Medlife Complaints & Reviews

I booked doctors consultancy for my mother 15 days back. I paid rs 299 online.
They called my and fixed time between 10 to11 am. Next day. I waited daily for 3 days. No one called. 4th day i called and cancelled booking.
Since then i called 5 times for my refund.
Every time they told me that your case is in open condition.
Now even they are disconnecting calls from my #.
I suggest such companies shall be...

I have been noticing for a long time that the online medicine aggregator - medlife has been behaving in the most irresponsible manner with respect to medicine supplies. They do it only for the sake of money without caring for the sensitivity of the nature of business.

This is their mode of functioning.
1. To catch the customer they take all the items under a single order, without confirming the price or the stock. The...

I have ordered 2 units of medicines worth rs. 715.52 from medlife vide my order number or3819qca-003a on 17.03.2020. I have received my order on 19.03.20.
Immediately on receipt of the same, i have opened the box and found that
Out of 2 units inside the box, one was having no seal at all and found the medicine was tampered with. I have immediately called up the delivery man on phone, as it was only within 1-2 minutes after he...

On 14.05.2020 i bought the medicine from medlife app, i had to cancel my order due to non-availability of medicine on 15.05.2020, but the refund of the canceled order number or4761nlb-003a has not been done yet....

I had put rs 1000 in medlife wallet so that i can buy medicines from medlife. I have been placing orders for syzygium jambolanum for my diabeteswhich is a homeopathtic medicine since april 11 as it is essential commodity. This medicine is very important for me due to which my diabetes is in control. Medicines were available when placed the order and it showed me the delivery date. But after delivery date i come to know my items have been...

Hi, My first experience was very horrible because I was able to find out after the third call - I will not get a refund. Either give me a refund or arrange another process. Please help me, Admittedly I couldn't complete the right effort. OK
So why was my goods taken away without informing me, isn't it called theft?...

Order no- OR2416SYA-018A
my order was cancelled by medlife, but i didn't receive refund, already more than 5 days passed away. i have also sent 4-5 mails to [protected]@medlife.com...

I have made an order on your app, order id-or4325dib-002a, for 16 tablets of voritrol 200 mg of rs.7521.55. I have cancelled the order on 1st april 2020 as it was getting delayed in delivery. We have not received the refund of the amount till now. Kindly look into the matter at the earliest as it has been 1 month and we have not yet received the refund.

Thank you...

This is to bring to everybody's notice how Medlife is cheating innocent customers in the garb of "Largest E-Health Platform".

1. Living in Hyderabad, I have access to my preferred pharmacy chain - MedPlus who offer a flat 20% discount on prescription medicines.

2. I was given a lucrative 30% discount offer via ICICI bank and decided to try out Medlife and place a high value order worth Rs.6000+ for my mother...

Dear Team,

I, Mujtaba Ahmed, would like to inform you that I placed an order on Medlife in the month of April 2020 and received the Glucometer accucheck on 3rd April, applied for return of the item on 4th April 2020 and till date medlife people are making the customers fool in the name of lockdown. I applied for refund because the items are expired already. I made 11 calls to Medlife and everyone says different story such...

Order# or4934ljb-001a i have ordered a sugar testing kit. I received it but the packaging as well as inside medlife box seal was also broken and taped with brown taping. Sugar test kit was missing in that box, only testing stripes and lotion was in the box.
Please take back those testing stripes and lotion and process the full refund otherwise send me the testing kit too as soon as possible.
This is really very upsetting and...

My name is pushkar varshney i live in sasni dist hathras pincode is 204216. I gave an online medicine order from "medlife" on 4 april2020. I got this order on 16april2020 after open seal i got one wrong medicine (Nurokind gold rf in place of nurokind plus rf). L complaint to company many times same day and after 16april they told that return would be within 5days there after refund of₹243.26. Neither return order nor refund money yet. Kindly...

I gave an order of medicine cost 298. They canceled it after two days and now 6 days gone till I didn't get my refund...

Dishay has placed order ref.: or0068yeb-005a on 04-may-2020 with a value rs. 441.5 confirming delivery on 7-may-2020.
Medlife has sent text message on 04-may-2020 to pay full amount affecting supply as promised and money paid accordingly by freecharge..
Till date medicine is not delivered and unable to reach over phone as medlife is disconnecting and not replying.
It is not clear when medicines will be supplied...br...

I ordered medicines from medlife on tuesday april 28th. After a few days i got a message stating that i would have to pay the money online to avoid contact with the delivery person. So i paid it through paytm. But when the medicines arrived the delivery person said that it was cash on delivery and i would have to pay i order to recieve the medicines. He didn’t give the medicines. I tried calling medlife but they always say that they are...

Sir, i have placed an order on 6th april, order no - or7214yx-010a. But unfortunately i have made online payment 2 times for the same order of rs 998.63. For your reference i have attached my bank statement of 6th april which shows 2 times payment done. So i request you to please refund me rs of 998.63 + rs 998.63 = rs 1997.26. I have received the order with cash on delivery.
I have got refund of rs 998.63 only. As i have mentioned...

I ordered my medicines from Medlife Application but I found that one medicine was delivered incorrectly. So, I initiated for return and I got no response from the customer care. My order ID is OR1383BKB-002A and Serial No. of the invoice is GGM01/2021/6701. Date of invoice 28/04/2020. The delivery Partner is SHADOWFAX. And I paid Rs.501.48....

I had booked a sanitizer cost rs. 200/- & paid by me in advance through netbanking. But after 5 days the order was cancelled and new order was created. The same order also cancelled by the company itself. After lodging a complaint on customer care the amount is not refunded and informed that due to technical issue the amount could not be processed. The customer care also could not provide the exact date or time for resolution of complaint....

Jaysree dan has placed order ref.: or7837kma-003a on 29-april-2020 with a value rs. 567.11 confirming delivery on 5-may-2020.
Medlife has sent text message on 2-may-2020 to pay full amount affecting supply as promised and money paid accordingly by phonepe.
Till date medicine is not delivered and unable to reach over phone as medlife is disconnecting and not replying.
It is not clear when medicines will be supplied...br...

Medlife has accepted medicines 4 items ref.: or7837kma-003a on tuesday 28/4//20 at total price of rs. 567.11
Medlife confirm in text message to pay on 2/5/20, - total amount rs 567.11 to make delivery of medicines on 5/5/20.
After receiving money through phonepe, medlife has neither delivered medicines nor confirming delivery.
Unable to reach over phone and no response from medlife even after sending text message, e-mail......