Medlife Complaints & Reviews

1-very bad customer service...
2-refund notyet processed..
3-availability of medicines very few
4-wrong item shipment
5-irresponsible staffs

I ordered 7 item for and only 2 were shipped and that too wrong one so i got disappointed and cancelled the order. I will recommend medlife yo anyone and also i will not using it again.

My order number or7790kjb-004a
Ordered on 15th april...

Hmne 7 medicin order kiya or online payment kr diya. jinme se sabhi dawae ap k pas mojud nhi thi jiske wajah se let bhi hua 2 remove or 3 dwae cancil hone k bad, 2 dwae hame bheji gai. or hame btaya gya ki ap ka order deliverd hote hi aapka bacha hua amount refund ho jaega. order[protected] ko deliverd hua. Or paisa abhi tak refund nhi hua
Order ID: OR8519BIB-003A...

I had paid 2270.70 against order or0524a-003a. Order has been accepted successfully and reviesed at some time due to medicines not able, only one item has which value is 50 rs and order value alter which showing now 50 rs.

One item of 50 rs i had received against the order or0524a-003a. Against cancelled item by medlife no money return till date, also no information about the return moneny is shared by me till date.
br...

Hi,

I have given an order for medicines vide order no.-or0911qjb-001a. It has 4 products,
Telnimac m — 100 quantity,
Thyrox 25 — 1 quantity
Triolmesar — 100 quantity,
Volibo m 0.2 — 100 quantity

But when i opened the consignment, even though rest products were okay, there were only 80 quantities of volibo m 0.2.20 tablets were missing.

I need these 20 tablets...

My order with the order id or7053awa-002a was cancelled by the company due to unavailability of products. I had ordered it on 29 march 2020, now, it's been 20 days and there is still no sign of any refund. I have emailed on the email id provided on the website but there were no replies and the customer care number provided on the site does not work. I have no clue how to get the matter resolved....

Dear sir/ma'am

I am raushan pandey, reg mobile number :- [protected].
I ordered medicine 6days before & after payment i got information also that you will get medicine on 19 th of april 2020.

Till now i didn't get any information via email or phone call, text msg, but in medicine order history show your order is cancelled.

But today when i checked my order status.

They showed...

Pl. Inform me when i will get back my amount which i have paid online against those orders. The total is rs.2092.85/-

You have cancelled my order no. Or9959rg-002a. Pl. Also inform me when i will get the amount of rs. 1108.65which i had paid online for this order.
Now pl inform me when i will get my other ordered items against order no. Or9959rg-003a & or7787ug-002a. Or refund the amount paid against those orders...

I had ordered some medicines on medlife app for which i had paid rs 1998 online on 25 th march.. Through debit card.. After some day i got medlife mail that due to non availability of some medicines.. Only items for rs 799 will be delivered and rest amount will be credited back in my bank account.. So i cancelled the rest whole order due to unavailability of important items.. But till today 19 april 2020.. I have not received my refund for...

I have been supplied some of the medicine on 12/4 vide order id draft4744wsd dt 06/04 against online payment. It has been observed that though my requsition was " telmisartan amh 40 but you have supplied telmisartan 40. This telmisartan 40 devoides of two esential chemicals amlodipine and hydrochlorothiazole. Kindly either supply the correct medicine or return it back by returning the money paid for these tablets. It seems my earlier complain...

I had ordered some medicines on medlife app for which i had paid rs 660 online.. Through debit card.. After some days i got medlife mail that due to non availability ofsome medicines.. Only items for rs 115 will be delivered and rest amount will be credited back in my bank account.. Items delivered on 2 april 2020.. But till today 18 april 2020.. I have not received my refund for my order number or1687jib-001a delivered to me on[protected]..net...

Good evening sir
Medlife refund ordar no or 7669 hwa 002a and transition id no 25456964 dt 29 march 20 amount 2005.38/- but not credit in sbi credit card amount to till date.
I am confirm breif details order no about medlife costomar care 10 times. But not attend sbi credit card costomar care 29 march 20 to till date. I am tried to your sbi credit card costomar care not attend call.
I am daily call try but after 17 minutes...

I am k s deshikachar. I have ordered for medicine on line & there was long dejay in processing my order, i cancelled the order. I have paid rs. 827.33 on 3rd april 2020. I have asked for refund last week. But there is no response from the concerned person. My order ref. No. Is:or4819ota-003a. Kindly see that action is taken regarding the same.
Regards,
K s deshikachar...

I placed a wrong item on my order but the customer service is very poor as they don't pick up the call or the return option on their app doesn't work. Kindly look into this matter as Medlife doesn't respond to any query....

Ref:order id or2142scb-003a dated 12.04.2020

The original order was confirmed by medlife for (11) items billing to rs.2187.42 for which i made online payment through andhra bank in the name of paid to medlife international pos/ecom. Txn#s[protected] on tuesday 14.04.2020 at 15:37 pm. For rs.2187.42

After collecting the full payment for (11) items medlife have reduced the medicines to (7) items from (11)...

Sir/madam,
I, dr. Sujoy kabiraj had ordered three safent/safenet n95 masks on your medlife app (Order details attached).
Order no. - or6858tqa-003a
But received only 2 masks instead of 3, though the seal of the parcel box was not broken when i myself received it from the delivery person.
Kindly either refund the price of the 3rd mask or kindly send me 1 more mask as soon as possible.
I have been trying...

I called to customer care nearly 40-50 times, call was not connecting.
I have paid the amount around 700Rs, medicines supposed to deliver on 2nd April, but till now medicines were not delivered.
Order status is showing as Shipped, so not able to cancel the Order....

I had placed order no. Or5285ijb-001a for rs. 803.31. Money was paid, and receipt acknowledged. The app. Showed the order on that date[protected].

Suddenly, the next day[protected], on the app. The order was shown for one medicine for rs. 70.03. I had written a mail, which was not acknowledged.

Toaday only one medicine worth rs. 70.03 has been delivered, and there is no word about the rest of my order.br...

Dear service provider,

I booked an order for medicine with prescription for rs 1806.81 vide order no or8612zhb-001a in the name of mrs shikha ghoshal on 30th march 2020.
I got a call from medlife regarding the medicine details and accordingly i made payment to medlife.
Medlife confirmed the delivery of medicine by 3rd april 20 through sms but suddenly they sent one message that order has been cancelled. br...

I had ordered 2 units lantus inj. Cartridges on 1 april, 2020.
I was delivered a substitute without any known brand name and a different molecule.
Hence i returned the medicine and pick up was arranged on 3 april, 2020.
However, i have not received any refund to my payment source or medlife wallet since 15 days.
I am not happy with the kind of lethargy when it comes to consumers money refunding.
Thank you...

I have ordered for 3 stips of lmp 9 and 4 hand sanitizers on 10th april, and they both were showing available in the app, i paid for the whole order via google pay, order was to be delivered by 13th april, but on 13th april they showed me that hand sanitizers are out of stock, and my order got modified, so i cancelled the order all together, but there no communication till now from medlife team about refund process, i have sent mail to their...