Medi Assist India Complaints & Reviews

Dear sir

This is to inform you that as per medi assist tpa an amount of rs. 58, 248/- was released against claim no. 15362435 for the treatment of ms. Neha battash, against bank utr no. Cheque no: [protected], but we confirm that till date we have not recd,. The above amount and we are regularly writing mails to medi assist tpa officials (Delhi office) but till date neither we recd. The said neft amount nor we recd. Any satisfactory...

I am having a mediclaim policy of national insurance co. I had lodged a reimbursement claim for my mediclaim policy. The claim number is 15800215. The claim was for rs. 8593/-. To my surprise, i have received only rs. 6203/-. Almost 30% amount has been deducted. I am very disappointed with this. You are requested to elaborate the amount. Pls do the needful and approve the balance amount as well....

Dear sir

My claim no is 15163313 that is approved by medi assist india on dated 25th september 2017 but till date i have not received the approved amount in my account. I have already contact many time on toll free number and also send more than five times mail to iba care but there is no any need ful action taken by him.

I aslo send mail to provide me reason for delay more than three time but no reply by iba...

Hi my name is Rajit Ram employee ID D0501043 I am working in MTNl I have a claim as my spouse is in hospital max hospital and today is the discharge date, claim no 15841411 Medi Assist send the approval to me final approved amount is INR 65218 and proportionate deduction 47738 Non medical deduction INR- 4002/

Note:- In the max hospital I have taken the general Room as hospital don't have lower than general Ward so why proportionate...

1]claim no[protected]patient name-msk. Ramya-pending since more than 1 month-amount - just rs23763/-i am wondering for this small amount they take more than 1month-wat abt claim for rs3-5lacs-how long they will take-i am wondering-mediassist shud speedup settlement-we are n electronic age-for the last 10 years i have taken new india medical health insurance and shud have atleast rs2lacs towards health insurance and not a single pie i claimed-but...

The above mentioned claims pertains to my DAD an ex-employee from a Govt bank (SBI) he had been claiming the domiciliary expenses as and when incurred.

The subjected claim has been pending for payment for the past 6 moths, i (his son) kiran has been continuously been writing and calling the customer care for the last 6 months about the claim status. every time i mail the mediassist team, they only provide an standard answer...

Policy no. : 310300/48/17/[protected]
Ma id : [protected]
Claim id : 10520159
Patient : achint santosh thakkar
The original claim amount was rs. 31, 700, after two months of long period, a query of missing documents,
And after submission of required documents, after another one month, the claim amount showing as rs. 22, 225=00 instead of 31, 700
And approved amount showing as rs. 18, 700 only.!br...

Maid no: [protected]
Wipro employee id: 304569
Mobile no: [protected]

My insurance claim is on hold for some clarifications. I replied to an email from mediassist team requesting for few details. I was informed that i will be updated on the ticket in 24 hrs. I didn't receive any response till now. Also mediassist customer care exclusive for wipro employees is never reachable as it always says executives are busy...

This is jenson michael holding ma-id [protected] admitted to renai medicity hospital cochin on 4.12.2017 and undergone a surgery on my left hand fractured finger.
Eventhough i was discharged on 5.12.2017 at 1:30 p. M. And submitted all documents for cashless claim it was approved by medi assist only by 8:00 pm. Also the approved amount was only 11, 157 r. S.

Is all your claims under cashless only 50%.?
This...

Totally worst service. No reply given by your ppl even after thousand reminders.

Total details

Ccn# 14840672 under policy# [protected]p[protected]Emp no -110014;emp name - shankaranand)
Cont [protected].

Please look into the matter and solve it.. Even after providing every asked document to u.
After so much follow in application you are showing clim closed status, how on earth thats...

Dear sir
I would like to inform you that my policy number is [protected]p[protected], i have submitted the claim of my dependent (Brother) ronak b mirani on 7/10/2017 & 2/11/2017 ma id [protected], but still claim not paid. Claim is pending for too long.

So kindly request you to look into the matter at your end and try to settle the claim at an earliest.

Looking for your kind cooperation in the matter.br...

Refer with mail trail my documents have already received on 22/11/2017, but still do not any processing by company. Kindly process my claim and revert

Dear team,

The name of my baby is included in the list of dependants with my employer i. E. Idbi bank ltd. And data pertaining to it may be checked / retrieved from my employer. Kindly refer the details mentioned in mail trail along with the prerequisite of addition...

Dear sir/madam,
Please provide the reason for inability to extend cashless facility for claim no.15810708. After providing all relevant documents why cashless facility was denied for this particular case. The case was dragged for three consecutive days which put the patient at the hospital in considerable inconvenience. My father is a senior citizen and he is having cardiac related issues for which the doctors at the hospital has...

Very bad company and service, my claim approved on 19-9 2017 but til date not credited my amount and no one officer resolves my issue and help me, in call center any time all costumer care is coming busy no one times received my call, it is a very very very very very very very very very bad company and poor poor poor poor poor poor poor services.

My suggestion for all never approach this company....

Its been escalating long time but i dont know whats happening with medi assist.
I requested reimbursement for partial payment of my parent - in law claim.
I replied to them regarding there queries and submitted the original documents required, finally they asked to to provide all attested documents from the concerned tpa as it is partial claim, and original settlement letter.

When i checked the tps for attested...

Hi

The mediassist has lost the additional documents (Lab reports and bills) i had submitted to them for claim number (Insurance claim status of wipro emp no 210040 ccn :[protected].

Hospital has rejected the request to give the documents again. Mediassist are not ready to accept this loss of docs.

I dont know how to go ahead with this.

Thanks
Anand...

We, runwal accident clinic, jalna, are empanalled with medi assist insurance tpa pvt. Ltd. Since almost 2 years. All the documents relevant to empanallment including our ecs details and cancelled cheque were forwarded to mediassist before empanallment.
Now this was the first incidence since empanallment, that a cashless admission was done on 06/10/17 and discharged on 11/10/17. All the formalities pertaining to cashless admission,...

Dear sir / mam,

The claim amount mentioned at the time of registration is incorrect. Could you please check the documents provided and update the same? The details are given below

Claim number : [removed]
Employment number : [removed]
Date of admission : 31/10/2017
Reference number : [removed]

Required claim amount : [removed]...

Hi team,

This claim has been settled but rs 332 is not credit in my account. Please check and confirm for the same.

Please find bank statement in which no rs 332 credit details are present.

As per confirmation, this claim has been reimbursement on 03 nov 2017 while no transaction details has been done in my bank account. Please check do the needful.

Medi assist insurance tpa pvt...

I am raising a complaint against mediassist tpa as they are playing games for 3 months now and manipulating the data by rejecting formal claim and raising another one which was already rejected before.

Can i know why opt claim#[protected]For 16800) was changed to hospital reimbursement (For 43624) knowing that it cannot be reimbursed under hospitalization?...