Medlife Complaints & Reviews

Medlife delivery executive show too much attitude as if he is boss of the company. Also, they do not mention on there website that they do not deliver order to your location but at the time of delivery the executive will call 2-3 km away for pick-up. When you complaint them they will argue with you. It is fine if you are not delivering certain location but you should restrict such type of order from your website. You are allowing ordering from your website and later on cancelling them and holding customer money for few days.

I am an existing customer of medlife. But medlife continuously is disturbing me by unnecessary calls and messages in my register number. Inspite of informing them, they are not taking any step to stop this.

Or2527qnb-004a

Thu, sep 10

Utpala das

In this order i received two damaged and used medicine. I issued refund request but they denied to refund medicine.

I want delete my medlife account permanently but there no any option of deleting account in medlife page or app. Irecive 5.10 promotional calls and ads text meesage from medlifeand it irritating. Please do some thing needful as early as possible. My mob account number.[protected]

Order number is or0893yvb-004a. I ordered several medincine from medlife on 21st of august.in the same order i received three wrong items. One is trichoz oil-1 number and another one is tricomax shampoo - 2 numbers totally three items. I asked for the return of the items because it was not the correct items. On 1st of september ecom courier came for the pickup and in the pickup sheet o found out the description of the items was wrongly mentioned.in...

On 21st of August i ordered 6 strips of tricomax tablet. When i received the package i found that only 5 strip of tricomax tablets was only there. One strip of tricomax tablet was missing so i immediately contacted the medlife customer service and i informed the missing tablet. They told me that they will verify with the warehouse and refund my money back. After that i contacted medlife customer service more than 20 times regarding the missing tablet. Till now i have not received any replacement or refund for the missing strip of tablet which was 148. I feel frustrated and exhausted for the past two week during my experience with the medlife customer service. Please help me to get my refund amount 148 from medlife. The order number is OR0893YVB-004A

Hello team,

My mother is not feeling well and i have ordered oximeter through medlife online on mon, 17th aug 2020 and i received a damaged oximeter and we cannot keep the finger in it as the inside rubber slap is blocking so i have requested for a return and no one has come for pick up, but in the website it was saying refund completed and refunded. I have been calling chandrapal [protected] he is not lifting the phone. On...

I returned my order on july.. And still waiting ti get refund..

Literally sucking service that i received so far..

No one has good sense at least..

Olways replies about a different order and dunno how to research an issue too..

Order snapshot attached
Why my medicines have been delayed depsite explaining urgency 3 times by calling.

This happens every time. Should i order from other apps as they deliver next day?

I think no one bothers for customers at medlife. I will never be ordering from medlife i think if this is the scenario.

Want my medicines today urgently.

Contact number - [protected]

I ordered medicine from medlife with order id or7104nxb-001a
But they send me completely wrong medicine

I raise a complain for return on 28th aug 2020, but till date (9th september), i did not got any response from medlife
When try to call customer care number they block my number now i am not able to call them

It seems Medlife provides training of abuses to its delivery boy rather than etiquette. Never buy from Medlife, better go for Pharmeasy or others. Medlife's employees are sheer irresponsible and do not act on the complaint even after 2 months. They don't believe in customer respect, just doing business by providing discounts.

Shame on Medlife!

Order no #OR0949CAC-001A

Sir/Madam maine Honeywell Ka mask order kiya tha Medlife se or mujhe jo product delivery hua hai wo local product hai bina koi MRP bina Brand Name etc. So kindly Solve my issue and send original product.

This is a serious complaint against Medlife International Pvt. Ltd., operating with the official website https://www.medlife.com & the official android application by the name of Medlife - India's largest E-Health Platform developed by Medlife Wellness Retail Pvt. Ltd.
I, Arpan Ghosh, S/O Debabrata Ghosh, of 6/4 D. A. Chowdhury Road, Budge Budge, 24PGS(S), Kolkata-700137, hereby inform you that I have been exploited financially and...

I placed an order from #or2863eua-001a to #or2863eua-014a.

Some of the orders i paid thru online. Here are the details
#or2863eua-001a - ₹539.39, or2863eua-002a - 1192.36, #or2863eua-006a ₹1087.50, #or2863eua-008a ₹1087.50, #or2863eua-009a ₹1087.50,
#or2863eua-012a ₹1087.50, #or2863eua-013a ₹1087.50, #or2863eua-014a ₹1160.00

These are the order number and respective amounts paid...

Order id: or0708ara-006a placed an order paid amount is 2342.6 via sbi debit card but due to shortage of escor z, rest amount 304.3 amount is credit to my medlife wallet not in source payment. These is the first mistake you guys have made.

Then again i placed an order escor z by using my medlife wallet. But at the time of delivery.. Delivery boy asked me to pay for this purchase wch i already paid by using my medlife wallet. And my wallet balance was 0. Then i refuse to take to medicine from the delivery boy and on the same day i raised this concern with you.

On the another day, you guys hv confirmed that there is the error made from ur end.. And your team has agreed to refund my amount.. Still i didn't get. And you are confirming me already that you already refund to source paytm wch i never used while purchase.

Date of incident - 08 sept 2020
Order no - #or3980xxb-001a

This is in regards to order no. #or3980xxb-001a which was delivered today 8 days after placing order and constant chasing up and mails to customer care. Today when the person arrived the payment was made by me in full and medicines taken, however now, there are medicines missing from the box delivered which when flagged to the delivery person, mentioned that...

When someone orders medicines, the response and the follow up and delivery commitments are supposed to be dealt with a little more involvement and care, because its related to patients and some medical emergencies for people staying in towns and medicines are not avilable to buy from stores

And you should deal with reliable delivery partners
Ordered on 1st sep- you have given 3rd sep as delivery date ( covid conditions...

Hello. With utmost grief and mental harassment, I am bound to pen this one down. On 30-th Aug, 20 I placed an Prepaid order on Medlife with it being due for delivery by 5 sep. Going forward, on 3rd Sep, I get a call from the delivery associate seeking money claiming it to be a COD.
Post retaliation, the delivery associate resorted to absolute profanity and abuses on me saying that it will not be delivered come what may. After few hours, all I see is the order status stating thats its delivered.

Despite of raising the complaint, I was assured orally that within 48 hours they will ensure that delivery is done but its more than 48 hours and I still don't have any clues where exactly is the medicine.
Even the customer service is seemingly bogus and spurious which is highly unresponsive.

They call me ivr call and said if order placed a previous order they will give me 25% discount. But when I received the medicine I saw the billing details they give me 15% discount. It is a clear case of Fraud.
As I decided I don't placed any order in Medlife in future and I also tell my relatives and in my circle pls boycott Medlife. I hope this will tech some lessons to Medlife.

It's too annoying and disturbing to get too many calls which i didn't subscribe for.
Please stop this.