Claimed

Medlife Complaints & Reviews

1
Last updated Apr 6, 2023
Complaints 1554
Resolved
219
Unresolved
1335
Quick Links
Statistics
Share
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Medlife
Customer Service Contacts

Medlife Phone Numbers

Phone
80-25503559
363
192

Medlife Website

Medlife Head Office Address

Room No. 101A, First Floor, Zubaida Complex, Exhibition Road
Patna
Patna District
Bihar
India
800001

Medlife reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dr. N. Subramanya Sharma. Ph.D
Report
Copy

medicines of higher potency delivered

Address:Subhodaya-22/827, Thiruvannur Nada, Kozhikode, Kozhikode, Kerala, 673029

I have ordered janumet 50 mg/ 500 mg tablets 30 numbers, whereas you have delivered 30 tablets of 50 mg/1000 mg
Today which i can't use. Please take back this and deliver me the medicine i have ordered immediately as i don't have stock with me.

Ref order id: or8655qv-003a
Serial number of invoice: blr17/ mw/31727 dt[protected], delivered today morning.
N subramanya sharma
Kozhikode-673029
Mobile:[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pdhar122
from new delhi, Delhi
Report
Copy

not satisfied. got damaged product.

They are cheaters, and this company is also fake... Very poor customer service... My order id was pin831848 confirmed (Reference-id : 903013)...

Order id: or3782sab-001a. I got a damaged product... The herbal capsules and the box was broken and damaged.. I've been requesting them to send me a replacement product, but they it's been more few weeks, still no sign of support or help.

Everytime they keep saying we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vr thakur
Report
Copy

refund not initiated medlife

I order a medicine on 23rd december but order cancel due to out of stock medicine but i have already done payment on that medicine whose amount is 1992/ after this i call medlife customer care for my refund many time but they give me excuses every time, i also sent a mail regarding the same to medlife but in their they give me same excuses that their is any technical issue they faced, so please help me on this issue..
Order id - or7723iza-002a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I order a medicine on 23rd december but order cancel due to out of stock medicine but i have already done payment on that medicine whose amount is 1992/ after this i call medlife customer care for my refund many time but they give me excuses every time, i also sent a mail regarding the same to medlife but in their they give me same excuses that their is any technical issue they faced, so please help me on this issue.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tajmeet kaur
Report
Copy

galact-elachi powder

Address:wz-248b virender nagar 2nd floor street no 6 near dilli haat janakuri, New Delhi, Delhi, 110058

I order galact-elachi powder but i received wrong medicine.. Instead of galact-elachi powder.. I received prohance-hp.. So kindly change it for me soon bcoz i already paid for it. Either you should chnge it or should refund it for me.. And secondly i also try to put return complaint.. But they r not taking it.. I also call for the complaint... But they put my call on hold... So kindly accept my request and also improve for ur app...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Flat No 302, Yash Rhythm, Block A, Parge Nagar, Kondhwa, 411048

I made an order or3862rs­023a of rs 407.97 on 31.12.2019 for amlovas m 5/50 & tonact 10 mg for 30 tabs each and made payment of rs 407.97 through net banking (Rozorpay), but delivery boy came with medicines and did not hand over medicines to me. The rozorpay successful receipt of payment and kotak bank debited message are attached. I made my first complain on 01.01.2020. The medlife replied for immediate solution within 24 hours and message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anitha Saldanha
Report
Copy

the product returns not taken

Address:bangalore, Bangalore, Karnataka, 560060

Respected madam/ sir
I would like to register my complaint against medlife with order number or763ol-003a
I had order medicine on december7th2019, tengliptin 20 mg with name of remmi lobo. Due to some doctors mistake i had to cancel my order. I asked the to take the medicine through customer care and email from past one month. They are not taking back the medicine. These medicine are not useful to me
Whenever i email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Singh Hdfc
Report
Copy

or9767nqa-006a. short quantity delivered

Address:H.no 472,Faridpur Bareilly UP, Bareilly, Uttar Pradesh, 243503

I have ordered medicines on 26- dec -2019 by order no. Or9767nqa-006a which was delivered on 31 dec 2019 and paid cash on delivery.
I have checked the order after receiving, the medicines are short in quantity.

I have ordered 300 unit of prifenex 200 mg tablets but only 150 tablets is delivered in the package with other ordered medicines.

Iimmediately i have called customer care regarding the short delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
My name is hitesh chaugule, and i am still chasing for my refund amount of above order or2202mia-005a for dual payment.
On 24th dec i did net banking payment of rs 1989.70 which got failed but amount got deducted from my bank account and the same day order was out for delivery so that delivery boy said we have not received your payment as our server is down so u need to make cash payment, hence i paid cash and took delivery of above...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hasitpatel90
Report
Copy

order not confirmed - draft 8063 bed

Hello,

I had placed an order dated 10th jan (Order number - draft8063bed) for which i was not receiving any call from for doctor confirmation and was getting message again and again that we are try to reach by not successful, till now it was not confirmed.

What is the status of this order - draft8063bed

Pharmacy is passing ball to customer care and same way customer care is passing same to pharmacy.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, i have ordered medicine through medlife app on 7th jan 2020, which was showing the delivery date as 9th jan 2020 (Order id - or9524tta-004a). However even on 11th jan 2020, when i checked the order status its still showing as processing. This is the 2nd time that the medicine are not being delivered on time by medlife. I got call from customer care, then they said that they will connect my call to delivery department and they disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khushboo Bhatia Wadhwani
Report
Copy

return of oral gel (paste)

Address:Agra, Uttar Pradesh, 282002

Hello.. Myself khushboo bhatia wadhwani form agra. I ordered some medicines form medlife which ordered id is:-or5554lia-0054. I want to return four quantity of cherrio oral gel but firstly they will not give proper response on it. I called again and again then they accept my request bt submit it wrong. They submit it in five quantity. Now deliver boy didn't accept my reverse pickup parcel of my product because of wrong submission of product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On 8th dec 2019, i had credited rs 1400.00 in the wallet of the medlife app. And on 10th dec 2019, i made a purchase for rs 654/-. This amount was debited twice from my wallet. I made a complaint regarding the same and was told it would take 7 working days to be refunded to the wallet.

On 13th dec, the order was cancelled. Till now i have not got back the amount back in my wallet.

Regarding this i have already...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devi kirankrishnan
Report
Copy

I am complaining about your service

Address:Kesava mandiram, Chenthapure, decent junction, Kollam, Kerala, 691577

Sir/madam
I am a regular customer of medlife, one of your member called me for enquiring further medicinal order and they place offers too. According to that i ordered xarelto 20 mg of 1 strip of 14 tablets worth rs 2030, after 30% dicount the price was 1421 and also cetapin v 0.2mg of 1strip with 15 tablets worth 143 (After discount). I choose cash on delivery, but the problem is that i got the msg that i have to pay 39931 rs and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:130/6 Sarat Ghosh Garden Road Teli Para, Kolkata, West Bengal, 700031

My order no is or6572nqa-002a. I have placed order for azulix 2 mg forte 8 strips but i received medicine for azulix 2 mf. So i placed a return request for the same but when the bill was made it was made for 4 qty in 1 row & 4 qty another row. I didnot see this in the bill and as a result i placed return request for 4 medicine only. Later when i wanted to return the medicines they are telling that they have placed manual request regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Order no. Or7685bf-037a not fulfilled as order placed. Return not responding even after same day of delivery concern was raised. Very poor service. Legal action is to be initiated for lack of essential services which may cost life of people due to your negligence. Medicine is to save lies but poor service will take life if such things taker place. (Synlitigators - law firm, mumbai [protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mbshah4u1
from Sihor, Gujarat
Report
Copy

order not getting shipped

Address:Shree Sonarupa Jinprem Krupa Vasan Bhandar,, Ghat Bazar, Mota Chowk, 364240

ORDER ID OR6625SQ-010A
It was placed on 29.12.19. Since 29.12.19 it is showing processing but not getting dispatch.

Amount was paid on very same day of order. Since past one week I am contacting customer care but I am getting same reply every time that orderis packed and it is about to dispatch.

Seven times I have contacted customer care but no change in order status.

Please help me getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abinesan s
from Hyderabad, Telangana
Report
Copy

item missing from order and no refund on cancellation of order

Address:Bangalore 5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta main Road, Bangalore, Karnataka – 560029, Rangareddy, Andhra Pradesh, 500030

Ordered 2 items on 21st dec 2019 for 959 rs. But after payment 1 item is missing in order and so i cancelled. Its been 17days and there is no refund initiated and order only shows 1item in the order.

Requesting refund of amount: 959 rs
Order no is or8807gxa-002a
Order date: 21st dec 2019
Transaction mode: ola postpaid
Transaction id: ej0e-9l84-0108...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka 560029, 400703

Hi,

I have ordered medicines on 04/01/2020.
And and the delivery was shown by 05/01/2020 but next day I got call from delivery agent that he will not be able to deliver the medicines and he himself without any valid reason said that he will postpone it to 06/01/2020 after asking the reason still he was not ready to explain it and kept the call, then I called on several customer care numbers but the numbers which they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujit Gayen
Report
Copy

refund for irs 155/-

Address:S. N. BANERJEE ROAD, Kolkata, West Bengal, 700014

Order IDOR7655PHA009A DT.12.12.2019.
Billed 4 strips of Reclimet XR but received only 3 strips. Lodged complaint on 13.12.2019 for refund. Till date not received refund. In the meanwhile called customer care half dozen times or more, but received same reply that due to technical issues it is taking long, we have already lodged a complaint to the repective department and you will get back the refund in the next 48 hours/7days. Most...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy