Maxbhi / Elcotek Telecom Complaints & Reviews

Hi,

I ordered "back panel cover for xiaomi mi5 32gb - black"
Code: et-bckcover[protected] on 13th october 2019 and paid using my debit card. The product delivery date was displayed as 17th october 2019.
They were just changing the order status from "initiated" to "under process" to "under process #2" for the next 10 days.

After that they said that the product is not available with the seller...

I was not aware that maxbhi gives all local product with no return. There is nowhere highlighted or comes at first screen after loggin. So thereby its easy for them to say its somehwere at one corner. 2nd point is it was in cart they forcefully repeated messaging me to fil order. So in fast way i did that. Now lateron get to know its local product so informed them to cancel on 4th oct at 2am. At 6am same day they shipped. They informed to...

Order id: #1967650
It's too late for shipment. I don't want this item. Please refund my amount same payment method.

I tried to send support request through your website but your website not working. I requested call back but i didn't receive any call.

There is no contact address in their website. Looks like fake site.

Please refund my amount same payment method. Otherwise i will need...

I have ordered a lcd display for my mobile lenovo k8 plus on 18th october 2019. Order id is #1956471. It still shows under process. I have tried to contact customer support many times but there is no support at all. Even i have requested for call back too but it didn’t worked. It’s shame on your part. It will defame your website name. Don’t play with the customers. So kindly cancel my order and refund my money to my account...

I have ordered one touchpad combo has order id #1973174.
They proceed order till completion of payment, when I paid 919 amount of product.
After that they were not responding to me.
I am asking about shipping, live tracking but no response received from maxbhi.
I placed voice call but they not received my call continiously telling their staff was attending more calls anyone was not free to receive calls.
It...

I order on maxbhi.com. When i was order delivery date show me 30/10/2019. My payment already i pay via paytm.

Now i try to track my order but i read on my order status (Psd). What’s that?
My order come in blue dart courier. I need my track id then i can track my order on blue dart courier.
I need to know where is my parcel now.

My order no:- 1972894...

I ordered https://www.maxbhi.com/lcd-for-lenovo-a269i.html from maxbhi on 15/10/19 and the order has been under process since. I tried to contact their customer support multiple times without success. Finally i decided to cancel my order but to my horror there is no such option on the website. I will mark the issue resolved if i get my money or the product in the next 10 days....

I ordered an samsung tab 2 charging cable on 26th october and paid in full amount of 299rs. It's still showing the status o[censored]nder process. After continual calling at customer support and dropping messages they haven't even replied to the call yet and even picked up the call. Feeling being cheated as a consumer i'd like you to please look into this and make them return the complete amount and close these fraudulent companies....

I ordered a front glass for my samsung note 8 in rs. 650 but now its of no use for me so i requested them to take it back in full original packing as it is as it arrived to me. But they clearly refused. I even asked them to return my money in their e wallet so that i can purchase something else of same value from their website but they even refused for that and said you have to make new order if you want something else. Is this a kind of...

On 18th october 2019.. I placed an order for a samsung galaxy s4 zoom lcd.. The status of the product was "available" on the website and therefore i placed an order by paying the amount using paytm. Maxbhi cancelled the order in the very next day by saying that the product is not available anymore. The amount which i paid is now in the useless maxbhi e-wallet which i'm unable to initiate a refund. I'm getting an insufficient balance error...

Maxbhi website is completely anti-consumer. If you make an order, and you realise it was a different item you wanted, and want to cancel this order, within a few seconds, you cannot do that. They are not giving any option to cancel/reschedule/change etc. But at the same time you made an order, and is waiting for product, after some days, you will receive an sms saying, your order is cancelled. This is completely ridiculous and one-sided act....

It's very sad after getting my delivery as my 1st order from maxbhi.com. It's been worst of the services where your team has not even checked the order and product properly. I have ordered samsung j2 2016 display folder in white colour but i received the same in white colour from your side. It's really more harassing after discussing the same issue with your customer care executive today. Where he has not done anything by his own but advice...

Dear maxbhi team,
I have ordered a redmi k20 back glass black colour. Recieved a wrong colour product and was been asked to send the product back... I did the same using fedex courier with fragile note on it.
Return was delivered on 12th and immiditely i recd a msg stating product reached to us..
Now after 6 days u guys are contacting me to tell that the replacement can not be given as product recd is damaged..
This...

Order number : #1883273

One time i got a lcd, which was defective. Because of the policy i didn't removed the protective cover and check the working condition. And immediately i send back to them at my own cost. After 15 days no calls and messages about this.. I keep on tying to call them to check the status of the returned item. At last they send a mail like warranty does not cover any physical damages. They made something...

I have ordered a battery on maxbhi and cancelled later that evening and also mailed the sale and service team to stop shipping. I already brought in apple showroom as per my requirement and they all slept for 2 days and not seeing my mails they simply shipped it and service team has the worst of all to vex the customer. I also requested call back 5 times. I have not received none of them. Such useless...

Hello,

I ordered a mobile accessory through maxbhi. The order number is 1878158. I cancelled my order due to improper response from maxbhi more than couple of weeks ago. The total prize of the order is rs.299. The amount of rs.299 was not credited back to my account.

Date of purchase - 7th sep 2019
Date of cancellation - 19th sep 2019

Please do the needful in getting my amount back....

There is no option for cancellations of order on maxbhi site.
I mistakenly ordered wrong item and the customer service is not answering so i think it's fraud.

I called customer care but it says callback request has been arranged.
But no one calls
I want to cancel my order and refund my money as soon as possible
Order no.#1925243
I want my money back i. E1389rs....

Name — abhinav
Order #: 1919962
Date: 29/09/2019, 08:03 am
1 charging pcb complete flex for nokia 6.1 plus 1 309.00 rs. 309.00 rs.
2 opening tool kit for nokia 6.1 plus with screwdriver set 1 309.00 rs. 309.00 rs.
Subtotal: 618.00 rs.
Shipping cost: 0.00 rs.
Gross total: 618.00 rs

I want to cancel my oeder now and i want my full refund in my paytm wallet from where it was ordered...

I ordered a mobile cover for samsung guru fm bd 110 e. I received a duplicate product having scratches on screen and body. I raised a request for replacement and attached the photographs.

I again sent them photos using dslr camera so that they can see the scratches. But they said that the product is not in a condition in which it was sent. I am fed up with their customer service, please dont buy products from this firm otherwise...

I have received the folder for samsung j7 pro and after opening original screen found it is not compatible.

1. The original front glass is thicker and stiffer and the screen plate is very thin, whereas the supplied screen front glass is very thin and flexible and the thickness of inside screen plate is thicker so cannot fit inside there is lot of gap between body and the front glass which cannot be filled with glue, ind if...