Medlife Complaints & Reviews

I had recd this msg*early bird offer on full body lab test for rs5175 @ rs1249, includes 76 parameters.
Use: big450, get extra rs450 off
Max rs250 amazon cb
Call/sms: [protected]*. But when i went ahead to book they refused to give the extra 450 but agreed that i was correct in interpreting the message and the team sending message have done some wrong. The test cost was not 1249 but 1699.
However as you were at mistake why i should bear. I have also approached the ministry of consumer affairs to stop the deceiving messages. Hope you do the rectifiction at your end else it brings disrepute to you.

My mob no [protected]

Hi i have ordered medicine on 04th october it got delivered on i got message of delivery on 06th october but i wasn't available on that day later i called that delivery person and told him that im out of station could you please deliver me evenings he told me that he will deliver next day i agreed on that but yet now he hasn't delivered.. If i call now they won't even pick up the call.. Whether i should wait or i should purchase from any other medical.. Delivery service is very poor

Sir,
This is to inform you that i have received my medicines as per order no. Or4191hua-002a
Dated 02/10/2019 for rs.450.86 and payment made by online from ola money post paid of rs.497.20 instead of rs. 450.86 on 02/10/2019 at 9.27 p. M. Vide id no. Eieu-c3zy-mm1h.

Now, i would request u to plz refund my exeess money of rs.46.34 paid by me through ola postpaid money.

Thinking you,
L. K. Mishra, mob : [protected]

I have already done online payment for my medicine... But it has not been delivered since last 10 days... Either return my money or get my medicine delivery as fast as possible.. Otherwise i will take strict actions against this... This is the worst medicine app i have ever used... Customer executive has talked to me several times but they are not returning my money back... Give my money or be ready for its consequences

Hi,
I have ordered some medicines from medlife
On 20th september. There was 1 medicine named efezac showed available nd i have ordered it. I did receive the link for online payment and i did a payment of 6161 vai sbi debit card underr order or1559eva-001a. But the order was cancelled due to lack of stock nd refund was intiated on 21st september.. But still i hv not received the amount.. I have called to the cusotmer care and they have told that the refund is successful with transaction id eulgnlt2evohe76ujss but i have received none.

How many days more it will take to refund my money. Really not happy. Its not a small amount. Can you please check with your bank why there is delay in my money receiving

Kindly help

Sir/madam,
I am madhusmita pattanayak ordering medicine (Zadines 25ng and amril forte two in monthly basic for three month. Monthly around +rs2000. It suppose to deliver by maximum 25th of the month. On 24th or 25th i received a message that "your medicine is out for delivery, get ready with rs 2117.5), later on received a message that your address is untraceable. Again on 26th also received a message that" your medicine is out for delivery, get ready with rs 2117.5), that day also i did not get my medicine. Since 27th of sept i have been calling in [protected] daily, they are telling one answer that today 100% you will receive your medicine. When i ask them if my issue will not resolved by you people, then to whom should i talk, arrogantly they replay, i lodge your complain, now you wait, we can not help beyond this, i do not know how you are employing this type of irresponsible employee which lead to customer dis satisfaction, and alternatively we will chose some other option, some of the employee name was chanda and aisu. If i do not get a quick and reasonable replay from your end (In my regd mob no) then i will switch over to some other online pharmacy, thanking you,

Madhusmita pattanayak
Hyderabad

Hi,
I have ordered some medicines from medlife
On 20th september. There was 1 medicine named efezac showed available nd i have ordered it. I did receive the link for online payment and i did a payment of 6161 vai sbi debit card underr order or1559eva-001a. But the order was cancelled due to lack of stock nd refund was intiated on 21st september.. But still i hv not received the amount.. Hoe many days more it will take to refund my money. Really not happy. Its not a small amount

Kindly help

I am very fed up with this all.Please refund my amount of product which not delivered yet I.e 762.41 Rs or else send me medicines by tomorrow itself.PF

I complained on 18th Sept and still you have not resolved issue.

Kindly check with Vishal have not received any call from VISHAL and I tried calling but number does not exist.Below mentioned message
This is 1st message recieved on Wednesday 10.27 Am
Your order OR8725OKA-001A is out for delivery by VISHAL WARIK SSB SSB ([protected]). You can track your order here http://tinyurl.com/y6aqam8j

2nd message:
Date :18th sept Time :4.11 PM
Your order OR8725OKA-001A has been successfully delivered. Thank you for choosing Medlife.com. Kindly provide your valuable feedback through our app.

I ordered first time and it’s worst experience.

Expecting solution asap

I requested for blood test for 2 members of my family. One of test was crp.in the app there was no other option. They send the report of qualitative test but i wanted quantitative one.

There was no option on their app neither they confirmed at the time of confirmation. I was not even aware that there is qualitative test in crp also.

I have already taken the doctors appointment which will now go waste without the report.

I requested them to re-do the test or refund my money so that i get it done somewhere else.

They are not ready for any of the options

Hello
I had order 2 baby power (Abott similaq iq up to 6 month). On 26 june and 11 juluy but i found the proudact were not genuine. I placed the order of refund its placed on 30 august but did not collect till today.. Whenever i call to cutomer care they says will collect soon... Pls take action.. I took it for my new born baby by taking this protein powder it's were suffering
My no [protected]
Akhil

Sir actullay main pichla 3 month sa medline customer ho lekin main btana chahta ho ki maina shopping ka liya apna medlife wallet main main 900 rs dala tha but1 sir issue ye ha ki main unka use nahi kr pa rha kyunki mera app pr payment ka option nahi ata aur nahi link main payment ka isliya main unka use nahi kr sakta to plz ya to payment ka option update kr do ya phir kuch aur way btao mujhe use krna ka plz help me

I ordered medicine from medlife on 5/09/2019 order delivery date was 7/09/2019 and i haven't received my order yet today is 21/09/2019. I called medlife support 10 times and every time they told me it will be delivered in 24 hours. They have pathetic service and should be banned fro selling medicines it's a serious issue they are playing with people's life.

I ordered accu check active diabetes strips of 100 and paid money online. But medlife modified order without my confirmation and delivered different package of 50.
Even after raising return request, company has not provided any facility for return and refund of remaining amount.
This is really frustrating as it's related to my father's health. Please help.

I ordered various medicines via order number or0400nea-003a, or9521mea-010a and or9521mea-011a for total amount of rs. 2, 811.85. On contacting medlife, i was told that the medicines would be delivered by september 13 or 14, 2019 after which i had to relocate to another city. However, the medicines were not received on time and i had to purchase the same from outside. The delivery agent asked to pay and told us that he could not return these medicines. We received medicines on september 16, 2019 and i initiated the return of all the medicines on the same day. Return order was to be picked up in 3 days. However, there is no communication from medlife for pickup and medicines have not been picked up as well, let alone refund. Per my past experiences, we had to go through a lot of hassle ordering medicines on medlife and it was not a good experience at all. I will definitely not recommend this app to anyone. It's better to forego minimum discount rather than blocking money in medlife. Please initiate my refund of rs. 2, 811.85 asap.

I ordered multiple medicines via order number or3278zsa-001a for rs. 1935 out of which i had ordered medicine rozavel for 20mg rs. 672 and amount was paid for 20mg medicine but medicine was received for 10mg which was much less in price. I initiated the return the same day but till today, the medicines have not been picked up. Whenever i call customer care, i get a response from the executives that medicines will be picked today or tomorrow but today and tomorrows have never arrived for medlife. I have lost a lot of money to the company in my other order as well and i won't recommend using medlife to anyone after so much hassle. Please get this resolved asap.

Hi,

The medicine is given by the company is not good. The diabetic injection is not placed in the ice packet. It is very hot and it is unusable. I call the customer care many time but i didn't get the any proper solution. One month is about to complete but yet the pickup person not yet came to pick up the medicine. Even i pay the amount of 2300 is worthless.

For further details: Please contact me [protected]

Order no: or7746zua-002a
I have ordered medicine on medlife app on 16th sept 2019 night. When contacted customer care for order confirmation they could not track the same. I uploaded order again on 17th sept' 19 to which customer care assured delivery by 19th sept' 19.
I receive msg. On 19th for order delivery on same day. Then i called delivery boy 'n' numbers of time till 7 pm to deliver medicine within office hours. Delivery boy never responded my call. At 8:45 pm i received msg from medlife that delivery boy attempted to deliver medicine to which he could not do so.

I received msg on 20th that today medicine will be delivered. Now, new delivery boy contact no. Is switched off.

Call center is just saying we are sorry "which is definitely not replacement of my medicine"

I ordered some medicines from Medlife and they delivered wrong medicines. I raised a return request on 5th August and they said that your medicines will be picked by 7th August and your money will be refunded by 9th August. But now today is 19th September, the pickup has not been done yet. and from past 2 months I am calling their customer care executive, they said that "Sir your pickup will be executed within 2 Days" and they are saying this for past 2 months. I have raised more than 10 Complaints. and they said that their TAT for complaints is 7 days but its more than 2 Months none of my complaints get solved. My Order ID is "OR2164VNA002A". They are a big fraud. Never order any medicines from them.

Hi team,
I purchased a lab test pharmacy package "medlife kushal comprehensive" from medlife for my mother. It is the complete package with discount and i paid full amount (Inr 2599) in advance. They have taken all the blood and urine sample on time but did not provided the urine analysis report. Also they did not informed us that the urine analysis report is missing. We called them (Via customer care) and now they are asking to refund inr 50/- for missing urine analysis. Following are my concern about there service.
1. They have not given the service to me for which they committing in there website.
2. Why they have not informed us that one report is missing.
3.in pune no private lab (Including medlife) will do urine analysis in inr 50/- then why refunding only 50/- rupees. I asked medife representative to provide this service /coupon in future because i already paid for the same so she said it will be costly and they will not provide.

If medlife is committing any service in there portal/website then they should fulfill the same.

My medlife pharmacy order details -
Patient id - a05001445
Sid no:[protected]
Patient name shashi upadhyay[protected]

Sir, my order of medicine not delivered till now. My medicine Oder number - OR5793MPA006A.
CURRIER MASSAGE ME DALIVER SUCCESSFULY. HE INFORM WRONG.
THERE FORE SIR PLEASE INQUIRED WHERE IS MY MEDICINE. AND DELIVERED IT TO ME. IT IS VERY NECESSARY FOR ME. So please send my medicine on my address. I call on Medi life, but not connected
THANKS, SHREE NIVAS