Maxbhi / Elcotek Telecom Complaints & Reviews

Order id #2504732.

On 15/07/2020 we ordered "lcd with touch screen for samsung galaxy s8 plus - black (Display glass combo folder)" and payed 13270 rs via net banking.

On 17/07/2020 maxbhi/elcotek telecom cancelled the order. I called them and asked them for refund of 13270 rs, to my bank account. They told their refund team will process the refund within 24 hrs and provided me with a reference number 154108 for the same.

After 24hrs on 18/07/2020 when i didn't get my refund i tried calling them but my call didn't connect, i tried calling them again on 19/07/202 and 20/07/2020 but the call did not connect again.

I see there are many simillar complaints against this company on all the portals and seems like this company is fraud.

Kindly look into the matter.

My order no is 2429299 i received this order, but want replacement for it as it is of incorrect size ie not fitting my handset. I had been to 4 known repairs shop but according to them size is incorrect

I had placed an ordered of apple iphone 6 (Lcd with touch screen) and 32 pieces screw driver on 05/05/2020. I cancelled the product due to their late delivery, but they haven't refund my money. Order #: 2269578

If my product will not be delivered... I am going to consumer courts for this matter... I massage lots of time.. But my problem was not solve by maxbhi... Nd did not get any call back

I was searching for a back cover in google for my lenovo s850 phone.
When i had visited your website for the product, it was looking like back cover and i had ordered it. As the image shown in mobile browser is small. I could not differentiate the back panel cover and back cover.
After receiving the item, i came to know that its panel back plate. Its is not at all useful for me. That too my phone colour is white,
Kindly take it back and refund my amount. The packing is as it is you had sent to me.
I am looking for lenovo s850 battery, but the order was cancelled.

Kindly consider my request and take it back, it may be useful for other person.

My phone back panel is as it is like new condition. Kindly look at the attached photo.

I am not service shop person and i am telling truth to you.

Your customer support person never called back after raising the call back requests in website.

They had blocked my number for asking the resolution.

Executives are saying that its against the policy to take it back. They only say one reply as sorry sir.

Kindly look into the issue and give me the resolution. I am waiting for your reply.

Sometimes, its very common for every person to order a wrong one due to wrong visual illusion.
Kindly understand the issue.

You can see the attachments.
One image shows how cover exactly looks like back cover in website
Two images shows the product delivered by your company
One image is my lenovo white colour mobile back. Looks new. Still the company lamination stickers are not removed.

They are not taking back the product and declined my request.

I ordered a battery for Mi A1 worth rs619 on this 3rd Class site called maxbhi.com. I then recieved the product although late they sent me a wrong product. A camera glass for Moto G4plus. Their sales team was going mad at me when I didn't order the battery and they were calling me like hell to convince me to buy from them

No I bought it and the customer service isn't responding. Not on ivr, not even calling back, not even responding to my email. THIS IS A TOTAL FRAUD. I am not only the one who have been scammed by this company. There are many others. I don't know why this site pops up at the top in Google search.

I had requested refund to bank against the cancelled order but the refund amount yet not credited and there is no way to contact them as they don't pick up calls as says high call volume and also on online portal the says
{error we are sorry but due to the corona virus pandemic, our support channels are working at a very limited capacity. Please try again after sometime.}
Every single time i had tried

Status shows.
08/07/2020, 02:43 am -249 refund to bank for order #2397703
But nothing is received by me till now

I want to cancel the order for which I have made the payment also my order no. Is-#2518588 so please cancel my order.

I complained earlier... But my product not deliver yet... Pls resolve my problem... Its very delay... My experience is not good from this site...

I had ordered the redmi note 5 front glass on 4th July 2020, the product is not yet delivered, the customer service is not at all responding though it has callback support.

I had ordered few products worth Rs.4509(order id #2461849) and Rs.544(order id #2417871) from maxbhi.com, none of which were they able to deliver so they gave me the refund in their ewallet which is of no use to me.
The order date was[protected] and since then I haven`t got the refund in my bank account plus there is no option in the website to ask them to send the refund in my bank account.
Even the chat window in their website does not work or they just stop responding as soon as I ask them to transfer the refund amount in my bank account.

I made an order of Coolpad note 3 lite combo display on 7 July 2020 and it's reached to our Gulbarga hub on 14 July 2020 still not delivered to my address and no busy called me . Ive asked to our ekart logistics which is in Gulbarga he told me ur order is available here but we can't deliver to u cause mazbhi company made NASS OR Something he told today date is 17 July 2020 still not delivered. My tracking ID is SRTP[protected]

Called several times but no one response, they are fraud, waiting for refund since 16 days. My order no is - 2433069. After giving money they immidiate cancle my product and still after 16 days they have not returned my money.

I want my rs. 5, 728.00

Dear sir i ordered from maxbhi my order id #2480350 no cod available so i made my payment through online. After that no responce from this team no order delivered not even picking call and requested to call back no response till now if write in customer care we face an error as i attached same. No support from customer care. Please take an action to deliver my ordered product or refund my money.

Order #2463441 my order is cancelled and there is no option to tranfer money from ewallet

Hi, order #2385791 and #2385792 dated 20 june 2020 was cancelled due to product out of stock or unavailability. Amount refunded to ewallet, but not able to transfer back to my bank account.in order cancellation tab, refund cash to bank link is not working and error invalid request message is given. Please fix the issue and transfer the ewallet money to my bank account

It is fraud company. We want to take legal action for this company. I order a redmi note 9 pro back panel after transection he says your order is cancel and my money not credit to my back. How to take legal action for this company please help me. Iam very disappointed to this company.

I had ordered a lcd touch screen combo 15 days back with order number #2447123, maxbhi didn't shipped that item for a long time which led me to cancel my order, after that amount was transferred to e wallet but it there is no option available for transferring the money to bank account. Maxbhi's costumer service is waste and there is no one responding to you calls ans emails.

I have ordered moto x4 display on 26 june 2020 and still no updates received from maxbhi what is this,, where is my order, your estimate date of delivery was 30 june 2020,,, right now month is july still no updates for my order

My order number is : 2415122

Every day i call them they told me we dispatch your order today you will get your order within 3 days,

They are cheating with people and when i requested to cancel my order that time they clearly told me you can not cancel your order.

What is this you are not providing any product and even you can not cancel order

Please this is my humble request to all of you please dont buy anything from this side they are fraud people

I thought i have lost my money

Hi, my order with maxbhi.com with order no #2499096 was successful transaction and got an email also acknowledge successfully order placed and after 10 mins it's showing unpaid and order not placed. I checked with my bank and also phone pe wallet. Transaction was successful and merchant received the money. My order not yet placed and customer care not receiving call. Can you please help me with my refund of 3633.30 rs.

Order date 14 july and time 2:25 pm
Order amount 3633.20 rs
Order mode upi/ phone pe wallet/ cc avenue gateway
Transaction id icib1e15551780b46ff8708b214ae35b9b7