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Maruti Suzuki India Complaints & Reviews

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Last updated Mar 25, 2024
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Maruti Suzuki India Phone Numbers

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1800 1800 180
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Phone
+91 11 4678 1000
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470
+91 11 4678 1000
1096
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+91 22 2659 0478
195
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Fax
+91 11 4615 0275
+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 311

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A
Anil Dawar
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breakdown during Warranty

Address:Dehradun, Uttarakhand

I had a breakdown on the highway 2 weeks back. The dealer : D D MOTORS, 81A RAJPUR ROAD, DEHRADUN has yet to fix the fault. According to the dealer there is a fault in the fuel pump. It is beyond my comprehension that a faulty fuel pump has not been replaced in 2 weeks for a car under warranty. The car was purchased by the undersigned on April 15, 2010. The dealer seems to be stalling for time for some odd reason.
This kind of cusromer...
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Glen Pinto
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paint problem

Address:Thane, Maharashtra

I had purchased my Maruti car (Baleno VXI -- MH 43 R 572) from Spectra Motors Ghatkopar on November 2006.During the Deliver of my Car the Sales Executive ( M/S Meghna) did not give the delivery of my car nor did she attended to me.When I took the delivery, I saw a dent on my car at the left rear door and I informed the guy who gave the key regarding this, to which I was told that that was minor and can be taken care during the 1st service....
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K
KUMAR CRC
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT CUSTOMER FRIENDLY

Address:Bangalore, Karnataka

SIR, MY VEHICLE NO.KA/02/P/8580, MET WITH MINOR ACCIDENT [I.E. AN AUTO HIT MY CAR FROM BEHIND], I HAVE LEFT MY CAR WITH M/s.NEXUS, RMV (NEAR M.S.RAMAIAH HOSPITAL), BANGALORE, FOR REPAIR (PAINT, DENT REMOVE, REPLACEMTN OF REAR BUMBER). I WAS USING CAR FOR MORE THAN THREE YEAR, I NEVER HAD A PROBLEM WITH MY BATTERY, OR STARTING PROBLEM ETC. THE CAR WAS IN SERVICE STATION FOR MORE THAT 6 DAYS FOR GETTING APPROVAL FROM INSURANCE {MARUTHI}. AFTER...
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A
arunsharma210
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing defect in Alto not being corrected by Service team even after 2 years of harrassment

Address:Patiala, Punjab

MANUFACTURING DEFECT
Dated: 28.06.2010

To,
Mr. Shinzo Nakanishi, Managing Director & CEO
Maruti Suzuki India Ltd
Plot No. 1, Nelson Mandela Road, Vasant Kunj
New Delhi – 110070,Tel:[protected]
Fax:[protected] – 46150276

Sub: Request for replacement of defective vehicle

Sir,
First of all, I would like to tell you about myself. I am...
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H
hc1501
from Noida, Uttar Pradesh
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After sales service

Address:Allahabad, Uttar Pradesh

Dear Sir,
My car met with an accident and was repaired by Authorized service center at Allahabad, But i am sorry to say that i am not satisfied, gear is not working smooth, after so many attempt and request they fail to remove the error.
Then one more complaint developed horn of my car is not working properly but they also failed to rectify the same. Poor after sales service....
D. Chowdhary
M [protected]...
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D
Dr.V.Rajeshbabu
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TYRE

Address:Coimbatore, Tamil Nadu

I AM OWNING WAGON-R LX I MODEL 2006 MODEL.RECENTLY MY CAR TYRE ON LEFT REAR TORN OF WHILE DRIVING THE VEHICLE ON STATE HIGHWAY ON[protected].LUCKILY OUR FAMILY MEMBERS ARE NOT INJURED BY GODS GRACE.I AM ATTACHING PHOTOEGRAPH OF THE TYRE.IF THIS IS THE CONDITION OF TYRE IN MARUTHI WHO IS RESPONSIBLE FOR THIS AND MY LIFE?!!
FROM
DR.V.RAJESHBABU
NEUROSURGEON
NO.6V.N.R NAGAR
18TH STREET
VADAVALLIbr...
+2 photos
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H
HareshSoneji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screeching Sound

Address:Mumbai City, Maharashtra

This refers to a WagonR we have purchased on 12/3/2010. I had given the car for rectification of problems yesterday. I.e. 25 June , 2010.

The problems were:
1. Screeching sound was heard when the car is turned.(Sound of some metal part be scratched somewhere).
2. Wiper Blades of Poor quality
3. Poor Average of the Car(10-11KmPL)
4. Vibration of the car at speed above 90-100KmPH

Kindly...
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G
gopsthevet
from Kizhake Chalakudi, Kerala
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No wheel spanners supplied

Address:Thrissur, Kerala

Indeed Suzuki access is a good mo bike of no doubt,but when it comes to puncture and removal of tyre alas there comes the hard part. The tool box does not have a wheel spanner of the correct size, indeed has got two nos of 17 inch spanners of no use.The worst part is that when contacted the dealer they told it is pneumatically fitted and cannot be done by myself and also they told company supplies the things and they just deliver,what a Joke?...
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B
bhawnasaxena
from Amravati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing cash less insurance claim

Address:Jaipur, Rajasthan

I sandeep saxena purchased a maruti alto std bsiv car of chasis no MA3EAA61SO1656570 , engine no FBDN 4414579 on 23 /06/2010 from your authorised dealer of maruti suzuki named K.P. Automotives. sawai Jai Singh Highway Jaipur on the very same day my car got damaged in an accident( the wind screen of the car got damaged ) I took my car to Vipul Motors aother authorised dealer of maruti .Now the head of K P Automotives Mr. Ravi and...
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K
kshitizsp
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer took full payment for new gate and fitted old repaired gate

Address:Jaipur, Rajasthan

My Car Variant Name is Maruti Swift VDI Pearl white color. My Maruti Swift VDI Case Number: [protected]; Complaint Reference No.[protected],

Also I want to inform you that I contacted with Vipul Motor workshop in Malviya Industrial Area and on first visit they said that they have changedthe door, but due to some adjustments they have repaired the new door and fitted it.

On the second visit when I tried to contact...
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H
hemant567
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car service

Address:North Delhi, Delhi

I have a car maruti swift lxi model 2006. last month i faced some problem i went to service station rana motor at wazirpur it had a problem of over heating they asked me that engine work has to be done it will cost 30000 and it will be fine. after 10 days i took my car they made bill of 400000 . ik still paid amount but in 2 days time i again faced a same problem i asked them they send an executive who wasted my one hor but still prolem...
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V
vjaykrant
from Tekkali, Andhra Pradesh
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Brakes failure since the purchase

Address:Andhra Pradesh

Brakkes failure an brakes hard while brake paddaling sound is coming from left side. Not Functionong properly, Complaint is not rectifying from the long period, body sounds are coming, engine is making more noise....
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S
samarjits8
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Salesmanship, Car service and customer service

Address:Gautam Buddha Nagar, Uttar Pradesh

NEVER buy a Maruti Product unless you want to be harassed. I have been trying to get a response from Maruti against a complaint made two weeks back regarding poor sales and car service by VIPUL Motors Noida. Till date only Vipul has reverted saying they can't help while Maruti is sleeping. IF YOU GUYS DON'T UNDERSTAND CUSTOMER SERVICE THEN WHY THE FARCE OF A CISTOMER CARE DEPT.???

Please suggest what action can I...
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A
arupcde
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swift DDIS

Address:West Bengal

I purchased a Maruti Car on 5.3.2007 from M/S Jalan Distributors, a Distributor of Maruti Udyog Ltd. at a total price of Rs. 5,46,990.00 out of which Rs.4995.00 was towards extended warranty. Normal warranty was for 2 years i.e. up to 5.3.2009 and further 2 years i.e. up to 5.3.2011 was the period for extended warranty..

On searching my documents delivered to me by M/S Jalan Distributor at the time of purchase of the car, I...
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G
georgejose
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false statement /promise by the Door Dealer

Address:Pathanamthitta, Kerala

I had booked a Maruthi Swift car at Indus Motors,Adoor on 13.05.2010 in my father's name Shri V.M. George . I am working in Coimbatore . I enquired about the booking of the same with the Dealers at Coimbatore where the delivery was promised within one month after booking. I earlier owned an Alto which was also previously bought from Indus motors ,Adoor and which was in my fathers name having KL registration .

As my...
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R
raviraman
from Chennai, Tamil Nadu
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DELAY IN DELIVERY

Address:Delhi

DELAY IN DELIVERY
dear sir i had booked my new alto lxi black colour booked on 15 may and my full loan amount 230000 was transfer on 29 may 2010 but still they are not deliver my car even when i contact him then they simply tell black colour is not avaliable then i change my colour option and give him two colour option blaze blue and black but still sir i am waiting ? why they are doing this i donot know please sir do some positive...
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goldsmith_boys2004
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of Swift Dzire

Address:Ludhiana, Punjab

I have booked one Swift Dzire (VDi) (White Colour) from Stan Autos, Sherpur Chowk, Ludhiana and made payment of Rs. 50,000/- as booking amount, vide slip no. 1396, dated[protected], in the name of Kamal Kumar son of Sh. Pawan Kumar resident of Ho. No. 8, Baba Nand Singh Nagar, Basant Avenue, Dugri, Ludhiana. The dealer has asked me to wait for atleast 3 to 4 months for taking the delivery of Car, but didn't mention satisfactory reason...
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P
praburaj
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing the car

Address:Madurai, Tamil Nadu

I am Dr.Lingasamy,Working in a Government primary health centre,E.Vadugapalayam,Palladam taluk,Tiruppur district.
27th April 2010 i booked a car by paying 10,000/-. And in 22nd of may i paid the DD(Amount of 5,87,298) to the office.i paid the first due also but still now i did'nt get the car.If i called the dealer also they are not responding correctly.Here i have attched the details regarding the car.
Note:-
Customer...
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S
suresh Pillai
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service from Dealer Prakash Auto Pvt ltd Ulhasnagar

Address:Thane, Maharashtra

I suresh pillai having a Maruti Suzuki Alto Lxi bought from Vitesse Pvt Ltd Mumbau, Last week my Car met with an Accident and the car's right side got damaged & vehicle was not in the moving condition i towed the vehicle and brought at the nearest Maruti Dealer M/s Prakash Auto Pvt ltd.as i had done the insurance through New India Assurance Maruti for which i an entitled for cashless insurance benefit at any dealer all over india.br...
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S
sivaramst
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Complaint

Address:Chennai, Tamil Nadu

I had given my car to service to maruti Service masters in guindy chennai.the service was handled by Mr.Vinodh The total bill for service was 8000 rs.The complaint was fuel indicator not working this is the 4 th time i gave the car for same complaint still it was not rectified.they had given a bill statng that they have changed my brake shoes but after service car is having no brakes also.I ha dtried reachng vinod he is not responding.spoke...
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