Claimed

Max Hospital Complaints & Reviews

1
Updated: Aug 1, 2025
Complaints 473
Resolved
41
Unresolved
432
Contacts

File a complaint to Max Hospital

Having problems with Max Hospital ?

File a complaint and get it resolved by Max Hospital customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Max Hospital reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shristigupta
from Noida, Uttar Pradesh
Aug 24, 2017
Report
Copy

Address: Ghaziabad, Uttar Pradesh

When i reached the hospital, observed it was a lavish type hospital.
I need to consult a specialist in hormones.
So had a view on the internet of dr. Saptarshi bhattacharya specialised in andrology (Specialist in hormones) that to from aiims.
But he gave me medicines which can cause tumor.
He is such an unprofessional doctor and charges was very high 1200 rupees per consultation.
I need justice for this why did he do so.
I am educated so was able to find the medicines side defects what about others who are not educated.
Kindly resolve my problem how dare he to give me tumor medicines.
I need my refund back along with all expenses.
Max Hospital customer support has been notified about the posted complaint.
I didn't receive my refund which I paid online and it has been 11 days the person on the bill counter even took my number saying they will contact me but they didn't

dr. saptarshi bhattacharya: crime against patient - Comment #2846046 - Image #0
dr. saptarshi bhattacharya: crime against patient - Comment #2846046 - Image #1
I was given wrong medicine and when i called up after taking wromg medicine for two days. There was no suitable response. If i hadn't rechecked it, i would have continued taking wrong medicine and people giving medicine are nit accountable at all.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajat1981
    from Noida, Uttar Pradesh
    Aug 20, 2017
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I am very up set to see the service and bill of max hospital vashali sector-1.

    They have qualified doctors and they are not know the sem terms of the normal fever or other fever.

    Finally they are just money maker and test all the possible combination of the medical test even they have not done some test but they have charged it.

    When i asked the report for the same then all look like me as a chor.

    Very high charge -
    Worst service
    Added extra blood test charges which is not done.

    Thanks and regards
    Rajat tyagi
    Max Hospital customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Luckybharti
      from Kasganj, Uttar Pradesh
      Aug 18, 2017
      Report
      Copy

      Address: New Delhi, Delhi, 110089

      Sir on dated 18 august i visited a max hospital shalimar bagh on emergency case of mrs manisha mehra and his husband is sub insp in railway police a govt emoloyee.in this regard a employer name mr mandeep singh seated on bed booking says no occupancy but on the time being a new patient come with the refrence of dr nandi immidate provide a bed to the patient in between i recorded all on mobile i want to register a case to both of them for negligence and heating with govt employee
      Max Hospital customer support has been notified about the posted complaint.
      Except doctors everything is poorly serviced. From waiting lounge to your room and in the room everything very mis managed. They have satin curtains but broken pillows.phone near you but no one responds. Communication gap between nurses and the sufferer is patient .Finally, oonche daam fikke pakwaan.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kushagra Pratap Singh
        from Meerut, Uttar Pradesh
        Aug 5, 2017
        Report
        Copy

        Address: 3002

        [protected]Yesterday) i can buy a medicine vaccine pneumovax 23 i don't know about this medicine and any one can't suggest me on pharmacy to this product is put it still on ice and i can put both are separated so now vaccine - pneumovax 23 is useless for me please you can replace it or provide me a new medicine as possible as soon and pneumovax is also a costly medicine.
        Max Hospital customer support has been notified about the posted complaint.
        Aug 05, 2017
        Updated by Kushagra Pratap Singh
        [protected]Yesterday) I can buy a medicine vaccine pneumovax 23 I don't know about this medicine and any one can't suggest me on pharmacy to this product is put it still on ice and i can put both are separated so now vaccine- pneumovax 23 is useless for me please you can replace it or provide me a new medicine as possible as soon and pneumovax is also a costly medicine.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vinaydse24
          from Sambalpur, Odisha
          Jul 25, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110091

          Max hospital patparganj

          Sir, max hospital is known for its high standard of services to the patients. But i am sorry to inform you that the max facilities in normal economy ward and bms ward are below standard or i must say pathetic.
          Following are the main concerns:

          1) no provision of sleeping benches for the attendent. How can an attendent sit 24 hours in a day on a chair? Hospital must provide at least sleeping benches in economy ward. Attendent has to sleep on the floor.

          2) absence of individual light. Three/four lights are operated with single button which creates inconvenience to the patients. Similarly, ceiling fans don't have regulator which is surprising.

          3) no water glasses. These wards donot provide water glasses for the patients. Patients are given disposable glasses.

          4) overall the nurses are not so attentive in quick in providing services to the patients as in other wards.

          5) lack of cleanliness. The cleanliness in these wards is not upto mark as expected in max hospital.

          Note: these facilities are provided in other wards.

          I suggest you to provide these basic facilities at the earliest so as to maintain the reputation of the max healthcare.
          Max Hospital customer support has been notified about the posted complaint.
          We were told by doctor that there are 1% chances of any side effects of vaccine including fever, swelling and pain.but in our case all these side effect happened.moreover it is a painless vaccine and we are paying 7k for the same but still child is suffering so much and when we called the doc he didn't picked the call for guidance as well
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abhishek980444
            from New Delhi, Delhi
            Jul 21, 2017
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.complaintboard.in/complaints-reviews/max-hospital-l47042.html

            Hello my son vivaan singh was admitted max hospital vaishali ghaziabad,
            On 11 of july, 2017 at around 5:57 pm. He was admitted because he had seizure attack. He was admitted to picu for one day according to doctor after that they did all the test of 2 year child (Blood culture, dengue, malaria, typhoid, hemoglobin, mananjiatis, even ultra sound of stomach etc) these test were around of rs 30000/-, after doing all the test all the reports were normal. At the end the said he had an infection because of his throat, at the time of discharge
            They have charged me money for level 1 picu. But at the time of admission they told me level 2 picu and one more thing they charge unnecessary doctor visiting charge even if doctor hasn't visited to your ward or picu. There was a difference of around rs. 2200/- in my bill this is what these big branded hospital do and make money from peoples life. Even i have proof with both the bill and the documents photo signed by me.
            Max Hospital customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              H.P.Agrawal
              from Kolkata, West Bengal
              Jul 18, 2017
              Report
              Copy

              Address: 201014
              Website: www.maxhealthcare.com

              1) i am getting my dialysis done thrice a week in max vaishali. My patient identification no is vsli 6840. On 14th i had some complication so informed dr dr sumit at about 11a. M. Who promised to check but in spite of 4 reminders and left hospital. When nurse contacted he wanted me to go to opd, by that time opd was closed. Height of negligence.

              2) there is always non availability of bed sheet and blankets. Patients go on requesting but staff is helpless.
              3) there is always flies moving around difficult to take food.
              4) tv connection is another problem. Shortage of remote-non availability of cable connection etc. Etc.
              Max Hospital customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vistaar
                from Mumbai, Maharashtra
                Jun 27, 2017
                Report
                Copy

                Address: New Delhi, Delhi, 110009
                Website: maxhealthcare.com

                This is regarding my previous complaint against the gastroentrologist dinesh singhal and his unproffessional conduct, I only got 1 phone call the next day of the complaint and no follow up, if you people are not interested maybe i should go to an authority for proper justice, Plus i am starting to think that the service, medication and consultation received from your hospital may not be the appropriate one for me, but since your gastroentrologist is too busy in just typing his prescription and coning people out of their hard earned money(One thousand for one minute of prescription writing, No Consultation whatsoever) i am kind of confused as to who will answer my questions, please reply as soon as possible
                Max Hospital customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  Urja Kumar
                  from Noida, Uttar Pradesh
                  Jun 16, 2017
                  Report
                  Copy

                  Address: 140110

                  My father was not able to urinate and this doctor did not bother to visit him at all. Devastated.. My sister went and forced him to cum and attend him while his behaviour throughout was highly ridiculous and pathetic.. Doesn't seem like a doctor.. At last.. We had no option. We understood he had nil. Knowledge and ws not being able to comprehend.. We shifted from max..
                  Max Hospital customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aanchal Garg
                    from Delhi, Delhi
                    Jun 14, 2017
                    Report
                    Copy

                    I visited max hospital shalimar bagh today and had got an appointment to meet dr vineet arora at 1:20 p. M. But this staff favours people on the basis of i dont know what.
                    I got to meet dr at 2:20 pm due to some people coming without sequence. What is the meaning of giving sequence number when nobody follows. I am highly disappointed by the management of the hospital.
                    Max Hospital customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vistaar
                      from Mumbai, Maharashtra
                      Jun 12, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110009
                      Website: Maxhospitals.com

                      The gasentroentrologist doctor dinesh singhal refused to listen to any of my qualms or queries about my illness and kept on typing the prescription. No co sultation was actually done by the doctor ironically called consultation fees for which you have charged me a whopping 1000 rupees per appointment. He just prescribed me another medicine and had me leave within 1 minute. He was rude and insensitive. How can you charge 1000 rupees for a minute of non satisfying unhelping advice.
                      Max Hospital customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        joyi
                        from Kolkata, West Bengal
                        Jun 12, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110017

                        I have visited max hospital, panchsheel a month ago and experienced one of the worst experience at the dentistry. I had cavity issues which could have been solved with calcium filling that was said by the dentist there yet the doctor named priya ahluwalia insisted on root canaling in the middle of the cleaning process where she already drilled one of my tooth and i was in that helpless situation where saying no could have been an ugly situation. She started the process with checking the tooth and incessantly shr started the cleaning process. Initially she charged me with 9800 rupees for the root canaling. The whole package when asked was supposed to be rs.8400. After the second sitting she told me that i would be charged rs.2500 for the crowning process. Later when i was about to fix the crown, she charged me with another rs.8400 instead of rs.2500. So, i almost paid rs.20, 000 for just one root canal. My husband was also shocked to evidence the same. When asked that why was i charged so high, she said that's a discounted price. I was astonished. There was another staff whom i asked that it is supposed to be lower, but i was replied with "whatever the doctor says". I had already done a root canal before in another tooth and it was only rs.6000 and flawless. But this one started paining within a month. I assume she didn't take the infected pulp out. I think she did a flawed operation and that is why my tooth hurts every other minute. She even kept insisting to go for a full clesning & polishing, and when asked about thr price, she never gave me a concrete figure & told to visit her soon to avail discounts. Doctors are meant to save and heal life, if i am charged higher than thr normal with flaws then i feel i should lodge a complaint. Another thing that i'd noticed, the equipments used weren't cleansed properly. Stains were present. I fear that hepatitis c is spread from the dentistry, i just can pray that no patient should get it from max hospital. We pay such high price for this?
                        And the helpers of the operation were not concerned about cleanliness as they operated on my tooth and went out with wearing the same gloves in other dentist's cabinets. Now, i am worried for the hygiene as well as the expense of a flawed operation.
                        Max Hospital customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sameernichani
                          from Delhi, Delhi
                          May 23, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi
                          Website: www.maxhealthcare.in/hospital-network/max-super-speciality-hospital-saket

                          My mother is admitted for knee surgery and she is in pain post operation... The nurses and other staff is so inconsiderate and dumb they are so loud that the patient can't sleep.. They don't come when the patient rings the bell.. They are busy on the phones etc etc etc. There is no basic decency here... Dr are good but the floor staff comes across as illitrates
                          +1 photos
                          Max Hospital customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dr sumit goyal
                            from Titlagarh, Odisha
                            May 18, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110032

                            I had been operated by some junior doctor at max patparganj hospital.. My name is dr chanchal goyal i had been operated for my hand on 22/4/17..
                            Since then my thumb index finger and middle finger are totally numb with no sensation at all.. Instead of dr l tomar some junior doctor dr shukla done it.. Who used to be always on mobile..
                            Now i need to have 1 more surgery for same procedure.
                            I was simple operation.. But still max people make it and my life horrible.. They are playing with patients life.
                            Max Hospital customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Juzz Sandhu
                              from New Delhi, Delhi
                              Apr 24, 2017
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110088
                              Website: www.consumercomplaints.in/new_complaint

                              Hi Team,

                              This is informing you that my daughter name Ruhi was admitted in your hospital room no - 1729 on 19th April and discharge date 22nd April, 2017. On 22nd April when my wife went to billing department and asked for the final payment, then these 2 people (Gurpreet Kaur, Deepak Ravo) gave her wrong payment structure and added unnecessary charges. I have confirmed with my insurance company and they have sent a final payment amount, but these two guys were not ready to understand what the insurance company had written on the sheet. They have misbehaved with my wife and said that you dont' have money to pay and come to the hospital. My wife was not well till now after that incident happened. This is not the first time we have faced this issue, last year also they have done the same specially (Gurpreet Kaur). I am highly disappointed the kind of response i got from the billing team. Moreover they also said that this hospital is not for you it is only for rich people.My insurance company already gave the preapproval of rs 45000/ and we also have submitted 7 thousand rupees before the treatment start. I don't know how much money you want to give admission to the patient.

                              For more details, you may contact me on my direct no - +91 [protected]
                              Jaswant Singh Sandhu
                              Max Hospital customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                saurabh5047
                                from Delhi, Delhi
                                Apr 16, 2017
                                Report
                                Copy

                                Address: 110053

                                I bring to draw your kind attention against max hospital vaishali, there is no proper facilities regarding car parking & most of the time this full of cars, but their securities are not proper inform to out side visitors. & they are charges Rs 40.0 against parking from every visitors.
                                I told you guys, when you are not provide the parking in the hospital, so why you charges against parking.
                                i have complaint many employees of hospital, but they are not given the answers.

                                so i requested to you kindly look in to this complain seriously, other wise i have complain to top level.
                                Max Hospital customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mekala12
                                  from Delhi, Delhi
                                  Apr 16, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110092
                                  Website: Www.maxhealthcare.in

                                  Am complaining about Dr. Rajiv jain in ortho department of Max hospital patparganj branch.Very very disgusting to see such a person in doctor position. His behavior and attitude is completely very rude. He does not even know how to behave with the patients and their kins. I was bothered and thought to leave the hospital immediately as his way of questiong is completely wrong.

                                  I guess am wrongly chosen this doctor/hospital.
                                  Patient should feel comfortable with doctor.
                                  Max Hospital customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manik Batra
                                    Apr 12, 2017
                                    Report
                                    Copy

                                    My mother (Veena Batra) is admitted to Max Hospital Shalimar Bagh under CGHS panel. She is admitted because of her severe stomach infection and diabetes by Dr. V.K. Gupta. Dr. V.K. Gupta was handling her case and after 3-4 days he handover the case to Dr. Arora (Nuerologist) by saying that she got some neuro problem. However, my father (75 Years of age) approach him 3-4 times to visit my mother as she is not eating anything from past 25-30 days. Also, she vomits whenever she eats anything in the hospital. Is this the kind of behavior is acceptable from a senior doctor? My mom is still in hospital but nobody is focusing on the actual problem i.e. stomach problem due to which she is not able to eat anything.The doctor should visit the patient and start the required medicine as her pain is getting critical day by day. I would have not complaint if I was in India but I am in Canada and helpless.
                                    Max Hospital customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      dey044
                                      from Noida, Uttar Pradesh
                                      Apr 7, 2017
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi

                                      My mom is admitted here in Max hospital Saket, east wing 4 th floor bed no 2458. The services here including nursing, GD and room services are very poor .. we are experiencing lots of issues here whenever we complain a few managers from different departments come and leave after just saying a word "Sorry " but there has been no improvement in the services.. we are getting mad here .. they charge you a lot but services are worst than that of government hospital
                                      Max Hospital customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        suven
                                        from Nawanshahr, Punjab
                                        Mar 24, 2017
                                        Report
                                        Copy

                                        Address: Mohali, Punjab, 160055
                                        Website: www.maxhealthcare.in

                                        I had my total hip replacement surgery on 9 dec done by dr manuj wadhwa of max hospital mohali. And after that i used to visit for follow up. From march 16 all of a sudden my condition got unstable. I would have pain in back. Thigh and leg. On 22 march as i was unable to get up and sit so went to max hospital for check up where dr wadhwa was examining patients in the lobby. I told him that dr it is an emergency i m in pain he said he cannot examine me now i have to wait i told me i cannot sit and my pain is increasing but he left without examining me. So i request you to take stern action against him and cancel his licence.
                                        Max Hospital customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit