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Medlife Complaints & Reviews

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Updated: Apr 6, 2023

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So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝

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Order Invoice not available for my Orders not Resolved

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want to delete my account permanently

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Refund of order number - OR5397XPC-001A

Delivery getting delayed

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Website: www.medlife.com

I got medlife order delievered on 4th feb 2021. But all the items in order are missing, box was empty. I raised a complaint regarding that but everytime i got a same message that refund will be initiated within 24 hours but 10 days have been passed and no refund is initiated and now no reply on mails are coming and no resolution is provided. From last 10 days i am getting a same reply that refund will be initiated within 24 hours. But yesterday...

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Rd, Akkithimana Halli, Bheemanna Garden, Shanti Nagar, Bangalore, Karnataka, India

Website: www.medlife.com

The issue that I have experienced was: The order was placed on Jan 19th, still hasn't been delivered and the cancellation is pending for two weeks now. The order is neither delivered nor canceled. My money is stuck with them as they refuse to start the refund.

Despite several calls to their customer service people, who were no help, sending the same template email and no resolution....

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MetLife is a fraud company ..I have raised complaint on the order delivery day stating that half of the products from my oder were missing but still they haven't resolved my issue .. it's been almost a month now..they repeatedly say that they sent all the items ..so i ask then then who has stolen the items ??? Isn't that your responsibility to investigate on this matter ? How do I know what happened in transit ??what I say is take back the...

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My phone number is registered on medlife. I have repeatedly asked them to delete my account but they don't. Kindly get ny phone number removed from their system....

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Don’t call me there are too much calls coming I am buying medicines wen I require I am ordering medicines through ur app but i[censored] call me so many times daily I will even stop buying medicines from ur app also....

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Website: medlife.com

Hi Team,

My ordere gas been cancelled since they medlife was unable to deliver the medicines and we raised a refund around 45 days back till now we didn't get any refund.We have been calling customer care every week and we are hearing same dialogue that you will receive in 48 hours and dropping mails and same dialogue from them as well that wait for 24 hours.We have even contacted my bank to check if there is any issue and...

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This is w.r.t to my order OR7901EUA-014A with the order placement date as of 31st Jan to be delivered at Mandvi Gujarat.

Although I have made full online payment the delivery partner - Delhivery denied giving the order stating it is COD.

I'm hereby attaching the medlife app screenshot and the Gpay screenshot for your reference.

In addition the Delhivery Partner has shared the parcel on which states...

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This has happened last time also. I want to file a legal case against Medlife for giving me mental stress. Please provide me details for next step in this.

They are unable to deliver DABUR HONITUS HONEY ORANGE COUGH DROPS JAR 300.
why did they take the order for this, if item is not in their stock.
They amended my order with out consulting it with me.
They are unable to give me tracking number.
They...

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They are sending me unwanted messages everyday. i have complained even after that. Daily they are disturbing me...

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

I have complained to their customer (un)care number three times - to stop sending me sms. Everyday they keep sending one or two sms.
I went to their website to unsubscribe or remove my number - but they have not provided that option. This is a clear violation of individual cyber rights, but they don't care......

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Address: Bengaluru, karnataka

#OR1678JVB-004A, Firstly the order which was received by me has Hairbless tablets 3strips. Among which 2 strips were damaged and i can see the tabs coming out. So I raised the request of returning them after sending mail to customer care. Customer care had responded after seeing the images which i had sent. medicines were picked up on 20th jan 2021. but I didn’t received amount back to my card till now. I called customer care many numbers...

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Address: Nashik

Dear Sir/ Madam, On behalf of Tukaram Purkar (Patient name), I had order medicines from medlife app using order #OR3672UYA-004A on 16th Jan 2021 having details as follows..tems Ordered (8)DEPLATT CV 10 MG CAPSULE 10 * 3
₹ 170.15Saved: ₹ 42.55

GEMINOR M 2/500 MG TABLET 15 *2
₹ 225.26Saved: ₹ 56.32
OLMO H 40 MG TABLET 10 * 1
₹ 140.00Saved: ₹ 60.00
OLMO H 40 MG...

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I am receiving multiple sms from different numbers from medlife and spaming my inbox....

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I have already told your customer service peeps to stop calling me again and again for no reason. You guys keep on disturbing your customers by unnecessarily calling them 3to4 times a day. Plz do stop this type of random stalking. It’s a shame on you Medlife....

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My email is [protected]@gmail.com. medlife send very sms on my mobile number....

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I am receiving up to 5 spam calls and many spam SMS from Medlife every day. It is causing disruptions to my day-to-day activities. I can't find an option to opt-out of promotions and don't have an option to delete my account as well. I want to delete my Medlife account, please help me with it....

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Kindly help me and notify medlife to delete my account permanently. It's so irritating. I ordered once and didn't get invoice as well. I complained so many times and sent 6 emails as well. So, I stopped ordering from there.

Now I want to delete my account permanently. I do not want to receive any calls or SMS from them. Else I'll have to file a legal complaint....

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We are getting too many messages and calls from the med life and I have complained him many times now we are getting very frustrated and irritated by repeatedly calling and messages please note down my number [protected] and [protected] kindly please do something and notify them to remove the number of all we are very frustrated with them. We are getting calls since last three months and there is no such option to unsubscribe or remove this...

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From past saveral months I am getting calls from medlifd customer care to sell their products.I told them everyday not to call me.I dont want to purchase the product.still they are calling me everyday.I am highly getting troubled frim medlife....

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Medlife calls me everyday for multiple times. They also keep on sending messages. I want that medlife stops this....

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