fig.2)
3. How the wheel drum broken(see Fig. 3)
4. Why the body did break and bend. (see Fig. 4)
5. Lot more questions rise in this if you see the pictures clearly (see photographs attached).
The loss incurred to me is incomparable in all fronts i.e. health wise, mental stress, financial wise, etc. Keeping all this in mind, compensate me accordingly and replace the vehicle with the new one, as the vehicle is having multiple technical problems which have no reasons to explain (see the photographs attached of vehicle and family members discharged from hospital and get the Police Punchanama Copy from your dealer).
In addition to all this, I am the pride owner of Maruti Suzuki for the past 10 years as we own Maruti Zen D in the home town and still it is in good condition in all the aspects even after running 80,000 kms without any hiccups.
I would like to get clear and detailed report of investigation and the reasons at the earliest. The trauma we are experiencing, no one should experience in the future.
Hope to get the detailed investigation report along with the compensation and replacement of the new vehicle.

Hi,

I purchased Suzuki Access 125 on 5th Jan 2011. I'm residing H.NO-10 Sawan Vihar(Behind B.D Mill) Ambala Cantt. My vehicle no is HR01AB-6340. Problem I'm getting is my vehicle get stopped whenever I slow down its race. I asked my nearby agency Nikunz motors to check this problem. After getting service it works fine for every 5 days maximum but thereafter it starts give this problem again. More than 15 times, I went to agency to make it repair. But they didn't find any good solution and still am facing this issue with my vehicle.

I'm gonna print this article in newspaper and also suggest people to never buy this vehicle. Because after getting many services still my vehicle is giving same problem from last 6 months.

Thanks,

Renu
Mob No : [protected]
Ambala Cantt

Dear Sir,

Greetings!!

I have bought Maruti Wagon R from True Value Shop ( Magic Auto ) Dwarka. Since the purchase of car it was not working properly sometimes it stops moving and sometimes its CNG is not working my car is still under warranty till 24th May 2012.

Now Iam very fed up with my car after repeatedly request with dealer they are not doing much more regarding the same.

Pls guide me what to do now ?

Thanks,

Abhishek Sharma
[protected]@yahoo.com

Dear Sir,

Myself taken a suzuki access 125 from manikandan motors cochin on 04/08/2011 - Frame no MB8CF4CAGB8314289 and Engine no F[protected].

Done services with thiruvalla suzuki (pathanam thitta district kerala).

On first service itself complained about Key sytem failure and informed will replace on availability.

Upon frequent complaints they replaced key sets on 23/3/12, During replacing keys mechanic reported that the front body cover is fully damaged inside and all screw ports are broken.they said the ports are broken and even 3 screw ports are not available. Informed me that it was transit damage or pdi damage.

On the same time i contacted Manikandan motors and informed complaint. they insisted to bring vehicle to their dealer point.

On the same time, I stopped servicing my vehicle and went to Manikandan motors cochin to inform about the complaint.

There I was ill treated and they send me to their service center to for complaint.

I had contacted Mr Rajesh / Tossy at their service center and given complaint.

They didnt give any record for complaint and insisted to surrender vehicle their and on availability only they will replace.Since front cover is not available i didnot left vehicle there and given 2 nos [protected]/ 2535080/81 and informed will contact back after 1 week.

I had done a complaint to suzuki motors on their website regarding @ complaint no 559695.

Till date i didnot received any calls from dealer/ manufacturer regarding my complaint and my vehicle running with damaged parts.

Request advice to do the needful for taking legal actions aganist this Scooter company or replace my defective parts. .

SIR,
I HAD BOOKED A SWIFT DEZIRE ON 16TH OF JAN 2012 AT FORTUNE CAR BHIWADI BY RS 21000
BY CONFIRMATION ON[protected] TELEPHONIC ALLY THE DEALER ADVISED TO DEPOSIT REST AMOUNT 720958 & WE DID SO BUT NOW DEALER IS UNNECESSARY PRESSURING TO BUY ACCESSORIES WORTH 40000 ALTHOUGH IT WAS COMMITTED FROM THEIR SIDE THAT WE WILL GIVE YOU CAR WITHOUT ACCESSORIES COMPLETE AMOUNT IS AT DEALER END & HE IS NOT GIVING DELIVERY THUS WE WANT TO FILE A SUIT AGAINST THE DEALER & COMPANY

NITIN GERA

PLOT NO 6/43

NEB HOUSING BOARD COLONY ALWAR RAJASTHAN

PH [protected]

I have decided to replace the both shock absorbers for my Baleno in the month of December. On Dec 24th, I have bought the shock absorbers from RM Motors - ECIL X roads - A maruti certified part supplier. I have purchased the shocks and have replaced them with old ones

Bill NO. CSI11004995

After 3 + Months, I went for recheck of my car and one of shocks found to be defective with full of oil leakage. I went to RM Motors and they say they can maximum give 25% discount on new shock and wont refund me any money.

PLease tell me what should I do.

Hari

[protected]

Dear Sir,

Booked one car Swift VDI with Modern Automobiles, Ambala.

The purchase is through CSD and the entire payment has been paid through draft to CSD.

The LOS issued by CSD has been handed over to Modern Automobiles, Ambala. The delear is demanding handling charges of Rs 2000.

However, the price paid to CSD includes the handling charges of Rs 2700.

Kindly clarify, is any payment need to be paid to local delear on account of handling charges which is already paid.

This is to bring to your notice that I 'Lekhraj Taneja' bought a new car Maruti Suzuki Ritz Ldi from DD Motors Peera Garhi in the month of September 2011. From the very beginning, whenever i used to apply the brakes of my car i hear abnormal voice. I have registered complaints several times at DD motors. Its been seven months and still the issue persists. Kindly get this fixed please.

Name- Lekhraj Taneja
Regn. No.- DL4CAM7848
Contact # - [protected]
Email address- [protected]@yahoo.co.in

I booked Swift Dezire Diesel Vdi. your one of the chennai dealer of Indus Moters Kattupakkam Branch on Feb 15 th. That time your peoples committed test drive fesilities with in 2 to 3 weeks to me. But still now i didnt get test drive.

Last 2 weeks i asked for test drive, but your peoples told me, Diesel vechile Test drive not available in show room. only petrol vechile only available in show room. How can i know the perform of diesel vechile. i cant understand your peoples thinking.

Same time i asked that petrol vechile for test drive. Still now i didnt get.

Also my waiting period 75 days from my booking date. Days are going on. Still now i didnt get any response from your side. everyday i am calling your peoples but no response.


Note: last 9 years its my fourth Maruti vechile. every 2 years i am changing my vechile
Regards

MY NAM,E IS ANKUSH KOHLI LIVES IN UDHAMPUR (J&K).

I HAVE BUY A CAR HAVING VARIANT MARUTI SUZUKI A-STAR LXI IN MARCH 2012.MY CAR HAS BEEN DAMAGED ON LA ST FEW DAYS
THE INSURANCE AGENT INSPECT AND VERIFIED THE WINDOWS,SIDE GLASS,AND TYRE HAS BEEN REPLACED UNDER INSURANCE
BUT AFTER THIS THE DEALER GIVES NO RESPONSE AND THE INSURANCE AGENT SAID TO AGENCY THAT ONE WINDOW AND TYRE IS REPLACED.
AFTER THIS I AM SATISFIED BCOZ I HV NEED AN VEHICLE FOR DAILY UTILITES
BUT MY CAR IS PARKED FROM LAST 8-10 DAYS IN WORKSHOP OF AGENCY AND I VISIT DAILY BUT THE DEALER GIVES NO RESPONSE AGAINST MY COMPLAINT
BUT NOW I CANT WAIT MORE AND REGISTRED A COMPLAINT IN THE CONSUMER CODE PLZ SUPPORT ME

ANKUSH KOHLI
[protected].

Dear Sir,

I had purchased a Maruti Astar Lxi model HR 26 BD 4816 at 18th guly 2010. I had been fitted a CNG kit from a government authorized dealer and registered with haryana government in Registration certificate and insurance. i found a problem in my car stairing. and went to the pasko dealer and got the warranty for my cars stairing but now i have got another problem in my car that it is going over heating. i gone to the dealer Mr Dager (Manager Workshop) told me that they can not give the warranty because of CNG fitment from outside but i said that i registered from haryana government and before that i taken the warranty of my cars stairing. but they are not taking any intrust in that metter and harassment me .that is very big problem. i had given them three lack foury thousand for that car and they are not giveing me the warranty for that. i have 1year 3 month warrent left. but thay can not help me to do my car fit.

COMPLAIN AGAINST:-

PASCO AUTO MOBILES
PASKO HOUSE .NO-6, PALAM - GURGAON ROAD, INDUSTRIAL ESTATE, GURGAON, HARYANA 122015
WORKS PHONE[protected], CONTACT PERSON MR DAGER (MANAGER WORK SHOPE)
FAX[protected] Email [protected]@airtel.in, Website :www.pasco.in

AND MARUTI SUZUKI INDIA

Kindly help me to do some best solution

Thanks & Regards
Saurabh chadha
Ph [protected]
Hno. 871 Sector 10A, Gurgaon , Haryana

respected sir,
i own a car maruti suzuki zen-1998 modal. vehicle is registered in kerala. i paid tax upto 1999, then i paid life time tax in karanataka without changing the registration.In RC book they, wrote" karnataka lifetime tax is paid, no noc provided". now i want to change the ownership to other person. my tax is valid upto 2015. i cunsulted kerala RTO , According to them , i have to pay the tax there also with penalty. please help me to solve this issue. please note i paid karnataka tax because i got transfer for my job from kerala to karnataka.

I found this in quikr someone is trying to fetch money in the name of Maruthi Suzuki. Kindly take necessay action against them

The deatils as follows,


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi
Email: [protected]@vip.se.com

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, and Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 24th - April - 2012 at 11.30 AM, You will be pleased to know thatthe 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage.

You will have to come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 72, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final processyou have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proofand Mobile Number
4) Two Passport Size Photograph.
======================================

You have to deposit the (Cash) as an initial amount in favour of our recruitment dept accountant name in charges to collect your paymentFor Rs. 12,200/- INR ( Twelve Thousand Two Hundred Rupees ) through any {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK} Branch from your Home City to our recruitment dept accountant name in charges. Account NAME AND NUMBER will be sent to you upon your response to this mail.

This is a refundable interview security fee. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK}.

This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in {STATE BANK OF INDIA} (ICICI BANK) (HDFC BANK) OR {AXIS BANK}. We wish you the best of luck for the subsequent and remaining stage.

The last date of security deposited in bank 20th - 22nd April - 2012 you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email. [protected]@vip.se.com

Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY.

Lodging, travelling, and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply.

And Rs. 12,200/- INR (Twelve Thousand Two Hundred Rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit, And if you are been selected or not, still the amount will be refunded to you, As the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview Wishing you the best of lucks.

Please note that only interesting candidate should send us detail for the delivery of his or her air ticket and letter offer after receiving the refundable security payment made by you,

Kindly Contact Our Job Recruitment Department through This Email: [protected]@vip.se.com

Regards,
Chief Executive Officer,
Managing Director: - Shinzo Nakanishi
MARUTI SUZUKI INDIA LTD (MSIL)
Email: [protected]@vip.se.com
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