Maxbhi / Elcotek Telecom Complaints & Reviews

Purchased touch on 15/10/19 and made a replacement request with defective photo., have made a calll back request on that order more than 10-15 times., but after a month a mail is been received that the replcement request is cancelled... Kindly i need touch or the amount i paid with your actions

Maxbhi.com order ref: 1950613
Maxbhi.com shipment id: 284761

This guy's will send you a defective product and when you return back the product to them in same condition they will tell that they had received the product in the damaged condition. Moreover, while return the product they don't have any pickup facility. We have to courier back the product with our expenses. The customer support is very poor, you have to call them and remind them nearly 10~15 times to respond to your request.

For me, the mobile lcd combo ordered by me and to respond they had taken more than one month to look into that and even after that when i send them there own product in the same condition, they will say we received damaged product.

It's completely waste of money, time and most important thing you will loose your peace of mind.

I am attaching all the proof of my conversation with them, kindly go through it you will notice the same

Ordered full body housing for obi worldphone sf1 (Code: et-housing[protected] on 8th nov but my order automatically got cancelled on 9th nov and 709 rs was transferred to maxbhi e wallet.
Immediately i transferred this amount from e wallet to to my original payment mode. Icici bank only takes maximum 5 working days to process a transaction but even after 6 days my refund has not been posted to my credit card account.
There is absolutely no customer support, no one picks phone or replies to mail. They are cheats.

Sir, i ordered battery for my infocus a3 mobile from maxbhi.com
#1988553, after placing the order they called me and told product will ship within 2 days. After 2 days they updated like order cancelled due to lack of stock availability and ur money has credited to maxbhi wallet. I requested to get my money back to my original mode of payment (Via paytm). But maxbhi is not initiating my refund.

I will be no longer using my maxbhi account kindly delete my account from your database.
I have already contacted the customer care for this but i wasn't able to get relevant answer.
I am aware that by deleting my maxbhi account i couldnot use my same details to log in or sign up again.
And to make sure that i donot waste all of our time i want my account to be deleted and not deactivated....

I was not aware that maxbhi gives all local product with no return. There is nowhere highlighted or comes at first screen after loggin. So thereby its easy for them to say its somehwere at one corner. 2nd point is it was in cart they forcefully repeated messaging me to fil order. So in fast way i did that. Now lateron get to know its local product so informed them to cancel on 4th oct at 2am. At 6am same day they shipped. They informed to do cal whereas chat takes 48 hours prob with their management. They sleeping dont do work on time, seems. Now they gave lcd combo display screen for lenovo p2 which was not at al working. I said on 5th itself to replace get orginal product. No mail came nor they send person to pick up. Now today at 4th nov i informed they said its out of warranty. First of all they dont have brain to validate then blame on customer. Im really tired frustrated on this. Kindly i ask all public to inform to twitter of pm, financ minister to put a stop on this maxbhi to shut down take them by legal or by consumer court. They are sending corrupted faulty component and looting people money in crores. Have to put corruption act section ipc 161 to 165. Having all evidences. They dont understand until they face trial in court, or by police or by the government how can they dont accept return. They forcing us to accept at no matter its good or bad. Every ecoomerce in india accept if not satisfied. Why not they. So thereby, i urge all people not to buy anymore on maxbhi and put case on them. Dont leave it. Or these kind of scammers scam all peoples money. I wont leave it. My order is 1926716. They didnt gave even frame wheras, gave only lcd, digitizer. Thats it.

You can see 838 complaints on 1 company it means how mmuch scam they producing sending faulty looting crores after nirav modi this ceo of this company is the chor and fraud guy. Will the consumer complaint board of government take care of this company by police. Will you send police to interrogate them or will i have to file case on them for scamming cheating public. You can see issue is not resolved but still you made or they made as resolved. You can see updated comments on everyone. Why you do like that. I have to inform pm by twitten that consumer complaint working this way by helping them or what. Why no action has yet taken after 838 complaints on 1 company. Now tell me.

I ordered a display for my mobile at maxbhi.. The product not came to my address. I searched 2 days to receive the product. Got the product in damaged condition they told as their display quality is very good and come with nokia logo, but the display looks to dirty and broken... Also there is no logo. Im very disappointed and spended amount to search my product street by streets. I just need a refund of 900 rupees.

I had order the back panel for my lumia 1520. Having order id 1982110 & 1983570. My both order get cancelled and the amount that i paid using the my paytm account is not refunded into my bank/paytm account, instead it has been refunded in maxbhi wallet.

I tried to contact the support team but as these order are cancelled, so neither i can contact on phone or not register complain on maxbhi customer support.

Please refund the amount in my bank account/paytm.

Hi,

I ordered "back panel cover for xiaomi mi5 32gb - black"
Code: et-bckcover[protected] on 13th october 2019 and paid using my debit card. The product delivery date was displayed as 17th october 2019.
They were just changing the order status from "initiated" to "under process" to "under process #2" for the next 10 days.

After that they said that the product is not available with the seller at the moment. However, they started showing that as "available" and it could be delivered in a single day. (Attached images)

When i asked for a refund, they said it will be transferred to their e-wallet. So again i have to buy something from their website to use it. And that too after this experience.

When i asked it to be refunded to my bank account that i paid for the order, they are saying that the transfer would take 10 -15 days. But while accepting the order, it didn't take you that much time. So why are you taking more time to refund? They are just earning interest on money by using fake websites like these.

They are also showing incorrect information on the website that the refund has been given to customer as soon as the "refund from wallet to bank account is clicked".

Please take action on them and make them refund the money.

I was not aware that maxbhi gives all local product with no return. There is nowhere highlighted or comes at first screen after loggin. So thereby its easy for them to say its somehwere at one corner. 2nd point is it was in cart they forcefully repeated messaging me to fil order. So in fast way i did that. Now lateron get to know its local product so informed them to cancel on 4th oct at 2am. At 6am same day they shipped. They informed to do cal whereas chat takes 48 hours prob with their management. They sleeping dont do work on time, seems. Now they gave lcd combo display screen for lenovo p2 which was not at al working. I said on 5th itself to replace get orginal product. No mail came nor they send person to pick up. Now today at 4th nov i informed they said its out of warranty. First of all they dont have brain to validate then blame on customer. Im really tired frustrated on this. Kindly i ask all public to inform to twitter of pm, financ minister to put a stop on this maxbhi to shut down take them by legal or by consumer court. They are sending corrupted faulty component and looting people money in crores. Have to put corruption act section ipc 161 to 165. Having all evidences. They dont understand until they face trial in court, or by police or by the government how can they dont accept return. They forcing us to accept at no matter its good or bad. Every ecoomerce in india accept if not satisfied. Why not they. So thereby, i urge all people not to buy anymore on maxbhi and put case on them. Dont leave it. Or these kind of scammers scam all peoples money. I wont leave it. My order is 1926716. They didnt gave even frame wheras, gave only lcd, digitizer. Thats it.

Order id: #1967650
It's too late for shipment. I don't want this item. Please refund my amount same payment method.

I tried to send support request through your website but your website not working. I requested call back but i didn't receive any call.

There is no contact address in their website. Looks like fake site.

Please refund my amount same payment method. Otherwise i will need file a police complaint.

I have ordered a lcd display for my mobile lenovo k8 plus on 18th october 2019. Order id is #1956471. It still shows under process. I have tried to contact customer support many times but there is no support at all. Even i have requested for call back too but it didn’t worked. It’s shame on your part. It will defame your website name. Don’t play with the customers. So kindly cancel my order and refund my money to my account

I have ordered one touchpad combo has order id #1973174.
They proceed order till completion of payment, when I paid 919 amount of product.
After that they were not responding to me.
I am asking about shipping, live tracking but no response received from maxbhi.
I placed voice call but they not received my call continiously telling their staff was attending more calls anyone was not free to receive calls.
It was totally Fraud.
I am trying to get order status but there is no any information about shipping, tracking id etc.

I order on maxbhi.com. When i was order delivery date show me 30/10/2019. My payment already i pay via paytm.

Now i try to track my order but i read on my order status (Psd). What’s that?
My order come in blue dart courier. I need my track id then i can track my order on blue dart courier.
I need to know where is my parcel now.

My order no:- 1972894

I ordered https://www.maxbhi.com/lcd-for-lenovo-a269i.html from maxbhi on 15/10/19 and the order has been under process since. I tried to contact their customer support multiple times without success. Finally i decided to cancel my order but to my horror there is no such option on the website. I will mark the issue resolved if i get my money or the product in the next 10 days.

I ordered an samsung tab 2 charging cable on 26th october and paid in full amount of 299rs. It's still showing the status o[censored]nder process. After continual calling at customer support and dropping messages they haven't even replied to the call yet and even picked up the call. Feeling being cheated as a consumer i'd like you to please look into this and make them return the complete amount and close these fraudulent companies.

I ordered a front glass for my samsung note 8 in rs. 650 but now its of no use for me so i requested them to take it back in full original packing as it is as it arrived to me. But they clearly refused. I even asked them to return my money in their e wallet so that i can purchase something else of same value from their website but they even refused for that and said you have to make new order if you want something else. Is this a kind of customer service to provide?

On 18th october 2019.. I placed an order for a samsung galaxy s4 zoom lcd.. The status of the product was "available" on the website and therefore i placed an order by paying the amount using paytm. Maxbhi cancelled the order in the very next day by saying that the product is not available anymore. The amount which i paid is now in the useless maxbhi e-wallet which i'm unable to initiate a refund. I'm getting an insufficient balance error whenever trying to click the "transfer to bank account" option. I have tried contacting the customer service team but they refused to initiate the refund. They are illegally holding funds using the maxbhi e-wallet. I clearly don't understand on what basis does this company have the rights to hold customer's money without providing any products or services. I'm also moving forward to file a dispute in the consumer court and rbi against this fraudulent activity. People should stay away from this scammers.

Order id #1955246

Maxbhi website is completely anti-consumer. If you make an order, and you realise it was a different item you wanted, and want to cancel this order, within a few seconds, you cannot do that. They are not giving any option to cancel/reschedule/change etc. But at the same time you made an order, and is waiting for product, after some days, you will receive an sms saying, your order is cancelled. This is completely ridiculous and one-sided act....

It's very sad after getting my delivery as my 1st order from maxbhi.com. It's been worst of the services where your team has not even checked the order and product properly. I have ordered samsung j2 2016 display folder in white colour but i received the same in white colour from your side. It's really more harassing after discussing the same issue with your customer care executive today. Where he has not done anything by his own but advice me to write a complaint in your website. And i have to send the same courier to you once replacement approved and their is no policy with you for courier expense reversal. It's really pathetic of the services where you people are making the customer suffer for your fault.

Kindly check the same at your end for this negligence and arrange my replacement on immediate basis atleast. For some sake of responsiblity of seller towards customer.

Can't express my 1st time experience. Will not suggest or promote you people as a customer to anyone.

Really sorry... Hope my resolution will done soon

Regards
Akhilesh agrawal