Medlife Complaints & Reviews

I ordered a medicine hair 4 u f 5% solution on friday order no. Is or7998qb-001a. On saturday i had paid for it bt after some time i got a message that your order is cancelled without giving any reason and when i saw my status i show that it's mentioned here is payment refunded but i didn't get any amount.

Dear sir / madam,

I am writing to you to raise an issue about: healthcare products

The issue that i have experienced was: order id or3750bnb-001a, we received a completely tampered product with package stapled underneath. And the outer covering was a box and the seal was tampered and placed at a different angle.

It occurred on: 28/06/2020

Either return it or replace it. And it's highly disgusting and unprofessional of them.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Sir i order medicine for my patient. But after that patient got another problem so i want to return the product. I raised refund query and it was showing that it will be pick up on 1 jul 20. Now it is 14 jul 20 and noone contact me and did not get refund. Pls help

Dear sir,
Ive so many received messages in my new mobile number, i dont have required medicines right now, if have ill surely inform you,

So kindly delete/remove my account

I had made online payment on 29-06-20 for lab test to be done on 30-06-20. Booking id provided was 5446806. Time allotted was 9am to 10 am. Received call from technician he can visit only at 11.30 am on the day of test. So test was cancelled but till today refund has not been processed. Customer care is not able to provide satisfactory answer. Neither anyone senior is ready to speak. They are just holding the amount in these days of crisis. It is unfair business practice and cheating with the customer. Strong action should be taken against the company. They are even not replying to the mails send to them.

I want to delete my medlife account. They call more than thrice a day and it's too irritating. There is no option of delete account.

I had done 3 tests from medlife but received reports of ony 2 tests. I need the remaining report urgently but they don't have any positive response. They are somehow ignoring the entire matter and telling me to wait though it has been more than 48 hours. I don't know what is this. As per their terms and conditions, if they somehow misplace the sample, they are liable to collect fresh sample free of cost. But they are completely ignoring the entire matter. Please help.

The most emergency service in human race is medicines. Just think if that emergency service delayed what will happens?
So take proper action on medicines delivery apps to schedule delivery date as perfect as 100% so that according to that delivery date a person will order but these sellers are delaying a medicines as i have already mentioned many times as i need that medicines to be delivered as scheduled time

Medicine was purchased on the app on 2nd May and returned on 4th May 2020 - and once the return was made the Medlife app shows the confirmation that the package was picked up - a copy of this is attached

Since then I have been following up with Medlife and they are saying that the case is still in the investigation and are asking me to produce proof of return. Notably, the proof of return is already sent to them from their own App - but they are not accepting this and are asking for a physical document proof - this is absolutely shocking and disgusting.

The amount paid is INR 3995, and this is not small money - on the other hand, the delivery boys are calling and making ruckus discussions and use abusive language, trying to threaten me.

After complaining more than 10 times in emails and repeated calls, still medlife is intentionally spamming my phone number with sms everyday from different sms numbers.

I have all the proofs against medlife.
Including call recordings, spam sms, emails and everything.

I have complained so many times amd everytime they said that sms will be stopped after 48 hours.

It has been more than 60 days but they are still sending promotional sms on my number.

I am very much frustrated.
I have told them also to delete my account but they said they will not, i have also recorded the call where they said so.

For a normal consumer i am very much frustrated about medlife.
I have told all my friends and family members to never use medlife and i will also make sure in social media also everybody knows how medlife spam their customers phone number with repeated sms and how after complaining so many times they are not unsubscribing my phone number intentionally to harras me.

Please do take action against medlife, like me many many common people are suffering from such a shameless company.

I had a confirmation for pick up for tests today. But the lab person did not come.
I and my mom had fasted for 12 hours only to see the medlife people not come.
Unsatisfied unhappy.
Order id's 5503014
5503054.

This website cannot be trusted.

I paid rs919.18p through online fo order id:or4742rs-002a. But you did not supplied one item atenolol50 & instead of becosule z you supplied becosule. Billing amount : rs828.06p. So please send refund rs91.12p at an earlier date.

They are calling every day and irritating me with their irrelevance calls. How can a company cause this much nuisance and how can even people in that company agree to disturbing 1000s of people.

My order no. Or3561hlb-002a
Return requested on june12, 2020
No return and refund initiated till date.

I had ordered for osmega 500mg capsule 30units in quantity, but received osmega 300mg of 30units. After that i raised a return request on 12jun2020.
Here return period of a month is going to complete but medlife apathy can be clearly seen.

Very disappointing.

Despite repeated reminders.
I am suffering from immense mental agony and cash shortage, in this lockdown period.

Medlife intension is not good

I'm getting daily calls to order medicine from medlife.com inspite of me telling them please don't call the harassment continues daily for last 8-10 days i have also sent mail to their customer care and they have replied that it will be actioned in 48 hrs, still daily I'm getting calls and every time the person says they will update in their record but nothing happens, my no is already in dnd list since feb 2020 still I'm getting calls and inspite of raising this issue on mail the harassment continues
Pls take strict action against Medlife.com they should be penalised for this

My order id no. Or7722toa-002a, name. Jimmy chandy, phone. [protected]
Serial no. Of invoice. Blr17/2021/50300, dt. Of invoice 12.06.2020
Item no.1 glimp m 2/500, mg tablet - 210 nos, amount 2408.62,
Item no.3 zarbose m 0.3 mg tablet -170 nos, amount 1664.11,

My order was gluconorm g2 210nos
Volibo 0.3 170 nos,
My doctor not advise your supplied medicine and wrong medicine, if you have my ordered medicine gluconorm and volibo 0.3 please supply again

I want to delete my medlife account permanently since they send a hundreds of messages everyday about offers and stuffs and it's so irritating but there isn't any option in app or website so please delete it immediately i just can't deal with them it is very frustrating to receive their messages every seconds every single day so please consider my complaint please

I ordered medicine and cancelled for delay so i expected refund of my money for 7 days but still they are saying that will refund after 14 days. Everytime they are taking their own decisions to refund my money in this crises.

I ordered a medicine online in a period of lockdown due to covid-19. Company has received my ordered give order id:- or317khb-002a dated 28/03/2020 and company requested for online payment so i made payment of amount rs 919.88 through my credit card online (Statement attached) and received a confirmation mesg from medlife about my successfully payment, after that my order is vanished from app and no any information given by med life i m trying so many times but no any positive response given by medlife. I raise my voice through email and whatsapp with all the details than also medlife is not responded. I feel like a cheated that’s why i m filing a complaint. For evidence i m attached copy of cerdit card statement though which amount is paid to medlife also email screenshot of payment successful message. And a copy from where i compliant to medlife and whatsapp mesg as suggested by call center executive to file compliant through whatsapp there is no any single reply received from medlife. Please want my money back which i paid to medlife.
Thank you
Vikas singh bhadouriya
[protected]

I have placed an order (Or8617rnb-002a) it got cancelled due to lack of stock and i dint get refund.