Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Last updated Apr 23, 2024
Complaints 6886
Resolved
1707
Unresolved
5179
Quick Links
Statistics
Share
Contacts

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Maruti Suzuki India
Customer Service Contacts

Maruti Suzuki India Phone Numbers

Toll free
1800 1800 180
1384
556
1800 102 1800
494
267
Phone
+91 11 4678 1000
1096
470
+91 11 4678 1000
1096
470
+91 22 2659 0478
195
99

View more phone numbers

Fax
+91 11 4615 0275
+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 307

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hemant Pratap
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRASMENT IN CASHLESS CLAIM

Address:Agra, Uttar Pradesh

HARRASMENT IN CASHLESS CLAIM
Sir,

I own a maruti wagonR U P 80 AL5558 and got the insurance policy renewed by Maruti Insurance (National Insurance) in Feb 2010 with cashless advantage.

I met with an accident on 16/09/10 and went to the dealer(M/S Prime Motors, Agra) on 17/09/10. I did all the formalities of the claim procedure.

By evening I recieved a phone call from the surveyor which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MIHIR
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TECHNICAL & ELECTRICAL PROBLEM

DEAR SIR,

I HAD PURCHASE SUZUKI ACCESS 125 ON 10/02/2010 FROM GENNEXT SHOWROOM MP NAGAR BHOPAL (AUTHORIZED SUZUKI SHOWROOM) & SINCE THEN I AM FACING TECHNICAL & ELECTRICAL PROBLEM IN IT . THIS IS THIRD TIME (21/09/2010) I AM FACING PROBLEMS IN MY VEHICLE . I BELONGS TO A LOWER MIDDLE CLASS FAMILY & I CANNOT AFFORD THESE PROBLEMS AGAIN & AGAIN. PLZ HELP ME OUT TO OVER COME THESE PROBLEMS & REPLACE MY...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
debasish66
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor servicing by authorized service center

Address:West Bengal

Hi,
I had given my car WB 02X 3043 for service and repairs at Maruti's Authorised Service Station named "Auto Hi-Tech Pvt Ltd" located at 34A,C.N.Roy Road, Kolkata- 700039, ph:[protected]/02 and was given an invoice for Rs. 3000/- ( approx)

It was a paid service request for normal 30,000 kms routine and specially for solving a whirling sound during reversing of the car and also the same sound emits...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreemad
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE FROM universe auto RAJKOT GUJARAT

Address:Rajkot, Gujarat

ON 20TH sept.2010 means yesterday i have given my car GJ 3 CA 6374 with universe auto.nr,navagam octroi point .rajkot.
I HAVE GIVEN LIST OF COMPLAINS WITH SPECIFIC COMPLAINS.RECEIVED SMS FM S.STATION TO COLLECT CAR AT 4.30.....WASHED CAR NOT WASHED FROM FRONT,NOT CLEANED FROM INSIDE,DIRTY GARRAGE,OWNER MOVING ARROUND WITH I DON'T CARE ATTITUDE,COMPLAIN LIST WHICH I HAVE GIVEN THEM LOST SOMEWHERE,ONLY CHARGEBLE JOB THEY HAVE ATTENDED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankush R Chavan
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

servicing

Address:Solapur, Maharashtra

chavan automobile service center is taking too much time for servicing & repairs of my own esteem car number is MH-04 AC 3450 . I have given my car for servicing repairs on 6.9.10 and it is not yet completed. The behaviour towards customer and their service is very bad.

Ankush Chavan, IIS Officer
Mob.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nj1
from Mumbai, Maharashtra
Oct 6, 2021
This thread was updated on Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Pre-sales support

Address:Maharashtra

Hi
I have to rgeister complaint against Ratan Motors-Chembur for not giving me Test ride for Swift VDI with my Enquiry pending since last 4 months.
Every 4th day person calls & asks me for my decision for buying Swift, when I have not been offerred a Test Ride Yet.
This is really pathetic when the Test Ride is not given to the End Consumer & Expect to buy the product.
This is not accepatable....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradeep Kumar soni
from Delhi, Delhi
Report
Copy

bumper coming off automatically

Address:Faridabad, Haryana

Sir,

It is to put in your notice that I bought a Maruti Swift 5 months back. The bumper (Back & Front) both are coming out every time i take it out for long drive. I felt that the the bumps are the only reason for that. But whatevr the reason the bumper must not come out automatically due to these bumps on road evertime.
By this complaint I like the maruti engineers to find a solution of bumpers other than the current...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet Sakhare
from Jalandhar, Punjab
Report
Copy

No Average & Customer Services

Address:Latur, Maharashtra

I have purchased Suzuki access 125 on July 23 2010.It was promised by company(broshure and booklet) and dealer that it will give the average of atleast 50-55 kms/ltr.I purchased it from Ganesh Suzuki Showroom,Latur-Maharashtra And I also have a Complain about the Dealer,I am Not Satisfied about the Services of the Showroom,No one Listen to my Complains and the Workshop(Mechenic)Staff is also not Present....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
puneet.bhugra
from Bengaluru, Karnataka
Report
Copy

Proper Service not done

Address:Bangalore, Karnataka

I had my car DL-4C-AA-9055 serviced at Pratham Motors, authorized service dealers for Maruti. I had paid extra for Upholstery cleaning. Despite of paying them it was not done properly, and upon delivery there was no feedback form given. Upon asking for the feedback some lame excuse was given. When I had asked same thing to the supervisor looking after service of my car, he told me not to worry on this as he will get his people and clean it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
ghanshyam singh chohan
from Hyderabad, Telangana
Report
Copy

TACTFULLY AVOIDING MAJOR REPAIRS DURING WARRANTY PERIOD

Address:Hyderabad, Andhra Pradesh

RIGHT FROM THE FIRST SERVICE OF OUR WAGON R CAR MODEL 2007, WE ARE COMPLAINING THE MALFUNCTIONING OF THE GEAR. EVERY TIME WHEN WE SERVICE THEY TEMPARARLY SDJUST IT AND DELIVER IT TO US. AFTER 1 OR 2 MONTHS THE SAME PROBLEM ARISES. THIS, OUR DEALER ACER MOTORS TRIMULGHERY, SECUNDRABAD A.P.(I PRESUME THAT UNDER THE INSTRUCTION FROM MUL) THESE DEALER DRAG LIKE THIS AND AS SOON AS OUR WARRENTY PERIOD OVER THEY DECLARED THAT OUR CAR GEAR-BOX WAS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manishponds
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rattling Problem - Bad Interior Quality

Address:Mumbai Suburban, Maharashtra

I Purchased a Maruti SX4 Last year in August. My usage is very Low till now my car has been drien less than 300 Kms.

I am facing a problem with the interiors. First there was a rattling noise in the car from front left door. I took it to the service station and the guy there just banged it with his hands and the noise stopped.

Today my rear left door's Internal Panel Separated from the external panel. God...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
atriman_das
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective vehicle provided

Address:West Bengal

This is to bring to your notice that I have purchased a Zen Estilo VXi on 10.07.2010 from Dewar's Garage, 4 Council House Street. Kolkata - 700001. From the very date of purchase I have faced the following problems in the car -

1) Engine knocking.
2) Steering tremor at 90 Kmph
3) Under body vibration while taking left turn
4) Tremors are also felt on clutch paddle, accelerator paddle at lower speeds...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
prratek
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

standard of service offered by your reputed Service center at Swargate, Pune.

Address:Pune, Maharashtra

I am forced to write this letter of complaint which talks about the standard of service offered by your reputed Service center at Swargate, Pune.

My client was treated as a dog at your swargate service center and insted of helping my client to rectify the problem and get it resolved my client was insulted in front of other customers.

I would be more than happy to know what action you have taken on Mr.Kiran...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pramodpandalam
from Pathanamthitta, Kerala
Report
Copy

delivery of vehicle

Address:Pathanamthitta, Kerala

I am pramodkumar.k from kerala and ihave booked swift dizare vdi on july'7' 2010 through popular vehicles and services ltd pattanamtitta ,the dealar promised me oraly to give the vehicle with in one month. The written agreement was that the vehicle will be delivered with in two months.now it crosses two months,now they are saying that it may take four or five months to deliver the vehicle. Ialready paid Rs 50000-/- as advance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
N. Dey
from Raigarh, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Window panel got rusted

Address:Bilaspur, Chhattisgarh

Dear Sir,

Problem: 1. Window panel (back side) got rusted with in one year time
2. No anti rust seal provided on both side back window panel

Misguidance from Authorized Service centre: After the complaints, they have refused rectify the same stating that black colour got removed as there is no seal or felt provided.
But on en-query I found the sealing are already provided on the panel for the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep talreja
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected piece

Address:Ahmedabad, Gujarat

Sir

I regret to inform you that i had purchased Maruti Suzuki wagnor around a month back from Kataria automobiles AHMEDABAD,but the day it was delivered glass tray was broken, horn not working,problem in meter,as well as engine vibrating. i complained them very next day but they answered that i will have to use till first service. But now even after service i am not satisfied at all. Since the very first day i am facing problem..Even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishan Yaduvanshi
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the Dealers/Agencies

Address:Rewari, Haryana

To,
Customer Care ,
Maruti Suzuki (India) Ltd.
Sub:- Complaint against the Dealers/Agencies
Sir,

# I had bookeb a car Swift Dzire VDI on Dt.19/07/2010 with Competent Automobiles Co. Ltd. and paid booking amount of Rs. 10,000/- vide receipt No. 929 dated[protected].

# This vehicle of me has been financed with State Bank of Patiala and the State Bank of Patiala had issued a Demand...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
P
PRIYAM12345
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT

Address:Katni, Madhya Pradesh

General Manager (Sales)
Maruti Suzuki,
Gurgaon

Dear Sirs,

THIS IS THE RE-SUBMISSION OF COMPLAINT THAT I HAD PREVIOUSLY SUBMITTED
FOR MY CAR'S MANUFACTURING PROBLEM.
I WISH THIS TIME I GET ANY RESPONSE FROM YOUR SIDE.
I have purchased New Zen Estillo in sept-2009. The engine of my car got seized in aug2010. As per the dealers investigation there was some hitting of stone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramu4u2
from Gandevi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Servicing center

Address:Hyderabad, Andhra Pradesh

what is the use of buying a vehical which dos't have good servicing center i had to wait for all most one week for sample problem, before servicing my bike is to give 41-45 millage now i am getting 30-35 what hell is this .they gust dont care they are the worst people i ever meet in my life. what the hell the company is doing . do any one have the custmer care number pleae post it

one simple suggestion Dont buy...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
akashmanni
from Pune, Maharashtra
Report
Copy

i am getting very problem with this car

Address:Uttar Pradesh

MY NAME IS AKASH DEEP AND I AM FACING VERY TROUBLE WITH MY NEW CAR SWIFT VDI (SWIFT PARTS ARE VERY POOR, FRONT BUMPER,REAR BUMPER,A.C.,VERY NOISY WHEN WE DRIVE THE CAR AND ALSO NOT GETTING ANY SERVICE FROM ANY MARUTI DEALERS...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy