Medlife Complaints & Reviews

On 12dec2019 i tried to pay medlife for my medicine order worth 723.94 thru net banking and my money got deducted frm account but i dint see any payment update on medlife app finally delivery agent keeps telling me to pay cod then only delivery will b done. I also checked with customer care n thy told unless i do cod thy will bot deliver. Finally after cod i got my medicine but i dint get my refund of amount which is paid thru net banking....

Pathetic service i order medicine on 16th and was supposed to be delivered on 18th. No one called no once came to deliver. Then on 19th i called back and was informed 1 medicine is less in stock so no deliver. I asked to reduce stock and deliver. I was informed it will be delivered on 20th. I called back on 20th again i was informed the same medicine is again less in stock. No one bother to inform me about the same. How poor service is this....

Hello,

This is to bring to your attention, from dec 2nd, 2019 i am continuously following about my below issue/concern with medlife's various staff members and departments.
But no one is responding of my emails or even no one is calling me to discuss on this issue and provide me a tentative eta.

For a single order i paid twice, first through online, since medlife don't have my online payment track. Later...

I ordered some medicines for my wife from medlife on cod basis on 11.07.19 order id no. Or4934zqa-001a. The medicines were delivered on 14.07.19 as per my request and payment was made instantly. But after opening the box i found that the medicines were not the medicines i ordered. But the invoice was correct being no. Ccu[protected] dated 13.07.19. I immdiately tried to contact the delivery boy but he was not available on the given number....

Hello.I returned my medicines to your representative, but the money has not been refunded. App shows money has been refunded, but I haven't received it yet .Order id - OR4159NGA-005A.The amount is Rs.1198.80.Wallet has Balance of Rs 0. It has been over 2 weeks now, I request you to refund my money otherwise I will be forced to complain against you in CONSUMER FORUM....

I have order some medicine from medlife and used code for discount cb1500 to get 25% for all medicine and 1500 cb.in order time its show 25% discount amount. But when i received the medicine, i found my order some quantity have change and i get only 20% discount and not get any 1500 benefits. My order no is or2214xha-008a. Please do needful action for it....

I have booked an order for insulin catridge and made payment in medlife on 02december. But the order got cancelled automatically on 08th december. When i contacted medlife customer service, they said the ordered bottles were broken and they asked me to create a new order. I created a new order, paid the amount again and my second order was delivered.

But my first order amount was not refunded yet. Could you please check and...

Hi,

I had ordered medicines on 7th of december and i received the medicine 9th of december. I paid 6470 rs. But due to sortage of some medicines the total bill was for 5606 rs.

I am struggling from last 7 days with medlife for my refund but not getting any satisfactory answer seems they have not updated their records properly.

Below is the order number.
Order number - or8586oua-001abr...

I am a regular customer for medlife on line medicines but this time my medicine was wrong so i have initiated return in the return app of the medlife, but the same is under process for last 15 days. Have complaints so many time but everytime every customer executive says mam we are highlighting your case your problem will resolve with in 24 hours.. But it passes 15 days still no one came to pick the return medicine... Cost of medicine which...

मैंने एक आर्डर किया जिसका ऑर्डर नंबर or1041rya-001a है इसकी पेमेंट मैंने अमेजॉन पे से 27 नवंबर 2019 को कर दी लेकिन 28 नवंबर 2019 को मेरा आर्डर कैश ऑन डिलीवरी निकाल दिया मेरी मेडिसिन कुरियर...

I ordered my medicines on 7th dec., 2019 and it was suppose to be delivered by 9:00pm on 12th. Dec., 2019 but it didn't deliver.
You people do not understand this is not grocery where delay can be afforded. Those r my depression tablets which i'm taking from past 2 yearand it has not been delivered.
Order no.- or1760qza-001a
I trusted u despite the complains and poor review. Shame on u man. Atleast notify about it....

I ordered medicine from medlife.com. Firstly they didn't shipped medicine. They were unable to fullfil my order so i cancelled it. I had paid rs 1560.32 of order id or1839oza-001a full amount using paytm wallet. It has been one week i haven't received my refund yet. I called them up many time but they are procrastinating every time. As it is wallet, they should have refund my amount immediately...

Order ID - OR3862QVA-005A dt. 10.12.19

To say the least, I am utterly dejected and dissatisfied over such gross erratic and wishful discount % on ordered medicine.How could you leave a customer to your mercy while there sre plenty of houses that offer a Flat rate of 20% discount on medicines ordered.

Secondly, Ozomet V 0.3 was ordered- that was neither intimated to the customer nor supplied.

I...

I have ordered a medicines on 6 dec 2019 thorough online payment, but I cancelled it for some reason. but i m not recived my refund of Rs 1560.32 of order id OR1839OZA-001A, my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 hour's to resolve the issue then after 48 hour's I contact again they telling same things give 48 hours... Pls help me...

I have ordered some medicines on 6 dec 2019 with online payment, but I cancelled it for some reason. but i m not recived my refund of Rs. 1560.32 of order id OR1839OZA-001A, my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 hour's to resolve the issue then after 48 hour's I contact again they telling same things give 48 hours... Pls help me...

I have ordered a medicines on 6 dec 2019 and pay thorough online, but I cancelled it for some reason. but i m not recived my refund of 1560 of order id OR1839OZA-001A, my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 hour's to resolve the issue then after 48 hour's I contact again they telling same things give 48 hours... Pls help me...

My order number or9183cwa-007a. I am not able to adjust wallet cash for any of my orders and also they are not refunding my wallet cash rs.1794/-. Will the company refund my amount with interest it’s lying in their account for past 2 months. This company is really cheating everyone eating customers money. The app is very poor does not support in any mobiles. I want my cash to be refunded or adjusted against my order pls do the needful....

I placed order of a medicine called 'prograf 1mg capsules', on app of medlife..my order was booked and I received a confirmation sms, however wen I didn't receive the medicine on the given date of delivery, I checked, and saw that my order had been cancelled.so I placed the order again.n the same thing happened, and I didn't get my medicine..so I called on their customer care number, and they asked to place the order again through call, so...

I placed an order (Or3115kza-001a) on dec 4, order confirmed and assured to deliver by dec 10.
Already informed while placing an order that the medicine is important and it must be delivered by dec 10.
Yesterday (Dec 8) i called your customer executive to know the status but surprisingly your executive told me that some of the medicine which i ordered is out of stock.
If that was the case
1. Why haven't you informed...

That they are sending number of messages daily to my number i have told them to not to send messages anymore but still i'm getting those irritating messages and i'm sure that don't want those messages i contacted their customer executives and i told them to stop but they didn't.
It was so disturbing to me that every time i have to check the phone because of those irritating messages...