Claimed

Medlife Complaints & Reviews

1
Last updated Apr 6, 2023
Complaints 1554
Resolved
219
Unresolved
1335
Quick Links
Statistics
Share
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Medlife
Customer Service Contacts

Medlife Phone Numbers

Phone
80-25503559
363
192

Medlife Website

Medlife Head Office Address

Room No. 101A, First Floor, Zubaida Complex, Exhibition Road
Patna
Patna District
Bihar
India
800001

Medlife reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
khawaish009
from Panchkula, Haryana
Report
Copy

Not Refunding my amount

Website:www.medlife.com

I got medlife order delievered on 4th feb 2021. But all the items in order are missing, box was empty. I raised a complaint regarding that but everytime i got a same message that refund will be initiated within 24 hours but 10 days have been passed and no refund is initiated and now no reply on mails are coming and no resolution is provided. From last 10 days i am getting a same reply that refund will be initiated within 24 hours. But yesterday...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kezia Nancy
from Chennai, Tamil Nadu
Mar 9, 2021
This thread was updated on Mar 9, 2021
Report
Copy

Medlife order to be cancelled and refunded - Order not delivered for a month

Address:5th & 6th Floor, Vaswani Centropolis, Langford Rd, Akkithimana Halli, Bheemanna Garden, Shanti Nagar, Bangalore, Karnataka, India
Website:www.medlife.com

The issue that I have experienced was: The order was placed on Jan 19th, still hasn't been delivered and the cancellation is pending for two weeks now. The order is neither delivered nor canceled. My money is stuck with them as they refuse to start the refund.

Despite several calls to their customer service people, who were no help, sending the same template email and no resolution....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
fazal abbas
Feb 27, 2021
This thread was updated on Feb 27, 2021
Report
Copy

Order #OR5414ZDC-002A

MetLife is a fraud company ..I have raised complaint on the order delivery day stating that half of the products from my oder were missing but still they haven't resolved my issue .. it's been almost a month now..they repeatedly say that they sent all the items ..so i ask then then who has stolen the items ??? Isn't that your responsibility to investigate on this matter ? How do I know what happened in transit ??what I say is take back the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nageshwar Burman
Report
Copy

Deletion of account

My phone number is registered on medlife. I have repeatedly asked them to delete my account but they don't. Kindly get ny phone number removed from their system....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kiccha1
from Kūkatpalli, Telangana
Report
Copy

Too much calls

Don’t call me there are too much calls coming I am buying medicines wen I require I am ordering medicines through ur app but i[censored] call me so many times daily I will even stop buying medicines from ur app also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish2750
from Bengaluru, Karnataka
Report
Copy

OR0772OIB-003A:- Refund not received

Website:medlife.com

Hi Team,

My ordere gas been cancelled since they medlife was unable to deliver the medicines and we raised a refund around 45 days back till now we didn't get any refund.We have been calling customer care every week and we are hearing same dialogue that you will receive in 48 hours and dropping mails and same dialogue from them as well that wait for 24 hours.We have even contacted my bank to check if there is any issue and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viphul Shah
from Bengaluru, Karnataka
Report
Copy

Order - OR7901EUA-014A

This is w.r.t to my order OR7901EUA-014A with the order placement date as of 31st Jan to be delivered at Mandvi Gujarat.

Although I have made full online payment the delivery partner - Delhivery denied giving the order stating it is COD.

I'm hereby attaching the medlife app screenshot and the Gpay screenshot for your reference.

In addition the Delhivery Partner has shared the parcel on which states...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachi Van Gupta
from Gurgaon, Haryana
Report
Copy

#OR0039LE-001A not delivering the order since last 2 days

This has happened last time also. I want to file a legal case against Medlife for giving me mental stress. Please provide me details for next step in this.

They are unable to deliver DABUR HONITUS HONEY ORANGE COUGH DROPS JAR 300.
why did they take the order for this, if item is not in their stock.
They amended my order with out consulting it with me.
They are unable to give me tracking number.
They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul77777
from Bhayandar, Maharashtra
Report
Copy

Spam messages

They are sending me unwanted messages everyday. i have complained even after that. Daily they are disturbing me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zedkar
from Navsari, Gujarat
Report
Copy

Unethical behavior

Address:5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

I have complained to their customer (un)care number three times - to stop sending me sms. Everyday they keep sending one or two sms.
I went to their website to unsubscribe or remove my number - but they have not provided that option. This is a clear violation of individual cyber rights, but they don't care......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrRamky
from Bengaluru, Karnataka
May 5, 2021
This thread was updated on May 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount regarding

Address:Bengaluru, karnataka

#OR1678JVB-004A, Firstly the order which was received by me has Hairbless tablets 3strips. Among which 2 strips were damaged and i can see the tabs coming out. So I raised the request of returning them after sending mail to customer care. Customer care had responded after seeing the images which i had sent. medicines were picked up on 20th jan 2021. but I didn’t received amount back to my card till now. I called customer care many numbers...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
Chandrakant Barde
from Mumbai, Maharashtra
Report
Copy

Refund of order no #OR3672UYA-004A because of not receiving all medicines

Address:Nashik

Dear Sir/ Madam, On behalf of Tukaram Purkar (Patient name), I had order medicines from medlife app using order #OR3672UYA-004A on 16th Jan 2021 having details as follows..tems Ordered (8)DEPLATT CV 10 MG CAPSULE 10 * 3
₹ 170.15Saved: ₹ 42.55

GEMINOR M 2/500 MG TABLET 15 *2
₹ 225.26Saved: ₹ 56.32
OLMO H 40 MG TABLET 10 * 1
₹ 140.00Saved: ₹ 60.00
OLMO H 40 MG...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hashik Mohammed
Report
Copy

SMS spamming

I am receiving multiple sms from different numbers from medlife and spaming my inbox....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ar Aditi Vijay Patil
from Mumbai, Maharashtra
Report
Copy

Random calls

I have already told your customer service peeps to stop calling me again and again for no reason. You guys keep on disturbing your customers by unnecessarily calling them 3to4 times a day. Plz do stop this type of random stalking. It’s a shame on you Medlife....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAM AWADH8953
Report
Copy

SMS advertising

My email is [protected]@gmail.com. medlife send very sms on my mobile number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am receiving up to 5 spam calls and many spam SMS from Medlife every day. It is causing disruptions to my day-to-day activities. I can't find an option to opt-out of promotions and don't have an option to delete my account as well. I want to delete my Medlife account, please help me with it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
c.gupta
Report
Copy

Getting 4-5 Calls Everyday

Kindly help me and notify medlife to delete my account permanently. It's so irritating. I ordered once and didn't get invoice as well. I complained so many times and sent 6 emails as well. So, I stopped ordering from there.

Now I want to delete my account permanently. I do not want to receive any calls or SMS from them. Else I'll have to file a legal complaint....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanshusri
Report
Copy

Regarding DND services

We are getting too many messages and calls from the med life and I have complained him many times now we are getting very frustrated and irritated by repeatedly calling and messages please note down my number [protected] and [protected] kindly please do something and notify them to remove the number of all we are very frustrated with them. We are getting calls since last three months and there is no such option to unsubscribe or remove this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abid Ginwala
from Mumbai, Maharashtra
Report
Copy

Unending Spam 3 to 4 calls daily

From past saveral months I am getting calls from medlifd customer care to sell their products.I told them everyday not to call me.I dont want to purchase the product.still they are calling me everyday.I am highly getting troubled frim medlife....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Medlife calls me everyday for multiple times. They also keep on sending messages. I want that medlife stops this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy