Sep 04, 2017
Updated by Vartika12 Dear Sir/Madam,
Maternity Claim due since 10 months
This is regarding maternity claim 15-20 times i have called mediasisst for amount still not received i have escalated the issue still no response, not yet received this is really unbearable very bad customer service please help me to receive my claim amount.
I was been hospitalised from 21/08/2016 to 27/08/2016 at Mundra nursing home(Gwalior, Madhya Pradesh). I have submitted all the documents whatever they needed i have paid the cash to hospital because i know MDID will reimburse my all amount on time. But still not received my claim amount of RS. 25420/-. Now they are saying to give us additional bills but I have already sent all the original documents which is related to maternity like hospital Bills, Forms, Md India forms etc... i don't understand what they want now after 10 months.
So many times i mailed or message them on above details them but they always told me "We are coordinating with team concern". I am following from last 8 Months. Please look into this. i will wait for positive answer from your side.
Such delay is unexpected.
Poor professionalism from Medi Assist India.
Sep 09, 2017
Updated by Vartika12 Dear Sir/Madam,
As i already mentioned all the things in above mail but according to that i did not get my full claim amount. My claim amount of RS. 25420/-. this and i only get RS. 4150/- only. this is unexpected for me. The insurance team giving me irrelevant answers. I hospitalised from 21-10-16 to[protected] it only 7 days. so how it comes that they given me these details:-
Deduction Details :
Rs. 4100 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 2000 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 1492 : Pre & post natal charges are not payable.
Rs. 1200 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 1000 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 1000 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 900 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 900 : Pre & post natal charges are not payable.
Rs. 900 : Pre & post natal charges are not payable.
Rs. 900 : Pre & post natal charges are not payable.
Rs. 781 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 608 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 582 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 534 : Pre & post natal charges are not payable.
Rs. 470 : Pre & post natal charges are not payable.
Rs. 440 : Pre & post natal charges are not payable.
Rs. 400 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 389 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 330 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 300 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 300 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 250 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 250 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 250 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 237 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 200 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 200 : Pre & post natal charges are not payable.
Rs. 193 : Any expenses incurred before 30 days of hospitalization (from date of admission) is not payable..
Rs. 164 : Pre & post natal charges are not payable
These details not comes under my hospitalised date because it only for 7 days. from 21-10-16 to[protected]. so whatever they mentioned above.its do not come under my maternity date. How they say all these things.
Please Sir/Madam i am requesting you to provide me my remaining claim amount. I dont have too much money. I belong to normal family.
So it's a humble request to all of you. Please provide my claim money as soon as possible.
i am staff of IOB regarding my wife M poornima samuel domiciliary treatment you have sent sms ref no MDI3705382 .I have already given all related documents, but sms sent by u that you want more documents.pl mail to me [protected]@gmail.com