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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jul 1, 2025
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Maxbhi / Elcotek Telecom reviews & complaints page 33

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A
ahona gupta
Jul 10, 2020
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Address: New delhi

This is about my order #2454778, which i ordered on 4/7/20. According to the website i was supposed to receive my product (A touchscreen digitizer for a fusion 5 tab) on 7/7/20. Today is 10th and neither have i got my product nor are they communicating anything to me. The status on their site is showing "process #2" ever since i ordered. I requested customer support call back atleast 10 times but no reply. Fraud company!!!
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    Zenil Bhanderi
    Jul 10, 2020
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    Address: Santinagar block no 13A/2

    I have order but they told me that we don't have this product is not available and i told that cancel my order she said that ok but now also that product is not cancelled and it is showing psd in maxbhi website please give my money back to my bank account i request you please please please do shome thing there are 1119rs please give me back please
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      Janmejay Biswal
      Jul 9, 2020
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      I purchased a MI MAX 2 display on 28th may, 20 and got it delivered on 10th june, 20.After installing it on the mobile, it gradually showed issues and malfunction and completely stopped working.On asking for a replacement as per my query on 4th july 20, they make all kind of excuses to harass me and denying for replacement.As per their waranty policy of 1 month, which excludes the delivery period.its been 24 days.But they 1st said the product was dispatched on 3rd July, which is also wrong.You can check its status through xpressbees website awb no [protected].They had handed it over to courier on 4th june 2020 and upon confrontation they accepted the fact.Now after being caught with the lie, now they make excuse that 4th july was the last day and why did I raised the query on the last day.See how foolish these people are.They dont was to take the reponsility for their mistake.They deliberately make defective and damaged good which will stop working eventually and after 1 month passes no one can claim a replacement.They customer care no has hours of waiting period and there is no callback even after i have made many request.See how these organizations are working.Very Unprofessional and unethical people there.I have given a mail at rajat.[protected]@maxbhi.com qnd waiting for reply
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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        A
        ahona gupta
        Jul 9, 2020
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        Address: New Delhi

        This is regarding order #2454778 (A touch screen digitizer for a Fusion5 tab) . I placed the order on 4/7/20 and was supposed to receive the product on 7/7/20 as per the website when I placed the order. But let alone receive it, it is still showing "under process #2" whatever that means.

        I requested support call back at least 6 times but received no response. I called customer service but was kept on hold for 15 mins.

        This is extremely disappointing and unprofessional. While taking the order your customer rep called immediately when I had a query but the moment the order was placed, this is the service I receive.
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        This is show

        No status information - showing under process #2 - Comment #3830132 - Image #0
        No status information - showing under process #2 - Comment #3830132 - Image #1
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          U
          uday89kiran
          Jul 9, 2020
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          Address: Elcotek India Private Limited 88, Navyug Market, Ghaziabad UP - 201001

          I've placed an order for a pixel3a screen on june27th. They charged my card (Deducted amount) but order has never been shipped. They keep sending invoice email (Which you can't reply to) multiple times.

          I tried reaching them via phone during their business hours but they are always busy. Never answered even once. Tried almost 10-15 times. Wasted 2-3 hours of my time waiting on the automated message on the whole.

          No working email address to contact them, contacting them via their website doesn't work.
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          *****************They are FRAUDSTERS Beware********************

          They Called me from the number on their website and told me that they don't have my product. They said they can refund my money, to which I said Yes.

          But instead of refunding my money, They took my Card Number, Expiry and CVV, again ..and asking for a OTP on the phone.. I said I didnt receive any..

          Then they are asking for my debit card ATM Pin..

          Why in the world would anyone require OTP, CVV to refund your payment and Why would they ask for ATM PIN of your Debit card.

          ****************FRAUDSTERS ALERT*********************

          Lost my money
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            R
            Rk6472
            Jul 8, 2020
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            Address: Tura bazaar west garo hills meghalaya

            I m order gionee p5l back panel paid online payment 359 rupees but not shipped .I m order 01/07/2020 not deliver my order and not received costumer call not send my order pls refund my money bank account I not buy this. I m buy maxbhi.com not received call my
            +1 photos
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              A
              Adv Rizvi
              Jul 8, 2020
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              Address: 88, Navyug Market, Ghaziabad UP - 201001

              I ordered a couple of products from Maxbhi.com ( Order No. 2396199 ). One of them was an LCD with Touch Screen for Motorola Moto G6 - Black (display glass combo folder). I expected the product to be tested and OK before it was shipped. Upon installation, the LCD didn't turn up and it was dead while the Touch was working. I placed a replacement request (#19666) but it was declined to say the warranty seal was broken. The seal was placed such that it breaks upon installation.
              +3 photos
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              Jul 08, 2020
              Updated by Adv Rizvi
              Invoice copy

              Jul 09, 2020
              Updated by Adv Rizvi
              The other product I ordered " LCD with Touch Screen for Xiaomi Redmi 4 (China) - Black (display glass combo folder) " on the same invoice, It failed within 12 hours of installation.

              Jul 10, 2020
              Updated by Adv Rizvi
              I placed a return request ( ID: 19666 & 19707 ) for both defective products which were declined stating the seals were broken. Seals clause is arbitrary as they’re placed in such a way that it breaks during installation. I fail to understand how one can install those LCDs without breaking the seals. Moreover, the LCD’s screen burn is evidence of shortcomings in the quality and substandard.

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                S
                Sandip1e
                Jul 8, 2020
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                Address: Elcotek India Private Limited 88, Navyug Market, Ghaziabad UP - 201001
                Website: www.maxbhi.com/contact-us.html

                Order #2399438
                I ordered on 26th june. Bt products is oos. So i got refund on their ewallet. Then i did refund to bank. They are saying they have refunded to bank. But no amount received. Aslo they are not giving any refund reference no. As proof.
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                close it.problem solved
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                  S
                  Shubham Chik
                  Jul 8, 2020
                  Resolved
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                  Resolved

                  I haven't received my order 2456934 lg g2 lcd combo and they also not responding to the request call back.
                  Jul 11, 2020
                  Complaint marked as Resolved 
                  No step has been taken
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                    asif azaz
                    Jul 8, 2020
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                    My order id is #2390852 i didnt get my refund. your website is scam. no one answering call no response from customer care .. i want my money back. i have order ipad 6th generation digitizer .
                    +4 photos
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                      R
                      Rakesh S Raki
                      Jul 8, 2020
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                      Address: delhi

                      I have paid order of 297rs via googlepe upi order paid successfully amount got deducted from bank account. But maxbhi order status is still unpaid i have contacted support team from 3days they are saying we well resolve issue till now no response no mails recvied with them.
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                        Prabhu Mandya
                        Jul 8, 2020
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                        Address: Belathur Mandya Karnataka -571419

                        Order no #2455509 order not shipped and delay in this reason i want cancel my order and refund also maxbi.com
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                          Rajasekaran B
                          Jul 8, 2020
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                          I have ordered 3 item in maxbhi.com. While placing order product was available and order got placed. Unfortunately unavailability of products maxbhi.com cancelled my order and full refund provided to maxbhi e-wallet. I have been checking about product availability and transferring money back to bankfor past 1 month. Both or not happened. If i go place order error message "product not available". If i trasfer money back to wallet error message "invalid request". I followed up with mails phone no response from them. Pls help me to get either products or money to bank.
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                            N
                            nalin handa
                            from Gurgaon, Haryana
                            Jul 7, 2020
                            Resolved
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                            Resolved

                            Address: Elcotek India Private Limited (Maxbhi.com) 88, Navyug Market, Ghaziabad UP - 201001 Ph-9599197756

                            I, Nalin Handa ordered a "Touch Screen Digitizer for Samsung Galaxy Tab A 8.0 2017 WiFi - White, CODE: ET-TOUCH[protected]" on 02/07/2020, 02:54 AM and the dealer promised the date of delivery as 04/07/2020 and the product has not been delivered yet. I have tried contacting this company multiple times, emailed them called them, even asked them to contact me, but nothing worked. I believe this company is running a fake operation by swindling money off of customers. Could you please help me here.
                            +1 photos
                            Jul 8, 2020
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Jul 07, 2020
                            Updated by nalin handa
                            Product is being shown available but they have not even shipped it yet. Poor service, they claimed i would get the product by 4th July. What a lie. I bet they meant 4 July 2029

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                              S
                              Shubham Chik
                              Jul 7, 2020
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                              I hve ordered the lg 2 d802 digitizer combo screen worth rupees 2429.10 rs on 5th july 2020. On the website it was written that it will dilvered by 6 th july but haven't received any response from their company and neither on website they updated status.
                              I don't know why they don't pick call.
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                                R
                                Rajvardhanreddy002
                                Jul 7, 2020
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                                Address: Hno:8-1-1/b,beside anji garden restaurant, kandukur road,kanigiri.

                                I have ordered two products from maxbhi.com site, while ordering they mentioned that i can cancel the order and request for refund. Since from two days i am trying to contact maxbhi customer care support but they are not responding to my issue.in the site customer support is not working properly, in the screen it was displaying please try after sometime. So i am requesting you to take action against maxbhi.com and help in resolving this issue
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                                  A
                                  asmitha_16
                                  Jul 6, 2020
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                                  Maxbhi is the worst. I placed an order 2335428# and it showed order delivered and has a sign on it. However it has not been delivered to me and that is not my sign.
                                  I tried contacting the customer care but they keep giving me other numbers to contact and none of them reply properly. They say they’ll resolve the issue but they haven’t. I placed an order on June 15 and now it’s July 6.
                                  Very irresponsible behaviour. How can you deliver it to a wrong person ? No value of money.
                                  I need my refund.
                                  This is such a frustration. They don’t talk nicely, which is if they pick your calls. And that is once in a blue moon kind of a thing.
                                  I give this 0 stars and demand my refund ASAP.
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                                    S
                                    Supreet Hiremath
                                    Jul 6, 2020
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                                    Address: Dehli

                                    Sir my order #2441079
                                    My name supreet hiremath
                                    I ordered or 3/07/2020

                                    They will say to deliver on 4th july but now they didn't i got
                                    It status is psd
                                    I don't know what's is psd
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                                      H
                                      Hari Haran s
                                      Jul 5, 2020
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                                      Order #[protected]/07/2020, 11:26 am) i have order it but there is no tracking option or no customer help
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                                        Xanzoo
                                        Jul 5, 2020
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                                        Actually i have mistakenly added wrong address and want to change address and phone number soo kindly help me with that please order no #2456417
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