Claimed

Max Hospital Complaints & Reviews

1
Last updated Mar 11, 2024
Complaints 471
Resolved
41
Unresolved
430
Quick Links
Statistics
Share
Contacts

File a complaint to Max Hospital

Having problems with Max Hospital ?

File a complaint and get it resolved by Max Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Max Hospital
Customer Service Contacts

Max Hospital Phone Numbers

Phone
+91 11 4735 1844
135
52
Fax
+91 11 4735 7229

Max Hospital Website

Max Hospital Head Office Address

Pitampura, Wazirpur District Centre
New Delhi
New Delhi District
Delhi
India
110034

Max Hospital reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Diprita Jain
from Suriapet, Telangana
Report
Copy

doctor bithika bhattacharya

Address:New Delhi, Delhi, 110017

I visited the doctor on 14 sep wrt to pcod treatment where i had my complete health chk up report, insulin reports, testerone, pelvic ultrasound reports with me which were done in july. First she scared me of being pregnant and then cancer, then asked me to get multiple tests done including beta hcg test, urine culture, pelvic ultrasound which i got done. She called me for next week appointment with this test reports. I went next week again...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sanjay6956
from Gurgaon, Haryana
Report
Copy

femur bone implant broken within four months

Address:Dehradun, Uttarakhand, 248001
Website:Max Super Speciality Hospital Dehradun

My mother who is 77 years old went through an operation in her left leg wherein Dr Ashish Mittal of Max Hospital, Dehradun conducted the surgery and did an implant of femur bone. Post that she underwent physiotherapy from Max Hospital Physiotherapist only for almost 2 months.

She is now in Jammu and felt severe pain in the same leg and it was such a pain that she could not walk or sit and had to be bed ridden. She was taken...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:East Delhi, Delhi, 110095

Dear sir,

I have observed unnecessary test has been conducted while my spouse admitted in max approximate 51000 in
Simple stomach pain only ultrasound was sufficient while doctor knew it hv corporate employee n have mediclaim facility they do mri, ultrasound, tba etc.
Even told me be ready for operation.
After these they found nothing.

Please do needful i have overcharged.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Míngwál Navèèn
from Agra, Uttar Pradesh
Report
Copy

unauthorised deduction z

Address:New Delhi, Delhi, 110051
Website:maxhealthcare.in

Is it fare to take registration charge?

I asked the same question to receptionist of max hospital karkaduma and i was told that the same is being taken to maintain our medical record. Whereas, as per my observation it's no use of patients. So, i would request to the max healthcare authority to stop charging such fee, in order to deliver the best services to your patients.

And if possible i would want you guys...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avnishjoshi
from Ranikhet, Uttarakhand
Report
Copy

regarding wheelchair and attendant

Address:Dehradun, Uttarakhand, 248001

Dear
I am seem most of time in your hospital no one attendent will not available in u hospital in front of gate and the patient come from home to daylisis he and she is waiting for long time and when i talk to ur administration she will says that i will send the concern person but today i was waiting for 10min but nobody will come and when i will call him she did not pick my call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

Dear Sirs,

I am writing with deep regret today to inform you of the abysmal services I have experienced in this hospital.

My name is Charlotte, I am a 28 year old female, and arrived in India 8 days ago with my boyfriend Tom. We are both from the UK.

6 days ago in Varanasi I began to experience swollen eyes and a puffy face, which over the course of 24 hours developed into a very angry looking rash...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baddhan87
from Gagret, Himachal Pradesh
Report
Copy

regarding 2nd stage fistulotomy surgery.

Address:160055
Website:www.maxhealtgcare.in

Patient name: anu bala max id:mhli285200. 2nd stage surgery done on[protected]. We came to the hospital at 7:00am & they took her for surgery around 1:00pm and i was waiting in waiting lunge but when untill 3:30pm i did not got any information about my wife then i contacted to the reception then they helped me to call in ot on 2nd floor then they replied me that surgery was done arround 2.30pm. When i asked them why they did no informed me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaista Rishi
from Noida, Uttar Pradesh
Report
Copy

biopsy report delay

I shaista registered number [protected]
Hv been suffering for past so many days as your hospital is not providing the biopasy report for the sample taken by surgery. My doctor ix helpless she cant start treaent in andence of report.
The pain has become unbearable for me i hope its not agrivating my condition.
Can someone please get this sorted as i hv been being really paiteint.
But i will not let this effect my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shikhasudan
from Gurgaon, Haryana
Report
Copy

careless and rude staff max smart hospital saket dialysis department

Address:New Delhi, Delhi, 110027

This is to bring to your notice that dialysis staff at max smart hospital saket is very careless and rude they are never ready to attend a patient and always busy gossiping in their own language as all of them are from kerala. My father has been going for dialysis from last one year, on 23rd september he had a vomiting problem for more than 12 hours as he has hiatus hernia also, as we approached emergency, doctor checked everything and referred...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi9042
from Bhiwani, Haryana
Report
Copy

negligence of max hospital shalimar bagh delhi

Address:New Delhi, Delhi, 110041
Website:www.maxhealthcare.in

Respected sir

I wish to draw your kind attention towards the negligencey by the max hospital shalimar bagh

Details given below

I have visited max hospital shalimar bagh on 2/7/2018 with my child manan gupta patient id shbg218592, doctors advised me to admit the child they have doubted that child may have celiac disease as low growth and regular illlness loose motion vomiting etc

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitsaksena
from Gurgaon, Haryana
Report
Copy

late addressal of emergency case

Address:122011

Dear Max,

Date of distress call - 15 Sep
Client number -
Full Description -

It is abhoringly painful that Max Emergengy Doctor & Ambulance took more that 35 minutes to reach Kendriya Vihar, Sector-56, Gurugram in the wee- hours of 15th Sep, when there is absolutely no traffic at all. We even had to guide the directions to most popular in NCR region, i.e Sec-56, Kendriya Vihar which is straight...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Teotia
from Delhi, Delhi
Report
Copy

harassment by the endoscopy room no. 2223 staff.

My name is AsHOK Kumar. I have taken appointment for BRANCHOSCOPY TEST at morning 10 AM for 1 PM. I reported to HOSPITAL at 1 PM . Staff NURSE OF ENDOSCOPY told
Me that Dr GAURAV is coming for your test but I M seating since 3 hours but still nurse is telling that DR is in Emergency after that he will come for ur test. Sir this is very harrasment for me as well as patients. Please look in to the matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghana Elangbam
from Delhi, Delhi
Report
Copy

delay in getting biopsy report

Sir,

This is to inform you that my son, aditya thokchom, 15 year old, had got an artificial tumour, upper lip, removed by dr. Sumeet shah, on 25th august, at max hospital saket, and a sample was taken for biopsy, asking us to get the report in 4/5 days. We have been going for the report every few days but the answer is always ‘it’s pending’. It’s been more than 25 days, and just a few days back, told us to bring the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110017

Most of the esteemed hospitals like Medanta (Gurgaon), Jaipur Golden (Rohini), Primus (Chankyapuri), etc are treating CGHS beneficiaries at Government prescribed rates/ CGHS rates (as notified by CGHS Hqrs, Nirman Bhawan time to time) and do not ask for any referral from Government Wellness Centre/ Government Hospitals. These hospitals ask for CGHS cards only [Those beneficiaries do not submit any claim in respective office]

But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shagil chaudhary
from Delhi, Delhi
Report
Copy

complaint regarding miscoordination amongst the cancer department

Address:110017
Website:www.maxhealthcare.in

Respected sir,
I had my chemotherapy planned for 28 august 2018 for the morning and i was informed by mr vinod from east wing that the schedule has been shifted from morning to 12 noon but when i get to the frontdesk for admission my name was not added in the preplanned list and was told that the appointment is at 3 noon and when i protested i was told that there are other patients who will be admitted first and then i will be admitted...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pinkoo1974
from Delhi, Delhi
Report
Copy

best managers unprofessional approach

Address:110092

This is regarding max hospital patparganj. It is highly irresponsible and aerogant behavoiur of the bed manager that a patient who has to undergo the surgery next day and suffering deeply in pain is kept in waiting for 18 hrs to allot him a bed that to in general ward. This is completely inhuman. He doesn't deserve to be a part of such a big and famous hospital. Such people will defame the organisation. He refused several times to allot me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek@45679
from Chennai, Tamil Nadu
Report
Copy

bed management no ac no fan

Address:New Delhi, Delhi, 110017

My grandmother got operated by pass surgery 2 days back at max Saket
She was in icu for couple of days and then got shifted to HDU BB 2 bed no 5

She has to be here for 3/4 days Ac is not working and fan is also not there
Patient is constantly complaining about the same we are also following up with the management nobody is listening
It’s been 24 hours patient is suffering from this heat and had asked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shwetabatra123
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doctor pratik mittal

Address:Meerut, Uttar Pradesh, 250002

My father dr satya prakash mittal is admitted in max bhatinda neuro icu. I came from meerut all the way to meet my father and now they say that the pass will be given by the doctor. The doctor is his son dr pratik mittal and he has some family issues because of which he doesnt want me to meet my father. Please look into it else i shall file a consumer protection.
Regards
Shweta batra
[protected]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankitakapil
from Noida, Uttar Pradesh
Report
Copy

irresponsible staff and greedy hospital

Address:Ghaziabad, Uttar Pradesh, 201010

My grandfather was admitted in max vaishali due to to diarrhoea.
Dietician gave the inappropriate food due to which he had to stay in the hospital for another 2 days, clearly shows how greedy the hospital is and are definitely not bothered about any patient's health. Their irresponsible behaviour showed how careless the staff is and are not concerned about such an elderly pateint health.
After complaining about the cleanliness...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahwar. Y2k
from Kolkata, West Bengal
Report
Copy

services

Address:Gautam Buddh Nagar, Uttar Pradesh, 400608
Website:Maxhealthcare.in

Hi there,
I want to. Complain about the billing staff behaviour in max saket heart hospital.
I was assisted by POOJA an aggresive and angry billing agent, she was so rude and arguing about the queue line as i asked her to settle my bill. Before coz i was standing there from before, but she replied that 'its not her concern', she said she cannot ask or inform any customer even if they break the line etc.
An example of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy