Medlife Complaints & Reviews

This is regarding the order placed on 4th april order no: or8538ik-010a and or8538ik-011a for rs.1799 through my sbi account (To address: reliance greens, jamnagar-361142).
On 8th april only one item - rozucor asp 75mg (30 tablets) were provided.
Till date i haven't received the rest of the tablets ordered. I have not received any refund of the rest of the amount[protected].53= rs. 1616.47).

My order or8538ik-010a...

I order five medicines from medlife app.but l cancelled before delivery.but l already paid by debit card.the amount is1667.44.transaction ID OR9726PKB - 1A_2_C.please return the money to my bank account as early as possible.l need the money most.l have an urgency.please take some initiative.thank you....

Dear customer care
Till how long you will fool customers with your fake commitments and lame excuses. I order the urgent medicine (Wide order no - or0965ru-002a)â from your website after checking the delivery time which was showing 48 hours after order but after placing order on 1st may, i got the message to deliver the medicines by 3rd may.
All of sudden on 3rd may i got the message that i will get the medicines...

I ordered from medlife for n95 mask, the order was delivered in a day, after sanitizing the packet, it opened then there are broken sealedbox with mask inside it, i saw that it was not n-95. Neither is there a honey ball in it, and the mask size are so big that even the normal person's face is covered, if it is covered by it, then the whole head can be covered. Somebody will definately tamper with mask and changed real mask. I immediately...

My order id is or7870pjb-002a.
I have ordered 3 medicines with amount of rs333.01, and also made the online payment of it but when the delivery boy gave the packet to me.
There is only 2 medicines with invoice attached of rs204.01.
So where is my extra balance of rs129.00 that i have paid.
I have also attaching invoice as well as payment receipt copy....

Had placed an order for medicines worth rs. 503 on 22nd april 2020 and paid through paytm ref: [protected]

On 27th april 202 i got a message of cancellation of order due to unavailability of medicines.

I received a sms saying for refund. (Sms attached below)

Dear customer, a refund of rs 503.27 for your order or6341kib-002a has been initiated. The amount will be credited to your payment source...

I have ordered medicines from medlife order id or5162nya-004a.
I have been trying to reach customer care since a month but no one responded. The order i received contains missing medicines.
My accepted ordered contained following items-
Ecospirin 75- 70 tab
Ismo 20 - 60 tab
Wysolone 10 mg - 75 tab
Wysolone 5 mg - 75 tab

For above order payment of rs313 was made before delivery. br...

I had made a payment of rs. 1611.94 on 4th march '20 for medicines. The app showed failed transaction, but the amount got debited from my account. I raised the issue with customer care of medlife express they told me to wait.in the mean time delivery of the medicines was done and i was told to pay again the amount o 1611.94 rs. I approached the bank and they told that the amount has been credited to medlife express e-commerce website. I have...

Order 0300KEB-006A
Had ordered 3 items for 242 Rs.

Your payment of Rs 242.15 has been successfully made for Medlife order . To download the app, please use this

Now only 1 item is showing for 42 rs...where is the refund for other 2 items??
Delivery date crossed 3 days back.
Cheating customers from medlife !!...

Ordered some medicine in medlife on April24. I cancelled my order on April 30 due to delay in delivery. Medlife promised for refund but it's not yet received. My order details are as follow.

Rs 367.68 for my Order OR8201KEB-001A. transaction ID OR8201KEB-001A_2_C for any queries.Hope you would solve this issue soon....

Hi i am baijayanti mala sahoo mob-[protected]..oredered some medicine on 18th april..order id-OR3597RJB-001A..But it was cancelled from your side after somr days..but till now i donot got my refund.....

I have ordered veet full body waxing kit for dry skin - 20 strips (2packs) from "medlife" app on 29th april, 2020 and then only i have cancelled my order.
My order id - or8515hkb-002a & or8515hkb-003a
My transaction id - or8515hkb-002a_2_c & or8515hkb-003a_1_c
But till now i have not got the refund. Although i got the message that they have initiated the refund. The customer care number is not working and i have also...

I ordered from medlife app on 22nd april 2020 for my parents who are suffering from high diabetes, high blood pressure etc with advance payment option, and expected delivery shown was 23 april 2020.
@medlifecare

I already paid for this order amount rs. 3557/- via icici banking after applying icici coupon on your app and it shows expected delivery date is 23rd april 2020.

Order id : or9668dp-004abr...

I have ordered medicine of rs 5069 to medlife. I received medicine on 27th march 2020 by order number or2766csa-011a. They have modified my order and supplied me medicine of amt rs 1759.00 only. I am asking again and again to refund my balance amount, but they are not refunding my balance amount. Call centre person is saying that they had already refund my balance amount, but i have not got single penny in my account. I had even emailed my...

Ordered baby food on 28th march 2020 and made online payment of rupees 5720, got confirmation that it will be delivered on 3rd of april 2020, but then there was no mail no msgs from medlife regarding the delivery, i was waiting for the product till 11th of april and then i finally cancelled the product as my money was stuck since then there is no mail no msg regarding refund. Seems like they are not bothered about it. Order details,
Order...

Order placed for supply of 4 types of medicines on 8Apr2020.Customer executive of MEDLIFE called on phone and confirmed the order then raised invoice for ₹1000.88 and solicited payment online.Accordingly exact payment made to wallet as no intention to purchase further.But without any prior intimation only 2typrs of medicines were supplied and silent about balance amount paid.After reminding them several times the amount transferred to wallet...

The company has the weakest and un acceptable return polices, i have been calling them for the refund of my medicines since one month and everytime either they cancel my call or say that they have forwarded the complaint. All i get a call from this company is to set an order but these irresponsible people dont have time to look at the issues their customers face. The refund amount stands at 3500 rupees and these irresponsible people cancel...

OR8320EUA-003A order 11/4/20.

Amount is not refunded followed by so many email / call to customer care concern.

As I am patient suffering from high BP & Cholesterol.This company has blocked my amount & my life saving medicine.
I am directly blaming MEDLIFE for all issue related to health....

I have ordered medicine through medlife...still not getting the refund.Epg txn Id 26052276.please kindly credit the amount...

Medlife is totally careless about customer service. Medlife do not deliver products in given time.. Even in lockdown it is been 6 days they haven't delivered product. On 26th april i hot a text that product will be delivered to you be ready to recieve it.. They still did not sent it to me. I sent few mails but still they gave no replies.. Medlife should not be trusted....