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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
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Medlife reviews & complaints page 41

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K
Khushwant Rajpurohit
from Mumbai, Maharashtra
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automatic blood pressure monitor

I ordered this product (Automatic blood pressure monitor) in around april. I have been observing high fluctuations in bp readings since then. Intitially i ignored but the difference in readings increased.
Also now the battery is drained up within 4-5 days. I have used 3 new sets of 4 cells each over last 3-4 weeks.
I have already complained on customer care and didn’t get any further response. It is in one year warranty....
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R
Rwil79
from Delhi, Delhi
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refund not made

Address:New Delhi, Delhi, 110052

The issue is regarding refund on order #or2122gy-006a which was cancelled by the company due to reasons best known to them. I made a payment of rs 295/- by debit card. Even after about 10 days of cancellation of my order, my bank has not received any refund amount from medlife. When i contacted medlife, they said that the refund has already been made and gave me a transaction number. However, my bank confirmed that no such transaction was...
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D
D Chakrabarty
from Mumbai, Maharashtra
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money paid online. amount not refunded after return

Address:Medlife 5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, 560029

Very very bad experience. These people are fraud. Their customer service is the worst customer service i have seen. They do not work on customers complaints.
I have ordered medicines on 19th of october 2019 oder # or7891lua-002a and i paid rs. 509.77 instantly online through citibank debit card ×××9309 and the expected delivery which was shown in their website and the medlife app was on 22nd of october 2019. But when it was not...
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— forwarded message —
From: kumar sethi
Date: thu, nov 7, 2019 at 11:48 pm
Subject: return of medicine fkaveedon 20 mg - or0806vd-036a dated 24.09.2019
To:

I requested on 21.10.2019 for return of subject medicine (Flavedon 20 — total 40 tablet) but its neither been picked for return till date nor senior come on line to sort it out despite calling 10 times from 21.10.2019. 48 hrs is time...
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J
jacobchr
from Bengaluru, Karnataka
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medicine not supplied

Address:560016

Hi

Psb the message i received. Where's the medicine???

Dear jacob cherian, your order or5830ja-058a has been confirmed and is estimated to be delivered by 07 nov 10:00 pm. You can now track your order here http://tinyurl.com/yy67hfzl
— '
Please call me

Best regards

Jacob cherian

[protected]

Dear jacob cherian, your order or5830ja-058a...
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P
pinkstar
from Gurgaon, Haryana
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duplicate medicine

Address:5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka 560029, 560029

Customer care midlife
Gm sales medicine

I anil chadha order the medicine gemer2 100 tablets against order no or9725rq-002a 18/10/2019 of amount rs. 824/- (After discount). I had to returned the medicine on 19/10/2019, medicine return to mr. Manoj kumar employee id a3516 b mobile no [protected], [protected] reason duplicate medicine the batch no on bill emu 2183 was different from batch no on medicine emu 1658. Till date...
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P
Piyush Katariya
from Delhi, Delhi
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non delivery of products

Address:313001

Sir
I order twice to medlife pharmacy online.. They cancelled my order by written that its its not available.. After 7 days when i m getting messages from company side that your order is processed n delivered on this that n same delivery that
Dear sapna kataria kataria, your order or0950gxa-001a is under process and is estimated to be delivered by 06 nov 09:00 pm.

Your order or0950gxa-001a has been cancelled due...
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N
nanna3210
from Mumbai, Maharashtra
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took the the money and did not deliver my medicine

Address:Khordha, Odisha, 751024

I am nanna das. I stay in bhubaneswar odisha, i more often order medicine from medlife. I ordered recently medicines from this website and paid for that. Earlier i used to order by cash on delivery. When i was ordering as cash on delivery the medicines got deliver on time. When i did prepaid i cannot tell how horrible it was. Please guys do not trust to this website. My brother is an asthma patient and my biggest mistake is i rely on this...
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D
Daljit Ahluwalia
from Chandigarh, Chandigarh
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non adjustment of cost of return medicine in the next bill

Address:Chandigarh, Chandigarh, 16002

I am a regular customer for medlife on line medicines and since my doctor changed one medicine "sulisent 100 mg". I have initiated return in the return app of the medlife, but the same is under process for more than one month.
The amount of refund of rs.878.40 has not been credited to cash wallet so far and i am unable to get the amount adjusted in the orders nos.
Or6905lsa-007a and' for rs.1875.91
Or6905lsa-008a for...
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V
Vasudha Chaudhary
from Mumbai, Maharashtra
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payment not received

Address:House No 1 Jagdamba Enclave, Opp Gaur City Taj Highway Noida Extn, Gautam Buddh Nagar, Uttar Pradesh, 201301

An order placed with meflife on[protected]Or4663fwa-001a) is yet not delivered. Meflife is neither delivering medicines nor refunding customer's money rs.1413.14. Today is[protected]. Their premium telephone number is too expensive to call. They have stopped replying to emails & whatsapp messages. They are committing fraud. Can someone help to get my hard earned money back from medlife....
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S
swativatsa
from Pune, Maharashtra
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fraud done

Address:laxmi narayan theatre, swargate, Pune, Maharashtra, 411037

Dear Team,

I have made the payment on 16th oct for amount 3527.22 total 7 medicine ..only 6 deliver and 1 medicine value 1416.48 amount medicine not delivered, now saying they will not refund the amount bcz in their cctv footage they have packed material..

we are customer our hard money are with them now they are not ready to refund..

i called 10 times every time new query and no solution.. only...
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M
Mohammad T
from Muzaffarpur, Bihar
Apr 25, 2021
This thread was updated on Apr 25, 2021
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want to delete my account permanently

I want to delete my medlife account permanently but there's no any option of deleting account in medlife page or app. I receive 5-10 promotional and ads text messages from medlife and it irritating.

Please do something needful as early aa possible.
I can give my mobile number where i get messages from medlife.

Aadfhjyfd asfhytvv guuredgjjbf

Thanks
Tanweer...
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A
Atahar Parveen
from Hyderabad, Telangana
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medicines are not delivered even after the delivery date

I have ordered my medicine and i got a message that medicine will be delivered on 22nd but it wasn't delivered. I called medlife, they are now telling me that medicines are not available so i have to cancel the order. They should have told me this before the delivery date at least. I also got a message of link for online payment and i did online payment also. This is unfair. I feel cheated. I needed the medicine urgently....
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S
Saurabh197426
from Delhi, Delhi
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delivery of more medicine stock without your confirmation

We ordered one bottle (Pack of 10 capsules) of ecoflora medicines, but without asking/confirming with us medlife sent a message that as the pack of 10 was not available they are sending pack of 30 capsules which has a difference of more than rs 1000/-. This is an unethical practise, before dispatching a pack of 30 capsules they should ask from customer that whether they need it or not...
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M
Monika2396
from Pune, Maharashtra
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wrong report order id: 4301003

Address:Dange chowk, Pune, Maharashtra, 411052

I have requested for thyroid test (T3,
T4, tsh, anti tpo). I compare the report which i received that report was totally different from other labs report. Their was huge variation between medlife lab report and other lab report.

Why this kind of variations are coming and why medlife lab is playing with our health. I need justification on that....
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K
keyurs6996
from Delhi, Delhi
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not delivered the medicines on time for prepaid orders

Address:c-201, Suryadarshan Apt., Anand Mahal Road, Adajan, Surat.-395009, Surat, Gujarat, 395009

My order id is - or9288as-010a. I have ordered my medicines on 7th of october, 2019. The issue is they are running out of stock for 1 medicine from the 3. The total order amount is 796 rs. This order is prepaid order, payment done online on olamoney. So, for that medicine they have refunded the amount of 303 rs.in my olamoney wallet. But for the another 2 medicines they have modified the order from their side.in which i am facing the issue...
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K
keyurs6996
from Delhi, Delhi
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about the refund of the prepaid orders

Address:c-201, Suryadarshan Apt., Anand Mahal Road, Adajan, Surat.-395009, Surat, Gujarat, 395009

I have one order is on 3rd of october, 2019. On the day medlife is giving 25% discount on every medicine. I have order of around 2000 rs. Order id-or2050ofa-001a. The payment is done in advance via amazon pay online. But after 2 days on 5th of october without informing me they have cancelled my order. I have ordered this medicines for my father who is a sugar patient, he has to take medicines on a daily basis. Medlife hasn't informed me about...
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A
ashunayak
from Bengaluru, Karnataka
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return and refund amount

Address:whitfiled, Bangalore, Karnataka, 560066

I have returned product on 19th september with the order id or8625lj-008a. Its been more than 1 month. Everyday i am following up with customer care and raised compliant still no response. While delivery boy collecting the product it was in good condition but now customer care is telling like product is damaged. I am not responsible for that because while returning it was in good condition and taken by delivery boy. Don't cheat customers...
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R
raviraj10
from Mumbai, Maharashtra
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invoice with different doctor's name

Received medicine for my order id: or0956oi-003a, but in invoice doctor's name is wrongly mentioned. For this i have also raised complaint through customer care on 10-oct-19. But there is no resolution to my complaint since then. I repetitively follow up for 3 days and finally fade up to calling customer care no. But no resolution made. I had to apply mediclaim for this but because of their mistake i lost my almost 9000 rs.

Regardsbr...
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A
Asmeer
from Mumbai, Maharashtra
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e cash

Address:Goregaon west, Mumbai City, Maharashtra, 400104

I cannot purchase any medicine from my refund money in e cash wallet account and i returned the medicine which i purchased,
At the time medicine was delivered at my
Home that medicine quantity was wrong, i
Very disappointed from this app. I am requesting you to improve your policies and your mind set. Plz don't download this app it is waste of money...
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