Due to covid -19 lockdown, there is a shortage of display replacement locally. So i thought of order them online. Gone through maxbhi.com to purchase 3 display screens for asus zenfone live l1, max pro m1 and zenfone 5z and a back cover for zenfone 5z on 06/05/2020 order id:2271856. Immediately that order got cancelled and splitted it into 4 individual ordersi. E ordered ids: 2271861, 2271862, 2271863, 2271864. I got worried why because previously these people did the same thing by cancelling my ordered they transferred it into the wallet in that there is no option to transfer money from wallet to account. But it wasnt happened this time with 3 of my orders and happened it with one of my order for zenfone live l1 order cancelled money transferred to wallet. So i thought of ordering it again. I ordered again of order id 2314820 for 125/- more of previous cost it got cancelled and requested money to be transferred to account for my surprise they returned rs 125/-. And trying to get my balance amount of 1200. And coming to my other complaint that the screen which i got for asus zenfone 5z is a faulty one order id 2271862. As customer any one thinks that the part which they sent found faulty without any damage to the part it has to be returned. Its a faulty one thought of return placed replacement request id 18494 they are running a # server they asked me upload images of 1 mb size. Somehow i manged and sent photos for my surprise i got a reply quoting that the part that which came along with a protection film has slightly moved or changed while trying to fix it to my phone by technician. They are saying protection film is important for warranty and says your warranty is void wont get replacement. Its hard earned money these people looting me in the name of # warranty policy please do justice.
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
I've read enough article now which show that this company sells fraud parts .
I don't want to buy this product any more please help me . There is no option on website to cancel the product .